Nimble Reviews

Alot like Salesforce, it was easy to use and is a future forward software program. It helps you build relationships and streamline your operations with it's cloud-based function so you can work, anywhere!

They don't offer alot of storage - 1G or 2G if a business plan. You can add 10GB at a time for additional cost.

The solution is easy to install, easy to setup, and easy to use. The web interface makes managing the solution a breeze, and Infosight provides a plethora of data with insight into how the SAN is performing / capacity planning / any bottlenecks with virtual machines etc. Nimbles support team has always been amazing -- going above and beyond to resolve customer issues. Performance has never been an issue on this solution, even with it being hybrid.

There are some features that I miss coming from a Netapp solution prior to Nimble, one being breaking clones off from their parents into new volumes. This was a useful feature when wanting to clone data from one environment to another without permanently retaining a delta clone. Another feature I kind of miss is providing CIFS / NFS directly from the storage, removing the need to have separate file servers.

I like the idea of an integrated contacts manager and the social function is helpful. It's also good for group emails. It's better than the sales-focused CRM software I've looked at, but still needs a lot of work IMHO. Keep in mind, I'm a startup founder and not a sales person, which seems to be the primary target.

Lots of unresolved glitches or not-great UX. For example, Nimble shows activity for an email being read if I open it, this should only happen if the recipient did. Also, the Nimble window in Gmail is inconsistent, sometimes it appears, other times it doesn't. Finally, it will mysteriously show hundreds of new activity updates, often for the same few emails, when none have occurred. Another issue...

Read more

Hi there, Thank you for sharing your feedback with our team. :) We are so glad to here that you have enjoyed Nimble's Social Profile matching tool that locates your contacts social profiles based on the information provided. We recently released our multiple pipeline feature that enables Nimble users to create as many pipelines with custom stages in each pipeline. This is included within our Business plan, which also enables users to send up to 100 Group Message sends per day, storage 2 GB of storage, and import up to 25,000 contacts. Users can definitely upgrade storage and contacts. Best, Olivia Nimble Customer Success Ninja

From the first moment I started using Nimble, I was amazed at how easy it was to use. Its intuitive and friendly interface allows anyone, even without advanced technical knowledge, to take full advantage of all its features. Nimble is exceptional at managing contacts. It allows me to centralize all the information related to my clients in one place. I can quickly access contact details, interaction history, pending activities, and relevant notes. This has made it much easier to keep track of my client relationships and has improved my ability to provide personalized service.

Nimble offers a wide range of features, sometimes I find myself needing to customize certain aspects of the software to fully tailor it to specific needs. In this sense, I think there could be more customization options available to users. Also, it took me a while to get familiar with all its features and functionality.

Almost everything! Speed, reliability, ease of upgrading, and support!

Some of the software front end is a bit hard to read. The ability to use it is easy and okay but some of the information is presented to you in a way which isn't the easiest to understand (still way better than other products though)

The additional features you can add to your website/webpages. Ease of use and combination elements to insert into pages.

At the moment, I can't think of anything. It's exclusive in that no other software has the flexibility to integrate different modules, which when put together create quality pages that look quite professional.

It is very intuitive to learn & to use. I started with 2 other CRM’s. The learning curve was prohibitive for both. I’d make a little headway, then realize I barely understood how they worked. One of them was so intricate that I never really “got it,” despite tons of reference videos. The ability to seek other contact info is a very useful feature.

I cannot really come up with a disappointment. Nimble keeps working for me, not me for Nimble.

Hardly know its there, which is great, as its easy to use and upgrade. Customer Service is awesome.

Needs more integration with VMware, and some work needs to be done on alarms.

Perfect Chrome integration Social media connection Multiple email accounts Multiple email senders All integrated Google calendars available Cheap All basic CRM functions

English only Date format not changeable (e.g. dd.mm.yyyy) Week start not changeable (always Sunday) Complicated setup Not always logically structured Partially outdated views that do not fit into the overall picture (e.g. calendar)

It counts with basic CRM functionalities. It integrates some of leads data from different social channels

Nimble's promise to effortlessly build a contact database, being the"only CRM that builds itself for you". Unfortunately it was a far-too-ambitious promise and it failed to deliver. Integration with social channels did not work seamlessly. Lead enrichment was limited and almost always ended up requiring manual efforts from the sales team.

Tagging and export to MailChimp if we can trust it works. That you listened to suggestions in the beginning.

That we cannot trust the tagging and never knows when we can export to MailChimp. Also pretty irritating that I have suggested changes to the usability that is neglected. Do not ask med to spend time on describing the things that irritate me every day and then do not bother to at least give me an explanation on why it is not being solved. Some of it have worked the way I want it and you just change it without notice and I only hear that it is in the pipeline - and have been it for about two years.

Hi Kurt, Thanks for sharing your review of Nimble. I can assure that all feedback and feature requests, we receive have been shared with our Product team to further improve our CRM. Most of the key features we introduce have come from the feedback of our users, therefore, any feedback you give us is definitely taken into consideration. Although we are not always able to deliver on every feature...

Read more

The social connections are better than any other system that I have experienced. The ability to add contacts from web browsing and email is a serious time saver and means that you do capture contact details which you might otherwise not bother with. The ability to connect with multiple email addresses is, I believe, unique. What I would love would be to have a different email signature available for each email account in the system as it only allows one at present (I use my work one and have to delete it for non-work related emails).

The email limit is restricted unless you upgrade which simply means that some of my emailing takes place using other systems rather than upgrading my plan for something that I only use occasionally. The automatic reminders to get in touch with people are a good concept but in practice become overwhelming. The system seems to propose social accounts as possible matches even after you have rejected them (I guess it has to do that to trap new accounts in future but it is still annoying).

Hi Thomas, ¿Thanks for reaching out and for providing us with your feedback! We are so happy to hear that you are enjoying the ability to save time when using our Contact add-in. Each Business plan comes with 100 Group Message sends! You can always upgrade these to 200 or 300. We would be happy to provide you with more information about these upgrades. Please feel free to reach out to us at care@nimble.com. Best regards, Olivia

users to view and interact with their contacts' social media profiles directly within the app.User-friendly interface: Nimble has a user-friendly interface that makes it easy for users to manage their contacts, leads, and sales pipeline.Lead capture: The platform provides lead capture capabilities, allowing users to easily capture and store information about potential customers.Reporting and analytics: Nimble provides detailed reporting and analytics capabilities, allowing users to track their sales pipeline and monitor their success.Customization: The platform allows users to customize their contact database and sales pipeline, making it easier to align with their specific business processes.

Limited customization options: Some users have reported that the customization options in Nimble are limited compared to other CRM platforms.Technical issues: Some users have reported technical issues with the platform, such as slow performance and system crashes.Cost: Nimble can be expensive for some businesses, especially when compared to other CRM platforms.

The Chrome Plugin The auto-aggregation of social media accounts

The Chrome Plugin The brain-deadness of the auto-aggregation of social media accounts Lack of integration with Slack

Nimble is an incredibly powerful and versatile CRM tool that makes managing customer relationships a breeze. It's easy to use, intuitive, and has a wide range of features that make it possible to customize the experience for each user. The user interface is clean and simple, allowing for easy navigation and quick data entry. The reporting and analytics features are top-notch and make it easy to keep track of customer interactions.

The only downside of Nimble is that it can be a bit pricey for smaller businesses. It also requires some technical knowledge to get the most out of the features and to customize the experience for each user. Additionally, the customer support is sometimes lacking and can be difficult to get help when needed.

I didn't like this software very much. I think it is not suitable for every sector.

I think it is not suitable for every sector. very useful for some industries. needs to develop more.

Ability to track email interactions. The ability to see all emails from myself and other team members to the customer.

Reporting and task assignments. I am not able to effectively assign tasks and monitor the process.

The Social Integration! It is clearly well designed for managing and benefiting from the social tools at your fingertips! The web interface makes it available pretty much everywhere. The richness of the information helps you walk in your customer's shoes!

In the beginning I didn't mind the monthly fee and felt as if they were growing the tool to fit the fee, however as it turned out they added some of the features we needed - but then tacked on additional fees to use them. Now it still lacks some of the real basic tools like being able to sort on various fields that you would just assume any CMS would have - but are still not present while they want to charge extra, a month for tools like an option to send out a batch emailing.

Hi David, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying how you can use the Nimble Contact Add-in to build profiles of your contacts learn more about your contacts before you even begin building a relationship with them. Our Business plan includes 100 Group Message sends, 25,000 contact storage, 2GB of storage per user, and all other features for $25 per user per month, and $19 per user/per month when on an annual plan. However, you can definitely add additional Group Message sends. Reach out to our Success team at care@nimble.com to learn more. Best, Olivia Nimble Customer Success Ninja

I'm generally impressed with Nimble's dashboard display. perfect integration with Chrome Facebook connection many email addresses Available is all connected to Google calendars. Cheap all fundamental CRM features. We enjoy how easy it is, and the browser plug-in is quite intriguing. Although it is interesting, we don't use many of the features. It conveniently interacts with other well-known services like Mailchimp or Google Analytics so you don't have to bother about manually integrating several platforms.

I believe that this programme can be improved so that it better serves the businesses who utilise it. additional user-specific features that are more individualised. When transferring data from one environment to another without keeping a delta clone around indefinitely, this capability proved helpful. The layout of the UI makes several functionalities difficult to reach. Therefore, if you're a first-time user, you might need to spend some time getting familiar with the application.

Nimble is all about social selling which, to me, means gently guiding people to become interested in what you do by first showing interest in them, learning about them, engaging them, then helping them (with what you do, make, or sell). From the ground up, Nimble was built to be personable. It lets me communicate individually and personally with a much greater number of people than I could do with the support of software. My clients tell me that they like how friendly things are now that I'm on Nimble.

Nimble only lets you send out 300 emails at a time in a group. It's not MailChimp or Hubspot. However, now that I think about it, that's a good thing. Nimble is about personalized communications and you don't get to do that in large batches ;-)

Hi Mike, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying how Nimble's social insights help you to build relationships with your prospects and contacts and begin a relationship using common interests. Nimble enables users to upgrade their Group Messaging to a max of 300. This is to ensure that sending bulk emails available through your email provider that you connect to Nimble. -Olivia | Nimble Customer Success Ninja

Nimble is a professional CRM software, great at integration with social media. On the dashboard, it has great features such as Deals, Events, Tasks, pipeline, Email Tracking, and stage funnel. The new contact features help me to have one-page information about my activities with my contacts including our chat history and social media channels. I can easily track my contacts and know when they open...

Read more

I'd like to see a more relaxed and adjusted GUI to streamline different features, one of which is the ability to easily see priority contacts without having to open the entire database. Having the most up-to-date or important knowledge would be ideal; it would be a more intuitive method for our work, and we would save a significant amount of time.

The simplicity of it! By far, the best aspect of this tool is the contacts builder; the ability to build a contact record with ease on any social media site. The integration with systems which we use is nice. What is refreshing is that Nimble's focus is on the core of what most small business owners require; relevant information about the people they do business with, the interactions they have/don't have, and relationships strength. The email marketing template is a nice value add which was introduced in the last year. Social intelligence.

Account Management relationship abilities. Example: Relating accounts to contacts is good but if an address needs to "flow" down to other contacts/or not this is problematic. Relating Accounts to Accounts is not possible. Forecasting and opportunity management is not it's strength. The key is knowing the best fit for your needs.

I can tell that a lot of thought and user experience went into its design and layout. I like the simplicity of seeing and editing multiple functions on a single page. Literally, I can do 80% of my daily work on three Page Views. But Nimble offers eight Page Views in its Menu. Let me talk about the ones I use the most: PAGE ONE: TODAY is the HOME PAGE. It offers the Menu Bar at the top beside the Search...

Read more

I haven't really found something I don't like. As with anything new to me, I have to get used to the way certain features work.

The ability to gather not only social but contact information for people I am interested in. I have been able to grow my database with useful information quickly. What would take hours of searches across browsers & social apps can be accomplished very quickly. I also very much enjoy the flexibility Nimble has to fit my business and mode of work. I am not a marketing expert, so I appreciate Nimble being able to let me work into that role.

As good as Nimble is, there are a few, small things that I would like it to do better. The Nimble Contacts Widget could be better at gathering info from a web page. There are other small improvements I have already sent to Brian Bagley via his email address such as: * It would be wonderful if Nimble could normalize names, emails, phone numbers, etc. * I would really like the option of choosing bi-weekly as an option in the Stay In Touch drop-down * It would be helpful to be able to add more than one company per person * In the Nimble Contact app, all phone, address, URL, etc should default to Work As you see, these and others I noted are minor issues that could really make the daily interaction with Nimble a little more polished.

Hi Tim, Thanks so much for your wonderful feedback. It is very much appreciated and several of the suggestions you made have been shared with our Product team for future improvements. :) We are thrilled that you are utilizing Nimble to grow your database and find Nimble to be flexible and a perfect fit for your business! Cheers, Samantha

Easy integration with Google workspace and Microsoft 365 Easily import data from excel, gmail, outlook and some social media sites like twitter, LinkedIN Easily add new contacts from across the web Provides me all the data I need about my contacts like finding a social media profile match and other details that can help me prospect better to new clients. It keeps all the communication that I have with my contact so I can easily find pout what stage of negotiations I am in with a new client. I like that the today dashboard is widget-based, as I can easily customise it to suit to my working needs.

I could easily link my Facebook account to Nimble and message my contacts directly from Nimble but this feature isn't available anymore. It exports my data and sends it to my email. I believe it should give me the option to have it downloaded straight to my system not just only sending to my mail. There is a limit to the numbers of contact I can store on nimble