Team workflow, SOP and recurring process management platform
4.73/5 (338 reviews)Starting from: $12.50/month
Pricing model: Freemium, Subscription
Process Street offer 2 paid plans: Business and Enterprise.
The Business plan includes more complex permissions.
The Enterprise plan includes complex permissions as well as API access, lifetime audit tracking and detailed reporting.
How does Process Street compare with other Operations Management apps?
Operations Management app prices shown are $/month
25 reviewers had the following to say about Process Street's pricing:
Pros - Cheap/Free - Easy To Use - Add Members of Staff to complete certain tasks Cons - - Can be a little buggy.
Pros - Cheap/Free - Easy To Use - Add Members of Staff to complete certain tasks Cons - - Can be a little buggy.
Rating breakdown
Helps me to not miss crucial stages of product which ensures quality and improves speed of productionExcellent value for money. Nice User Interface and fun to use. I spent a lot of time researching competitors products and settled on this because of price and features
Helps me to not miss crucial stages of product which ensures quality and improves speed of productionExcellent value for money. Nice User Interface and fun to use. I spent a lot of time researching competitors products and settled on this because of price and features
Pros
Excellent value for money. Nice User Interface and fun to use. I spent a lot of time researching competitors products and settled on this because of price and features
Cons
The layout of the individual task screen could be cleaner. Sorry I have no other comments at this stage.
Rating breakdown
Likelihood to recommend: 9/10
As far as the product goes I can use it without an issue. I would like to see more basic features such as editing a picture instead of having to readd the element and other usability improvements that push the text boxes and graphics to the same usability of other office processors. For example, I would like the ability to change the colour of text, hell even HTML markup. lolease, price and ability to use
As far as the product goes I can use it without an issue. I would like to see more basic features such as editing a picture instead of having to readd the element and other usability improvements that push the text boxes and graphics to the same usability of other office processors. For example, I would like the ability to change the colour of text, hell even HTML markup. lolease, price and ability to use
Pros
ease, price and ability to use
Cons
missing some basic features such as changing text colour
Rating breakdown
Likelihood to recommend: 10/10
I was put in charge of a project for the company I am working for to organize a sort of training platform to bring new employees up to speed with company procedures and operation processes. Having process street recommended to me by a business professional, I began to dig through it and learn how it functioned. I was thoroughly impressed by the capacity that Process Street allowed a user to input information with ease, collaborate with others, and create an organized, bullet point-style checklist to outline tasks. Process Street is a very useful tool to collect your thoughts and, lay out a step-by-step pathway to success. - Price: Free with unlimited archiving. Archiving allows for clutter-free homepages too! - Clean Cut: The overall design is pleasing to work with and represents the creativity as well as the business professional clarity, that Process Street offers. - Ease: The learning curve is low, and the ability to use this platform is quite simple
I was put in charge of a project for the company I am working for to organize a sort of training platform to bring new employees up to speed with company procedures and operation processes. Having process street recommended to me by a business professional, I began to dig through it and learn how it functioned. I was thoroughly impressed by the capacity that Process Street allowed a user to input information with ease, collaborate with others, and create an organized, bullet point-style checklist to outline tasks. Process Street is a very useful tool to collect your thoughts and, lay out a step-by-step pathway to success. - Price: Free with unlimited archiving. Archiving allows for clutter-free homepages too! - Clean Cut: The overall design is pleasing to work with and represents the creativity as well as the business professional clarity, that Process Street offers. - Ease: The learning curve is low, and the ability to use this platform is quite simple
Pros
- Price: Free with unlimited archiving. Archiving allows for clutter-free homepages too!
- Clean Cut: The overall design is pleasing to work with and represents the creativity as well as the business professional clarity, that Process Street offers.
- Ease: The learning curve is low, and the ability to use this platform is quite simple
Cons
One thing I found that was an inconvenience was when I would want to put in a new image in the beginning of a template but had already filled it with multiple text, image, and video blocks. This would require me to drag it upward, which typically isn't an issue, just time consuming. However, I couldn't simply drag it upward and let the screen fly by, I had to continually "shake" the image upload block upward to keep it moving. Just something to look into, and possibly inserting other files like media files directly into spots on the template instead of automatically on the very bottom of the template.
Rating breakdown
Likelihood to recommend: 9/10
Process Street is the best application that I have found for the organisation of procedures and automating tasks that are done time and again. It takes the grind out of repetitive work.
Process Street is the best application that I have found for the organisation of procedures and automating tasks that are done time and again. It takes the grind out of repetitive work.
Pros
Process Street is the best application that I have found for the organisation of procedures and automating tasks that are done time and again. It takes the grind out of repetitive work.
Cons
I would prefer if the cost to add additional users was less. It would be better if it could be purchased in blocks of users rather than increase in price every time a user is added. This
Rating breakdown
Likelihood to recommend: 10/10
I love how this software automates processes in different departments of my company which saves us a great deal of time.
I love how this software automates processes in different departments of my company which saves us a great deal of time.
Pros
I love how this software automates processes in different departments of my company which saves us a great deal of time.
Cons
Even though the software is helpful, I refuse to add as many team members as I'd like because of the price.
Rating breakdown
Business Systems and Processes are the backbones of any real business. What if you could have a centralized hub for all your processes, which could be digitally tied to your employees, software, and automated systems? That is Process Street.It's intuitive, affordable and grows well.
Business Systems and Processes are the backbones of any real business. What if you could have a centralized hub for all your processes, which could be digitally tied to your employees, software, and automated systems? That is Process Street.It's intuitive, affordable and grows well.
Pros
It's intuitive, affordable and grows well.
Cons
I don't really have dislikes. Maybe some of the more exotic features could use better documentation.
Rating breakdown
Likelihood to recommend: 10/10
Looking for a easy to use and set up Checklist and this is it for me. I use it for on boarding and off boarding employees.It does what I want for free.
Looking for a easy to use and set up Checklist and this is it for me. I use it for on boarding and off boarding employees.It does what I want for free.
Pros
It does what I want for free.
Cons
The paid version prices are way to high for me. I pay less for Office 365 E3 seats. Or Adobe Creative Cloud and many many other things.
Rating breakdown
Likelihood to recommend: 10/10
Revolutionized my sales calls. I can use variables inside my templates, so that when a checklist is created through Zapier, I can use data coming in from our CRM. That means that my discovery sessions can have scripts tailored for each prospect. Also, completing each task can fire of a Zapier automation, so I can make a lot of things happen just by clicking one button. Ultimate automation bliss!
Revolutionized my sales calls. I can use variables inside my templates, so that when a checklist is created through Zapier, I can use data coming in from our CRM. That means that my discovery sessions can have scripts tailored for each prospect. Also, completing each task can fire of a Zapier automation, so I can make a lot of things happen just by clicking one button. Ultimate automation bliss!
Pros
I can use variables inside my templates, so that when a checklist is created through Zapier, I can use data coming in from our CRM. That means that my discovery sessions can have scripts tailored for each prospect.
Also, completing each task can fire of a Zapier automation, so I can make a lot of things happen just by clicking one button. Ultimate automation bliss!
Cons
Building the template can be a bit awkward since each element must be positioned on it's own. If you don't understand the Template -> Generate Checklist workflow, then you're in disappointment.
Also, conditional logic and stop tasks are in a pricing tier that makes it prohibitive for small organizations.
Rating breakdown
Likelihood to recommend: 10/10
This software is so easy to navigate! It also appears very professional. Definitely great value for the money.
This software is so easy to navigate! It also appears very professional. Definitely great value for the money.
Rating breakdown
The pro's are that it's cloud based, searchable, checklist driven, multi-media for processes, affordable, lots of advanced features, integrations. Keeping SOP's and checklists in ms word is clunky, it's important to choose a good cloud based system these days. Compared to other affordable SOP systems (standard operating procedures) process st is superior I think. Having my SOP's and checklists in process st will allow me to scale at least 4 times quicker in terms of business growth.
The pro's are that it's cloud based, searchable, checklist driven, multi-media for processes, affordable, lots of advanced features, integrations. Keeping SOP's and checklists in ms word is clunky, it's important to choose a good cloud based system these days. Compared to other affordable SOP systems (standard operating procedures) process st is superior I think. Having my SOP's and checklists in process st will allow me to scale at least 4 times quicker in terms of business growth.
Pros
The pro's are that it's cloud based, searchable, checklist driven, multi-media for processes, affordable, lots of advanced features, integrations. Keeping SOP's and checklists in ms word is clunky, it's important to choose a good cloud based system these days. Compared to other affordable SOP systems (standard operating procedures) process st is superior I think. Having my SOP's and checklists in process st will allow me to scale at least 4 times quicker in terms of business growth.
Cons
not really any cons, I think it's more just getting to know how much and what you can use it for. I'm just working out how I might be using it for handbook type information but that's probably more changing my way of thinking and adapting to what's new and improved. I did find the billing wasn't very clear and there have been times no-one is getting back to me.
Rating breakdown
Likelihood to recommend: 10/10
We tried to integrate to these guys and it was ridiculous. It cost 10 times more for the expense to use Zapier to integrate our CRM to their package than the cost of their annual fees. Not a good business model. Then cust support representative graciously offered me to pay a monthly fee to be a BETA tester! WOW!!!
We tried to integrate to these guys and it was ridiculous. It cost 10 times more for the expense to use Zapier to integrate our CRM to their package than the cost of their annual fees. Not a good business model. Then cust support representative graciously offered me to pay a monthly fee to be a BETA tester! WOW!!!
Cons
Bad Support, that took days to come to a final solution and most of the time the solution was that is not possible. Wanted to charge to join their BETA program for API.
We¿re very sorry for your negative experience with Process Street. However, at this time we can only provide the API to clients that have a minimum of 50 users in order to ensure that we are able to provide tailored customer service. It should also be noted that the standard price for 50 users is $7,500 per year, this may have led to some confusion. For the moment, we are unable to support single user accounts in the API beta program, but may offer this as an option in the future.
Our customer service team works tirelessly to ensure positive customer experiences, however as we are a US based company our response times may be a bit longer for customers in opposite time zones.
Rating breakdown
Likelihood to recommend: 0/10
A project management solution that works well, without the hassle (and cost) of MS Project. Beats all alternative options I researched and tried.Ease of use; collaboration features; customer support; fully featured; continuous improvements. Appropriate for most projects (even big ones), and avoids all the complexity of MS Project (resource leveling...).
A project management solution that works well, without the hassle (and cost) of MS Project. Beats all alternative options I researched and tried.Ease of use; collaboration features; customer support; fully featured; continuous improvements. Appropriate for most projects (even big ones), and avoids all the complexity of MS Project (resource leveling...).
Pros
Ease of use; collaboration features; customer support; fully featured; continuous improvements. Appropriate for most projects (even big ones), and avoids all the complexity of MS Project (resource leveling...).
Cons
Minor user interface issues or gaps (zoom issues with critical path, lack of "indent" option for tasks). Overall not a big deal compared to all the benefits.
Rating breakdown
Likelihood to recommend: 10/10
Pros: Easy to use. Makes SOP's actionable instead of simply a document. Responsive development team. Reasonably priced. Cons: Lacking some intuitive features (editing menu for checklists) Doesn't yet integrate with Slack (but this is in the works) Home screen/dashboard clunky (this is currently being redesigned) This is a great product that is getting even better. User experience is a hard nut to crack for any software company. Process St. is on it's way to doing so. The development team is highly responsive and has many excellent plans for future development. I'm happy with how easy it was to onboard my team.
Pros: Easy to use. Makes SOP's actionable instead of simply a document. Responsive development team. Reasonably priced. Cons: Lacking some intuitive features (editing menu for checklists) Doesn't yet integrate with Slack (but this is in the works) Home screen/dashboard clunky (this is currently being redesigned) This is a great product that is getting even better. User experience is a hard nut to crack for any software company. Process St. is on it's way to doing so. The development team is highly responsive and has many excellent plans for future development. I'm happy with how easy it was to onboard my team.
Rating breakdown
Process Street makes it super simple to set up repetitive tasks and processes. I subscribe to "simplicity over fancy" when it comes to finding ways to streamline my business. I stumbled upon Process Street when I was looking for a way to delegate repetitive tasks like new client onboarding, Process Street makes it easy to set up your processes in a way that makes sense. No big cumbersome workflow charts (unless you add them yourself), just simple templates and checklists that make my life easier. The user guides are easy to understand and the in-app support is nice to have close by. The pricing is nice, too.
Process Street makes it super simple to set up repetitive tasks and processes. I subscribe to "simplicity over fancy" when it comes to finding ways to streamline my business. I stumbled upon Process Street when I was looking for a way to delegate repetitive tasks like new client onboarding, Process Street makes it easy to set up your processes in a way that makes sense. No big cumbersome workflow charts (unless you add them yourself), just simple templates and checklists that make my life easier. The user guides are easy to understand and the in-app support is nice to have close by. The pricing is nice, too.
Pros
I subscribe to "simplicity over fancy" when it comes to finding ways to streamline my business. I stumbled upon Process Street when I was looking for a way to delegate repetitive tasks like new client onboarding,
Process Street makes it easy to set up your processes in a way that makes sense. No big cumbersome workflow charts (unless you add them yourself), just simple templates and checklists that make my life easier. The user guides are easy to understand and the in-app support is nice to have close by. The pricing is nice, too.
Rating breakdown
Likelihood to recommend: 9/10
I've briefly used Process Street during its early stages. I loved the product a lot. - Supports for many types of content, viz. images, videos, files - Sub lists for complex workflows - The UI is simple and looks solid
I've briefly used Process Street during its early stages. I loved the product a lot. - Supports for many types of content, viz. images, videos, files - Sub lists for complex workflows - The UI is simple and looks solid
Pros
I've briefly used Process Street during its early stages. I loved the product a lot.
- Supports for many types of content, viz. images, videos, files
- Sub lists for complex workflows
- The UI is simple and looks solid
Cons
-It's rather expensive for a small business owner/freelancer.
Other than that, I don't have any other complaints with Process Street.
Rating breakdown
I'm a big believer in the power and value of checklists a simple concept. I use them regularly as an individual. How do you scale this though to teams? - Process Street. This is a very simple but powerful and scalable business process tool.Easy to get started Powerful as you scale to teams Simple and familiar checklist concept is understandable to all
I'm a big believer in the power and value of checklists a simple concept. I use them regularly as an individual. How do you scale this though to teams? - Process Street. This is a very simple but powerful and scalable business process tool.Easy to get started Powerful as you scale to teams Simple and familiar checklist concept is understandable to all
Pros
Easy to get started
Powerful as you scale to teams
Simple and familiar checklist concept is understandable to all
Rating breakdown
Likelihood to recommend: 9/10
We're not your typical tech or online company using SaaS systems to run and manage their business - we are a veterinary company with remote users in multiple cities, and using SaaS software in our industry is rare. This is compounded by the fact most in our industry are not technically savvy or experienced - so computer systems have to be VERY simple and easy to learn and use. What we do have in common with many tech companies is that we are fast growing, and that is difficult to manage in such a traditional, staid industry. (We were listed as one of Canada's Fastest Growing Companies in 2016). We run our entire company on cloud based systems, and Process Street is far and away the favorite piece of technology we use. As a long time entrepreneur (and business coach) I always wished there was a simple way to document and manage process and procedures inside my companies, and could never find a tool to do it. Until Process Street. The product itself is brilliant, and is incredible for developing an online employee manual, corporate processes and procedures, and managing regular activities that take place inside any business - hiring, managing, operations, maintenance, etc. But where Process Street really stands out is the fantastic service and support that is both responsive and helpful. This team REALLY wants to hear how to improve their product. They've painstakenly taken the time to listen to my gripes and whining about shortcomings and not just promised solutions in the future - they've built and implemented them. Honestly, there is nothing negative I can say about Process Street, and it has literally transformed the way we do business. We've won awards for our customer service, our innovative approach to business, and sheer growth. And I truly credit a significant amount of our business success (and my personal sanity) to Process Street and what it does for our organization.- Very intuitive and easy to learn for even the most tech illiterate users - Magical interface that is constantly being refined and enhanced - Responsive interface is BEAUTIFUL on a smart phone or iPad (no need for an app) - Very clever features that rely heavily on APIs and other apps to extend it's benefit and value - Highly responsive service and support that tries to bring solutions - Regularly releasing GREAT new features and enhancements that add more value - There truly is no other product on the market like this - if you're a small business owner, THIS IS YOUR SOLUTION for dealing with Processes, Procedures and Policies!
We're not your typical tech or online company using SaaS systems to run and manage their business - we are a veterinary company with remote users in multiple cities, and using SaaS software in our industry is rare. This is compounded by the fact most in our industry are not technically savvy or experienced - so computer systems have to be VERY simple and easy to learn and use. What we do have in common with many tech companies is that we are fast growing, and that is difficult to manage in such a traditional, staid industry. (We were listed as one of Canada's Fastest Growing Companies in 2016). We run our entire company on cloud based systems, and Process Street is far and away the favorite piece of technology we use. As a long time entrepreneur (and business coach) I always wished there was a simple way to document and manage process and procedures inside my companies, and could never find a tool to do it. Until Process Street. The product itself is brilliant, and is incredible for developing an online employee manual, corporate processes and procedures, and managing regular activities that take place inside any business - hiring, managing, operations, maintenance, etc. But where Process Street really stands out is the fantastic service and support that is both responsive and helpful. This team REALLY wants to hear how to improve their product. They've painstakenly taken the time to listen to my gripes and whining about shortcomings and not just promised solutions in the future - they've built and implemented them. Honestly, there is nothing negative I can say about Process Street, and it has literally transformed the way we do business. We've won awards for our customer service, our innovative approach to business, and sheer growth. And I truly credit a significant amount of our business success (and my personal sanity) to Process Street and what it does for our organization.- Very intuitive and easy to learn for even the most tech illiterate users - Magical interface that is constantly being refined and enhanced - Responsive interface is BEAUTIFUL on a smart phone or iPad (no need for an app) - Very clever features that rely heavily on APIs and other apps to extend it's benefit and value - Highly responsive service and support that tries to bring solutions - Regularly releasing GREAT new features and enhancements that add more value - There truly is no other product on the market like this - if you're a small business owner, THIS IS YOUR SOLUTION for dealing with Processes, Procedures and Policies!
Pros
- Very intuitive and easy to learn for even the most tech illiterate users
- Magical interface that is constantly being refined and enhanced
- Responsive interface is BEAUTIFUL on a smart phone or iPad (no need for an app)
- Very clever features that rely heavily on APIs and other apps to extend it's benefit and value
- Highly responsive service and support that tries to bring solutions
- Regularly releasing GREAT new features and enhancements that add more value
- There truly is no other product on the market like this - if you're a small business owner, THIS IS YOUR SOLUTION for dealing with Processes, Procedures and Policies!
Cons
- It's unfortunate they don't build CRM, email marketing, help desk, VoiP phone system or team chat software .. because we'd buy them all if they were 1/2 as good as Process Street
- sorry to drop the ball on a balanced review - but really, these guys are awesome and I cannot think of anything bad to say. Except maybe their logo is very similar to Help Scout's logo (which we also use) so sometimes I get confused between their short cuts on by browser bar. That's the best I can come up with. (really, it's the same blue!)
Rating breakdown
Likelihood to recommend: 10/10
I love process street. As a marketer I find so many uses for this product. The look and feel of it has a very high perceived value for people who access my checklist. The content upgrades for blogs are awesome as well and helps convert readers into leads. I could list a bunch of other usages but I'll let Process street take it from here.
I love process street. As a marketer I find so many uses for this product. The look and feel of it has a very high perceived value for people who access my checklist. The content upgrades for blogs are awesome as well and helps convert readers into leads. I could list a bunch of other usages but I'll let Process street take it from here.
Rating breakdown
For anyone who needs to make sense of complexity, this is an invaluable tool, largely because unlike many web tools it's not bloated! The simple, minimalistic interface is ideally designed for clear thinking and has helped me structure not just my existing processes but also develop new ideas. Lately I've even started to use it to write complex blog posts because it is far more user-friendly and versatile than MS Word or Wordpress, allowing you to import different media types with a click. There is something relaxing as well as productive about the way this tool is designed. You can export processes to delegate a complex series of tasks to someone via email and make it look easy. It is well-priced for what it offers - a tool that can have a real impact on the way you run and grow your business. Support so far has been excellent.
For anyone who needs to make sense of complexity, this is an invaluable tool, largely because unlike many web tools it's not bloated! The simple, minimalistic interface is ideally designed for clear thinking and has helped me structure not just my existing processes but also develop new ideas. Lately I've even started to use it to write complex blog posts because it is far more user-friendly and versatile than MS Word or Wordpress, allowing you to import different media types with a click. There is something relaxing as well as productive about the way this tool is designed. You can export processes to delegate a complex series of tasks to someone via email and make it look easy. It is well-priced for what it offers - a tool that can have a real impact on the way you run and grow your business. Support so far has been excellent.
Pros
For anyone who needs to make sense of complexity, this is an invaluable tool, largely because unlike many web tools it's not bloated! The simple, minimalistic interface is ideally designed for clear thinking and has helped me structure not just my existing processes but also develop new ideas.
Lately I've even started to use it to write complex blog posts because it is far more user-friendly and versatile than MS Word or Wordpress, allowing you to import different media types with a click.
There is something relaxing as well as productive about the way this tool is designed.
You can export processes to delegate a complex series of tasks to someone via email and make it look easy.
It is well-priced for what it offers - a tool that can have a real impact on the way you run and grow your business. Support so far has been excellent.
Cons
Occasionally crashed in the past when auto-saving - but they seem to have ironed out this and other small glitches.
Inability to add certain formats is annoying at times e.g. tables
I hope they resist the temptation to add too many new features that would make it bloated like everything else. So far it has been kept refreshingly clean and functional - long may this continue!
Rating breakdown
Likelihood to recommend: 10/10
We have a micro business, so custom software is out of our price range. The software made specifically for our industry doesn't deal with checklists or have the ability to allocate tasks to other members. I've tried a lot of other software to do what ProcessSt does this it is the first one that everyone in the office likes and USES; one of our staff members is not very good with anything computer related however she loves ProcessSt so that alone makes it a winner. ProcessStreet has: - been easy for us to set up as we need it and use straight away. - made systemising our processes possible in the limited time we have, which has made it possible for us put people who are new to our industry to work in a useful way very quickly - sped up many of our processes by being able to click links, download forms, and send template emails directly from the task at hand (faster for everyone using it, and easy for new staff to pick up).
We have a micro business, so custom software is out of our price range. The software made specifically for our industry doesn't deal with checklists or have the ability to allocate tasks to other members. I've tried a lot of other software to do what ProcessSt does this it is the first one that everyone in the office likes and USES; one of our staff members is not very good with anything computer related however she loves ProcessSt so that alone makes it a winner. ProcessStreet has: - been easy for us to set up as we need it and use straight away. - made systemising our processes possible in the limited time we have, which has made it possible for us put people who are new to our industry to work in a useful way very quickly - sped up many of our processes by being able to click links, download forms, and send template emails directly from the task at hand (faster for everyone using it, and easy for new staff to pick up).
Pros
We have a micro business, so custom software is out of our price range. The software made specifically for our industry doesn't deal with checklists or have the ability to allocate tasks to other members.
I've tried a lot of other software to do what ProcessSt does this it is the first one that everyone in the office likes and USES; one of our staff members is not very good with anything computer related however she loves ProcessSt so that alone makes it a winner.
ProcessStreet has:
- been easy for us to set up as we need it and use straight away.
- made systemising our processes possible in the limited time we have, which has made it possible for us put people who are new to our industry to work in a useful way very quickly
- sped up many of our processes by being able to click links, download forms, and send template emails directly from the task at hand (faster for everyone using it, and easy for new staff to pick up).
Cons
Occasional dropouts. Due to updates I presume. They happen in the middle of the day but as we're in Australia, I suspect these are happening at night with the majority of their customers in mind.
Rating breakdown
Likelihood to recommend: 10/10
It helped me to organize and to have all my information, forms, etc. in one place. The blogs, webinars, support and podcasts have also helped me with organization and growth of my business. Our rep has given me a lot of tips on what I need to do to use it more effectively. Every time I talk to him, I learn something else. I'm looking forward to actually creating a real template to run as a checklist on my staff trainings which we do every week. I hadn't even considered doing that until he mentioned it. He's helping me to run my business more effectively. I must say that I am not a computer savvy person and I totally resisted even using it, but it has been a great place to store all of my information for my business. I'm sure this is not the most inherently valuable thing in the product within itself but the thing I have found the most valuable is the support! OMG, all of their team members have been helpful and when you ask for help, someone actually responds. They have these awesome informational blogs and podcasts that help you with your business and even webinars which help to make sure you're aware of all of the features that they have. But I must say, the guy I have dealt with the most, our rep is crazy phenomenal! Like I said, I'm not a computer savvy person so I'm very satisfied with the very basic way I'm using Process Street and how it has helped me to organize my information (which the place I'm coming from was a horrible disorganizational mess just to put things into perspective) but this dude really wants me to use Process street to the utmost of it's capabilities. He said I'm using it at only 20% of it's capacity and I'm happy with that. Just imagine if I get to 50% or 80% of it's abilities. Seriously, this guy really cares about how he can help you to use process street better, giving you tailor made tips and information and thereby strengthening your business and helping it to grow. Thank you so much Process street for hiring such a caring, wonderful, supportive and strong team!
It helped me to organize and to have all my information, forms, etc. in one place. The blogs, webinars, support and podcasts have also helped me with organization and growth of my business. Our rep has given me a lot of tips on what I need to do to use it more effectively. Every time I talk to him, I learn something else. I'm looking forward to actually creating a real template to run as a checklist on my staff trainings which we do every week. I hadn't even considered doing that until he mentioned it. He's helping me to run my business more effectively. I must say that I am not a computer savvy person and I totally resisted even using it, but it has been a great place to store all of my information for my business. I'm sure this is not the most inherently valuable thing in the product within itself but the thing I have found the most valuable is the support! OMG, all of their team members have been helpful and when you ask for help, someone actually responds. They have these awesome informational blogs and podcasts that help you with your business and even webinars which help to make sure you're aware of all of the features that they have. But I must say, the guy I have dealt with the most, our rep is crazy phenomenal! Like I said, I'm not a computer savvy person so I'm very satisfied with the very basic way I'm using Process Street and how it has helped me to organize my information (which the place I'm coming from was a horrible disorganizational mess just to put things into perspective) but this dude really wants me to use Process street to the utmost of it's capabilities. He said I'm using it at only 20% of it's capacity and I'm happy with that. Just imagine if I get to 50% or 80% of it's abilities. Seriously, this guy really cares about how he can help you to use process street better, giving you tailor made tips and information and thereby strengthening your business and helping it to grow. Thank you so much Process street for hiring such a caring, wonderful, supportive and strong team!
Pros
I must say that I am not a computer savvy person and I totally resisted even using it, but it has been a great place to store all of my information for my business. I'm sure this is not the most inherently valuable thing in the product within itself but the thing I have found the most valuable is the support! OMG, all of their team members have been helpful and when you ask for help, someone actually responds. They have these awesome informational blogs and podcasts that help you with your business and even webinars which help to make sure you're aware of all of the features that they have. But I must say, the guy I have dealt with the most, our rep is crazy phenomenal! Like I said, I'm not a computer savvy person so I'm very satisfied with the very basic way I'm using Process Street and how it has helped me to organize my information (which the place I'm coming from was a horrible disorganizational mess just to put things into perspective) but this dude really wants me to use Process street to the utmost of it's capabilities. He said I'm using it at only 20% of it's capacity and I'm happy with that. Just imagine if I get to 50% or 80% of it's abilities. Seriously, this guy really cares about how he can help you to use process street better, giving you tailor made tips and information and thereby strengthening your business and helping it to grow. Thank you so much Process street for hiring such a caring, wonderful, supportive and strong team!
Cons
My cons are probably not very fair, because I am not very "techy" but it did take me some time to get to the point where I am now with Process Street and I'm sure that part of my not using it to it's fullest capacity is partly due to my lack of computer literacy so it's a good thing that their support is so wonderful. Otherwise, I'm sure I wouldn't haven't gotten as far as I have. So my con I guess is more so about myself than Process Street. But I would say that what I liked the least is the pain, time and effort it took me to figure it out and the ongoing time and effort it will take to use it more to it's fullest potential. But with their support , I know that the time and effort put in is going to more than pay off in the end. I believe the value that Process Street brings way outweighs the time, effort and costs of the product. The support is just amazing and that's such a huge part of their value. Alright, I guess the following isn't the major stregnth of their support, but they have these really super cool accents too! Okay, I'm a raving fan. I don't have anything to say I like least about this software.
Rating breakdown
Likelihood to recommend: 10/10
I have used this service a few times and liked the repeating checklist scheduling and the ability to embed the checklists on webpages and invite clients to comment. The challenge we ran into with it is that when our clients do not have a cost effective and simple way to identify the comments and users with each client team having 2-5 staff that may need to collaborate on a checklist. For us as a focused agency with a smaller number of clients we haven't figured out a way to make it easy. We love the simplicity of setting up the lists would like to be able to include more content in the tasks. simplicity, embedding, lead capture
I have used this service a few times and liked the repeating checklist scheduling and the ability to embed the checklists on webpages and invite clients to comment. The challenge we ran into with it is that when our clients do not have a cost effective and simple way to identify the comments and users with each client team having 2-5 staff that may need to collaborate on a checklist. For us as a focused agency with a smaller number of clients we haven't figured out a way to make it easy. We love the simplicity of setting up the lists would like to be able to include more content in the tasks. simplicity, embedding, lead capture
Pros
simplicity, embedding, lead capture
Cons
user collaboration with clients is not simple unless you pay for all users
Rating breakdown
Likelihood to recommend: 6/10
For any business owner that is looking to scale or needs to improve their processes, Process Street is a must have. It has been invaluable in helping us document every process in our business. We have become more efficient by eliminating unnecessary steps that were not adding value. The ability to run checklists against processes has helped us become more effective by eliminating missed steps that would result in loss of revenue. Training is vital to any business and ours is no exception. Process Street has become our training portal to teach our VA's and the consultants we use. It is impossible to measure the time it has saved us. We use screen shots and written documentation that is linked to each step so there is no room for error. We have used a number of Web-based software systems and the customer support and user experience at Process Street is second to none. Process Street improves your processes, saves you time and will help you be more profitable. What more can you ask for.
For any business owner that is looking to scale or needs to improve their processes, Process Street is a must have. It has been invaluable in helping us document every process in our business. We have become more efficient by eliminating unnecessary steps that were not adding value. The ability to run checklists against processes has helped us become more effective by eliminating missed steps that would result in loss of revenue. Training is vital to any business and ours is no exception. Process Street has become our training portal to teach our VA's and the consultants we use. It is impossible to measure the time it has saved us. We use screen shots and written documentation that is linked to each step so there is no room for error. We have used a number of Web-based software systems and the customer support and user experience at Process Street is second to none. Process Street improves your processes, saves you time and will help you be more profitable. What more can you ask for.
Rating breakdown
Process.st has made a world of difference in the work of everyone in the office at my job. I work in the social services field at an organization that has a fixed income and a fairly high turnover rate for staff. From the fixed income standpoint, Process.st offers a ton of features at no cost to my entire team. This has given me the ability as the office manager to have confidence in my employees and be able to spot check them as I have time. Any organization w/ a fixed income truly needs to make the most of what they have, and Process.st allows us to do that. We serve ~60 people at my location and we need to keep many many many documents up-to-date and maintain consistency in the way we do things. Thanks to Process.st for making it so much simpler! From the staff turnover standpoint, Process.st lets me create processes for others to follow. This is a giant aid in training new staff because I can run some checklists and have them learn while being productive. This has lowered the need for my involvement in training and therefore given me more time to be productive on my own work. Thanks Process.st!Great functionality in creating checklists and adding features to them. The continued addition of new features is something that really sets Process.st apart from others. Great customer service! Anytime I send out a chat question to Vinay or whoever is online, they respond pretty quickly. Also, knowing who is online and being able to follow up w/ that person is very helpful!
Process.st has made a world of difference in the work of everyone in the office at my job. I work in the social services field at an organization that has a fixed income and a fairly high turnover rate for staff. From the fixed income standpoint, Process.st offers a ton of features at no cost to my entire team. This has given me the ability as the office manager to have confidence in my employees and be able to spot check them as I have time. Any organization w/ a fixed income truly needs to make the most of what they have, and Process.st allows us to do that. We serve ~60 people at my location and we need to keep many many many documents up-to-date and maintain consistency in the way we do things. Thanks to Process.st for making it so much simpler! From the staff turnover standpoint, Process.st lets me create processes for others to follow. This is a giant aid in training new staff because I can run some checklists and have them learn while being productive. This has lowered the need for my involvement in training and therefore given me more time to be productive on my own work. Thanks Process.st!Great functionality in creating checklists and adding features to them. The continued addition of new features is something that really sets Process.st apart from others. Great customer service! Anytime I send out a chat question to Vinay or whoever is online, they respond pretty quickly. Also, knowing who is online and being able to follow up w/ that person is very helpful!
Pros
Great functionality in creating checklists and adding features to them. The continued addition of new features is something that really sets Process.st apart from others.
Great customer service! Anytime I send out a chat question to Vinay or whoever is online, they respond pretty quickly. Also, knowing who is online and being able to follow up w/ that person is very helpful!
Cons
Administrative controls only come w/ pay version. As I mentioned in my review, at an organization w/ a fixed income and HIPAA responsibilities, it would make my life soooo much easier if I could set admin controls in the free version. I currently have to be very careful w/ the checklists I create and make sure that no identifiable info can be seen.
Rating breakdown
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