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SimpleTexting Logo

Text messaging for business, made simple and scalable

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SimpleTexting - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

SimpleTexting overview

Based on 248 verified user reviews

What is SimpleTexting?

Reviews for SimpleTexting come from a wide variety of industries, including Non-Profit Organization Management (10% of reviewers), Marketing and Advertising (8%), and Religious Institutions (8%). The most frequent use case for SimpleTexting cited by reviewers is SMS marketing (70% of reviewers).

What do users say about SimpleTexting pricing?

Reviewers appreciate SimpleTexting’s flexible plans, affordable entry-level pricing, and free trial, and they value nonprofit discounts and rollover credits. Some users report costs rise quickly with larger contact lists, and overage charges and MMS pricing are high. Some reviewers feel refund policies and plan changes are unclear or restrictive, especially for nonprofits and international users.

Starting price

39usage based /
per month

Pros & Cons

Unsubscribe

Communication

Customer Support

Pricing

Shortcode and Links

SimpleTexting’s user interface

Ease of use rating:

SimpleTexting pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(5)
3-4(53)
5(190)

What do users say about SimpleTexting?

Reviews for SimpleTexting come from a wide variety of industries, including Non-Profit Organization Management (10% of reviewers), Marketing and Advertising (8%), and Religious Institutions (8%). The most frequent use case for SimpleTexting cited by reviewers is SMS marketing (70% of reviewers).

Select to learn more


Who uses SimpleTexting?

Based on 248 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Non-Profit Organization Management
Retail
Chemicals
Mental Health Care
Others

Use cases

SMS Marketing
Mobile Marketing
SMS Survey

SimpleTexting's key features

Most critical features, based on insights from SimpleTexting users:

Contact management
Engagement tracking
Message personalization
Shortcodes
Reporting/Analytics
2-Way messaging
Scheduled messaging
Mobile coupons

All SimpleTexting features

Features rating:

2-Way messaging
Activity tracking
AI copilot
Alerts/Notifications
API
Audience targeting
Automated responses
Automated scheduling
Autoresponders
Campaign analytics
Campaign management
Campaign scheduling
Contact database
Contact management
Customer segmentation
Customizable fields
Customizable templates
Data import/export
Drip campaigns
Engagement tracking
Event triggered actions
Generative ai
Keyword tracking
Landing pages/web forms
Link shortening
Mass texting
Message personalization
MMS
Mobile access
Mobile alerts
Mobile coupons
Mobile keywords
Multi-Channel marketing
Polls/Voting
Push notifications
Real-Time analytics
Real-Time data
Real-Time notifications
Real-Time reporting
Reminders
Reporting/Analytics
Reporting & statistics
Scheduled messaging
Shortcodes
SMS marketing
SMS messaging
Social media integration
Survey builder
Survey/Poll management
Template management
Templates
Text-to-Win
Third-Party integrations
Visual analytics

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SimpleTexting pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

500 Credits

39

Per month

Features included:

  • Mass texting
  • Two-way messaging
  • Free SMS replies and incoming messages
  • Auto-replies and drip campaigns
  • Picture messaging (MMS)
  • AI Assist message generator
  • API access
  • Reporting and analytics
  • Rollover credits
  • Unlimited contacts
  • Advanced audience segments
  • Unlimited text-to-join keywords
  • Seamless Mailchimp and Zapier integrations
  • Opt-in forms and pop-ups
  • Live support 7 days per week
  • Enterprise-grade deliverability
  • 3 users included
  • Two-factor authentication
  • 10DLC registration guidance

1000 Credits

59

Per month

Features included:

  • Mass texting
  • Two-way messaging
  • Free SMS replies and incoming messages
  • Auto-replies and drip campaigns
  • Picture messaging (MMS)
  • AI Assist message generator
  • API access
  • Reporting and analytics
  • Rollover credits
  • Unlimited contacts
  • Advanced audience segments
  • Unlimited text-to-join keywords
  • Seamless Mailchimp and Zapier integrations
  • Opt-in forms and pop-ups
  • Live support 7 days per week
  • Enterprise-grade deliverability
  • 3 users included
  • Two-factor authentication
  • 10DLC registration guidance

2000 Credits

89

Per month

Features included:

  • Mass texting
  • Two-way messaging
  • Free SMS replies and incoming messages
  • Auto-replies and drip campaigns
  • Picture messaging (MMS)
  • AI Assist message generator
  • API access
  • Reporting and analytics
  • Rollover credits
  • Unlimited contacts
  • Advanced audience segments
  • Unlimited text-to-join keywords
  • Seamless Mailchimp and Zapier integrations
  • Opt-in forms and pop-ups
  • Live support 7 days per week
  • Enterprise-grade deliverability
  • 3 users included
  • Two-factor authentication
  • 10DLC registration guidance

3000 Credits

119

Per month

Features included:

  • Mass texting
  • Two-way messaging
  • Free SMS replies and incoming messages
  • Auto-replies and drip campaigns
  • Picture messaging (MMS)
  • AI Assist message generator
  • API access
  • Reporting and analytics
  • Rollover credits
  • Unlimited contacts
  • Advanced audience segments
  • Unlimited text-to-join keywords
  • Seamless Mailchimp and Zapier integrations
  • Opt-in forms and pop-ups
  • Live support 7 days per week
  • Enterprise-grade deliverability
  • 3 users included
  • Two-factor authentication
  • 10DLC registration guidance

7500 Credits

239

Per month

Features included:

  • Mass texting
  • Two-way messaging
  • Free SMS replies and incoming messages
  • Auto-replies and drip campaigns
  • Picture messaging (MMS)
  • AI Assist message generator
  • API access
  • Reporting and analytics
  • Rollover credits
  • Unlimited contacts
  • Advanced audience segments
  • Unlimited text-to-join keywords
  • Seamless Mailchimp and Zapier integrations
  • Opt-in forms and pop-ups
  • Live support 7 days per week
  • Enterprise-grade deliverability
  • 3 users included
  • Two-factor authentication
  • 10DLC registration guidance

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Enjoy all the benefits of a regular account, plus -
  • Dedicated Account Representative
  • Unique SMS Short Code Option
  • Unlimited Users with Permissions
  • 99.9% Uptime Guarantee
  • API Access Available

User opinions about SimpleTexting price and value

Value for money rating:

Of 45 reviews that provide robust commentary on SimpleTexting's price and value, mention it in a positive light.

Users think SimpleTexting offers good value for money, highlighting flexible plans that scale with usage, affordable entry-level pricing, and a free trial that helps them evaluate the service. Some reviewers find the monthly costs reasonable compared to competitors and appreciate features like nonprofit discounts and rollover credits. However, some users report that costs can add up quickly as their contact lists grow, overage charges are higher than expected, and MMS messages consume more credits than with other services. Some reviewers feel refund policies and plan changes are unclear or restrictive, especially for nonprofits and international users.

, and

SimpleTexting customer support

What do users say about SimpleTexting customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of SimpleTexting customer support.

Widely noted by reviewers, SimpleTexting's customer support is exceptionally fast, often responding within minutes to user inquiries.

A significant portion of users find the support team patient, friendly, and persistent in resolving issues, even with repeated follow-ups.

Broad user base appreciates how easy it is to contact customer service, with multiple channels and quick, helpful responses.

Frequently reported by users, support representatives provide knowledgeable guidance and practical solutions, making the platform more usable.

Support options

Chat
Knowledge base
Email/help desk
Phone support
Faqs/forum

Training options

Documentation
Live online
Videos
Webinars

To see what individual users say about SimpleTexting's customer support, check out the review snippets below.

“The support staff are very friendly and they follow up with you very quickly.”

PG

Peter G.

IT Manager

“I was informed our business number was able to be port-in, later I was informed that was not able to port in by a different person, then I decided to buy a new number from a company that sells business numbers "headache-free to port out", then I checked with support again they said it seems to be able but only after my purchase it was possible to say.”

MF

Marcelo F.

Marketing

“Sometimes despite the really good terms of the Simple Texting exist feew delays accordingly the operation”

CC

Charalampos C.

Owner

“Terrible experience, my number was down for weeks so I decided to cancel the service order, they could not sport a simple local number.”

NT

Noe T.

President

SimpleTexting FAQs

Q. Who are the typical users of SimpleTexting?

SimpleTexting has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers

These products have better value for money


Q. What is SimpleTexting used for?

SimpleTexting is a widely used SMS marketing and business texting platform built for teams that want fast, reliable communication without unnecessary complexity. It helps organizations connect with customers, employees, and communities through text messaging—whether that’s sending campaigns, reminders, alerts, or having real-time conversations at scale. With SimpleTexting, teams can send mass SMS and MMS messages, manage two-way conversations, and automate outreach from one intuitive dashboard. Features include scheduled sends, autoresponders, contact segmentation, keyword opt-ins, message personalization, delivery reporting, and AI-assisted replies that help teams respond faster and more consistently. For more advanced use cases, SimpleTexting offers API access for custom workflows and integrations, making it easy to trigger messages programmatically or connect texting with existing systems. The platform also integrates with common business tools to sync contacts, automate workflows, and streamline communication across systems. Compliance and reliability are built into the product. SimpleTexting includes opt-in management, unsubscribe handling, and tools that support TCPA-friendly messaging practices, helping teams text responsibly as they grow. SimpleTexting is accessible via web and mobile apps for iOS and Android, so conversations don’t stop when teams are away from their desks. Users also have access to messaging resources, templates, and seven-day-a-week support via phone, chat, and email.


Q. Does SimpleTexting support mobile devices?

SimpleTexting supports the following devices:
iPad, Android, iPhone


Q. What level of support does SimpleTexting offer?

SimpleTexting offers the following support options:
Chat, Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum

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