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Deputy
5
562
4
154
3
36
2
5
1
15
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Staff scheduling and attendance tracking solution
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Deputy - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Deputy overview
Based on 772 verified user reviews
What is Deputy?
Deputy is a time tracking program offering key features such as employee scheduling, mobile access, online time tracking, timesheet management, and payroll management, among others.
Who uses Deputy?
Reviews for Deputy come from a wide variety of industries, including retail (12% of reviewers), hospitality (11%), and food & beverages (6%). The most frequent use case for Deputy cited by reviewers is employee scheduling (74% of reviewers).
What do users say about Deputy pricing?
Most reviewers indicate Deputy offers strong value for money, citing affordable pricing and useful features. Some users say per-user fees and extra charges can be costly, and some reviewers feel pricing transparency could be improved.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Scheduling
Shift Management
Clock In/Out
Location Management
Features
Challenging breaks and leave management
Deputy’s user interface
Deputy pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.4
Ease of use
4.5
Customer support
4.5
Reviews sentiment
What do users say about Deputy?
Deputy is a time tracking program offering key features such as employee scheduling, mobile access, online time tracking, timesheet management, and payroll management, among others.
Select to learn more
Who uses Deputy?
Based on 772 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Deputy's key features
GetApp's analysis of 53 verified user reviews collected between August 2021 and September 2024 identifies Deputy's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Deputy's employee scheduling capabilities. They find it easy to create, update, and manage schedules for multiple teams across various locations. Users report that the app simplifies shift assignments and allows for quick changes, which is valuable for businesses with frequent staff changes. They highlight the integration with platforms like Buildxact and ServiceM8. However, some users mention limited functionality on non-iOS devices and desire more flexibility with shift duplication and reminders. Of the 30 Deputy users who gave detailed accounts of their use of Employee Scheduling, 100% rated this feature as important or highly important.
Users report that Deputy's mobile access is highly convenient and essential for managing schedules and clocking in/out on the go. They find it helpful for monitoring staff attendance and making quick updates. Reviewers indicate that the mobile app provides access to all key information, making it easier to manage tasks remotely. However, some users note limitations with setting staff as off sick from mobile devices and mention issues with non-iOS device functionality. Of the 23 Deputy users who gave detailed accounts of their use of Mobile Access, 96% rated this feature as important or highly important.
Josh N.
Realtor
Derek J.
Owner
Amy B.
Deputy registered manager
Michael E.
GM
Reviewers indicate that Deputy's online time clock is useful for accurately tracking employee clock-ins and clock-outs. They find it eliminates the need for physical time clocks and simplifies the process by allowing employees to clock in from their desks or mobile devices. Users report that it helps in monitoring attendance and managing timesheets efficiently. Some mention minor issues with photo verification and initial format settings, but overall, they find it beneficial for time tracking. Of the 20 Deputy users who gave detailed accounts of their use of Online Time Clock, 95% rated this feature as important or highly important.
Users report that Deputy's online time tracking is efficient and accurate, helping them monitor hours worked, breaks, and lateness. They appreciate the integration with ServiceM8 and the ability to track staff locations. Reviewers highlight that it simplifies payroll processing by providing detailed breakdowns of shifts and hours. However, some users mention that employees occasionally forget to clock in, requiring manual verification by managers. Overall, they find it valuable for managing employee time. Of the 19 Deputy users who gave detailed accounts of their use of Online Time Tracking, 95% rated this feature as important or highly important.
Reviewers appreciate Deputy's timesheet management capabilities, noting that it allows for easy tracking and validation of hours worked. They find it helpful for budgeting, reviewing labor costs, and ensuring accurate payroll processing. Users report that timesheets are customizable and can be managed on the go. However, some mention difficulties with viewing approved timesheets and the lack of bulk approval options. Overall, they find it user-friendly and efficient for managing timesheets. Of the 20 Deputy users who gave detailed accounts of their use of Timesheet Management, 90% rated this feature as important or highly important.
All Deputy features
Features rating:
Deputy alternatives
Deputy pricing
Pricing plans
Pricing details:
User opinions about Deputy price and value
Value for money rating:
To see what individual users think of Deputy's price and value, check out the review snippets below.
Yasmin M.
Administrative Assistant
Yasmin M.
Administrative Assistant
Deputy integrations (48)
Integrations rated by users
We looked at 772 user reviews to identify which products are mentioned as Deputy integrations and how users feel about them.
Integration rating: 4.0 (22)
“export to Xero for accouting purpose.”
Yu N.
Director
Integration rating: 4.3 (6)
“Easy to integrate Run into Quickbooks.”

William B.
Manager
Integration rating: 4.0 (5)
Integration rating: 3.5 (4)
Integration rating: 5.0 (3)
Other top integrations
Deputy customer support
What do users say about Deputy customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Deputy customer support.
Broad user base highlights Deputy's fast, responsive, and helpful customer support available 24/7 through multiple channels.
Multiple users appreciate the knowledgeable support team, quick resolutions, and willingness to customize solutions.
A number of users find it easy to contact support via chat, app, or web, with prompt replies and effective assistance.
A minority of users report slow response times, generic answers, and inconsistent support quality, especially for complex issues.
Support options
Training options
To see what individual users say about Deputy's customer support, check out the review snippets below.
“Lack of customer service support, along with few customization options, and lack of accessibility features!”
Sunil B.
Manager
Deputy FAQs
Deputy is an all-in-one platform for employee scheduling, time and attendance tracking, task management, and team communication. Managers can schedule shifts, approve timesheets, and communicate with staff from anywhere using Deputy’s mobile apps. The Deputy Kiosk iPad app allows employees to clock in and out with self-service features like face detection and photo verification. Deputy delivers an end-to-end workforce management solution, from building smart schedules to syncing timesheets with payroll. Publish schedules via web or mobile, and notify employees instantly via email, SMS, or push notifications. Staff can confirm shifts, request leave, and clock in with geo-tagging on mobile or via kiosk. Timesheets automatically capture breaks, overtime, and compliance safeguards, and integrate seamlessly with leading cloud payroll providers.
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