Smartsheet - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate Smartsheet's project planning and scheduling capabilities. They highlight the use of predefined templates, Gantt charts, and timeline views for efficient project management. Users report that the ability to track project timelines, set deadlines, and assign tasks is valuable. They find the drag-and-drop interface intuitive and the automated reminders helpful. However, some users mention that Smartsheet is less effective for complex projects compared to other tools like Microsoft Project or Primavera. Of the 114 Smartsheet users who gave detailed accounts of their use of Project Planning/Scheduling, 96% rated this feature as important or highly important.

Users report that Smartsheet's task editing capabilities are user-friendly and efficient. They appreciate the ability to quickly update tasks, change due dates, and reassign responsibilities. Reviewers highlight the capability's flexibility, allowing for easy attachment of files and addition of comments. They find the filtering options useful for organizing tasks by various criteria. However, some users note issues with saving over others' work and suggest improvements for better collaboration. Of the 53 Smartsheet users who gave detailed accounts of their use of Task Editing, 96% rated this feature as important or highly important.

Reviewers indicate that Smartsheet's task management capabilities are comprehensive and customizable. They appreciate the ability to create, assign, and track tasks, set due dates, and receive automated reminders. Users find the integration with other tools like Google Apps, Salesforce, and Jira beneficial. They mention that Smartsheet helps keep teams organized and on track. However, some users feel that the interface can be clunky and less intuitive for complex workflows. Of the 172 Smartsheet users who gave detailed accounts of their use of Task Management, 95% rated this feature as important or highly important.

See related user reviews

Highly relevant

“The ability to list your task with due dates and be able to check them off as you have completed the task”

Victoria H.

HR Director

Highly relevant

“Allows proper and clean organization of tasks, can be customized to specific needs of the project and allows monitoring of tasks to allow timely view of tasks that are behind schedule.”

RG

Roman G.

Information Technology Audit

“This tool allowed us to organize tasks by categories and systematize them, automate many of them, and monitor execution by workers.”

MB

Mark B.

IT Manager

Highly relevant

“You have to decipher pages and pages to understand what level you need to complete the task you are trying to accomplish. And if you need real assistance, there is none.”

KT

Kenneth T.

Creative Director

Users report that Smartsheet effectively manages multiple projects simultaneously. They appreciate the ability to create separate sheets or workspaces for different projects, providing a centralized location for tracking. Reviewers highlight the cross-project reporting and resource management tools as valuable. They find the platform's organization capabilities, such as folders and dashboards, helpful for avoiding confusion. However, some users mention difficulties with linking or rolling up projects. Of the 66 Smartsheet users who gave detailed accounts of their use of Multiple Projects, 91% rated this feature as important or highly important.

Reviewers feel that Smartsheet's task progress tracking is efficient and provides real-time updates. They appreciate the visual representation of progress through Gantt charts and custom dashboards. Users report that the ability to add comments, attachments, and set automatic reminders helps keep tasks on track. They find the capability useful for monitoring deadlines and ensuring timely completion. However, some users note that the platform could be more visually appealing. Of the 98 Smartsheet users who gave detailed accounts of their use of Task Progress Tracking, 91% rated this feature as important or highly important.

Users highlight Smartsheet's reporting and project tracking capabilities as comprehensive and flexible. They appreciate the ability to generate custom reports, track project performance, and analyze data. Reviewers find the integration with tools like Microsoft Project and Google Sheets beneficial. They mention that automated reporting and notifications keep stakeholders informed. However, some users experience difficulties with generating reports and suggest improvements for better visual representation. Of the 53 Smartsheet users who gave detailed accounts of their use of Reporting/Project Tracking, 91% rated this feature as important or highly important.