This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

BugHerd

BugHerd: The Visual Feedback Tool for Websites

see alternatives

BugHerd Reviews

Reviews summary

Pros

The ability to quickly capture a screenshot of the issue, add annotations to the image and then send it to your developer along with any comments you wish to make is fantastic.

AR

Anonymous Reviewer

Wonderful product, at a great price does exactly what is says it does. Loved the easy to use Kanban.

CS

Chuck S.

The ability to capture issues in context and easily share with other stakeholders—while being able to track those issues until they are resolved.

JR

Justin R.

Cons

The lack of customizable columns in their kanban-style layout is a pity.

Mark B.

No way to see items assigned to you across all projects.

Andrew M.

The only negative about BugHerd is that I would prefer if the seats were per project and not on the overall account.

JH

Justin H.

Overall rating

4.7

5

4

3

2

1

41

17

0

0

0

100%
positive reviews
100%
would recommend this app

Filter reviews by


Overall rating


Company size


Industry


Time used


58 reviews

Recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A key piece of software to help communication easy between clients, designers & developers.

Reviewed 7 months ago

Bugherd provides a really good project overview of what tasks still needs to be done. It is simple and intuitive to use, I took to it within the first 15 mins and haven't looked back. It's an invaluable tool for our business and has improved our process drastically, saving so much time.

Pros

The kanban board and assign a task features are both straightforward and well laid out, super easy to start using straight away. Our team and clients have had no issues using it, which is great. Highly Recommend!

Cons

I have only been using it for the past few months, but so far haven't come up against any obstacles.

Vendor response

Thanks for the 10/10 review Gill, we really appreciate it!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great tool for website design and modifications

Reviewed 5 years ago

I used this tool with a website design team - the entire project was completed remotely. BugHerd allowed us to bypass the need for email and lengthy explanations of changes that I wanted to see while in the design process. Instead, I could click on the exact thing I wanted changed and add commentary to that piece. It also served to manage tasks. As the team made the changes, they could check them off. If they were unclear, they could message with me on that task to gain clarity. Overall, this was a great, simple, powerful tool that streamlined providing feedback to my web design team.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great for fast QA

Reviewed 2 years ago
Pros

Screenshotting Tagging Email comms Web extension

Cons

Limited kanban Not customizable enough (need to override names)

Vendor response

Thank you for dropping by and leaving a review Carlos. It's very much appreciated.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Carpenter Additive - PowderLife ONLINE

Reviewed 7 months ago
Pros

Ability to communicate between Commercial department to Software Development team.

Cons

Inability to group similar logs (multiple users that may log the same issue) - ability would also help prioritization.

Vendor response

Hi John, Great to hear BugHerd's helping with communication between different areas of the business. Thanks for taking the time to provide some useful feedback about grouping similar tasks. Will share that with the rest of the team.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

BugHerd Review

Reviewed 3 years ago
Pros

BugHerd makes it super easy to submit QA tickets and see them in one place. In addition, it's super easy to collaborate with others on these tickets and take actions. I really enjoy the snapshot feature and ability to put a ticket on a mockup itself.

Cons

BugHerd could be a little mroe visually engaging and interesting in its design approach.

Vendor response

Thanks for your awesome review and feedback, we appreciate it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Get Em!

Reviewed 3 years ago
Pros

Finally, something that allows you to track bugs and issues without having to hunt them down or wait to be informed of them.

Cons

Minor irritations that are based on personal preference rather than an actual issue.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

website deployment

Reviewed a month ago

It was easy to use, simply hovering over subject matter allowed me to drill in exactly where I wanted to address issues for my developer located on the other side of the world.

Pros

Targeted communication of website changes needed to be made, allowed for screen shots to provide more clarity.

Cons

I have no negative feedback on the BugHerd product.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Simple and efficient way to flag dev. errors

Reviewed 3 years ago
Pros

BugHerd makes it really simple for multiple members of a team to go through a new site, flag any errors and assign someone to address them. Because it is so user-friendly, people outside of the dev team can provide feedback as well.

Cons

Sometimes it can be difficult to select the exact area that you're trying to comment on. Can be a bit laggy at times.

Vendor response

We are so pleased you find BugHerd so easy and efficient to use, thank you for the great feedback.