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Paylocity
5
957
4
643
3
171
2
40
1
28
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
One unified platform for HR, Finance, and IT.
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Paylocity - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Paylocity overview

Based on 1839 verified user reviews
What is Paylocity?
Paylocity is a payroll program offering key features such as payroll management, direct deposit, reporting and analytics, W-2 preparation, time and attendance tracking, and employee database management, among others.
Who uses Paylocity?
Reviews for Paylocity come from a wide variety of industries, including Hospital & Health Care (7% of reviewers), Non-Profit Organization Management (7%), and Construction (5%). The most frequent use case for Paylocity cited by reviewers is payroll (70% of reviewers).
What do users say about Paylocity pricing?
Most reviewers indicate Paylocity offers strong value for money, especially compared to legacy providers, and they appreciate the robust features at a competitive price. However, some users report frustration with unclear pricing, unexpected fees, and higher costs for small businesses.
Starting price
Pros & Cons
Time and Attendance Tracking
Customer Support
Approval Workflows
Reporting
Bugs and Issues
Process and Workflow Management
Paylocity’s user interface
Paylocity review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.3
Ease of use
4.3
Customer support
4.1
Reviews sentiment
What do users say about Paylocity?
Users report Paylocity streamlines payroll, HR, benefits, and time tracking in one platform, making it easier to manage paychecks, time off, and employee records. They appreciate the automation, customizable workflows, and robust reporting tools, which help reduce manual tasks and keep information organized. Some find the self-service portal and mobile app convenient for accessing personal data and completing tasks. They indicate that it improves team collaboration and communication, with useful features for announcements and performance reviews.
They say the interface is generally intuitive, but some experience challenges navigating complex menus or finding specific reports. They mention occasional glitches, slow support response times, and a learning curve for new users, especially during setup or when customizing modules. Some feel customer support is helpful, while others report inconsistent answers and delays. They note frequent updates and strong training resources, though certain workflows and reporting functions could be more flexible.
Select to learn more
Who uses Paylocity?
Based on 1,839 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Paylocity's key features
GetApp's analysis of 119 verified user reviews collected between July 2021 and October 2024 identifies Paylocity's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Paylocity's tax compliance capabilities. They report that it automatically generates and files payroll tax forms, such as W-2s and 1099s, ensuring accurate and timely tax filings. Users find it helpful for managing taxes across different states and integrating with websites like TurboTax. However, some reviewers mention issues with manual tax setup and the need for better education on tax matters. They also note occasional mistakes and delays in tax corrections and reporting. Of the 31 Paylocity users who gave detailed accounts of their use of Tax Compliance, 97% rated this feature as important or highly important.
Users report that Paylocity's direct deposit functionality is efficient and reliable. They appreciate the ability to automate fund transfers directly into employees' bank accounts, eliminating the need for paper checks. Reviewers highlight the ease of setting up and editing direct deposit information, as well as the flexibility to split deposits across multiple accounts. They also find the mobile app convenient for viewing paystubs and managing direct deposit details. Of the 49 Paylocity users who gave detailed accounts of their use of Direct Deposit, 96% rated this feature as important or highly important.
Reviewers indicate that Paylocity simplifies payroll management by automating tasks like tax calculations, deductions, and benefits contributions. They appreciate the ability to access payroll records, paystubs, and tax information easily. Users find the system user-friendly and efficient for processing payroll, although some mention issues with integration between modules and the need for manual work. They also value the control it provides for managing employee information and payroll history. Of the 38 Paylocity users who gave detailed accounts of their use of Payroll Management, 95% rated this feature as important or highly important.
Ashley G.
After school and summer camp teacher
Tonykea L.
People Technology Partner
Esteban R.
Payroll Specialist
Chloe Y.
Human Resources Manager
Reviewers feel that Paylocity offers various payroll reporting options, allowing businesses to gain insights into their payroll data. They appreciate the ability to print specific reports and access individual data and trends. However, some users mention difficulties with report customization and creation, as well as limited functionality in combining payroll and time data. They also note that the searchability and ease of accessing reports could be improved. Of the 27 Paylocity users who gave detailed accounts of their use of Payroll Reporting, 93% rated this feature as important or highly important.
Users report that Paylocity makes W-2 preparation easy and efficient. They appreciate the ability to access and download W-2 forms electronically, even after leaving an employer. Reviewers highlight the automation of W-2 preparation and the timely availability of forms. They find it convenient for employees to manage their W-2 information and make necessary updates. However, some users mention that navigating W-2 information can be cumbersome initially. Of the 27 Paylocity users who gave detailed accounts of their use of W-2 Preparation, 89% rated this feature as important or highly important.
Reviewers indicate that Paylocity's online time tracking is beneficial for managing work hours. They appreciate the ability to clock in and out easily, track hours daily, and integrate time tracking with payroll. Users find it helpful for remote employees and managing flexible schedules. They also value the real-time visibility of clock-ins, breaks, and meal times. However, some mention difficulties with entering time and the need for better navigation to the time tracking page. Of the 22 Paylocity users who gave detailed accounts of their use of Online Time Tracking, 86% rated this feature as important or highly important.
All Paylocity features
Features rating:
Paylocity alternatives
Paylocity pricing
Value for money rating:
Starting from
No pricing info
User opinions about Paylocity price and value
Value for money rating:
To see what individual users think of Paylocity's price and value, check out the review snippets below.
Ashley G.
After school and summer camp teacher
Erin T.
HR Talent and Recruiting Specialist
Paylocity integrations (65)
Integrations rated by users
We looked at 1,839 user reviews to identify which products are mentioned as Paylocity integrations and how users feel about them.
Integration rating: 4.7 (88)
Integration rating: 4.4 (61)
“Easy to use and track background and drug screens they're my go to.”
Stephen B.
CFO
Integration rating: 4.3 (11)
Integration rating: 4.7 (11)
“recording donations to our ministries”
Debbie F.
Financial Secretary
Integration rating: 4.6 (10)
Other top integrations
Paylocity customer support
What do users say about Paylocity customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Paylocity customer support.
A portion of users appreciate Paylocity's quick, knowledgeable, and friendly support via multiple channels like phone, email, and chat.
Multiple users value the comprehensive knowledge base and the willingness of support reps to walk them through both simple and complex issues.
A number of users report slow response times, frequent rep changes, and unresolved or poorly communicated ticket resolutions.
Multiple users are frustrated by being referred to generic help articles instead of receiving direct, effective assistance for their problems.
Support options
Training options
To see what individual users say about Paylocity's customer support, check out the review snippets below.
“The customer service is top notch. When our company was transitioning from Paycom to Paylocity their customer support team went above and beyond to make sure our team had everything we needed every step of the way during the transition. And since we've been using Paylocity whenever we have a question the customer support team is excellent about answering our questions and assisting our employees get the help they need to do their jobs.”
Julie B.
General Accountant
“The set up of the website is very user friendly for a guy like me who doesnt use this stuff often and also the help and support I receive when trying to get my pay roll done is very important to me and no matter how many times i call they are always available to help me get the job done and answer my questions and I like the way theybget straight tonthe point and get problems solved fast thats awsone to me because it allows me to keep things moving.”
DENNIS S.
Owner operator
“The customer support was underwhelming. When we encountered issues or needed clarification, responses were slow and often didn't fully resolve our concerns.”

Nora D.
Director Of Membership
“As a small business we don't have a dedicated customer support point of contact when we make calls, which is quite frustrating (we have to talk to a general support person every time who is not familiar with our quite complex company).”
Rachel O.
HR and Payroll Manager
Paylocity FAQs
Paylocity has the following typical customers:
Mid-size Business, Large Enterprises, Small Business, Freelancers
These products have better value for money
Q. What is Paylocity used for?
Tired of juggling disconnected systems for HR, Finance, and IT? Wasted time and manual work slow your business down. Paylocity is the one unified platform that brings it all together. We connect your people, processes, and data in a single, modern system. Automate tedious tasks, from onboarding and payroll to spend management and IT. Break down silos so your teams can collaborate better and make smarter decisions. Our platform gives you the clear insights you need to stay agile and drive real results. For HR, it means less paperwork and more time for your people. For Finance, it's better control and visibility over spending. For IT, it's streamlined processes and secure data. Stop the inefficiencies. Start unifying your business with a platform built to move you forward, together. Paylocity helps you spend less time on tasks and more time driving growth.
Q. Does Paylocity support mobile devices?
Paylocity supports the following devices:
iPhone, iPad, Android
Q. What level of support does Paylocity offer?
Paylocity offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum
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