Bynder Reviews

The Bynder DAM is so intuitive and easy to set up. It has been easy to get everyone on board, and I already recommended it to my previous company as well. It works like many e-commerce sites with the menu system and takes almost no training time to get started.

There are some little things, like how I can't approve more than 20 assets at a time or not being able to add a description upon import, but those are things I can deal with.

It is very easy to find what you need, and it's really easy to train new employees on it - I basically tell them it's like searching on Amazon. It's a huge upgrade from the folder-based system we were using before (Dropbox). I really like that if an asset needs to be updated, you only have to upload the new version to one place. Our client service rep is also wonderful.

It was a slog to get the system fully implemented. I suppose that's the case with any digital asset management system, though. It is also pretty expensive for what seems like relatively simple software.

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Hi Robert, Thanks for the feedback, many of the features you mentioned are available for our users. The last release has a built in CMS editor that you can use to create and customize new pages in your WebDAM. We have a REST API that will allow you to integrate with any other business applications your organization uses. Many other WebDAM customers currently utilize our LDAP integration. You can contact your customer success manager for more information about these features. We are also releasing a new branded login experience in the upcoming release, along with more features and enhancements. Be sure to join us during the new release webinar on Oct 3rd. Register here: https://www4.gotomeeting.com/register/647071071 Looking forward to seeing you there!

Bynder functional features are great, they having excellent strengths. It provides advices and support. Best digital assest.

The extra modules in bynder is less. The upload speed is little bit slow. The tagging system is complex.

I have grown to like Bynder's filter system and understand its power in finding assets quickly.

1. There are always issues with load time and responsiveness. 2. Setting up permission levels and functionality is a real chore. Maybe it is our needs, but the initial setup was not well-explained.

It let's you share assets with a team or company. I was the admin (in my previous position) for a Webdam install for about 300 users at a university. The assets can be available to all or you can share them with granular permissions. You can store images, videos, documents and other types of files.

The permissions were tricky to setup and sometimes had to be setup numerous times to actually work. The search was also a bit tricky to get good results.

The browser intergration is smooth and easy to use, allowing drag and drop and other useful features. The custom API abilities are very nice too.

Lacks a few key features you would expect to present in any DAM like cut and paste of assets, searchability of folder names, a trash can. The biggest downside to me is that if a feature is not working properly, like default sort order not saving for half our users, the solution has to be voted on to be determined important enough to be worked on. This can leave major functionality missing and features not working while you wait for months if not years for a possible fix that's not even guaranteed.

At last, the photos, proposals, documents, style guides, presentations...(you get the pciture) are all in one place and searchable down to the last period and exclamation point.

The database works hard to deliver our search results, but we always expect more and faster results would be heaven. And one other thing, the wait to see new assets after posting can be agonizing. Particularly if you have additional files to upload with it.

So easy to use and extremely customizable

It is a great platform haven't run into anything yet, but more integrations are always welcomed!

I really like how this a great source to keep all your images. You can search by any key words and download it in different formats and sizes. Also really love the way you can keep them organized

Its a great tool, I only know so much of how to use it but some of the tags and stuff to fill in when uploading pictures seem a bit convoluted

Versatility, all the main features we need

It isn't COMPLETELY customizable yet, but it is on the roadmap so that isn't even really a valid "con" - I had to search for one, because I love this platform and this vendor.

Thanks for your detailed review Jenn. Great to hear we¿ve been a game-changer for your team! We definitely have some awesome features and products launching this year, we hope they exceed your expectations.

Drag and drop to upload assets

The light box is cumbersome. The assets needs to stay in there until they are downloaded from the people we share with but WebDam wont alert us when the files are actually downloaded by the end user.

Thanks Brigitte! Glad to see Webdam is helping you keep your content secure. Regarding your feedback on lightboxes, have you tried watching those particular assets or checking the download reports? If neither accommodate to your workflows, contact your CSM for additional help.

The people at Bynder are great. The process of building our product was seamless and our contact always get back to us quickly with answers to our miscellaneous questions. They were also willing to customize the product to fit our needs and willing to grow with us, given we are a small organization but growing rapidly.

There are some features that I wish were robust. For example, the Guidelines feature is quite limited in formatting and is not as user friendly as the portal. Another example - we'd love to be able to check multiple filters at once. The photo cropping tool was also quite limited but Bynder recently made improvements to this. Another cool feature about Bynder; they listen to feedback and are constantly improving the product.

Everything about having this software has been awesome. We like the Customer Service the most.

There are a few things/features that we wish it could do but it just doesn't do it...yet.

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WebDAM overall has greatly improved internal productivity by expanding our image storage and sharing capabilities. Our organization and overall asset management has also improved. The customizable users accounts have allowed flexibility in expanding our users to international field offices. The FTP transfer function facilitates large image transfers from users and photographers all over the world.

There are some limitations in the back-end/Admin mode with image organization and management. More flexibility in ordering and re-ordering assets and folders, including moving assets as well as ease of batch tagging/captioning. It would also be nice to be able to sort and re-sort images in various ways on the front and back end--for example being able to view the entire database in chronological order as opposed to only one folder at a time. The front end date range search capability also doesn't seem to function properly. Also, being able to rate images and sort based on best favorites is desirable. Also, having more flexibility with watermarking (ie. having the ability to watermark certain images at certain times as opposed to a global setting.

I greatly appreciate the ability to maintain group permissions, as it allows me to ensure that proper controls are in place to prevent improper use of imagery.

There are occasions in which the connection between Shutterstock and WebDam takes more time than I would like. There is often a delay between the purchasing of the image and the appearance of the image in WebDam

I love this site but would like to know what's new.

I thought you had an app for this but not sure what happened since Bynder took over.

bank asset, search functions, page and sub page integration with collections

slow development with new things. sometimes it glitches, but its a minor thing.

There are many rich features such as sending files directly to a printer, emailing source files and other things that save us so much time. The levels available for user control is un-matched. Also, our account representative could teach a few others a thing or two about great customer service! If there is an issue (which is rare) or we're not sure how to do something we simply ask and always get an extremely fast response which is great for how quick this move in our corporate environment.

It certainly takes time to learn how to use the Admin section of the site. The user controls are very extensive and can be confusing. This is the only "con" if that's what you can call it. All new systems require a level of learning & WebDAM is always there to help.

The initial set up went smoothly and the software more or less does what's it's supposed to do.

For such an expensive platform the support is not at all responsive. The billing department also constantly makes mistakes on the invoices.

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Easy to manage and tag assets; version control of all assets; easy to share assets out with internal stakeholders, clients and prospects using collections.

Until the end, we heard complaints from sales that it was too hard to find things. Too many results would come up and in no particular priority order.

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Appreciate the review Haley! The feeling¿s mutual. We¿re happy to be partners with you!

Intuitive software, great user feedback. A great UX is like a joke - if you have to explain it, it's not a good one.

Implementation was a little bumpy, particularly with the media import. Took longer than expected & project plan wasn't very clear.