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SimpleTexting
5
190
4
45
3
8
2
0
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Text messaging for business, made simple and scalable
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SimpleTexting - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
SimpleTexting overview
Based on 248 verified user reviews
What is SimpleTexting?
Reviews for SimpleTexting come from a wide variety of industries, including Non-Profit Organization Management (10% of reviewers), Marketing and Advertising (8%), and Religious Institutions (8%). The most frequent use case for SimpleTexting cited by reviewers is SMS marketing (70% of reviewers).
What do users say about SimpleTexting pricing?
Reviewers appreciate SimpleTexting’s flexible plans, affordable entry-level pricing, and free trial, and they value nonprofit discounts and rollover credits. Some users report costs rise quickly with larger contact lists, and overage charges and MMS pricing are high. Some reviewers feel refund policies and plan changes are unclear or restrictive, especially for nonprofits and international users.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Unsubscribe
Communication
Customer Support
Pricing
Shortcode and Links
SimpleTexting’s user interface
SimpleTexting pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.5
Ease of use
4.7
Customer support
4.7
Reviews sentiment
What do users say about SimpleTexting?
Reviews for SimpleTexting come from a wide variety of industries, including Non-Profit Organization Management (10% of reviewers), Marketing and Advertising (8%), and Religious Institutions (8%). The most frequent use case for SimpleTexting cited by reviewers is SMS marketing (70% of reviewers).
Select to learn more
Who uses SimpleTexting?
Based on 248 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
SimpleTexting's key features
Most critical features, based on insights from SimpleTexting users:
All SimpleTexting features
Features rating:
SimpleTexting alternatives
SimpleTexting pricing
Pricing plans
Pricing details:
User opinions about SimpleTexting price and value
Value for money rating:
Of 45 reviews that provide robust commentary on SimpleTexting's price and value, mention it in a positive light.
Users think SimpleTexting offers good value for money, highlighting flexible plans that scale with usage, affordable entry-level pricing, and a free trial that helps them evaluate the service. Some reviewers find the monthly costs reasonable compared to competitors and appreciate features like nonprofit discounts and rollover credits. However, some users report that costs can add up quickly as their contact lists grow, overage charges are higher than expected, and MMS messages consume more credits than with other services. Some reviewers feel refund policies and plan changes are unclear or restrictive, especially for nonprofits and international users.
, and
SimpleTexting integrations (54)
Top integrations
SimpleTexting customer support
What do users say about SimpleTexting customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of SimpleTexting customer support.
Widely noted by reviewers, SimpleTexting's customer support is exceptionally fast, often responding within minutes to user inquiries.
A significant portion of users find the support team patient, friendly, and persistent in resolving issues, even with repeated follow-ups.
Broad user base appreciates how easy it is to contact customer service, with multiple channels and quick, helpful responses.
Frequently reported by users, support representatives provide knowledgeable guidance and practical solutions, making the platform more usable.
Support options
Training options
To see what individual users say about SimpleTexting's customer support, check out the review snippets below.
“The support staff are very friendly and they follow up with you very quickly.”
Peter G.
IT Manager
“I was informed our business number was able to be port-in, later I was informed that was not able to port in by a different person, then I decided to buy a new number from a company that sells business numbers "headache-free to port out", then I checked with support again they said it seems to be able but only after my purchase it was possible to say.”
Marcelo F.
Marketing
“Sometimes despite the really good terms of the Simple Texting exist feew delays accordingly the operation”
Charalampos C.
Owner
“Terrible experience, my number was down for weeks so I decided to cancel the service order, they could not sport a simple local number.”
Noe T.
President
SimpleTexting FAQs
Q. What is SimpleTexting used for?
SimpleTexting is a widely used SMS marketing and business texting platform built for teams that want fast, reliable communication without unnecessary complexity. It helps organizations connect with customers, employees, and communities through text messaging—whether that’s sending campaigns, reminders, alerts, or having real-time conversations at scale. With SimpleTexting, teams can send mass SMS and MMS messages, manage two-way conversations, and automate outreach from one intuitive dashboard. Features include scheduled sends, autoresponders, contact segmentation, keyword opt-ins, message personalization, delivery reporting, and AI-assisted replies that help teams respond faster and more consistently. For more advanced use cases, SimpleTexting offers API access for custom workflows and integrations, making it easy to trigger messages programmatically or connect texting with existing systems. The platform also integrates with common business tools to sync contacts, automate workflows, and streamline communication across systems. Compliance and reliability are built into the product. SimpleTexting includes opt-in management, unsubscribe handling, and tools that support TCPA-friendly messaging practices, helping teams text responsibly as they grow. SimpleTexting is accessible via web and mobile apps for iOS and Android, so conversations don’t stop when teams are away from their desks. Users also have access to messaging resources, templates, and seven-day-a-week support via phone, chat, and email.
Q. Does SimpleTexting support mobile devices?
SimpleTexting supports the following devices:
iPad, Android, iPhone
Q. What level of support does SimpleTexting offer?
SimpleTexting offers the following support options:
Chat, Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum

































































