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e-Service Suite Logo

Help Desk, Service Management, Enterprise Solution

e-Service Suite - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is e-Service Suite?

ITSM/BSM Service Suite including:

Incident Management

Request Fulfillment

Problem Management

Change Management

Service Level Management

Configuration Management (CMDB)

Knowledge Management

Capacity Management

Availability Management

Service Catalog

Release & Deployment Management

Financial Management

Service Portfolio Management

Service Evaluation (Survey) Management

Approval Management

Event Driven Notifications

Business Time Driven Escalations

Each of the applications integrated into our (BSM) solution suite provides important capabilities to fulfill critical IT service management needs. Enhanced ability to meet internal IT controls and regulatory guidelines.

Web 2.0 solution "powered by Mendix Agility Suite", designed to maximize collaboration, communication, knowledge and issue management. Powerful workflow template driven processes that are easily administered and deployed

Benefits of using e-Service Suite

e-ServiceSuite is a highly scalable Enterprise 3.0 solution designed to maximize collaboration, communication, knowledge and issue management. Our solutions are powerful workflow template driven processes that are easily administered and deployed.

Enterprise-class SaaS on-demand solutions that offer significantly lower total cost of ownership (TCO) when compared to other on-site solutions.

Starting from

59

/user

Per month

Alternatives with better value for money

e-Service Suite's features

Features rating:

Accounting Integration
API
Asset Lifecycle Management
Billing & Invoicing
Contract/License Management
Electronic Signature
Help Desk Management
Inventory Management
Mobile Access
Online Time Clock
Problem Management
Quotes/Estimates
Route Optimization
Scheduling
Service History
Work Order Management

e-Service Suite alternatives

e-Service Suite logo
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59

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
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Kickserv logo
4.4
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59

Per month

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Free version
Ease of Use
Features
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Freshdesk logo
4.5
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Free version
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Customer Support
QuickBooks Enterprise logo
4.5
(20.6K)
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Starting from

1922

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

e-Service Suite pricing

Value for money:

Starting from

59

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

e-Service Suite support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Email/Help Desk
Phone Support

Training options

In Person
Live Online
Videos

e-Service Suite FAQs

Q. What type of pricing plans does e-Service Suite offer?

e-Service Suite has the following pricing plans:
Starting from: $59.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of e-Service Suite?

e-Service Suite has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does e-Service Suite support?

e-Service Suite supports the following languages:
Japanese, Dutch, French, Thai, Chinese (Simplified), English, German, Italian


Q. Does e-Service Suite offer an API?

Yes, e-Service Suite has an API available for use.


Q. What level of support does e-Service Suite offer?

e-Service Suite offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support

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