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Close
5
121
4
37
3
3
2
0
1
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The conversation-first CRM for small, scaling sales teams
Table of Contents
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Close - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Close overview
Based on 164 verified user reviews
What is Close?
By industry, Close reviewers are most commonly professionals in computer software (21%). The most frequent use case for Close cited by reviewers is CRM (70% of reviewers).
What do users say about Close pricing?
Reviewers appreciate the free trial and the ROI they see during that period, and some users report that built-in VoIP features justify the higher price. However, some reviewers find the cost high for startups, and per-user pricing expensive.
Starting price
per month
Alternatives
with better value for money
Close’s user interface
Close pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.3
Ease of use
4.6
Customer support
4.6
Reviews sentiment
What do users say about Close?
By industry, Close reviewers are most commonly professionals in computer software (21%). The most frequent use case for Close cited by reviewers is CRM (70% of reviewers).
Select to learn more
Who uses Close?
Based on 164 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Close's key features
Most critical features, based on insights from Close users:
All Close features
Features rating:
Close alternatives
Close
Starting from
9
/user
Per month
Salesforce Sales Cloud
Starting from
25
/user
Per month
Slack
Starting from
8.75
/user
Per month
Zoho CRM
Starting from
14
/user
Per month
Close pricing
Pricing plans
Pricing details:
User opinions about Close price and value
Value for money rating:
Of 22 reviews that provide robust commentary on Close's price and value, mention it in a positive light.
Users think Close offers good value for money, especially appreciating its free trial and the ROI seen during the trial period. Some users report that the included features, such as built-in VoIP, justify the higher price compared to competitors. Reviewers appreciate that it is reasonably priced for the functionality provided and find it a worthwhile investment for their business needs. However, some users say the cost is high, particularly for small startups or teams, and feel that certain features could be offered at lower price points. Some reviewers find the calling functionality and per-user pricing expensive.
, and
Close integrations (77)
Integrations rated by users
We looked at 164 user reviews to identify which products are mentioned as Close integrations and how users feel about them.
Integration rating: 5.0 (4)
Integration rating: 5.0 (4)
Integration rating: 4.5 (2)
“The integration with Slack is important for me because it keeps all our communication and updates in one place. When something changes in a campaign or when important information is shared, it shows up in Slack right away, so I don’t have to switch b”
Aja N.
Transfer Sales Agent
Other top integrations
Close customer support
What do users say about Close customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Close customer support.
Widely noted by reviewers, Close offers fast, responsive, and highly effective customer support that addresses user needs promptly.
A significant portion of users appreciate the proactive, knowledgeable support staff who reach out directly and provide helpful guidance.
Support options
Training options
To see what individual users say about Close's customer support, check out the review snippets below.
“I feel so much better knowing that everything is in one place and that I can simply exchange information with my team; my customer service experience has also been excellent.”
Charles J.
Account Manager
“Close.com is just a pure pleasure to work with and the entire team here is thrilled with it.”
Tony C.
CEO
“Close.com BROKE our agreement and KILLED our company.”
Nadav B.
CEO
Close FAQs
Close is a conversation-first CRM (customer relationship management) solution built for founders and small, scaling sales teams to manage every conversation in one place — so they can move faster and close more deals. With built-in calling, email, SMS, automation, and AI, Close eliminates tool sprawl and manual logging so teams can focus on selling, not admin. Close is used by small to mid-sized sales teams (typically 1 to 100 reps) in SaaS, fintech, real estate, insurance, recruiting, staffing, and professional services — particularly by founders and sales managers running relationship-driven sales at companies that prioritize speed and follow-up discipline. Plans start at $9/user/month with built-in calling, email, and SMS included. Plans scale as your team grows: Solo ($9), Essentials ($35), Growth ($99), and Scale ($139). Custom pricing available for teams of 10+. No contracts required. 14-day free trial — no credit card, no obligation.
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