Process Street Pricing

I must say that I am not a computer savvy person and I totally resisted even using it, but it has been a great place to store all of my information for my business. I'm sure this is not the most inherently valuable thing in the product within itself but the thing I have found the most valuable is the support! OMG, all of their team members have been helpful and when you ask for help, someone actually...

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My cons are probably not very fair, because I am not very "techy" but it did take me some time to get to the point where I am now with Process Street and I'm sure that part of my not using it to it's fullest capacity is partly due to my lack of computer literacy so it's a good thing that their support is so wonderful. Otherwise, I'm sure I wouldn't haven't gotten as far as I have. So my con I guess...

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- Very intuitive and easy to learn for even the most tech illiterate users - Magical interface that is constantly being refined and enhanced - Responsive interface is BEAUTIFUL on a smart phone or iPad (no need for an app) - Very clever features that rely heavily on APIs and other apps to extend it's benefit and value - Highly responsive service and support that tries to bring solutions - Regularly releasing GREAT new features and enhancements that add more value - There truly is no other product on the market like this - if you're a small business owner, THIS IS YOUR SOLUTION for dealing with Processes, Procedures and Policies!

- It's unfortunate they don't build CRM, email marketing, help desk, VoiP phone system or team chat software .. because we'd buy them all if they were 1/2 as good as Process Street - sorry to drop the ball on a balanced review - but really, these guys are awesome and I cannot think of anything bad to say. Except maybe their logo is very similar to Help Scout's logo (which we also use) so sometimes I get confused between their short cuts on by browser bar. That's the best I can come up with. (really, it's the same blue!)

Great functionality in creating checklists and adding features to them. The continued addition of new features is something that really sets Process.st apart from others. Great customer service! Anytime I send out a chat question to Vinay or whoever is online, they respond pretty quickly. Also, knowing who is online and being able to follow up w/ that person is very helpful!

Administrative controls only come w/ pay version. As I mentioned in my review, at an organization w/ a fixed income and HIPAA responsibilities, it would make my life soooo much easier if I could set admin controls in the free version. I currently have to be very careful w/ the checklists I create and make sure that no identifiable info can be seen.

It allows the manager and the assistant to fully see what is in process and who it is waiting on. Nothing is in our heads any longer and best of all, no step is forgotten or overlooked because we are able to create Stops in the process so certain required steps or documents are collected before moving forward. Our compliance and process automation have skyrocketed because of this product.

The cost or lack of ability to easily add a LOT of external users to do one or two clicks in the process. That would be really cool to include that.

The product is easily customisable to suit any business operation. In addition there are plenty of free templates that one can use as a starting point. The support team is also very friendly and available.

Only a few improvements that I would suggest, but they don't detract at all from the overall usefulness of the product.

I love the concept of checklist software, and of all the ones I reviewed, this one has the most functionality. Additionally, they are adding functionality continually.

There is still some functionality missing that we would like to see. There is also some limitation on formatting of text within a task.

We love the ability to have the entire team on the same page when it comes to major projects. As a tech startup, we have a lot going on at once and a ton of moving pieces - moving quickly! Process Street keeps our teams aligned and processes in check.

Cost to add each additional user would really be the only note

We have a micro business, so custom software is out of our price range. The software made specifically for our industry doesn't deal with checklists or have the ability to allocate tasks to other members. I've tried a lot of other software to do what ProcessSt does this it is the first one that everyone in the office likes and USES; one of our staff members is not very good with anything computer...

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Occasional dropouts. Due to updates I presume. They happen in the middle of the day but as we're in Australia, I suspect these are happening at night with the majority of their customers in mind.

- Price: Free with unlimited archiving. Archiving allows for clutter-free homepages too! - Clean Cut: The overall design is pleasing to work with and represents the creativity as well as the business professional clarity, that Process Street offers. - Ease: The learning curve is low, and the ability to use this platform is quite simple

One thing I found that was an inconvenience was when I would want to put in a new image in the beginning of a template but had already filled it with multiple text, image, and video blocks. This would require me to drag it upward, which typically isn't an issue, just time consuming. However, I couldn't simply drag it upward and let the screen fly by, I had to continually "shake" the image upload block upward to keep it moving. Just something to look into, and possibly inserting other files like media files directly into spots on the template instead of automatically on the very bottom of the template.

Can define internal business processes so my assistant can execute them with minimal guidance. I can see what my assistant has accomplished.

The logic flow is a little difficult and they want me to pay more for additional functionality. I'd like to get these advanced features for the same price. Giving even more visibility into what's been accomplished would be great.

1. Ease of use, small turning curve 2. Ease of editing templates 3. The ability to update a template which will go on to automatically update existing checklists if needed

To benefit from 'conditional logic' & 'enforced order' (both very useful features) subscription cost doubles by having to switch from Business to Business Pro pack. I appreciate there are other benefits to the Pro pack but they are not needed for me

The pro's are that it's cloud based, searchable, checklist driven, multi-media for processes, affordable, lots of advanced features, integrations. Keeping SOP's and checklists in ms word is clunky, it's important to choose a good cloud based system these days. Compared to other affordable SOP systems (standard operating procedures) process st is superior I think. Having my SOP's and checklists in process st will allow me to scale at least 4 times quicker in terms of business growth.

not really any cons, I think it's more just getting to know how much and what you can use it for. I'm just working out how I might be using it for handbook type information but that's probably more changing my way of thinking and adapting to what's new and improved. I did find the billing wasn't very clear and there have been times no-one is getting back to me.

Standardizes the workflow and makes training people so much easier. I love the ability to push changes through to all existing processes

I wish there was a way to copy/paste chunks of a process to an entirely different process...not just duplicate on the same process.

Great collaboration for cross functional teams. Easy onboarding and setup. Conditional logic is really solid. Customer support is excellent.

I don't have any cons about the software.

Ease of use; collaboration features; customer support; fully featured; continuous improvements. Appropriate for most projects (even big ones), and avoids all the complexity of MS Project (resource leveling...).

Minor user interface issues or gaps (zoom issues with critical path, lack of "indent" option for tasks). Overall not a big deal compared to all the benefits.

Generally, the ability it provides to better organize tasks and respect critical procedures. And I especially value the possibility of adding templates and sending emails directly.

Just small details (for example, it is a bit difficult for me to quickly visualize the due dates of tasks that are not already expired, just because of they are not highlighted)

I can use variables inside my templates, so that when a checklist is created through Zapier, I can use data coming in from our CRM. That means that my discovery sessions can have scripts tailored for each prospect. Also, completing each task can fire of a Zapier automation, so I can make a lot of things happen just by clicking one button. Ultimate automation bliss!

Building the template can be a bit awkward since each element must be positioned on it's own. If you don't understand the Template -> Generate Checklist workflow, then you're in disappointment. Also, conditional logic and stop tasks are in a pricing tier that makes it prohibitive for small organizations.

1. Can create a list of tasks and generate a template for the standard operating procedures in the company. Then we can assign individual persons or teams to execute the process and monitor the progress through the online dashboard. 2. Integrated to third party apps including gmail, calendars, paypal, etc so that we can automatically schedule tasks and assign workflows directly through the process street. This is the biggest advantage of the software. 3. Available as PC application. Accessible through web browser (Compatible for mobile views). Can get notifications after accomplishing the tasks. 4. Intuitive to learn and easy to use. Great way to communicate with team members and structure work process.

1. As of now we can only assign an entire process to a team. We can't assign people to individual tasks. 2. Expect more default templates to make things easier for first time users. 3. Mobile application is not yet available for android platform.

simplicity, embedding, lead capture

user collaboration with clients is not simple unless you pay for all users

Excellent workflow Easy to use and setup Great with Zapier (works as lead management for us) Team members love using it

The only problem I have is pricing can get expensive if you want to have multiple users. We end up using one account daily.

No pros were added to this review

No cons were added to this review

Ease of use, added media, reporting, form fields and more.

It took awhile for some features but they are here and working now.

Process Street allows you to track your team’s workflows, checklists, and procedures. Process mapping and data mapping is also possible with Process Street. It also deals greatly with data archiving and management. Process Street covers a lot of features which is a great deal for its price.

Would love to have features such as help desk, phone, and calling system.

I came across this software by accident, we were looking for a template for a form were creating and ended up here. I was surprised by the number of options available for the type of form we were looking for and the options we had to customise it. This is something I never knew existed but now know is needed.

The cons I have is not about the software but maybe they could have limited pricing for people that just wanted to use it now and again or a once-off fee, we would not need to use this type of software on a regular basis but the option to dip in and out and pay a small fee would be good.