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Drip
5
109
4
62
3
7
2
5
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Drip is for SMB ecommerce brands on the grow.
Table of Contents
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Drip - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Drip overview
Based on 188 verified user reviews
What is Drip?
By industry, Drip reviewers are most commonly professionals in marketing and advertising (19%). The most frequent use case for Drip cited by reviewers is email marketing (82% of reviewers).
What do users say about Drip pricing?
Some users say Drip offers reasonable pricing for those switching from pricier platforms, and reviewers appreciate the affordable start and included features. However, some users report steep price increases and higher costs for larger subscriber lists.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Email Marketing
Drag and Drop
Features
Customer Support
User Interface
Drip’s user interface
Drip pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.4
Ease of use
4.1
Customer support
4.2
Reviews sentiment
What do users say about Drip?
By industry, Drip reviewers are most commonly professionals in marketing and advertising (19%). The most frequent use case for Drip cited by reviewers is email marketing (82% of reviewers).
Select to learn more
Who uses Drip?
Based on 188 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Drip's key features
Most critical features, based on insights from Drip users:
All Drip features
Features rating:
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Drip pricing
Starting from
39
Per month
Flat Rate
User opinions about Drip price and value
Value for money rating:
Of 21 reviews that provide robust commentary on Drip's price and value, mention it in a positive light.
Some users say Drip offers reasonable pricing, especially for those switching from more expensive platforms, and they appreciate the feature set and ease of use for the cost. Reviewers appreciate that it is affordable to start and includes powerful features without extra charges. Some reviewers find the tool well worth the price for its reliability and user experience. However, users think Drip becomes expensive as subscriber lists grow, and some reviewers feel price increases are steep and sudden. Some users report that it is costly compared to competitors, particularly for startups or those with larger lists.
, and
Drip integrations (77)
Integrations rated by users
We looked at 188 user reviews to identify which products are mentioned as Drip integrations and how users feel about them.
Integration rating: 4.5 (3)
“Overall really strong, a few quirks but it keeps getting better and more useful.”
Garrett C.
Owner
Integration rating: 4.5 (3)
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
“They work beautifully together. ”
Mike C.
Director
Other top integrations
Drip customer support
What do users say about Drip customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Drip customer support.
Widely noted by reviewers, Drip's support team is responsive, friendly, and provides clear, helpful guidance for setup and troubleshooting.
A fair number of users appreciate the availability of live chat, helpful documentation, and prompt email support for resolving issues.
Multiple users highlight that support is knowledgeable, explains solutions well, and offers useful resources like tutorials and webinars.
A minority of users report slow response times, occasional lack of availability, and limited support channels such as no phone support.
Support options
Training options
To see what individual users say about Drip's customer support, check out the review snippets below.
“It's purely designed to work well with Ecommerce websites, so you can quickly integrate it with your platform and start marketing like a true professional ecom business!”
Dennis U.
Web Developer
“Wasn’t really a fan of the marketing and sales portion of drip, and the user interface was kind of confusing”
Alex A.
Peer support specialist
“Even after several months of spending hours and hours reading support articles, raising numerous support tickets, waiting for unacceptably long delays for a response each time, we are still trying to get a basic setup implemented.”
Steve R.
Digital Producer
Drip FAQs
Drip is the world’s first customer-first marketing automation platform that emboldens community-driven brands to take ownership of each stage of their customer’s journey. With its category-led “delight-first” approach, Drip invites brand-focused marketers to turn the traditional marketing funnel on its head and start with the end in mind. In today’s climate, it’s no longer enough for brands to “convert” their customers. Instead, brands have to delight their customers on the first touch to better facilitate conversions down the line. Drip equips forward-thinking brands with the tools and strategies they need to meet each person where they are in their journey and move them closer toward brand advocacy. Examples include: Forms, popups, bars, and slide-ins to offer a new visitor a 10 percent discount in exchange for their email address A time-sensitive welcome email to deliver that discount A post-first purchase workflow to introduce similar or related products A post-repeat purchase workflow to celebrate milestones in the customer’s journey A surprise freebie to reward brand evangelism From its simple and intuitive drag-and-drop builder to its customizable, prebuilt email templates; hyper-specific rule engine to robust email workflows, Drip is the number one platform for brands that see their audience not as subscribers on a list but as people who want to feel seen and recognized. Try for 14 days and see why community-driven brands are switching to Drip. (No credit card required.)
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