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Close Pricing, Features, Reviews and Alternatives

Close product overview

Price starts from

29

/user

Per month

What is Close?

Close is the sales engagement CRM designed to help SMBs turn more leads into revenue. At Close, were dedicated to the business of the future: smart, agile teams who work remotely. If you're a tech-enabled team who needs to scale without overpaying for enterprise software, you've found the right sales tool. Close lets you email, call, and text your leads, all without add-ons.

Key benefits of using Close

- Email, SMS, and calling all from one platform and out-of-the-box
- Simple and optimized sales workflow that your team can customize
- Advanced features for high volume calling
- Onboard or migrate from another CRM within minutes
- Two-way email sync plus calendar sync
- Automated email sequences
- Multiple drag-and-drop pipelines
- Built-in task management and team collaboration
- Native Zoom integration
- Automatic call recording that attaches to your lead
- The top choice for high volume outbound sales

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
Phone Support
FAQs/Forum

Training options

Videos
Live Online
Documentation
Webinars

Close pricing information

Value for money

4.4

/5

146

Starting from

29

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Close features

Functionality

4.3

/5

146

Total features

115

17 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
Third Party Integrations
API
Activity Dashboard
Alerts/Notifications
Data Import/Export
Email Marketing

Close users reviews

Overall Rating

4.7

/5

146

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.8/10
Rating distribution

5

4

3

2

1

113

28

2

0

3

Pros
I like the cost above all else. We used a more expensive CRM for a while and were thrilled to find out about Close.io and its low price in comparison.
Excellent support, great founders, great desktop app for Mac, and very easy to use plus onboard team members with.
Close.io impressed me with its rich features and customizations. I loved the fact that Close.io works perfectly for one person.
Cons
The only negative thing I have to say is that close.io does not work really well with HTML emails.
It was a mess!!! Now we can do everything within the app itself. No more transferring information from one source to the other.
It's missing some features that other CRMs have, especially for the price.
Overall Rating

Great Beginner CRM Tool

Reviewed 2 years ago

Transcript

Akshay R.: My name is Akshay. I'm a tech CEO in the SAS industry, and I'd give Close.io a five out of...

AvatarImg
AvatarImg

Rod T.

President

Retail, 1-10 employees

Review source

Overall Rating

Close is the best way to track leads through the sales process

Reviewed 5 months ago

Transcript

Rod T.: Hi, my name is Rod. I'm a financial advisor and I would give Close a four out of five review....

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Allrounder CRM tool

Reviewed 12 days ago

It was a very good tool, I used Salesforce earlier and Close was much comprehensive in features.

Pros

Close integrates with other tools such as Zoom and Calendly and picks up leads from there when a meeting is booked. I can trace all the way for the interactions with the contacts. It has email templates which are very handy for quick replying.

Cons

VOIP was a pain, call quality used to drop and lot of times it did not connect.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A great solution once you get it organized

Reviewed 3 months ago
Pros

I love the Smart Views which allow custom filtering and sorting of leads. This helps me quickly review different types of leads based on lead score, when I talked to them last, and when I need to follow up with them again.

Cons

I wish basic text formatting was built into the note taking (especially bullet points). I understand with not going crazy with a WYSIWYG, but some simple formatting options would help for quicker note taking.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Paltry Notifications in Messages

Reviewed 2 months ago

Great experience generally, just hate when I'm really into a task and then I forget about checking close all to open it up to 3 message and 6 emails.

Pros

Lays everything out in a way that is simple, functional, and very user friendly. Most things make sense at first glance without much of a learning curve.

Cons

Notification system is genuinely trash. If I have the software on my laptop, there should be some way their API talks with MacOS notifications API, I think someone just has to build the connection.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Most your organization will ask, "why aren't we using Salesforce?"

Reviewed 4 years ago

Skip it.

Pros

Great if you have the patience and developments resources to help you customize everything. API is good, but for most non-enterprise organizations, who has time to be messing with APIs? Built in VoIP is a nice feature, but do your math and make sure the price is worth it.

Cons

- Searching for data is near impossible. Can't filter for anything logically without getting into "raw queries," so you better be half an engineer if you want to search for anything. - Reporting is a joke. The reporting tools might as well not exist. Be prepared to ask developers to leverage the API and sync into some other tool. - No matter what they may sell you, it's a CRM best used with small sales teams. It's not for account management or companies that expect anyone without an engineering degree to figure out how to analyze the data inside of it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Phone Heavy Sales Team's Dream

Reviewed 4 months ago

It is everything we need except dashboards. If your are an outbound or phone heavy sales ord

Pros

no fluff. there are not 3 different places to log contacts/opps/accounts/leads it is all on one page. It is simple yet surprisingly powerful. Every one of my reps added can't get over how easy and fluid it makes their life.

Cons

Dashboards are non existent. You will need to be comfortable with exporting/using zapier/or a few support partners to push your data into a visual appealing place

Close FAQs and common questions

Q. What type of pricing plans does Close offer?

Close has the following pricing plans:
Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Close?

Close has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Small Business


Q. What languages does Close support?

Close supports the following languages:
English


Q. Does Close offer an API?

Yes, Close has an API available for use.


Q. What other apps does Close integrate with?

Close integrates with the following applications:
Retool, HubSpot Marketing Hub, Make, Driftrock, ActiveCampaign, QuotaPath, Calendly, Clearbit, Zapier, Gmail, MeisterTask, DocuSign, Airtable, Zoom Meetings, Gong.io, Drift, HelloSign, Help Scout, Stripe, LeadsBridge, GetAccept, JustCall, Slack, Drip, hotglue, Dreamdata, Google Calendar, Mailchimp, Asana, PandaDoc, Google Sheets, Intercom, LeadFuze, Shopify, Zendesk


Q. What level of support does Close offer?

Close offers the following support options:
Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum

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