We've implemented and used the Jostle platform for almost three years, and since starting, with my current organization, I've been working with the Jostle team quite closely. The Jostle team is very responsive, and dedicated to providing great customer service and support. The 400+ employees at our organization have varying degrees of technical savviness. One main challenge we have is teaching them the essence of great internal communication and content sharing in moving the company towards our business objectives. When we reached out to Jostle, they were very welcoming and embraced the idea that I had pitched them in order to help our employees familiarize themselves. That was, a digital workshop. Two members of the team built a presentation and workbook, then led a two hour session at our company's digital workshop. They were amazing as you can tell how invested they are with all of this training, and ensuring that our employees are utilizing the Jostle platform to its fullest potential.
Other than the staff at Jostle, I thought that they are very responsive with customer feedback. They are always taking suggestions from their users and if it makes sense, the feature becomes available to Jostle users. I think that is amazing, since from my experience, most Intranet platforms are always outdated and lacking innovation. Jostle is easy to use, understand, and simple in it's features, layouts, and functionalities. I would highly recommend them.
Ease of use, simple to use content curation features, ability to visually represent important information in an organized fashion. Very modern and polished.
The ability to disable certain features when they aren't being used. I think reporting and metrics could be more comprehensive and visual. Maybe the integration of some sort of visual dashboard that allows for goal tracking.
Value for money
Ease of use
Likelihood to recommend: 9/10