LogicGate Features

LogicGate

Automated Risk and Compliance Processes

4.72/5 (18 reviews)

LogicGate Feature Summary

  • Auditing
  • Business process control
  • Compliance management
  • Corrective actions
  • Dashboard
  • Incident management
  • Internal controls
  • Keyword search
  • Full text extraction
  • Document tracking and management
  • Discussion threads
  • Case analytics
  • Compliance management
  • Bottleneck and task performance tracking
  • Monitor performance
  • Create forms
  • Tailor-made tasks
  • Reports and analytics
  • Define user types and access
  • Define workflows
  • Operational risk
  • Risk analytics
  • FDA compliance
  • HIPAA compliance
  • Risk alerts
  • Testing controls
  • Collaboration
  • Data mapping
  • Topic clustering
  • Risk assessment
  • On-the-fly query designer
  • Drag and drop
  • FCPA compliance
  • Case management
  • Email notifications
  • Route assignments
  • Template library
  • Advanced analytics
  • Audio to text

Competitor Feature Comparison

API
Access Control
Activity Dashboard
Activity Management
Activity Tracking
Assessment Management
Auditing
Automatic Notifications
Case Management
Collaboration Tools
Compliance Management
Configurable Workflow
Corrective Actions
Custom Forms
Customizable Templates
Data Filtering
Data Import/Export
Data Mapping
Document Management
Document Storage
Document Templates
Drag & Drop Interface
Forum / Discussion Board
HIPAA Compliance
Help Desk Management
Incident Management
Monitoring
Multiple User Accounts
Process Control
Progress Reports
Reminders
Risk Alerts
Risk Assessment
Rules-Based Workflow
Summary Reports
Tagging
Task Planning
Task Scheduling
Third Party Integration
Visual Analytics
Workflow Management
Visit WebsiteCompare App
API
Access Control
Activity Dashboard
Activity Management
Activity Tracking
Assessment Management
Auditing
Automatic Notifications
Case Management
Collaboration Tools
Compliance Management
Configurable Workflow
Corrective Actions
Custom Forms
Customizable Templates
Data Filtering
Data Import/Export
Data Mapping
Document Management
Document Storage
Document Templates
Drag & Drop Interface
Forum / Discussion Board
HIPAA Compliance
Help Desk Management
Incident Management
Monitoring
Multiple User Accounts
Process Control
Progress Reports
Reminders
Risk Alerts
Risk Assessment
Rules-Based Workflow
Summary Reports
Tagging
Task Planning
Task Scheduling
Third Party Integration
Visual Analytics
Workflow Management
Learn moreCompare App
API
Access Control
Activity Dashboard
Activity Management
Activity Tracking
Assessment Management
Auditing
Automatic Notifications
Case Management
Collaboration Tools
Compliance Management
Configurable Workflow
Corrective Actions
Custom Forms
Customizable Templates
Data Filtering
Data Import/Export
Data Mapping
Document Management
Document Storage
Document Templates
Drag & Drop Interface
Forum / Discussion Board
HIPAA Compliance
Help Desk Management
Incident Management
Monitoring
Multiple User Accounts
Process Control
Progress Reports
Reminders
Risk Alerts
Risk Assessment
Rules-Based Workflow
Summary Reports
Tagging
Task Planning
Task Scheduling
Third Party Integration
Visual Analytics
Workflow Management
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LogicGate Feature Reviews

18 reviewers had the following to say about LogicGate's features:

michael robinson

user of extensive structure and data content

2020-04-01

Customer support services have been phenomenal during training and implementation. the tool performs well and contains the modifications and flexibility that our company administrators can address on their own.

Pros

The tool reports can show visual and table outputs for data analysis of content in many ways and can be exported out as well.

Cons

The company and software continues to grow and expand with periodic release updates and additional functionality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from LogicGate


Hi Michael,

Thank you so much for the great review! We're so glad that LogicGate can empower your team to create the data structure that works for you. Your feedback is much appreciated!

Read more
Anonymous
(Hospital & Health Care company, 1001-5000 employees)

Logic Gate as a Compliance Tracking Tool

2019-03-07

LogicGate is the perfect place to track the components of an effective compliance plan.

Pros

We are taking full advantage of the ability to customize the work queue layouts and table reports to manage execution and communication of multiple aspects of our compliance operations.

Cons

The tool is not meant to be a project management tool, but in the case of internal audits, for example, there is not a clean method to list, assign and track corrective actions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Matt W

Grows With You

2020-04-07

I am solving a variety of business problems with LogicGate (controls management, policy management, Third Party Risk, Business Continuity, GDPR, and others).

Pros

I can also create my own reporting tools easily, and can show my leadership exactly what I want to show them.

Cons

Compared to competitors, this tool my take some time to learn if you want to customize it; however, you ARE able to build the tool how you want to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nina Kok

Great customizable platform

2020-03-31

We have used the platform primarily to implement incident management within our business which has been a great success and are looking forward to rolling out further applications such as third party risk management, risk and control self assessments, and many more.

Pros

- Completely customizable to your business processes as you develop each application to fit your business - Easy to use and visually attractive which was key for us as we are a FinTech business and the majority of our workforce are between 20-35 - Able to roll out and implement in an agile way with the ability to modify as users provide feedback - Simple to build with drag and drop functionality (no need for deep technical coding knowledge, etc)

Cons

- The reporting functionality of the platform is still limited but continuous enhancements are being rolled out by LogicGate - You need to be prepared to dedicated resources to build out other applications of the platform once LogicGate has supported with building your first "use case"

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeroen Vermeulen

Flexible, intuitive GRC platform

2019-06-21

We started using LogicGate to decentralize risk management and incident management.

Pros

It has a very intuitive drag and drop interface, no coding needed.

Cons

LogicGate is fairly new, so some functionality is still missing or in rare cases not working properly and documentation can be improved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jonathan Schwam

Risk Management Tech

2020-06-11

Just a fantastic experience all around and I feel that the way they continue to develop their platform it will continue to meet our needs indefinitely as things evolve.

Pros

-It is like hiring 3-4 compliance analysts as well as 10 SME's across multiple compliance verticles.

Cons

-none noted -This is not a con but stands for any feature risk and robust platform - it is very important to go through the training - this cannot be underscored enough.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark Eppley

Logicgate is highly flexible and easy to learn

2019-05-01

Having a dashboard where each user sees the tasks they need to finish has increased productivity.

Pros

You just drag and drop your steps and define a default and alternate paths such as needing to escalate an issue due to a field entry or calculation.

Cons

Sometimes it has not able to do exactly what is desired but each time they have listened to our problem and feedback.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Financial Services company, 11-50 employees)

Great Workflow Tool

2019-03-07

LogicGate has been a great asset to implement automated workflows, without having to have a designated IT spend many months building something out.

Pros

The ability to easily make changes in real-time is extremely helpful when building out new processes and procedures.

Cons

There is a steep learning curve to understand how to initially begin building, and the online help center articles do not often go into enough detail to understand how to utilize different functions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Tish Cox

Great Tool! Eliminate reliance on spreadsheets and emails to track audit and compliance activities

2020-03-28

The LogicGate procurement, implementation and now support process has been amazing. The support team is unbelievable.

Pros

We use the tool for 3 key departments right now: Audit, Compliance & Ethics and Business Continuity.

Cons

No cons from my point of view. It is a fairly new software, so the LogicGate team is actively taking customer feedback and updating their product. Many features we requested have now been added for all users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from LogicGate


Hi Tish,

Thank you so much for the wonderful review! We're so glad that you and your team have found LogicGate easy to use and that the automation features have been able to save your team so much time. We really appreciate your partnership!

-Chris, LogicGate Customer Success Manager

Read more
Denny Ku

Great Product that transformed our audit department!

2020-03-27

We planned on rolling out 4 workflows by year-end and we have already rolled out 3 as of Q1 2020 and plan on rolling out the last one at the start of Q2.

Pros

One of the things that we hear the most from our end users is how user friendly the interface is. Minimal training is provided to our end-users and they are able to pick it up right away.

Cons

Things we are looking for in the next roll out would be a more interactive dashboard that links all workflows assigned to one person.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from LogicGate


Hi Denny,

Thank you so much for the feedback! We love to hear that the applications have been so easy and quick to roll out and that you've found that your end users are adopting the interface easily. An updated "Home Screen" is part of our Product Roadmap for this year, which will hopefully allow end users to be able to see their assignments across all applications.

Please reach out with any other feedback! We appreciate it.

-Mary Beth, Customer Success Team @ LogicGate

Read more
Adam Cole

LogicGate Embodies Customer Support

2019-03-15

Whether you're doing document management and want to track revisions, risk assesments and want to do quarterly reviews of an asset at a glance, or procedures for admins to follow; this software does it!

Pros

The software itself truly helps create and maintain procedures, audits, and risk assessments.

Cons

The configuration is pretty difficult. The support more than makes up for this, and if a problem occurs they generally update the documentation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Adam Robertson

Works great, very flexible!

2019-04-24

We have been using this for many different processes, from risk registration and management to mitigation plans and vendor management.

Pros

Has lots of general features, and they're adding more all the time. Very intuitive yet powerful for both users and architects of different processes.

Cons

As with many low-/no-code solutions, it can fall a bit short of a custom-tailored solution.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Joe Mangrum

Improved our compliance processes

2016-01-22

We had several outdated and manual compliance processes that were taking up a majority of our employees work day and issues were slipping through the cracks.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Laurel Bennett

Great resource!

2019-09-17

My overall experience has been very positive so far.

Pros

Great place to store documents that need access by several employees.

Cons

When searching for a document the search produces a list of numbers - need to have doc names for quicker identification.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Catherine Hughes

Incredibly hard to use despite having good features

2020-06-16

Governance is necessary, and LogicGate has the potential to make it easier but it's not there yet.

Pros

The features of the software are great and provide what we need. It provides governance structure and record-keeping.

Cons

The features are incredibly unintuitive to access and use.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Agnit Brahma

Helps Improve Our Processes

2016-01-22

The team at Capria is always very helpful whenever we need guidance on the best way to setup our workflows.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Alexandra Downing

Complaint Management Tool

2020-03-19

The customer service team was great, they were always available for when I needed them. [SENSITIVE CONTENT HIDDEN] were the best of the best. They helped me with all of the issues as well as were available whenever the engineers also needed them

Pros

It's easy to use, it was easy to customize the process and form as well as make updates as needed.

Cons

It would have been cool if we could personalize the categories to the sub-categories to the product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Lyn Vallow

LogicGate ROCKS!

2019-04-18

Our account rep is very helpful and supportive, as is our customer support rep. During the demo of the product on-site, we got a very good feeling about LogicGate's commitment to its customers and to developing its platform.

Pros

LogicGate is easy to use, flexible, and has many good features.

Cons

There are some technical issues to be solved, but those are more related to our specific IT environment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more