getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Act-On Logo

Growth marketing automation platform

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Act-On - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Act-On overview

Based on 258 verified user reviews

What is Act-On?

By industry, Act-On reviewers are most commonly professionals in computer software (19%). The most frequent use case for Act-On cited by reviewers is email marketing (67% of reviewers).

What do users say about Act-On pricing?

Most users consider Act-On to deliver strong value for money due to its affordable pricing and charging based on active contacts. Most reviewers indicate that standard plans include many features, but some reviewers feel the pricing model can become expensive as needs grow.

Starting price

900usage based /
per month

Alternatives

with better value for money


Pros & Cons

Features

Automation

Ease of Use

Email Campaigns

Act-On’s user interface

Ease of use rating:

Act-On pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(12)
3-4(109)
5(137)

What do users say about Act-On?

By industry, Act-On reviewers are most commonly professionals in computer software (19%). The most frequent use case for Act-On cited by reviewers is email marketing (67% of reviewers).

Select to learn more


Who uses Act-On?

Based on 258 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Computer Software
Internet
Program Development
Insurance
Others

Use cases

Email Marketing
Marketing Automation
All-in-One Marketing Platform
Landing Page
Lead Generation

Act-On's key features

Most critical features, based on insights from Act-On users:

Campaign scheduling
WYSIWYG editor
Event triggered actions
Contact management
CAN-SPAM compliance
Customer segmentation
Campaign analytics
Autoresponders
A/B testing

All Act-On features

Features rating:

A/B testing
Activity dashboard
Activity tracking
API
Autoresponders
Behavior tracking
Campaign analytics
Campaign management
Campaign Personalization
Campaign scheduling
Campaign segmentation
CAN-SPAM compliance
Channel management
Click tracking
Contact database
Contact management
Conversion Rate Optimization
Conversion tracking
CRM
Customer engagement
Customer segmentation
Customer surveys
Customizable branding
Customizable ctas
Customizable fields
Customizable forms
Customizable templates
Customization
Dashboard
Data extraction
Data import/export
Data visualization
Drag & drop
Drip campaigns
Dynamic content
Email campaign management
Email management
Email marketing
Email templates
Email tracking
Engagement tracking
Event triggered actions
Form builder
Forms management
Image library
Interaction tracking
Landing pages/web forms
Lead capture
Lead distribution
Lead engagement
Lead generation
Lead management
Lead notifications
Lead nurturing
Lead qualification
Lead scoring
Lead segmentation
Lead verification/validation
List management
Marketing automation
Mobile optimization
Multi-Campaign
Multi-Channel marketing
Multivariate testing
Online forms
Performance metrics
Personalization
Pipeline management
Pipeline reports
Prioritization
Prospecting tools
Real-Time analytics
Real-Time data
Real-Time notifications
Real-Time reporting
Reporting/Analytics
Reporting & statistics
Responsive web design
ROI tracking
Role-Based permissions
Sales reports
Search/Filter
Search marketing
Segmentation
SEO management
Social marketing
Social media integration
Social media monitoring
Social promotion
Source Tracking
Subscriber management
Target account identification
Template management
Third-Party integrations
Trend analysis
Visitor tracking
Web forms
Website analytics
Website visitor tracking
Workflow management
WYSIWYG editor

Act-On alternatives

Act-On logo

Starting from

900

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Brevo logo

Starting from

9

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Mailchimp logo

Starting from

13

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

15

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Act-On pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Professional

900

Per month

Features included:

  • Automated Engagement Programs
  • Interactive Analytics and Reporting Dashboards
  • Visitor and Prospect Scoring
  • Website and Visitor Tracking

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Account Based Marketing
  • CRM Integration
  • Data Studio for Advanced Reporting and BI Integration

User opinions about Act-On price and value

Value for money rating:

Of 27 reviews that provide robust commentary on Act-On's price and value, mention it in a positive light.

Most users consider Act-On to offer strong value for money, citing its affordable pricing compared to major competitors and its model that charges based on active contacts rather than total database size. Most reviewers indicate that Act-On includes a wide range of features in its standard plans without requiring costly add-ons, and they appreciate the lack of long-term commitments. Some users report that Act-On provides a good balance of functionality and price, making it accessible for businesses with tight budgets. However, some reviewers feel the pricing model does not scale well and can become expensive for certain needs.

, and

Act-On integrations (44)

Integrations rated by users

We looked at 258 user reviews to identify which products are mentioned as Act-On integrations and how users feel about them.

Integration rating: 4.5 (2)

I need to share files with my team

DL

Dorle L.

Global Payroll Administrator

Integration rating: 5.0 (2)

Integration rating: 5.0 (1)

Integration rating: 3.0 (1)

Integration rating: 4.0 (1)

Act-On customer support

What do users say about Act-On customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Act-On customer support.

Widely noted by reviewers, Act-On's customer support is highly responsive, often providing immediate answers via phone, email, or live chat.

A significant portion of users praise the support team's expertise, stating they resolve even advanced issues and offer helpful guidance.

The majority of users appreciate having dedicated customer success managers who proactively assist with product use and deliverability.

Frequently reported by users, Act-On's support includes extensive documentation, webinars, and ongoing training to help users succeed.

Support options

Knowledge base
Chat
Email/help desk
Phone support
Faqs/forum
24/7 (live rep)

Training options

In person
Documentation
Live online
Webinars

To see what individual users say about Act-On's customer support, check out the review snippets below.

“I have only experienced advantageous services so far.”

LC

Lucy C.

President of Sales

Act-On FAQs

Q. What is Act-On used for?

Act-On’s growth marketing automation platform is built by and for marketers. Act-On is simple to implement, easy to use, and supported by the strongest, most reputable services team in the industry. Developed to help businesses scale, our growth marketing platform delivers all the automation a marketer needs to optimize their websites, forms, landing pages, email and multi-channel marketing. Whether you’re building simple or large-scale outreach and communications workflows, we enable best practice buyer engagement, scoring, segmentation, lead transitions to sales, and long term customer marketing. And as your programs excel and grow, Act-On is here to scale and support you as you integrate CRM, BI tools, and other marketing technologies, integrated webinar strategies, social marketing, SMS messaging, and strategic campaigns.

These products have better value for money

Related categories