Highspot Reviews - Pros & Cons, Ratings & more

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Highspot is the sales enablement platform that reps love. We empower companies to elevate customer conversations that drive strategic growth.

Highspot

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Web-based

iPad

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Director of Product Marketing

The ease of use, the amazing search capability, and the ability to finally have a perfect way to give our Sales team and CSMs a single source of truth for all collateral.

SVP, Marketing

The variety of assets you can house within Highspot and the permissions to you have control who gains access to what when. The ability to track downloads and pitches.

Sales Engineering Manager

It's great to have Highspot within our organization. As a new employee, I'm on it all the time and it's been great for finding content that I know that I can rely on.

Sr. Customer Success Manager

The hub we have for our department is customizable and great for highlighting important docs and resources.

Customer Success Manager/Solutions Consultant

My company has a lot of materials, pdfs, decks, media, etc. so having it all in one place is great and I love that their search results are very intuitive and will populate related materials.

Overall I've been very impressed with Highspot and wished I had it at previous companies that I've worked at. It is so much better than trying to use a clunky wiki or a drive to store everything.

Marketing Operations Manager

Easy to upload, categorize, tag, and organize files. I like the integration with Salesforce and the ability to "pitch" documents to clients directly through the Highspot tool.

Content & Communications Manager

There was a gap in the amount of good content we have and who was actually sending it out, and Highspot has fixed that problem. Our sales team loves it and they have adopted it quickly.

Sales Manager

Also, it's Machine Learning capabilities regarding understanding it's users pattern and behavior is simply amazing.

Director of Revenue Operations

The inability to create a sub-folder, or "sub-Spot" is a little frustrating. Sometimes it would benefit us to organize things in a way where groups were part of other groups, which is not possible.

Sales Operations Manager

It integrates with SFDC which is great because sales can all live in one place.

Customer Onboarding

This is one of the most confusing and horribly designed software I've ever used in my life.

Business Operations Analyst 

It usually hangs and lags when loading new analytics each time you see the analytics.

Customer success manager

I find the analytics hard to understand stand when trying to drill down.

Dropbox Business

Google Drive

Good but analytics could be better. And this is the one thing you need

Good but needs more work or reporting

Positive.  They are willing to work with team for needs and look for resources to help.  Very focused on updates which sometimes hinder use of tool.

Highspot use as a content repository.

Great resource and software for sharing, pitching, and tracking

Perfect software for knowledge management

This has helped me find relevant information to get ramped up on certain areas of my job as well as help me find important decks for client calls/etc.

Great tool to store all enablement content for the company

All employees involved in sales activities have access to the Highspot account (Sales, Marketing, CX, Legal). We use the platform in different ways. Most commonly it is used to host marketing documents, PowerPoint presentations and important content for sales staff to use in their presentations and customer research. The platform was also used to run our induction and training programs, as well as sales games for reps. On Highspot, customers also have a dedicated space where they can archive important documents, such as presentations, proposals and contracts, that they need to keep. Finally, we have recently added and acquired Highspot LMS, which allows us to offer new training and classes to our reps.

Highspot reorganizes all our sales

a comprehensive center for sales teams to learn and implement best practices.

Highspot I think is an excellent platform to implement for small and medium businesses that need help with logistics, it is a platform that offers enough tools and integrations to maintain an entire ecosystem around it. I have had a good experience, highly recommended.

Great for virtual inventory

I loved it! And would 100% suggest it again at all of my new orgs, including the company I just started at.

Highspot Is Great! But....

Highspot was procured by our Product Marketing team and I helped deploy it. All of our other admins have departed the company so it's just me now. I actually don't mind my new Highspot duties, it's easy to share Spots, add new content, and send invites to new hires.

Highspot: content management made easy

It has been horribly challenging to use and we have never received training. I would never recommend this software to anyone. 

Not intuitive, Bad UX/UI

Overall, a positive and people seem to be keeping up nicely.

Amazing for Company Content Centralization

I'm using Highspot to quickly access sales materials and resources to both send to customers and make sure I'm following correct internal processes that exist within my company. For the most part it's working well and I like it more than when I had to dig up those things in Confluence, but it still isn't as streamlined as I'd like.

A lot easier to navigate than Confluence, but still pretty average

Great product. Makes it easy for clients and gives a lot of benefits to sellers by being able to view statistics on the files. Ease of use could be better, but I love it. 

My company has a lot of materials, pdfs, decks, media, etc. so having it all in one place is great and I love that their search results are very intuitive and will populate related materials. 

Great Tool For Accessing Materials

Highspot is very powerful but we need our marketing team and sales enablement to build out more items in it.  

Good Product that allows company to collaborate with sales

This has over all been a great experience as a user and support is great.

A must for Sales Enablement

I use Highspot all the time, atleast 3-4 times in a day and I totally love it. It has made my work life so much easier by it's amazing features such as,  allowing users to share content over internet with clients/prospects,  Browsing and searching for content based on certain parameters like, product line, customer segment and region. Also, it's Machine Learning capabilities regarding understanding it's users pattern and behavior is simply amazing.

Most Advanced Sales Enablement Tool

I like to create "spots" for EACH individual client. It provides a more custom experience, without actually taking much of my time to customize.

One-stop Spot

Great way to bring sales, marketing and compliance together 

We utilize the tool in a multitude of ways! We use it as a training tool specifically for onboarding, searching for demos or upcoming events and send any external content out to potential clients. 

Great way to save and send content

Highspot has made it so much easier to link our proposal software to gmail to the client.  It is an easy way to track info and I also love that it gives the analytics of opening, length of interaction, notifications of email/info interaction by the client.  I doubt there is another product that can do what Highspot does-when it comes to efficiency, ease and functionality, this product is above average. 

Highspots makes my  job so much easier

Love it! Honestly, cannot live without Highspot. 

Great way to manage all internal resources! 

It's awesome.  I use it from a professional selling standpoint and it definitely helps me get valuable content that I need to sell.

Cool Content App

I like the fact that my company has  a Highspot team that we can contact at anytime if I run into a problem.

Highspot User

Sr. Business Analyst

Pocket phone directory, thats very convient!

Tanusha:                                               Hi, I'm Tanusha. I work as a business operations analyst for a startup of 500 employees. I would rate Highspot to be a four.
                                                       We weren't using anything before Highspot, per se. But after that, we really improved our lead pipeline and lead quality. We were able to reach the right department for our customers, and it really trickled down into our revenue at the end.
                                                       Highspot has a lot of information about our customers that other websites didn't provide. And it had a better customer experiences with set up, and even when we were talking about the code and how it's going to work with our company.
                                                       So it was definitely a change because we were introducing another platform in between our sales cycle. Initially, we thought it would be a difficult transition, but Highspot has adjusted itself into the sales cycle so easily that we didn't have much of a resistance from our sales team in terms of not using the product, because that's technically giving them what they want, the right information, the right person, and how they can better adjust their presentation for the clients to make sure that we are addressing the right people and the right companies.
                                                       Highspot is really good for small to medium sized startups that are trying to scale. Of course, I don't have experience in the enterprise side of it, but working from firsthand in startups, I feel like this is just going to catalyze your sales cycle, and it's just going to make sure that the company itself has a better pipeline of leads and more accurate information about the companies and their contacts and the employee list that they have.
                                                       So I would definitely suggest Highspot for every sales team because it's an added bonus. You can cut down all the Googling and searching and going back to your references. You just have the contact. And yeah, I think it'll make your sales cycle easier as well.

Highspot Reviews

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