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Drip
5
109
4
62
3
7
2
5
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Drip is for SMB ecommerce brands on the grow.
Table of Contents
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Drip - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2026
Drip overview
Based on 188 verified user reviews
What is Drip?
By industry, Drip reviewers are most commonly professionals in marketing and advertising (19%). The most frequent use case for Drip cited by reviewers is email marketing (83% of reviewers).
What do users say about Drip pricing?
Some reviewers feel Drip offers good value for money at entry-level pricing and appreciate its affordable start. However, some users report steep price increases as subscriber counts grow and indicate concerns about long-term cost compared to competitors.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Email Marketing
Drag and Drop
Features
Pricing
User Interface
Drip’s user interface
Drip reviews
Overall rating
4.4
/5
188
Positive reviews
74
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.74/10
5
4
3
2
1
109
62
7
5
5
Sasha T.
Junior Digital Marketing Manager
Lisa G.
Coach and Consultant
Alex A.
Peer support specialist
Alex A.
Peer support specialist
Sasha T.
Junior Digital Marketing Manager
Sasha T.
Junior Digital Marketing Manager
Who uses Drip?
Based on 188 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Drip's key features
Most critical features, based on insights from Drip users:
All Drip features
Features rating:
Drip alternatives
Drip
Starting from
39
Per month
EmailOctopus
Starting from
9
Per month
EngageBay CRM
Starting from
14.99
/user
Per month
HubSpot Marketing Hub
Starting from
15
/user
Per month
Drip pricing
Starting from
39
Per month
Flat Rate
User opinions about Drip price and value
Value for money rating:
Of 22 reviews that provide robust commentary on Drip's price and value, mention it in a positive light.
Some reviewers feel Drip offers good value for money, especially when compared to previous email service providers, and appreciate its ease of use, reliable features, and affordable entry-level pricing. Users think the tool’s features and user experience justify the cost for smaller lists. Some reviewers find the initial pricing reasonable and like that starting out is inexpensive. However, some users report that Drip becomes expensive as subscriber counts grow, with steep price jumps and sudden increases. Reviewers indicate concerns about price hikes, especially for long-term customers, and feel the tool is costly compared to competitors.
, and
Drip integrations (78)
Integrations rated by users
We looked at 188 user reviews to identify which products are mentioned as Drip integrations and how users feel about them.
Integration rating: 4.5 (3)
“The Zapier integration is important because it helps us connect Thinkific with Monday CRM we use and automate tasks between them. It reduces manual work, keeps our data more organized, and makes it easier to build workflows around enrollments an”
Daphnie C.
Operations Manager
Integration rating: 4.5 (3)
“It’s my POS and customer management system”
Erica T.
Owner
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
“They work beautifully together. ”
Mike C.
Director
Other top integrations
Drip customer support
What do users say about Drip customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Drip customer support.
The majority of users praise Drip's customer support for being responsive, helpful, and knowledgeable, especially during onboarding.
A significant portion of users highlight the friendly, professional attitude of the support team and their willingness to solve complex issues.
Frequently reported by users, live chat and email support are easy to access, with helpful documentation and tutorials available.
A limited number of users report slow response times, unresolved issues, and frustration with lack of phone support or inconsistent help.
Support options
Training options
To see what individual users say about Drip's customer support, check out the review snippets below.
“The support team provides training how to use this tool.”
Nitya K.
Email Marketing Manager
“I can segment things, see which headlines work best, and give my customers a better product.”
Steven H.
Content Creator
“Wasn’t really a fan of the marketing and sales portion of drip, and the user interface was kind of confusing”
Alex A.
Peer support specialist
Drip FAQs
Drip has the following typical customers:
Small Business, Mid-size Business, Freelancers
These products have better value for money
Q. What is Drip used for?
Drip is the world’s first customer-first marketing automation platform that emboldens community-driven brands to take ownership of each stage of their customer’s journey. With its category-led “delight-first” approach, Drip invites brand-focused marketers to turn the traditional marketing funnel on its head and start with the end in mind. In today’s climate, it’s no longer enough for brands to “convert” their customers. Instead, brands have to delight their customers on the first touch to better facilitate conversions down the line. Drip equips forward-thinking brands with the tools and strategies they need to meet each person where they are in their journey and move them closer toward brand advocacy. Examples include: Forms, popups, bars, and slide-ins to offer a new visitor a 10 percent discount in exchange for their email address A time-sensitive welcome email to deliver that discount A post-first purchase workflow to introduce similar or related products A post-repeat purchase workflow to celebrate milestones in the customer’s journey A surprise freebie to reward brand evangelism From its simple and intuitive drag-and-drop builder to its customizable, prebuilt email templates; hyper-specific rule engine to robust email workflows, Drip is the number one platform for brands that see their audience not as subscribers on a list but as people who want to feel seen and recognized. Try for 14 days and see why community-driven brands are switching to Drip. (No credit card required.)
Q. What level of support does Drip offer?
Drip offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support
