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Deputy Logo

Staff scheduling and attendance tracking solution

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Deputy - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Deputy overview

Based on 772 verified user reviews

What is Deputy?

Deputy is a time tracking program offering key features such as employee scheduling, mobile access, online time tracking, timesheet management, and payroll management, among others.

Who uses Deputy?

Reviews for Deputy come from a wide variety of industries, including retail (12% of reviewers), hospitality (11%), and food & beverages (6%). The most frequent use case for Deputy cited by reviewers is employee scheduling (74% of reviewers).

What do users say about Deputy pricing?

Most reviewers indicate Deputy offers strong value for money, citing affordable pricing and useful features. Some users say per-user fees and extra charges can be costly, and some reviewers feel pricing transparency could be improved.

Starting price

1.5per user /
per month

Alternatives

with better value for money


Pros & Cons

Scheduling

Shift Management

Clock In/Out

Location Management

Features

Challenging breaks and leave management

Deputy’s user interface

Ease of use rating:

Deputy pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(20)
3-4(190)
5(562)

What do users say about Deputy?

Deputy is a time tracking program offering key features such as employee scheduling, mobile access, online time tracking, timesheet management, and payroll management, among others.

Select to learn more


Who uses Deputy?

Based on 772 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Retail
Hospitality
Hospital & Health Care
Education Management
Others

Use cases

Employee Scheduling
Time Clock
Time Tracking
Scheduling
Attendance Tracking

Deputy's key features

GetApp's analysis of 53 verified user reviews collected between August 2021 and September 2024 identifies Deputy's most critical features and summarizes user sentiment about those features.

Employee scheduling

Reviewers appreciate Deputy's employee scheduling capabilities. They find it easy to create, update, and manage schedules for multiple teams across various locations. Users report that the app simplifies shift assignments and allows for quick changes, which is valuable for businesses with frequent staff changes. They highlight the integration with platforms like Buildxact and ServiceM8. However, some users mention limited functionality on non-iOS devices and desire more flexibility with shift duplication and reminders. Of the 30 Deputy users who gave detailed accounts of their use of Employee Scheduling, 100% rated this feature as important or highly important.


Mobile access

Users report that Deputy's mobile access is highly convenient and essential for managing schedules and clocking in/out on the go. They find it helpful for monitoring staff attendance and making quick updates. Reviewers indicate that the mobile app provides access to all key information, making it easier to manage tasks remotely. However, some users note limitations with setting staff as off sick from mobile devices and mention issues with non-iOS device functionality. Of the 23 Deputy users who gave detailed accounts of their use of Mobile Access, 96% rated this feature as important or highly important.

See related user reviews

“My only issue with this software has got to be the mobile application, it has too many bugs and it's quite an inconvenience to use even though it should be useful for when we're not using our desktops.”
JN

Josh N.

Realtor

“The mobile app and website allow for there to be no communication, and everyone has access anytime they need or want.”
DJ

Derek J.

Owner

“There is no ability to set staff as sick from your mobile device.”
AB

Amy B.

Deputy registered manager

“Doesn't upload or reload screens reliably.”
ME

Michael E.

GM


Online time clock

Reviewers indicate that Deputy's online time clock is useful for accurately tracking employee clock-ins and clock-outs. They find it eliminates the need for physical time clocks and simplifies the process by allowing employees to clock in from their desks or mobile devices. Users report that it helps in monitoring attendance and managing timesheets efficiently. Some mention minor issues with photo verification and initial format settings, but overall, they find it beneficial for time tracking. Of the 20 Deputy users who gave detailed accounts of their use of Online Time Clock, 95% rated this feature as important or highly important.


Online time tracking

Users report that Deputy's online time tracking is efficient and accurate, helping them monitor hours worked, breaks, and lateness. They appreciate the integration with ServiceM8 and the ability to track staff locations. Reviewers highlight that it simplifies payroll processing by providing detailed breakdowns of shifts and hours. However, some users mention that employees occasionally forget to clock in, requiring manual verification by managers. Overall, they find it valuable for managing employee time. Of the 19 Deputy users who gave detailed accounts of their use of Online Time Tracking, 95% rated this feature as important or highly important.


Timesheet management

Reviewers appreciate Deputy's timesheet management capabilities, noting that it allows for easy tracking and validation of hours worked. They find it helpful for budgeting, reviewing labor costs, and ensuring accurate payroll processing. Users report that timesheets are customizable and can be managed on the go. However, some mention difficulties with viewing approved timesheets and the lack of bulk approval options. Overall, they find it user-friendly and efficient for managing timesheets. Of the 20 Deputy users who gave detailed accounts of their use of Timesheet Management, 90% rated this feature as important or highly important.


All Deputy features

Features rating:

Absence management
Access controls/permissions
Accounting integration
Activity dashboard
Activity tracking
Alerts/Notifications
API
Applicant tracking
Application management
Approval process control
Assignment management
Attendance management
Attendance tracking
Audit management
Automated scheduling
Automatic time capture
Availability management
Biometric recognition
Break management
Budgeting/Forecasting
Calendar management
Calendar sync
Candidate profiles
Candidate sourcing
Candidate tracking
Clock in/out
Collaboration tools
Commenting/Notes
Communication management
Compliance management
Compliance tracking
Cost management
Customizable branding
Customizable reports
Customizable templates
Dashboard
Data import/export
Deadline management
Document storage
Drag & drop
Electronic forms
Employee database
Employee directory
Employee engagement
Employee management
Employee onboarding
Employee profiles
Employee time tracking
Faculty/Staff management
Feedback management
File sharing
FMLA administration
Forecasting
Geofencing
Goal setting/tracking
Group scheduling
HR management
Job posting
Labor cost calculator
Labor cost reporting
Labor forecasting
Labor management
Leave policy management
Leave tracking
Live chat
Location tracking
Messaging
Messaging/Shift dispatching
Mobile alerts
Mobile app
Monitoring
Multi-Location
Offboarding
Offline time tracking
Onboarding
On call scheduling
Online scheduling
Order management
Orientation workflow management
Overtime calculation
Payroll integration
Payroll management
Performance management
Performance metrics
Physician management
Point of sale (pos)
Predictive analytics
Real-Time analytics
Real-Time data
Real-Time notifications
Real-Time reporting
Real-time scheduling
Real-Time updates
Recruitment management
Reminders
Reporting/Analytics
Reporting & statistics
Resource allocation
Resource management
Resource scheduling
Role-Based permissions
Schedule distribution
Scheduling
Self service portal
Shift management
Shift scheduling
Shift swapping
Sick leave tracking
Skills tracking
SMS messaging
Status tracking
Surveys & feedback
Task editing
Task management
Task progress tracking
Task scheduling
Task tagging
Template management
Third-Party integrations
Time & attendance
Time Clock
Time off management
Time off requests
Time tracking
To-Do list
Training management
Vacation/Leave tracking
Variable workforce
Visualization
Waitstaff management
Workflow management

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Deputy pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Pro

9

/user

Per month

Features included:

  • Advanced Scheduling
  • Custom Access Levels
  • Advanced Timesheets
  • Location hierarchies
  • Pay Centers
  • Single Sign-On (SSO)
  • Sandbox environment
  • 24/7 Live Chat
  • Biometrics Time Clocking
  • Advanced Labor Law Compliance
  • Micro-scheduling
  • Auto-scheduling
  • Demand Forecasting
  • Labor Optimization
  • Wage and Labor Budgets
  • Messaging & News Feed
  • Shift Swap & Find Replacement
  • Leave & Availability Management
  • Payroll & HR integrations

Core

6.5

/user

Per month

Features included:

  • Timesheets
  • Time Clocking
  • Shift Swap & Find Replacement
  • Leave & Availability Management
  • Reporting
  • Messaging & News Feed
  • Payroll & HR integrations
  • Timesheet Auto Approval
  • Biometrics Time Clocking
  • Micro-scheduling
  • Auto-scheduling
  • Demand Forecasting
  • Labor Optimization
  • Wage and Labor Budgets
  • Advanced Scheduling
  • Advanced Labor Law Compliance

Lite

5

/user

Per month

Features included:

  • Basic Scheduling
  • Basic Timesheets
  • Basic Time Clocking
  • Labor Law Compliance
  • Shift Swap & Find Replacement
  • Leave & Availability Management
  • Basic Reporting
  • Messaging & News Feed
  • Payroll & HR integrations

Enterpise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Advanced Demand Planning
  • Advanced Reporting and Analytics
  • Custom Built Pay Rates
  • Custom Implementation
  • Custom Roles and Permissions
  • Dedicated Enterprise Support
  • Custom Organization Structure

Deputy HR Add-On

2

/user

Per month

Features included:

  • Career Hub
  • Paperless Onboarding
  • Secure Document Management
  • Staff Feedback Surveys
  • Staff Reports
  • Job Advertising
  • Applicant Management

Analytics + Add-On

1.5

/user

Per month

Features included:

  • Build new reports from scratch
  • Tailor existing reports to your needs
  • Access an additional set of audit reports
  • Time saving automation and scheduling features

User opinions about Deputy price and value

Value for money rating:

To see what individual users think of Deputy's price and value, check out the review snippets below.

“Its user-friendly design reduces the learning curve and allows both managers and employees to navigate the system with ease. Despite some minor technical limitations, Deputy consistently delivers on its core functionalities and contributes to a more organized and productive workflow.”
YM

Yasmin M.

Administrative Assistant

“The platform provides a comprehensive and efficient solution for managing schedules, tracking employee hours, and maintaining clear communication within a team.”
YM

Yasmin M.

Administrative Assistant

Deputy integrations (48)

Integrations rated by users

We looked at 772 user reviews to identify which products are mentioned as Deputy integrations and how users feel about them.

Xero logo
Xero

Integration rating: 4.0 (22)

export to Xero for accouting purpose.

YN

Yu N.

Director

Integration rating: 4.3 (6)

Easy to integrate Run into Quickbooks.

Verified reviewer profile picture

William B.

Manager

Integration rating: 4.0 (5)

Integration rating: 3.5 (4)

IDEXX Neo logo
IDEXX Neo

Integration rating: 5.0 (3)

Deputy customer support

What do users say about Deputy customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Deputy customer support.

Broad user base highlights Deputy's fast, responsive, and helpful customer support available 24/7 through multiple channels.

Multiple users appreciate the knowledgeable support team, quick resolutions, and willingness to customize solutions.

A number of users find it easy to contact support via chat, app, or web, with prompt replies and effective assistance.

A minority of users report slow response times, generic answers, and inconsistent support quality, especially for complex issues.

Support options

Faqs/forum
Phone support
Email/help desk
Knowledge base
Chat

Training options

In person
Webinars
Live online
Videos
Documentation

To see what individual users say about Deputy's customer support, check out the review snippets below.

“Lack of customer service support, along with few customization options, and lack of accessibility features!”

SB

Sunil B.

Manager

Deputy FAQs

Q. What is Deputy used for?

Deputy is an all-in-one platform for employee scheduling, time and attendance tracking, task management, and team communication. Managers can schedule shifts, approve timesheets, and communicate with staff from anywhere using Deputy’s mobile apps. The Deputy Kiosk iPad app allows employees to clock in and out with self-service features like face detection and photo verification. Deputy delivers an end-to-end workforce management solution, from building smart schedules to syncing timesheets with payroll. Publish schedules via web or mobile, and notify employees instantly via email, SMS, or push notifications. Staff can confirm shifts, request leave, and clock in with geo-tagging on mobile or via kiosk. Timesheets automatically capture breaks, overtime, and compliance safeguards, and integrate seamlessly with leading cloud payroll providers.

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