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Paylocity

Paylocity is a web based payroll and HR solution for medium-

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Paylocity Pricing, Features, Reviews and Alternatives

Paylocity product overview

What is Paylocity?

Key benefits of using Paylocity

Paylocity is capable of integrating with most of the retirement plans, general ledger and time and attendance applications.
Users can take help for filing taxes directly from experts via Paylocity Web Pay.
It allows users to generate insights charts, view real-time analytics and can schedule reports to be automatically generated.
Users can access their Paylocity personal data via a self-service portal.
Through its custom announcements, enrollment rules, and eligibility groups, users can ensure the complete enrollment of employees.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
Knowledge Base
FAQs/Forum

Training options

Videos
Webinars
In Person
Documentation
Live Online

Paylocity features

Functionality

4.2

/5

623

Total features

94

10 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
Self Service Portal
Activity Dashboard
API
Third Party Integrations
Alerts/Notifications
Employee Database

Functionality contenders

Paylocity users reviews

Overall Rating

4.3

/5

623

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.07/10
Rating distribution

5

4

3

2

1

317

217

60

17

12

Pros
It was nice that there were PPP reports created to help with the application as well as the forgiveness. They were very helpful while going through those processes.

BM

Bob M.

I like that there are a variety of solutions to help with all of our HR processes. The system is user friendly and common sensical.

AS

Amy S.

Our of the 4 payroll companies that we have used over the last 10 yrs, Paylocity is my favorite. The program is the easiest to use and the employees like it the best.

CB

Carol B.

Cons
If it weren't a hassle to switch systems, I would switch in a heartbeat. This is a terrible platform and I am unimpressed with the company as a whole.

SM

Sarah M.

It is hard to give negative feedback about a product that does more than one can fully comprehend. The report writer can be tricky if you are not familiar with how to use it.

KM

Kimberly M.

The interface is terrible and they are making changes all the time. I have a rotating door of "account managers" and never get ahold of the same person twice.

BM

Breanne M.

Overall rating contenders

Overall Rating

Very Modern Payroll App

Reviewed 4 months ago

Transcript

Michael G.: Hi, my name is Mike. I'm a senior content manager. I would give Paylocity three out of five...

AL
AvatarImg

Akia L.

Program Supervisor

Civic & Social Organization, 1,001-5,000 employees

Review source

Overall Rating

Easy to use for employee database

Reviewed a year ago

Transcript

Akia: Hi, I'm Akia. I'm a quality assurance manager, and I give Paylocity a rating of four out of five....

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Slow but thorough

Reviewed a year ago

Personablity and productivity were high on their good side and the overall flow and application of the app or desktop site were both high positives, and even though you had to wait 48 hours usually for a response, when you needed help you at least know they're reliable and responsible...even if they're not hasty.

Pros

This company had excellent rollout of the product into the work environment with the most amazing customer support I've ever received. Training and utilization were easy to understand and execute, with very little hiccups at all. Their app is colorful and keeps you very updated on your progress and profile management issues!

Cons

There wasn't an easy way to find answers to questions "fast", you would always get a personable and functional response to your questions from a real human who knew your name, but sometimes an immediate assist is more important than an overly communicative/thorough one.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Decent System but still lack luster

Reviewed a month ago

Its been ok. I've been able to use it to the best I can and show the employees how to use it. The software for the most part is easy and most people like it better then our old product.

Pros

My favorite thing about the software is Community, Onboarding and Recuriting. Community is a super fun tool that allows our employees to connect with each other with has been difficult throughout the pandemic. Onboarding is easy and fun and recuriting is a piece of cake! I love being able to everything in one system. We love the mobile app too!

Cons

PTO is very confusing to track and to allow employees to understand. In order to add on anything it takes forever and the Self Service Portal looks a little out of date.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Easy to use UI on top of siloed applications and databases

Reviewed 2 months ago

During the sales cycle it was committed to have a lead account manager. Once the contract was signed and from the first kick off call, we soon realized there are silos of people and not one account manager. For each application area that was implemented we had another contact that had to be keep up with. We implemented: HR & Payroll, Time & Labor, Benefits, Performance, Recruitment, etc. In total...

Pros

End users find mobile app and scheduling easy to use.

Cons

There is no concept of a test system (even for additional licensing), there is only the option of a production tenant. This impeds the ability to test a process before it is deployed to application users. There is no system architect that is available from Paylocity that can explain the overall architcture and the integration points. This was requested several times and there is no central data model that is utilized accross the applications. Therefore employees created in HR & Payroll are duplicated in Time & Labor. There is a ton of manual data entry and verification if you are planning to implemented HR & Payroll and Time & Labor. Support processes are not meeting expectations Paylocity set for SLA's

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Robust System- meets most HR needs

Reviewed 4 months ago

When service is good it is great however the same can be said when the service is poor.

Pros

Robust system that continues to be developed to meet the needs of growing company and HR needs. [SENSITIVE CONTENT] is a great customer service rep

Cons

Often after a new facet is launched there are errors. The test team needs to fully test the functionality before launching. Turn over appears to be high with reps and our current rep appears to be stretched.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Time management tool

Reviewed a month ago

Great for payroll

Pros

I like the onboarding feature, and the ability to view HR files

Cons

I would like to be able to schedule employees in this system so that I don't have to use two separate apps and confuse the staff. I also wish the personal trainers who work other duties had a way to accurately and efficiently put units and time punches on the same day.

Paylocity FAQs and common questions

Q. Who are the typical users of Paylocity?

Paylocity has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Paylocity support?

Paylocity supports the following languages:
English


Q. Does Paylocity support mobile devices?

Paylocity supports the following devices:
Android, iPad, iPhone


Q. Does Paylocity offer an API?

Yes, Paylocity has an API available for use.


Q. What other apps does Paylocity integrate with?

Paylocity integrates with the following applications:
FCRM Insurance, ClearCompany, ApplicantPRO


Q. What level of support does Paylocity offer?

Paylocity offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum

Related categories