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Radiance Commerce

Boost sales for brands with SmartChat, an AI-powered chatbot

Radiance Commerce - 2025 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is Radiance Commerce?

Radiance Commerce is a provider of AI-powered chatbot solutions designed to help businesses sell more and enhance customer experiences. Our flagship product, Radiance SmartChat, harnesses the power of ChatGPT and Generative AI to create an AI-powered Shopping Concierge for websites.

With Radiance SmartChat, businesses can guide and assist their customers throughout their purchasing journey. Our platform enables businesses to quickly create a personalized agent using existing content, train the agent to provide accurate and helpful responses, and even generate new content using generative AI.

Seamless integration with your commerce tech stack is made possible through our integrations, allowing businesses to leverage Radiance SmartChat alongside their existing tools and systems. With Radiance Commerce, businesses can unlock the power of conversational AI, content generation, and configurable UX to drive sales and exceed customer expectations.

Discover the difference Radiance SmartChat can make for your business. Sign up for a free trial today and start selling more with the power of generative AI.

Benefits of using Radiance Commerce

- Personalized AI-powered Shopping Concierge
- Utilizes ChatGPT and Generative AI technology
- Guides and assists customers throughout their purchasing journey
- Creates a personalized agent using existing content
- Trains the agent for accurate and helpful responses
- Generates new content through generative AI
- Provides instant answers and relevant recommendations
- Seamlessly integrates with existing commerce tech stack
- Enhances customer experiences with conversational AI

Starting from

No pricing info

Alternatives with better value for money

Radiance Commerce's features

Features rating:

5.0

(2)

2-Way Messaging

(0)

Activity Dashboard

(0)

Activity Tracking

(0)

Alerts/Escalation

(0)

Alerts/Notifications

(0)

Automated Responses

(0)

Autoresponders

(0)

Chat/Messaging

(0)

Chatbot

(0)

Configurable Workflow

(0)

Customer Segmentation

(0)

Customizable Branding

(0)

Customizable Fields

(0)

Customizable Forms

(0)

Customizable Templates

(0)

Event Triggered Actions

(0)

Live Chat

(0)

Message Personalization

(0)

Mobile Access

(0)

Mobile Coupons

(0)

Multi-Channel Communication

(0)

Offline Form

(0)

Onboarding

(0)

Polls/Voting

(0)

Proactive Chat

(0)

Queue Management

(0)

Real-Time Notifications

(0)

Reporting & Statistics

(0)

Scheduled Messaging

(0)

Self Service Portal

(0)

Shortcodes

(0)

SMS Messaging

(0)

Social Media Integration

(0)

Support Ticket Management

(0)

Surveys & Feedback

(0)

Third-Party Integrations

(0)

Transcripts/Chat History

(0)

Virtual Assistant

(0)

Website Integration

(0)

Workflow Management

(0)

Radiance Commerce alternatives

Radiance Commerce

5.0

(2)

Starting from

No pricing info

Free trial

Free version

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Customer Support

5.0

Birdeye

4.7

(665)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.5

Customer Support

4.6

HubSpot Service Hub

4.4

(170)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.1

Value for Money

4.3

Customer Support

4.6

Zoho Desk

4.5

(2.1K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.5

Value for Money

4.5

Customer Support

4.3

Radiance Commerce support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

FAQs/Forum

Phone Support

24/7 (Live rep)

Chat

Training options

Live Online

Videos

Documentation

Radiance Commerce reviews

Overall rating

5.0

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Rating distribution

Radiance Commerce FAQs

Q. Who are the typical users of Radiance Commerce?

Radiance Commerce has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

These products have better value for money

Q. What languages does Radiance Commerce support?

Radiance Commerce supports the following languages:
English

Q. Does Radiance Commerce offer an API?

Yes, Radiance Commerce has an API available for use.

Q. What other apps does Radiance Commerce integrate with?

Radiance Commerce integrates with the following applications:
Shopify Plus, Adobe Commerce, PayPal, Smile.io, WhatsApp, Recharge, Sprinklr, Talkable, Khoros Care, Emarsys, Freshdesk, Help Scout, Stripe, Sailthru by Marigold, Klaviyo, LoyaltyLion, Drip, Meta for Business, Gorgias, Yotpo, SurveyMonkey, Braintree, Instagram, SmartrMail, Intercom, Shopify, Zendesk Suite

Q. What level of support does Radiance Commerce offer?

Radiance Commerce offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat

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