App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Keap
5
613
4
418
3
149
2
57
1
61
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
An all-in-one CRM, sales and marketing automation solution
Table of Contents
Is this product right for your business?
Find out with a
Keap - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2026
Keap overview
Based on 1298 verified user reviews
What is Keap?
Reviews for Keap come from a wide variety of industries, including marketing and advertising (13% of reviewers), management consulting (9%), and real estate (8%). The most frequent use case for Keap cited by reviewers is email marketing (62% of reviewers).
What do users say about Keap pricing?
Some users say Keap’s pricing is competitive and provides good value for startups, and reviewers appreciate the free trial. However, some reviewers find costs high, especially with onboarding fees, add-ons, and growing contact tiers.
What are the most popular integrations for Keap?
The Keap integration most frequently cited by reviewers is Zapier, an integration product rated 4.5 out of 5 for its integration with Keap.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Marketing Automation
Lead Management
Difficult cancellation process
Limited and complex reporting
Payment processing limitations
Keap’s user interface
Keap review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.8
Features
4.1
Ease of use
3.6
Customer support
4.0
Reviews sentiment
What do users say about Keap?
Reviewers feel Keap offers robust features for marketing automation, CRM, and campaign management, helping them streamline workflows and improve customer engagement. They appreciate its detailed segmentation, automation capabilities, and the ability to manage complex marketing campaigns, though many find the learning curve steep and initial setup time-consuming. They note that strong customer support and training resources help ease adoption.
Users report the interface can be confusing and unintuitive, especially for beginners, and some find it outdated. They mention the software is costly, with additional expenses for training and integrations, and they experience occasional bugs, slow performance, and issues with the mobile app.
Select to learn more
Who uses Keap?
Based on 1,298 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Keap's key features
Most critical features, based on insights from Keap users:
All Keap features
Features rating:
Keap alternatives
Keap
Starting from
299
Per month
EngageBay CRM
Starting from
14.99
/user
Per month
HubSpot Marketing Hub
Starting from
15
/user
Per month
Bitrix24
Starting from
69
Per month
Keap pricing
Value for money rating:
Starting from
299
Per month
Usage Based
User opinions about Keap price and value
Value for money rating:
To see what individual users think of Keap's price and value, check out the review snippets below.
Jackie S.
Self employed
Fabrizio G.
Design Lead
Keap integrations (69)
Integrations rated by users
We looked at 1,298 user reviews to identify which products are mentioned as Keap integrations and how users feel about them.
Integration rating: 4.6 (20)
“I use Zapier to connect Kiwiform with the other tools I use. Works well.”
“Zapier connects Kiwiform with the rest of my stack, making it easy to automate repetitive workflows without writing custom integrations.”
Ishita J.
Visual Designer
Integration rating: 3.5 (9)
“The functionality with QBO was great when we started but since then has also increased with true bi-directional communication.”
Marco M.
Administrative Assistant
Integration rating: 5.0 (8)
Integration rating: 2.7 (8)
Integration rating: 5.0 (6)
“We were only using Google calendar so it was critically important that we could integrate so we didn't miss any existing bookings.”
Mai M.
VP Live Events
Integration rating: 5.0 (5)
Keap customer support
What do users say about Keap customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Keap customer support.
The majority of users highlight friendly, knowledgeable, and patient support staff who go above and beyond to assist.
A significant portion of users appreciate the multiple ways to contact support and the team's quick, helpful responses.
Widespread user sentiment values the onboarding support and step-by-step assistance, especially for new users.
A minority of users report slow response times, unresolved issues, and inconsistent support quality, especially for complex problems.
Support options
Training options
To see what individual users say about Keap's customer support, check out the review snippets below.
“I have been a user since 2012 and appreciated the personal on-boarding and availability of a responsive support team.”
Lisa G.
Coach and Consultant
Keap FAQs
Keap has the following typical customers:
Small Business, Freelancers, Mid-size Business, Large Enterprises
These products have better value for money
Q. What is Keap used for?
Keap, helps small businesses grow with three highly customizable plans. Keap Grow: This plan for startups and growing small businesses lets businesses organize everything in one tool, automatically follow up, and deliver the service that wins more business. Keap Pro: This step-up plan provides all-in-one CRM, sales and marketing automation solution designed for service-based businesses. Keap Pro offers repeatable sales process and marketing campaigns that will keep the business moving forward. Infusionsoft by Keap: The top-tier offering helps established service-based businesses who need a CRM with advanced sales and marketing automation, and fully customizable campaigns that easily integrate with existing apps.
Q. Does Keap support mobile devices?
Keap supports the following devices:
iPhone, Android, iPad
Q. What level of support does Keap offer?
Keap offers the following support options:
Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support
