Drip Reviews - Pros & Cons, Ratings & more

HubSpot Marketing Hub

Marketo Engage

Salesforce Marketing Cloud

Keap

AWeber

ActiveCampaign

Meet Drip: the world’s first direct-to-people platform that enables community-driven brands to take direct control of each stage of their customer’s journey. From collecting a new visitor’s email to rewarding repeat buyers, Drip helps brand-focused marketers automate their growth stress-free.

Drip

Web-based

Owner

It really is an outstanding piece of software at a great price with a super power none other (that I know of) offer and that is the ability to run multiple domains as separate entities.

Vice President

First of all, customer service has been fantastic. It's also great how it can work together with a number of third-party software when needed.

Network Administrator 

It is a user friendly simple software with endless benefits. As a matter of fact, we are not even close to completely exhausting the benefits Drip carries with it.

Leader

Their customer service is among the best online. I know the reps by name and they are playful and helpful.

We use Drip for always-on campaigns, like our website's lead magnet. In fact, creating an attractive lead magnet for our site was super easy to do.

Head of Growth

Extremely easy to setup with zapier to connect with the rest of your stack. Customer Success is also always helpful – I truly recommend this service.

I can easily see how much money my emails have made me, and now with split testing, I can improve my email conversions. The ability to copy emails and workflows makes it easy to repeat launches.

Founder

It's occasionally buggy with our RSS feed. Also, the reporting sucks, as it's a whole day before analytics appear after an email send.

Sadly, Drip is totally underwhelming and getting involved was a big mistake.

Web Developer

It's purely designed to work well with Ecommerce websites, so you can quickly integrate it with your platform and start marketing like a true professional ecom business.

Clean, appealing interface and easy to navigate.

Manager

We have tried using Drip for a little less than a year. We have loved the innovation that Drip bring to the marketing world.

I have always enjoyed setting up automations and it is very clear how to do things. I don’t like getting bogged down with technicalities and this lets you create.

Director Of Operations

My sales team absolutely loves this software. Setting up email campaigns and keeping in touch with clients has never been easier for them.

Director of Marketing

For example, we are able to automate a lot of our social and email marketing through Drip before a team member takes leave of absence so things aren't going to hurt as bad for the team as a result.

Digital Producer

I was actually genuinely excited to implement this system. In retrospect I wish I had stayed with my previous platforms.

The system is intuitive and has increased our client engagement significantly.

When a Drip support team member eventually gets back to you (usually takes days) all they do is ask dumb questions.

Mailchimp

Constant Contact

Remarkety

We have used Drip as a part of our marketing automation process. The tool worked well and helped us scale marketing to millions of our customers. It is a useful tool for people looking for a 360 marketing platform.

Drip is an advanced "All in one Marketing" platform

Hi Arheer

Thank you for your review.

We are glad that Drip has helped you on your way to growth. 

Best regards,

Sebastian from Drip

We have tried using Drip for a little less than a year. We have loved the innovation that Drip bring to the marketing world. Allowing to send personalized emails and get in-depth analytics using their dashboards. They also allow you to create free account with limited accessibility to test the tool. We feel this is a good ROI tool.

Drip: Epitome of excellence

Hi Arika

Thank you so much for your informative review. 

I'm very glad that you use and enjoy so many features. 
We strive to deliver as much value as possible and continuously bring more to the table for advertisers, just like you. 

Look out for more. ����

Best regards, 
Sebastian from Drip.

I ma using Drip as Email  Marketing tool. With drip i am able to automate all my campaign with there powerful automation feature. I using drag and drop features for creating email templates. 

Drip can completely automate your Business

Drip is excellent platform for E-commerce business. We can create landing pages, email templates , sign up forms, workflows all at one place. We can start using drip from  $19 per month.

Drip has the most powerful automation to grow your bussiness

The best email and marketing automation software EXCEPT….

Fantastic for your mailing list

Cool. It's way better than Active Campaign! Early days, but looking promising! 

Comprehensive software!

Okay platform for burgeoning email marketing teams. When you need to upgrade and get more features, be careful. They completely lock you out of your account unless you pay the next month upfront. I didn't download all my contacts in advance and just expected to be able to still have access to my contacts like other platforms (MailChimp, Constant Contact). Couldn't see past campaigns or performance either, so save that data too if you want to be able to look back!

Warning for the future..

We use drip to reach out and connect with Jigglar users to showcase new marketing templates and let them know about upcoming training events etc. We like to connect via email with our people each day.

Sadly, Drip is totally underwhelming and getting involved was a big mistake. 

Drip is for drips!

Drip solved problems we didn't even know we had. For example, we are able to automate a lot of our social and email marketing through Drip before a team member takes leave of absence so things aren't going to hurt as bad for the team as a result. We could not do that previously and would have had to leave money on the table while they were gone (we are a small company.) Currently we have really just focused on our brick and mortar business with Drip but I anticipate when we ramp it up for our ecomm store we will see some really interesting results there too. Our overall experience has been very positive. 

So many possibilities with Shopify

Drip serves as a great marketing automation tool combined with CRM for our business. 

The ultimate automated email service with a customer support to match. 

I love Drip. We simply have to have another email programme due to certain features that make it worth it for us but we can't do without Drip (even when we try!) because the ease of use for creation and delivery of automated email sequences, which are critical to our educational sales strategy, is second-to-none. 

I can't quit Drip!

Does everything you want without delay. Extremely easy to setup with zapier to connect with the rest of your stack. Customer Success is also always helpful – I truly recommend this service. 

The best alternative when building your own stack

Overall, the whole thing has been great: cost, customer support, and the general system.

A day to learn. A lifetime to master.

Solid platform with good features

I love Drip

Overall, it has been a game changer for our digital products e-commerce business.

Instead of just sending out bi-monthly email blasts to all of our audience, we're now able to put people through specific sequences of emails with relative ease.

We can then separate people based on their activities and run specific promotions to those groups only.

We have a long way to go and are only scratching the surface of what we can do in Drip, but already it has been a huge improvement in the way we handle our email marketing.

Automates ALL THE THINGS in my e-commerce business

Drip Review

Email marketing software focused on what really matters

Overall I am super happy with Drip and would recommend it to others, even those who are NOT tech savvy!

Amazing value, feature rich!

I've been using Drip to nurture customers, bring old customers back to my funnels, segment to new funnels, and growing my businesses, as well as those of my clients.

I've tried Drip's competitors, and yet I stay with Drip, and continue to put more of my business into their capable software.  Well worth the cost and I highly recommend them!

Automation and customization are easy with Drip

I ran my own email server with arpReach for many years. It was tiresome and I didn't get all the flexibility much less the tagging and tracking I wanted. With Drip I've got a tool that has helped me engage my coaching clients more intimately (and also clear out people who are simply not engaging, which feels really good and keeps costs down as well). 

Integrations ~ So Powerful

The Best Email marketing app for the price!

Great support team -- but too much need for it!

All of my clients now use Drip which gives me the massive benefit of working with every client's Drip account without having to leave my own. This must-account functionality is a life saver for me!

Drip has saved me.

Founder, Executive Director

Heart of our Mktg Automation 

Amin A:                                                Hi there. My name is Amin. I'm the CEO of a children's publishing business. Today, I'm reviewing Drip Ecommerce CRM, and I give it a five out of five.
                                                       Prior to deciding to pick Drip, we actually had MailChimp, and outside of MailChimp, we actually looked into another e-commerce platform called ActiveCampaign. I picked Drip for a couple of reasons. The first one is because of their automation system. Now, we run a very small team, and so what that means is our marketing has to be extraordinarily efficient. With Drip, we have the ability to create automations within our marketing system, and Drip now serves as the backbone that allows us to do all of these automations in a really easy way.
                                                       The second key part has to do with integrations. We're not only using Drip to do our emails. We're also using Drip to, for example, do our Facebook ads. So we actually have Drip integrated with Facebook to say, "Well, hold on, who are we advertising to?" And that was something that the other providers weren't able to offer.
                                                       And number three is a dedication towards innovation. So today, when I look at MailChimp and I look at ActiveCampaign, I see that they also offer some of the features that Drip also offers. But because Drip is kind of a cut above with respect to innovation, I find that they're always on the cutting edge and on the forefront of new innovations and new capabilities within the software. And so it's for those reasons that I decided to pick Drip.
                                                       Integrating Drip into the business was pretty simple. For starters, you put in your email address, and after putting in your email address, you put in information about your business. Now, of course, every company is a little bit different. We were moving from MailChimp over to Drip. So the first part was actually migrating all of our people, our subscribers from MailChimp over to Drip, and that was a pretty easy process. Basically we just had an export our list and import it into Drip. They make it pretty simple.
                                                       Now, one thing to be aware of is that when you are moving a lot of people from one provider over to another, there are some legal elements. So we did have to have a conversation with Drip around, "Hey, how did we find these people and are they actually our leads or did we scrape them off the internet or something like that?" That process was pretty easy and we got the job done.
                                                       Now, there is a second element to be aware of. We have some automations that we had in MailChimp. So, for example, when someone joins our email list, we send them a system of emails. Now, we had to basically reprogram those into Drip. It wasn't just like a, hey, drag and drop kind of a thing. We actually had to redo those manually. That took a little bit of time, but it was time that was well spent.
                                                       The last thing I'll say with respect to onboarding and integration, Drip actually does a really good job with respect to education. So if you are someone who is relatively new to email automation or marketing automation, Drip has just a wealth of resources. Everything from a campaign wizard, when you're creating a campaign to show you the ropes of how you can do it. They also have a repository of some of their highest performing automation. So if you're thinking, "Hey, how might I want to use this for my business?" They actually have a set of pre-existing campaigns that you can just actually activate and they'll set up that entire template for you in your account.
                                                       So did it take a little bit of work? Yeah, it did, but Drip definitely did make it easy. And for someone who was relatively new with respect to email automation, I think that Drip is really powerful and they definitely are there to hold your hands to allow you to make the best use of their software.
                                                       The decision to pick Drip is, for me, pretty thoughtless, and when I say thoughtless, I mean, I think everyone should do it. I want to give a little bit of context on why say that. We run a team, we have a team of about 10 employees and we serve almost 10,000 customers. It's quite a few. And so what that means is that our marketing systems have to be really tight and they have to be really efficient. And because of Drip, we've been able to create a system of automation to say, "Well, if a customer does this, then do this. And if a customer does this, then do this. If a customer purchases and they purchase this product, then send them this email." And that, for us, is extraordinary. And I imagine for you, that would probably also be extraordinary.
                                                       So for me, the decision to pick Drip, it's kind of a no-brainer and I think every person who's doing anything online with respect to e-commerce really should consider it. The only thing that I would recommend people think about before deciding to pick Drip is the price. Now it is in my estimation pretty affordable, but as time progresses, like today, we have 150,000 people on our email list, it starts to get expensive and they charge you based on the number of people on your email list and so that's something to be aware of because it is a long-term expense. And not only that, once you start using Drip, it's really tough to move away.
                                                       So now that we've invested so much into this platform and created all these automations, you better believe we're not going to be able to move. It'll be really difficult for us to do that because we'd have to recreate everything from scratch. So I think it's a no brainer. I think everyone should do it, but you just have to be mindful that this is a long-term investment that you're making. And once you make this commitment, it's kind of like a marriage. If you decide to divorce, it would probably be pretty ugly and you don't want to ... You just be aware of that.

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