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Keap
5
613
4
419
3
149
2
57
1
61
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
An all-in-one CRM, sales and marketing automation solution
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Keap - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: November 2026
Keap overview
Based on 1299 verified user reviews
What is Keap?
Reviews for Keap come from a wide variety of industries, including marketing and advertising (13% of reviewers), management consulting (9%), and real estate (8%). The most frequent use case for Keap cited by reviewers is email marketing (62% of reviewers).
What are the most popular integrations for Keap?
The Keap integration most frequently cited by reviewers is Zapier, an integration product rated 4.5 out of 5 for its integration with Keap.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Email Marketing
Lead Management
Automation
Difficult cancellation process
Limited and complex reporting
Do you work for Keap? Manage this product listing
Keap’s user interface
Keap review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.8
Features
4.1
Ease of use
3.6
Customer support
4.0
Reviews sentiment
What do users say about Keap?
Reviewers feel Keap offers robust features for marketing automation, CRM, and campaign management, helping them streamline workflows and improve customer engagement. They appreciate its detailed segmentation, automation capabilities, and the ability to manage complex marketing campaigns, though many find the learning curve steep and initial setup time-consuming. They note that strong customer support and training resources help ease adoption.
Users report the interface can be confusing and unintuitive, especially for beginners, and some find it outdated. They mention the software is costly, with additional expenses for training and integrations, and they experience occasional bugs, slow performance, and issues with the mobile app.
Select to learn more
Who uses Keap?
Based on 1,299 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Keap's key features
Most critical features, based on insights from Keap users:
All Keap features
Features rating:
Keap alternatives
Keap
Starting from
299
Per month
Bigin by Zoho CRM
Starting from
7
/user
Per year
EngageBay CRM
Starting from
14.99
/user
Per month
HubSpot CRM
Starting from
20
/user
Per month
Keap pricing
Value for money rating:
Starting from
299
Per month
Usage Based
User opinions about Keap price and value
Value for money rating:
To see what individual users think of Keap's price and value, check out the review snippets below.
Jackie S.
Self employed
Jeremy D.
Support Team Leader
Keap integrations (64)
Integrations rated by users
We looked at 1,299 user reviews to identify which products are mentioned as Keap integrations and how users feel about them.
Integration rating: 4.6 (20)
Integration rating: 3.5 (9)
Integration rating: 2.7 (8)
“We needed applications from our website to go directly into TNG, which worked very well, and again the team were very supportive in setting this up, communicating with the team responsible for wordpress, and troubleshooting.”
Olive H.
Programme Officer
Integration rating: 5.0 (6)
Integration rating: 5.0 (5)
Other top integrations
Keap customer support
What do users say about Keap customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Keap customer support.
The majority of users highlight friendly, knowledgeable, and patient support staff who go above and beyond to assist.
A significant portion of users appreciate the multiple ways to contact support and the team's quick, helpful responses.
Widespread user sentiment values the onboarding support and step-by-step assistance, especially for new users.
A minority of users report slow response times, unresolved issues, and inconsistent support quality, especially for complex problems.
Support options
Training options
To see what individual users say about Keap's customer support, check out the review snippets below.
“I have been a user since 2012 and appreciated the personal on-boarding and availability of a responsive support team.”
Lisa G.
Coach and Consultant
Keap FAQs
Keap has the following typical customers:
Small Business, Freelancers, Mid-size Business, Large Enterprises
These products have better value for money
Q. What is Keap used for?
Keap, helps small businesses grow with three highly customizable plans. Keap Grow: This plan for startups and growing small businesses lets businesses organize everything in one tool, automatically follow up, and deliver the service that wins more business. Keap Pro: This step-up plan provides all-in-one CRM, sales and marketing automation solution designed for service-based businesses. Keap Pro offers repeatable sales process and marketing campaigns that will keep the business moving forward. Infusionsoft by Keap: The top-tier offering helps established service-based businesses who need a CRM with advanced sales and marketing automation, and fully customizable campaigns that easily integrate with existing apps.
Q. What level of support does Keap offer?
Keap offers the following support options:
Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support
