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Nimble
5
990
4
666
3
169
2
27
1
16
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Contact management & social relationship solution
Table of Contents
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Nimble - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Nimble overview
Based on 1868 verified user reviews
What is Nimble?
Nimble is a CRM program with key features that include a contact database, contact management, lead management, and more.
Who uses Nimble?
Reviews for Nimble come from a wide variety of industries, including marketing and advertising (10% of reviewers), computer software (8%), and information technology and services (8%). The most frequent use case for Nimble cited by reviewers is CRM (44% of reviewers).
What do users say about Nimble pricing?
Reviewers indicate that Nimble offers affordable pricing and essential CRM features, which they find cost-effective for small businesses. However, some users say the price increases with added users or features, and they find the free version too limited.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Integrations
Client Relationship Management
Sales Management
Customer Support
Recurring software instabilities
Limited and unreliable mobile experience
Nimble’s user interface
Nimble review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.2
Ease of use
4.3
Customer support
4.3
Reviews sentiment
What do users say about Nimble?
Reviewers indicate Nimble streamlines contact management by automatically gathering information from emails, social media, and web sources, making it easy to organize, segment, and track communications. They appreciate its integrations with platforms like Gmail, Office 365, and social networks, which help save time and centralize client data for efficient workflow and relationship management.
Users report Nimble is generally easy to use, with a simple interface and helpful tutorials, though some find advanced features or setup challenging. They feel pricing can be confusing or expensive as needs grow, and note occasional limitations in reporting, automation, and technical support.
Select to learn more
Who uses Nimble?
Based on 1,868 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Nimble's key features
Most critical features, based on insights from Nimble users:
All Nimble features
Features rating:
Nimble alternatives
Nimble
Starting from
29.9
/user
Per month
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Starting from
15
/user
Per month
Bitrix24
Starting from
69
Per month
Mailchimp
Starting from
13
Per month
Nimble pricing
Value for money rating:
Starting from
29.9
/user
Per month
User opinions about Nimble price and value
Value for money rating:
To see what individual users think of Nimble's price and value, check out the review snippets below.
Sally K.
designer
Anthony R.
finance and international business
Nimble integrations (73)
Integrations rated by users
We looked at 1,868 user reviews to identify which products are mentioned as Nimble integrations and how users feel about them.
Integration rating: 5.0 (5)
“I don't know that I am using this it's fullest. I wish that it kinda logged the emails as touch points itself in the correct client to prevent me from having to log things like that myself.”
Adelita D.
Founder
Integration rating: 5.0 (4)
“I was able to institute total network rules for both outbound and inbound messaging that allowed me and my staff to send encrypted messages while out in the field.”
Eric M.
Fiduciary
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
Other top integrations
Nimble customer support
What do users say about Nimble customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Nimble customer support.
Widely noted by reviewers, Nimble's customer support is responsive, friendly, and often resolves issues quickly.
Multiple users highlight that support is easily accessible and provides helpful guidance, even for complex or urgent problems.
A fair number of users appreciate proactive assistance, including timely notifications and replacement of faulty hardware.
A minority of users report slow or inconsistent response times, especially on weekends or for technical issues.
Support options
Training options
To see what individual users say about Nimble's customer support, check out the review snippets below.
“My business is able to elevate with Nimble from knowing the area that my product business is most use, allows business to stay a flow in all aspects needed to become popular and manageable.”
shana s.
food preparer
“Less is more in certain areas and although tailoring aspects is good, sometimes it's overkill making the process more complicated than it needs to be.”
Matt H.
Technical Operations Manager
“Sometimes their customer support team is a bit slow in their response”
Andres M.
Research
Nimble FAQs
Q. What is Nimble used for?
Designed for SMBs, Nimble connects all contacts, calendars, communications & social interactions on one platform for streamlined communication & lead nurturing. It is a CRM tool for Office 365 and G-Suite that builds contact management solutions for teams and individuals. It does all the work by integrating with productivity apps such as inboxes and calendars, delivers a streamlined user experience, and was built to help business teams close more deals, faster. Nimble unites various small to midsize business teams nurture personal and business relationships across email, social networks and various cloud-based business applications. Nimble combines the strengths of traditional CRM, classic contact management, social media, sales intelligence and marketing automation into a powerful relationship management platform that delivers relationship insights everywhere you work.
Q. Does Nimble support mobile devices?
Nimble supports the following devices:
Android, iPhone, iPad
Q. What level of support does Nimble offer?
Nimble offers the following support options:
Knowledge Base, Chat, FAQs/Forum, Email/Help Desk
