Quantive Reviews

Koan allows easily defining OKRs and their leads, and the weekly reflections feature is great for keeping the team engaging and aware of their progress. What I liked most, though, are the integrations with Jira and Slack. In Slack it allows check-ins, for asynchronous stand-ups, and from Jira it allows adding pulling issues into progress or challenges in weekly reflections. Overall, it's being a great tool for the team.

In the past there were a few hiccups in adding more than one item in weekly reflections, for example, but it didn't take long to be fixed. Currently, I sometimes miss issues from Jira, to add to reflections. And it would be great to configure check-in reminders on a biweekly basis instead of weekly.

I love the ability to visualise our 60+ OKRs in one place, and gtmhub offers a high degree of flexibility to fit OKRs to how we see them. I like the integrations - Jira in particular - although I'm yet to fully set this up.

Its flexibility brings complexity. This might be unavoidable, but makes setup non-negligible.

Happy you love the great visualisation and flexibility we strive for, Nik. We know how hard it can be when you manage a big account and we do our best to make it a breeze. Thank you for mentioning the value of the integrations, especially when you can install the out-of-the-box ones immediately. As you pointed out, flexibility brings complexity, which is unavoidable. That's why our teams proactively serve your needs and take the complexity away. And as we're continuously improving, the whole experience for you will become smoother.

You can share with your team commun goals, you can track the activities and select the status of the goal (at risk, has issues, on track). You can select a deadline to each goal and all the individual activities are very visible

its not so practical and intuitive, there's a lot of functions and its not very organized. You can get a lot of confused with others goals or proyects.

I love the weekly status feature. This lets our team members see what everyone is working on and where they're stuck. I've seen many management systems implemented throughout my career and Koan makes it extremely easy to coordinate our efforts. We also make a game out of who submits their status first and last!

We haven't made full use of the software yet (e.g. OKRs) as we are only 6 people. This might be the most useful part for larger companies.

One of the best things about Koan is its ability to keep teams connected through the reflection feature. By focusing on documented goals, it is easy to see when work toward the identified goal is taking place and when distractions sneak in.

While the reflections are wonderful - there are still a few limitations with the customization features and notification options in that area. However, the Koan staff is always willing to hear our suggestions and they are truly interested in how we are using the product so they can make informed decisions on future enhancements of the software.

The visualization, the layout, the options and features. Excellent all around, and new features rolling out all the time.

Probably the cost. It's good for small to medium businesses, but at our size we end up looking at the cost per employee and with everyone going SaaS, costs pile up. I wouldn't necessarily recommend this change, as the value is there. It's just a particular pain point for us at enterprise scale.

We're pleased to know that you find our customer service on such a high level, we're always inspired to go the extra mile when we have the chance! Thank you for mentioning all the positive aspects you see in Gtmhub as a platform, Kevin. We'll keep it up this way and continue improving it. Certainly, fair point about the price. As Gtmhub grows, our services evolve because we aim to add more layers that will bring more value to the business of our customers. That's why we offer tailored options especially for bigger companies and enterprises.

Leveraging Koan to manage OKRs across teams and our entire organization significantly reduced the burden and overhead of using the OKR process. It's transformed the way we engage around OKRs and report on progress week to week. Reflections are the go-to feature for capturing our team's progress and making that visible across teams and to leadership.

I'd like to see more integration with other tools that we use to track project activity and tie that into our weekly reflections.

KOAN allows me to stay connected to the multiple teams in my organization on a weekly basis. The reflection questions allow us to gauge our progress, recognize and celebrate one another and ask for help as needed. My favorite feature is the ability to customize reflection questions to bring a more human element to the team. These allow us to really get to know one another and creates a sense of community and belonging. Koan's customer service is amazing and it's easy to get up and running in minutes.

I don't use all the features but appreciate that they are there when I want them...

1. The platform adapts to our types of OKRs 2. It helps our team to be focused on the tasks that matter the most for achieving results. 3. The weekly reflection feature helps our team to prioritise and to support others.

If you miss one weekly reflection you loose the tasks you did two weeks ago, therefore you need to go back and look for them.

Our team uses Koan to inform the rest of the team about the important things we've done the past week, what we plan on doing the next week, and to give an informal status of our involvement on large projects. We also use it as a place to let others on the team know where we may need help. I like that it feels casual, doesn't feel "corporate" or "stuffy - just a place to gather our thoughts and track our projects.

I can't think of any improvements that I would make

Weekly cadence and OKR format is great. We used to use spreadsheets to manage our OKRs, and this is such a better interface, plus provides detail and progress updates in a way that's easy to monitor. Our team has gotten a ton of value from this tool.

I think there are several features that would be great to add - namely more around feedback (ability to give peer/upward feedback, respond to feedback from supervisor) and mobile interface (currently somewhat difficult to fill out reflections on mobile).

There are many amazing benefits to KOAN. I tis extremely easy to setup and use. I am on a team with about 40 to 50 other team members and I love that I am able to go in and look at weekly updates from my individual team members and the department as a whole. It links in with our personal and team OKRs which provide additional support and guidance for us to reach our goals. May seem minor but the fact...

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Honestly, I have been using the software for 6 months and I have not found anything that I dislike about the software.

I can easily let my management chain know the status of my team's projects. I can quickly check how other teams are progressing. My group uses Koan to do a weekly update. All our quarterly objectives are tracked as well. We also use the tool to raise visibility on issues that may complicate next week's deliverables.

It works great for our use case. We don't use the Slack integration yet but I think I'd like it.

Modern Feel Features and functionality Continually rolling out new features Customer service

Product is new and in development so sometimes features are in the cue to be developed.

- It's simple to use and is clear the problem that's solving. - The friendly reminders for the actions needed - The clear way of associate actions to the key results and be able to give feedback on others reviews - How trivial it become on weekly meeting be able to talk on the key results that may need more attention - Value for money is perfect!

No sure if this is a cons, but more like nice-to-have feature: - i18n Localization to be able to use it on teams with other languages

It's nicely designed, easy to navigate, and very lightweight. It doesn't require a lot of time to fill out your updates each week, and it makes it easy to see what's happening across your team and other teams in your organization.

I would have liked the ability to customize email reminders more granularly, in order to match my preferences for when and how i fill out my weekly updates.

Clean interface, easy to use (attention keyboard shortcuts is much appreciated) when entering in my weekly status, love reminding me of what I entered from the previous week, a place for a gif at the very end;

The navigation is probably my least favorite. I have a nav bar that includes our high level company, below that "All Teams", below that "All goals", and then my teams (of which I'm only apart of one). There is also a header with duplicate links that also navigate to several pages, but not all. Cleaning this up would improve the experience and finding things easier. Possible area for growth, our company overall has OKRs in formats that are all over the place. That is more on us to figure out, but Koan could provide tips on how to write an Objective (inspirational) vs an KR (measurable), etc.

We use the tool to track our quarterly goals and submit weekly reflections. I like it because we use it in a project management sense to assign owners of objectives and key results. We also submit weekly reflections across our teams and the company to ensure success. The product is VERY ease to use and it has a nice user experience and interface.

Honestly, I don't have any complaints. The software works perfectly for me.

The user interface looks welcoming and is supportive. Koan supports our ScaleUp and OKR process very well, it is a real help to get us going. The "Weekly reflections" are also a great asset to foster the right kind of thinking.

It took me a moment to understand all the features but that was not much of a problem. The friendly email reminders to do the weekly reflections can get a little annoying but I guess that is on purpose...

Love how it's designed around the check-in conversation. That's THE most important activity in OKRs and Koan really encourages them to both happen and be of great quality given the questions it prompts you to reflect on.

Looking forward to visual alignment and being able to set up "periods"

I love the ability to sense what everyone is thinking about our goals and projects, and the fact that the tool doesn't feel bureaucratic or corporate.

There are sometimes little glitches or errors that undermine confidence in the product.

- Their integrations to Jira and Slack were important for us. - Quite cheap considering what you get. - Helpful support team.

- Overall a bit too heavy for us: Many functionalities, quite a bit to set up at the beginning.

I really like the solution you use for Help.

I initially found it difficult to navigate easily when adding OKRs

Marie, We're delighted you've found our Help processes so valuable in using Gtmhub. Thanks for mentioning your navigation concerns, sometimes the initial OKR session can be a bit challenging - we continue to offer simplification of that to make the process easier.

My team uses Koan to share customer stories internally. It's been invaluable with standardizing the sharing process for us and getting stories circulated amongst senior leadership more easily. The integration with Slack is great as well for reminding us to submit our stories.

I have just used it for the one us case of sharing customer stories, but it can be a little tough to navigate at first. Easy once you've used it a few times, though.

The simplicity to create OKRs and keep everyone up to date helped me to focus on the vision and strategic tasks.

I found difficulties to manage notifications