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Simplesat
5
48
4
12
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simple and fun customer satisfaction surveys for SMBs.
Table of Contents
Simplesat - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Simplesat overview
What is Simplesat?
Simplesat is a cloud-based customer satisfaction survey solution that lets users set up one-click satisfaction surveys and distribute them to their customers. Users can embed CSAT and CES (Customer Effort Score) surveys in email signatures or helpdesks, and send quarterly Net Promoter Score (NPS) surveys automatically via email.
Simplesat lets users set up one-click CSAT surveys to capture customer feedback through ConnectWise, Autotask, Zendesk, and other helpdesks and professional services automation (PSA) systems. Customer loyalty can also be measured through quarterly NPS surveys, with users able to sync or import customers from ConnectWise, Autotask, Intercom, Infusionsoft, and other sources.
Simplesat’s dashboard provides users with insight into survey responses and enables the identification of problem areas and bright spots. Positive testimonials can be published on users’ websites with the real-time feedback widget. Different follow-up and ‘thank you’ page content can be displayed to customers based on their responses, and users can choose to receive email notifications for specific ratings or comments.
Simplesat’s user interface
Simplesat pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.5
Ease of use
4.9
Customer support
4.9
Reviews sentiment
What do users say about Simplesat?
Also the Customer support, they reply instantly and offer great support
Select to learn more
Who uses Simplesat?
Based on 61 verified user reviews.
Company size
- Not enough reviewsSmall Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Simplesat's key features
Most critical features, based on insights from Simplesat users:
All Simplesat features
Features rating:
Simplesat alternatives
Simplesat
Starting from
119
Per month
Survicate
Starting from
49
Per month
SurveyMonkey
Starting from
30
/user
Per month
Screeb
Starting from
135
Per month
Simplesat pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Directory Sync
- Design and code support
- Dedicated CSM
User opinions about Simplesat price and value
Value for money rating:
To see what individual users think of Simplesat's price and value, check out the review snippets below.
Tarandeep S.
Customer Support Manager
Ethan C.
CEG System Manager
Simplesat integrations (61)
Integrations rated by users
We looked at 61 user reviews to identify which products are mentioned as Simplesat integrations and how users feel about them.
Integration rating: 5.0 (1)
Other top integrations
Simplesat support options
Typical customers
Platforms supported
Support options
Training options