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Jostle Reviews

Reviews summary

Pros

They were amazing as you can tell how invested they are with all of this training, and ensuring that our employees are utilizing the Jostle platform to its fullest potential.

Lesley Y.

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The customer service is GREAT. It's a great product, it is actively developed and the customer service is top tier.

Andy G.

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Intuitive design, great event management, easy to navigate. A good way to share news or useful stuff with employees, way better than plain old emails.

Anonymous Reviewer

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Cons

The only downside I can point is the erratic crashes on the phone app, albeit annoying not a deal breaker.

Anonymous Reviewer

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It's a stand alone product - which is by design - but results in some duplication of entry with other software.

Diane A.

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Inability to link to other items within jostle.

Melinda A.

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Overall rating

4.3

(52)

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85%
positive reviews
90%
would recommend this app

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52 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Engaging Intranet

Reviewed 2 years ago

An intranet that engaged the staff and is one place to find out news/olds/information and who is who inside the business. A place where users can come and see themselves in the business, who and what they are and how they fit in.

Pros

Easy to use and setup with good support from the on-boarding team and regular catch-ups over the time period. The library is a great tool with good security and functionality. Staff member profiles, that we integrate with G-Suite are helpful and enable users to customize themselves and their images as well as professional profiles. The news section is easy to add and manage the posts as well as...

Cons

Would be nice to have threaded discussions. Creates a number of library groups in g-suite and does not do a great job of cleaning up after itself when groups are removed, unused or empty.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A dedicated team and customer service makes a difference

Reviewed 4 years ago

We've implemented and used the Jostle platform for almost three years, and since starting, with my current organization, I've been working with the Jostle team quite closely. The Jostle team is very responsive, and dedicated to providing great customer service and support. The 400+ employees at our organization have varying degrees of technical savviness. One main challenge we have is teaching them...

Pros

Ease of use, simple to use content curation features, ability to visually represent important information in an organized fashion. Very modern and polished.

Cons

The ability to disable certain features when they aren't being used. I think reporting and metrics could be more comprehensive and visual. Maybe the integration of some sort of visual dashboard that allows for goal tracking.

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend3/10

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I just can’t get on board with Jostle

Reviewed a year ago

Not good...I miss Workplace.

Pros

I wish I could have positives about Jostle. If I had to come up with one, it would be having multiple columns viewable at a glance.

Cons

Using the website on my phone is unnerving to say the least. Through the website on my phone, I can’t even post updates half of the time. Pictures don’t want to update, the news feed gets stuck. Now I will say...these issues only happen on my iPhone. However, I have verified on other phones and co-workers say it happens to them on their mobile devices as well.

Vendor response

Hi Eric, We're sorry to hear you're having a tough time getting on board with Jostle. I understand that you are using Jostle via the browser on your iPhone, for the best experience with Jostle on mobile we recommend using our mobile app. You can head to the App Store and find it by searching 'Jostle'. If any of your co-workers are Android users we have an app in the Play Store as well! Hopefully, this improves your experience.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great platform with fantastic support!

Reviewed 4 years ago

I've worked with the Jostle platform for a year and a half and have had many good experiences and business successes. I cannot rate enough how great it is to have a knowledgeable and helpful designated account manager (Sally Smith) who is my main point of contact and is always happy to discuss our platform use and suggest new ways of working along with answering any queries I have. This makes our...

Pros

The ease of use, how the interface resembles social media and encourages full company engagement

Cons

Some of the areas on the platform are not relevant to our business, but there is not anything we can do to reallocate these sections into something more appropriate. It means the sections remain unused. (not a massive issue as we tend to focus our attention on the News section anyway)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Intranet done right!

Reviewed 4 years ago

We have been using Jostle for a few years. It has transformed how our employees interact with each and how we share files. Our company is disbursed across the US and it sometimes feels like you are on an island all by yourself. Having a central place to log in to for news and important files really helps our employees feel like part of the fold. The picture directory is great and the shout out feed as well. The admin section can be a little confusing but that is it. We've also been able to get some new features added to support our company. The customer service is GREAT. It's a great product, it is actively developed and the customer service is top tier. Don't hesitate to sign up.

Pros

G-Suite integration Easy to use Actively developed Picture directory Interactive Org Chart

Cons

The admin section can be confusion The Library can be confusing to navigate

Vendor response

We are actively working to improve the admin screens, including moving more and more of this functionality in app. And we have just substantially expanded our LIBRARY development team, who have lots of enhancements in the works.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend8/10

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Decent Company Community Page

Reviewed 2 years ago

its been fine, its ease of use is nice, and many of the features and tools are handy has well. its a decent to tool to communciate with those in your whole company.

Pros

it is easy to post articles to it, the google intergration is nice, makes it easy to set up accounts and log in with for endusers. One of the best parts i would say is the people sections, it is nice cause it allows you see everyone from your company and this is nice when you have several offices like i do.

Cons

when posting articles some more and better customization would be nice, some more features would be good as well.

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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HQCA Review

Reviewed 4 years ago

We have a small organization and this tool allows us to easily maintain a user-friendly, engaging intranet. Its functionality is simple and easy for new users to get the hang of.

Pros

- userfriendly - engaging - nice layout and organized pages - people view is great for new employees

Cons

- some limitations in personalizing - sometime shut-downs and won't download content

Vendor response

Sorry for the issue you had with downloading Cassandra. I believe this was a short-term issue that was quickly resolved. The team will reach out and make sure things are working well for you now. Brad

Overall Rating
  • Ease of use
  • Customer support

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It does what it does very well

Reviewed 5 years ago

If you are looking for an intranet that is simple for your employees to use and doesn't require hours of administration from your IT technical team, this is the product for you. However, if you are looking for a product that can be highly customised to match your corporate brand and standard processes, keep on looking. As there are few configuration options, every implementation of Jostle will look...

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Ease of use
  • Customer support

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The software has been a great tool within our establishment. We really enjoy using it.

Reviewed 5 years ago

Our facility uses the software multiple times a day, everyday, and we love the connection it provides amongst our staff. I am one of the main news reporters, I only have a few concerns- one being the limited color options. Also, the layout of the body in an article changes once you publish it. It is not very easy to insert images into the body. The pictures and words are always shifting. This could...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Jennifer - thanks for the feedback, please contact our Customer Success team for help on how to add video and your other requests.

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend7/10

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Daily companywide information platform

Reviewed 6 months ago
Pros

I’m a general user of Jostle where I can get all the company information and new daily articles or updates that get posted. It helps me keep up to date about the company and colleagues. Also, I can post articles and appreciate colleagues on the platform.

Cons

UI of the software is not very intuitive and it’s a bit confusing and slow. I don’t like the fact that whenever I need to download something, I actually have to open it in the new tab and then download (Maybe it’s something that our company has set-up, but I hate it)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy, colorful, fun!

Reviewed 2 years ago
Pros

We implemented Jostle in order to keep our company's culture alive and keep employees connected as we rolled out our work at home initiative. We loved how easy it was to set up, how intuitive it is to use and how fun it can be. I describe the news page as is "Facebook and Twitter had a baby" because there are sections for brief updates and longer articles, and as soon as employees get in, they already feel like they know how to use the program.

Cons

It does take champions to keep people engaged and logging in. Also, the discussions -- rather like a workplace-appropriate chat room for project or task oriented conversations -- did not work as well for us as we had hoped it would because people needed more prompts to go back in and view updated comments.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jostle is Your Answer!

Reviewed 4 years ago

We love Jostle. We are nearly an entirely virtual company that was growing beyond the capacity of email and phone calls. Jostle gives us the opportunity to stay connected no matter where we are in the world. We love the left side rolling twitter-like announcements. Our folks share everything personal and professional! New babies, promotions, celebrations, changes, etc. The articles, research, etc. are great but I love the surveys. We can collect company data through surveys nearly instantaneously! And the Jostle folks are cool. We're the customers but we want Jostle to be proud of us, too, we do b/c they help us communicate our important work with kids.

Pros

Ease and applicability

Cons

Can't think of any . . .

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We love our Jostle intranet!

Reviewed 4 years ago

We've been Jostle customers for over three years and couldn't be happier with the product. It's hip, fresh, innovative and always evolving. It's connected our culture beyond our expectations and it's really intuitive for users. Service is rarely needed - but when it is - they're quick, responsive, professional and effective. They understand how critical communication is to business and always deliver the highest quality product, speed and connectivity. We're always happy to provide a reference on Jostle's amazing platform!

Pros

Easy to use, Affordable, Great Service, Interactive design, Attractive interface, Great user experience, Tons of storage, Speed, Great search feature

Cons

None

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We LOOOOVE Jostle...

Reviewed 4 years ago

Internal formal & informal announcements & communication moved out of the mailbox and into a shared environment. Staff now have a platform to easily share content and collaborate. All users have their default browser home page set to Jostle. Engagement metrics are outstanding!

Pros

People-centric. Clear layout and navigation, easy for users to learn. Very easy to administer. Ability to leverage SAML SSO if your company has the IT resources.

Cons

Not many. File Library could be more robust. Lacks the ability to automatically age archive content.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Just what we were looking for!

Reviewed 4 years ago

Jostle has allowed us to up our internal communication game! We have associates located across the US and now everyone is privy to the same information. We also use it as a document storage library, allowing every associate an easy way to access any document they would need during the sales process or for their clients. Our associates love being able to give shout-outs and seeing anniversary and birthdays.

Pros

Ease of use and loading content. Love the library, shout out features and being able to see birthdays and work anniversarys

Cons

I wish it could be customized a bit more to fit some of our unique needs.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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WE EXPECTED A TURN KEY INTRANET PLATFORM

Reviewed 3 years ago

United our 3 locations and created a faster, more centralized way of communicating within our organization.

Pros

Ease of set up and quick on boarding process for staff. Its so easy to launch and train co-workers. Visually pleasant to navigate and helps create a fun corporate cultural with its social media-based style.

Cons

I'd like to use the calendar for more than events like scheduling like staff holidays etc. I would like to see the view more in a traditional calendar format rather than a list.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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We love to Jostle!

Reviewed 4 years ago

We brought in Jostle to try and preserve our corporate culture as more employees transitioned to work at home status. It has been a team-builder and morale booster! The system is very easy to use -- while there are some ins and outs to the Teams Setup, it is almost plug and play otherwise. We have some super-users on staff and have really benefited from the People and News functionality. I feel like it's a good value for what we gain from it on a daily basis.

Pros

Ease of use, friendly colorful format, brings people together and makes them feel empowered.

Cons

Certain elements (building teams) are a little more involved to maintain.

Vendor response

There is lots of work underway to further improve TEAMS, which are now rolling out to users release by release (every few weeks).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Remove "Where is it?" from your office language

Reviewed 4 years ago

Communication is the Key. We all know it and Jostle makes it easier to communicate anything to anyone in your company. I love the ability to post articles to departments, committees, teams or an individual. Protected data works great in Libraries. HR can store records for their eyes only. Very easy to set up and "grow" with it. We love our Jostle intranet!

Pros

the ability to control who sees what. Also to store everything in one central location

Cons

Events. Time consuming to post to. Too many options. Would be nice if we could customize the form for us, choosing only the items we want our employees to have available. Also - show time as busy so no duplication of events.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Brilliant tool to help raise the profile of people and stories within your organization

Reviewed 4 years ago

We've been using Jostle for a few years now and have been consistently impressed by the updates to the platform, the speed of deployment and the impact to our business. Jostle is people focused, and helps you lift the profile of different individuals, and their stories, within your organization. Some intranets we've seen a very focused on content, and work like closed-off social networks. Jostle is much more interesting than that, and has been a big boost to our corporate culture.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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LOVE jostle

Reviewed 4 years ago

We've had great success with Jostle and our engagement is outstanding now. We use this daily with remote teams to stay connected. Our key is to ensure that senior leadership is engaged and active on the site.

Pros

simple user interface

Cons

should be able to export all articles...to archive or to "tell the story"....

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Jostle and our company

Reviewed 4 years ago

Jostle has helped our company to communicate on a more personal level with our 600+ employees over nearly a dozen states. We are greatful to have this medium of expression and connectivity!

Pros

News page

Cons

Inability to link to other items within jostle.

Vendor response

You can link to anywhere in Jostle Melinda. In the places where we do not provide an explicit "copy link" function just copy the URL itself. These links will only open for people that have view rights to that particular part of Jostle.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jostle is a great tool for organizing our company and keeping everyone in touch with each other

Reviewed 4 years ago

Brand-wide communication with customizable feature that best fit out company's style.

Pros

How easy it is to start and reference conversations, make brand-wide announcements, and organize shift coverage through Classifieds

Cons

The "Teams" area is slightly hard to organize and a little less user friendly than the rest of the site.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to learn. Easy to use.

Reviewed 4 years ago

When we got Jostle it was an easy set-up with great customer service. Since we've been using it, more and more staff have been engaged and post freely. We use it for philanthropic campaigns, social events and industry knowledge. It's a great tool for all of our resources.

Pros

Easy to use.

Cons

Limited calendar options.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Engagement+++++

Reviewed 4 years ago

We embraced Jostle about two years ago as a way to boost awareness of company success stories, important organizational issues and employee news. Jostle has proven to be a colorful, engaging, fun way to accomplish these objectives. It's been a great answer to our internal communication challenges.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend2/10

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If all you want is to post employee photos then this is the thing for you

Reviewed 2 years ago
Pros

Our company needed a photo directory of employees and that's what this served as. A virtual Rolodex for internal needs.

Cons

The capabilities at the time (2015-2017) were not the best. I'm not sure if they have updated it much but trying to make changes were not simple and it just wasn't robust enough as an intranet. Trying to configure it so that it would be aesthetically pleasing and simple to navigate just wasn't happening unfortunately.

Vendor response

Thanks for your feedback and sorry that we weren't the right fit for you! We've added a lot of functionality since mid-2016, including instant messaging, video chat, JostleTV, and much more. We've also updated the UI significantly since then. You can check out some of the updates at https://www.jostle.me/product

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