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Nimble Logo

Nimble

4.4
(1.8K)

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Contact management & social relationship software

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(62)

Nimble Features

Features Summary

Functionality

4.2

/5

1.8K

Total features

52

14 categories

Nimble features

API
Activity Tracking
Calendar Sync
Calendar/Reminder System
Contact Database
Contact Management
Customer Database
Customer Engagement

Common features of CRM software

API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Calendar Management
Calendar Sync
Calendar/Reminder System
Campaign Management

Price starts from

25

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.2

/5

1.8K

Price starts from

25

/user

Per month

learn more

Total Features

52

Unique features

  • No unique features

Functionality

4.4

/5

17.5K

Price starts from

ic-pricetag

No pricing info

learn more

Total Features

207

Features in Common

51

Unique features

  • Call Recording

  • Field Sales Management

  • Sales Approval

  • Routing

Functionality

4.2

/5

6.1K

Price starts from

20

/user

Per month

visit website

Total Features

207

Features in Common

51

Unique features

  • Client Tracking

  • Gamification

  • Surveys & Feedback

  • Statistical Analysis

Common Nimble comparisons

Reviewers who mentioned features said:

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Tawanda S.

Nonprofit Organization Management, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Making customer relationship management a breeze and exciting experience

Reviewed 3 years ago

Customer relationship management is made easy; this is probably one area not taken so seriously by marketers but once used you will notice how much you have been missing. Nimble has been straightforward from roll-out through to implementation. Product support is satisfying and encouraging

Pros

For the greater part I am impressed by the dashboard presentation of Nimble; it gives all the needed information at a sign glance, you can keep track of new connections and keep them in the loop. It is well integrated into other productivity applications like G-Suite, LinkedIn and Office 365 among others

Cons

Email limitations may be annoying but then that makes it a business as options are available if you would subscribe to premium priced packages

TR
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Thomas R.

Internet, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Inexpensive and extensive with small quirks

Reviewed 10 months ago

Nimble has many benefits for sole proprietors and small businesses. As long as you don't mind the little things, Nimble is an affordable alternative to other CRM systems. However, I see an internationalization as difficult, because just such little things like the date format or the week start on Monday are a prerequisite for an international orientation.

Pros

Perfect Chrome integration Social media connection Multiple email accounts Multiple email senders All integrated Google calendars available Cheap All basic CRM functions

Cons

English only Date format not changeable (e.g. dd.mm.yyyy) Week start not changeable (always Sunday) Complicated setup Not always logically structured Partially outdated views that do not fit into the overall picture (e.g. calendar)

AR
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Verified reviewer

Real Estate, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Private Commercial Real Estate Debt Company Reviews Nimble

Reviewed 8 years ago

We spent a good amount of time investigating our options and so with whatever drawbacks, we are still happy with our investment in nimble. Whatever its shortcomings, its much easier to use than our old system which was designed by a company called blue robin.

Pros

We like the simplicity, browser plug in is really interesting. its engaging but we don't use a lot of the features.

Cons

1) Like I said we do appreciate the simplicity but the biggest disappointment / the thing that would make the system a slam dunk for us if improved is simply the dropdown customization for contact categorizations. We have no use for "Hot Lead" we're not sales people, we're a capital source for the real estate world. We changed those to be subcategories of the lead type which we also customized. The...

Vendor response

Thank you for taking the time to review Nimble. I want to address a few of the concerns you brought up in the Cons to help out. For 1. We recommend using the Custom Data fields feature in Nimble to create uniform data instead of Tags because they can definitely get messy. For 2. Twitter doesn't differentiate between people or company accounts over their API, therefore, we can only import...

BL
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Byron L.

Internet, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Making It Easier On Us All | Nimble Product Review

Reviewed 3 months ago

All in all, though, I think Nimble is definitely worth checking out if you're looking for something that will make your life easier when it comes to marketing automation!

Pros

I've been using Nimble for a few months now, and I have to say, it's pretty great. It does everything that it says on the tin and then some.Here are some of the pros:1) It's easy to use. You can be up and running in no time at all.2) The support team is great—they reply quickly and are very helpful when answering questions or dealing issues you might have had while using the product.3) It integrates seamlessly with other popular services like Mailchimp or Google Analytics so that you don't have to worry about connecting multiple platforms yourself!

Cons

Now for some cons:1) The pricing structure can be a bit confusing if you're new to this type of software; there are different plans depending on how many people will be using it within your organization (i.e., 5-person plan vs. 50-person plan). Make sure to ask your sales representative which one would be best suited for your business!

TZ
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Tina Z.

Financial Services, 10,001+ employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Nimble review

Reviewed 2 months ago

Overall I have a very positive experience with Nimble, it’s helped mew tremendously with my productivity and of course our marketing efforts. I’d recommend it to other firms who might need this software too

Pros

I like how it helps us to organize so much information in such an efficient manner. It is so very intuitive and reliable to use

Cons

I feel like this software can improve on better catering to the business that use them. Have more customized features that are specific to the user

SS
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Sushil S.

Higher Education, 501-1,000 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Decent CRM software

Reviewed 2 months ago
Pros

Contact management has been lot easier with the use of Nimble and i heard its a great in tracking sales. And, interface could be made more user friendly.

Cons

Reloading issue while going back to the previous page.

JG
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Jeffrey G.

Retail, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Nimble Storage - Best in class

Reviewed 3 years ago

We have been with Nimble for 5+ years and would recommend them to anyone looking for a fast, reliable storage solution with great customer support.

Pros

The solution is easy to install, easy to setup, and easy to use. The web interface makes managing the solution a breeze, and Infosight provides a plethora of data with insight into how the SAN is performing / capacity planning / any bottlenecks with virtual machines etc. Nimbles support team has always been amazing -- going above and beyond to resolve customer issues. Performance has never been an issue on this solution, even with it being hybrid.

Cons

There are some features that I miss coming from a Netapp solution prior to Nimble, one being breaking clones off from their parents into new volumes. This was a useful feature when wanting to clone data from one environment to another without permanently retaining a delta clone. Another feature I kind of miss is providing CIFS / NFS directly from the storage, removing the need to have separate file servers.

AA
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Alhassan A.

Nonprofit Organization Management, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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If you can't afford to hire a systems administrator, Nimble can be a great substitute

Reviewed 2 years ago

My overall experience with Nimble has been great. When I decided on starting a part-time business management consultancy gig on the side, my biggest worry was how I was going to find the time to merge both effectively. Nimble has made that process seamless and absolutely stress-free.

Pros

What I like the most are it's automation and contacts management features. The ease with which I signed up for the free trial and subsequently upgraded after successful testing was my first indication of how good working with Nimble would be. Doing this as a part time consultancy gig, the effectiveness and efficiency of Nimble's automated processes allows me to save a lot of time on tasks and activities that would have taken up a whole lot of time from my work week.

Cons

Some features are not easily accessible with the way the interface is laid out. Which means for a first time user, you might have to spend a bit of time acquainting yourself with the program. But honestly, since it hasn't interfered much with my work or that of my clients' whose accounts I manage, I couldn't complain.

DG
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David G.

E-Learning, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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the BEST contact relationship management system by FAR! - and I have tried many.

Reviewed 5 years ago

Nimble is a true Godsend. Nothing else even comes close to it. Yes, it is easy to use, it connects with everything out there, it has a fast and intuitive interface, and more. But what I like most is how it saves me COUNTLESS of hours, because it does all the research for me, and some of the data entry, building complete client profiles in seconds rather than hours. Literally saves maybe 30 minutes...

Pros

Nimble is a true Godsend. Nothing else even comes close to it. Yes, it is easy to use, it connects with everything out there, it has a fast and intuitive interface, and more. But what I like most is how it saves me COUNTLESS of hours, because it does all the research for me, and some of the data entry, building complete client profiles in seconds rather than hours. Literally saves maybe 30 minutes...

Cons

The Deal Management aspect is really, really weak. Really. At the very least, allow us to create categories for pipelines. I mean, I have like 5 different types of deals. Each deal type needs its own custom pipeline because the processes are all different for each deal type. But we are given the ability to only have one pipeline, and somehow make all the different deal types work. Thats crazy :)

Vendor response

Hi David, Thanks for your review, and we are so glad that Nimble has been able to help you save time and energy managing your contact relationships! The ability to create multiple pipelines is definitely on our current roadmap, and we hope to implement this feature in 2018. Best Regards, Olivia

RK
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Ross K.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Nimble is one of the best CRM I have used. For 6 years its played a key part in my daily activities.

Reviewed 5 years ago
Pros

1. Nimble's ability to pull social and contact data reduces the amount of data I have to enter manually. 2. The Nimble Smart App for Browsers is the real point of difference. With browser extension you are able to hover over a person's name or company name, in say LinkedIn, and Nimble will build a profile of the person with position, social media profiles, of the business' company size and...

Cons

The email editor is not as good those in GMail and LinkedIn. However this is overcome by using your GMail or Outlook and you have access to the Nimble Add-in for both programs. While the Group Message function is an excellent feature it would great to see a full e-newsletter campability available from within Nimble.

KS
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Kurt S.

Management Consulting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Great when it connected to FB/Linkedin, tagging worked and we could trust the export to MailChimp

Reviewed 5 years ago

All the benefits are gone with no real connection to FB and Linkedin and that we cannot trust the tagging and export to MailChimp works. And I'm not sure that we are allowed to use your software when EU/GDPR General Data Protection Resolution will be enforced in May 2018.

Pros

Tagging and export to MailChimp if we can trust it works. That you listened to suggestions in the beginning.

Cons

That we cannot trust the tagging and never knows when we can export to MailChimp. Also pretty irritating that I have suggested changes to the usability that is neglected. Do not ask med to spend time on describing the things that irritate me every day and then do not bother to at least give me an explanation on why it is not being solved. Some of it have worked the way I want it and you just change it without notice and I only hear that it is in the pipeline - and have been it for about two years.

Vendor response

Hi Kurt, Thanks for sharing your review of Nimble. I can assure that all feedback and feature requests, we receive have been shared with our Product team to further improve our CRM. Most of the key features we introduce have come from the feedback of our users, therefore, any feedback you give us is definitely taken into consideration. Although we are not always able to deliver on every feature...

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Kate M.

Education Management, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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It's fine for social crm and selling. Don't try to get too creative with it.

Reviewed 8 years ago

This is best for those actively selling with fairly normal sales cycles. For those of us who have less common sales cycles, clients who are not on social media, or need more workflow functionality, it isn't much better than a spreadsheet. It's not expensive for a small shop, but the per person fee is obnoxious. My assistant has to have a 2nd account even though she's connecting with clients on my behalf and we need all the information/emails in one spot. I keep nimble, but I'm not much of a user at this point. I'm looking forward to watching it improve. The customer support tries and that's worth a decent review.

Pros

Social metrics for contacts in one spot (though linkedin is a fail) - good concept, needs work I can add notes to my students each time I work with them so I have a persistent record Daily update of your calendar (not updated 12 hours prior?) and List of social connections made within the past day (twitter followers) so you can thank them the old fashioned way rather than with a bot.

Cons

My clients do not use twitter so that aspect is not essential for us. My assistant has to have a separate account which seems silly, adds nominal expense, but also doesn't actually give her access to my calendar/tasks/emails/etc. That has been a big disappointment. I end up not using nimble as much as I had hoped because we couldn't create our workflows through it. We had hoped she could auto schedule tasks for us based on my interaction with a student. ie send thank you note x days after last meeting, find out how the self study is going, etc. None of this appears to be possible. So nimble is not super functional for us. If we ever have a mass market or b2b client base this may become more interesting. I give decent marks to nimble, but frankly it doesn't serve us very well.

Vendor response

Hi Kate, Thanks for taking the time to share your feedback about Nimble. Regarding the shared calendar, you can now set the "Nimble Default Calendar" to be shared between team members in Settings >> Users. For your tasks, your team member can navigate to the "Activities" tab and sort tasks by different team members to see their activities. Lastly, for message privacy, you may "unlock" your message account within Nimble by selecting the lock icon in Settings >> Networks & Imports, or you can set a specific thread to public by clicking on the lock icon at the thread-level. If you're having any trouble setting up these features, please send me a message at care@nimble.com and my team will be happy to help. Best, Joseph

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André d.

Financial Services, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very advanced CRM program that is fun to work with

Reviewed 5 years ago

Overview on prospects, overview on offers, easier to do business.

Pros

Links to social media, a lot of options to tag relations and make selections, easy to create mailings and able to see all contact moments/e-mail under 'pending and history'

Cons

Links to social media is not optimal. Would wish to see which relations I am connected to on Linkedin and Facebook. And suggest to connect if that is not the case or other way around (if linkedin connection not in Nimble, auto add). I would like to see social media publications/activity of the relation in Nimble. Ofcourse if FB/Linkedin do not allow, you cannot offer it. Integration with Whatsapp...

Vendor response

Hi Andre, ¿Thanks for sharing your feedback. :) We are so glad to hear that you are enjoying our social media integration, as well as how easy it is to send and receive emails directly within Nimble. Recently, LinkedIn and Facebook closed their API so that other 3rd party integration, such as Nimble, are no longer able to integrate. However, you can most definitely download the Nimble Contact Add-in to your browser in order to locate contacts and their information directly within LinkedIn and Facebook and add these contacts to your records within Nimble. Best, Olivia Nimble Customer Success Ninja

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Nurul Saidah M.

Banking, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Marketing tools with Nimble

Reviewed 8 months ago
Pros

It's nice to see a customer relationship management system that isn't driven entirely by salespeople, and efforts in Account Marketing and sales may be tracked very well inside the system. The pricing is straightforward, with only one direct plan to choose from. Nimble ensures that my customers, my most valuable assets, are well taken care of—a speedy and dependable solution with excellent assistance for customers.

Cons

It has a few minor glitches. Many times, the thumbnail images of the contacts displayed the incorrect photo. There were certain aspects of sending emails that did not operate as intended. The surveillance of social activity was severely restricted to only a few sites, and the offered functionality was quite restricted.

RE
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Ralph E.

Information Technology and Services, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A Powerful CRM for Managing Day to Day Business Activities With Ease

Reviewed 2 years ago

Overall, Nimble is a nice product that I would recommend to anyone who needs easy-to-use CRM software.

Pros

The first thing you notice when you sign up on Nimble is the ease with which you set things up. You are basically guided by timely prompts on the screen to set your account up easily. At this point, you get to set up integrations to integrations to connect Nimble with other services that you use be it Microsoft 365 or G Suite. This is very useful if you are not familiar with the interface of Nimble...

Cons

Nimble clearly has its strengths, and for what I need, it clearly serves me well. The only con I can think of is maybe the pricing because there are cheaper options you can consider; in fact, some are free.

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Santiago A.

Marketing and Advertising, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best platform to help your business grow.

Reviewed 4 years ago

Knowing the clients, studying each one of the client prospects, is one of the most difficult tasks at present. Since we use Nimble, we have a platform that puts at your disposal that information to minimize marketing errors that are usually repeated, which is to focus commercial strategies in only one way, the general, and do not offer to potential buyers, personalized attention. People like to feel...

Pros

It is always a headache to put together effective strategies to increase sales and to attract new customers, thanks to Nimble it is one of the most pleasant activities we have achieved. I like that detailed but complex vision that gives you the whole scene of your business. One of the aspects that I have enjoyed most, is to be able to make a digital radiograph of each client, to have all the relevant...

Cons

So far I have not presented any inconvenience, I think they are very aware of the improvements that must be made because I have not generated any difficulties, that is why I can not qualify negatively none of the aspects they offer. I really believe that its potential is vital for all entrepreneurs who are looking for a strong tool to increase their sales.

PT
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Philip T.

Food & Beverages, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good solid CRM system; works well for a solopreneur with over 7000 contacts

Reviewed 5 years ago

Just getting all your contacts into one place with social profiles and email history is a great. The amount of data entry is significantly less than other products (like Sugar CRM) that i have used in the past.

Pros

The integration with gSuite is great; its also pretty easy to create contacts and find their social profiles (linkedin, twitter etc.) Very easy to see past emails, schedule tasks and reminders for followups. Finding/Segmenting customers is good.

Cons

People join companies, leave and go to a new company. As such its important to see your personal relationship with that person across all the companies they have worked. Unfortunately there is no way to mark emails as "archived" so you don't really know quickly (without reading a bunch of history) that the email you selected is the wrong email. Also with the smaller version you are limited to the...

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Stan R.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I thoroughly enjoy using Nimble and its widgets.

Reviewed 5 years ago

Helps me organize my contacts for staying in touch. I can interact with a person by email or social channels from within Nimble. I can email relevant information to groups and track the results which is extremely helpful.

Pros

What I like most is that Nimble does the work in terms of populating lead information on its own. This saves me a great deal of time and provides information I would not otherwise have found. I also appreciate the ability to view an individual's social activity and interact with them through Nimble. Another powerful feature for me has been the ability to send group emails and view results.

Cons

When editing Notes I wish I could expand the box for viewing notes in order to make it easier to type and view notes.

Vendor response

Hi Stan, Thanks for your positive feedback about our social integration which enables you to gather insights on potential and existing leads as well as our group messaging feature with open and click tracking. We're so happy you are enjoying these features! I will be sure to share your feedback regarding notes with our Product team. Cheers, Samantha Lead Customer Care Ninja | Nimble CRM care@nimble.com

GH
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Greg H.

Professional Training & Coaching, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Long time customer that has loved Nimble since 2011!

Reviewed 6 years ago

I love using Nimble as my primary CRM. It has helped me organize my contacts, listen for their recent updates and gather addition social information including their profiles on other social networks. While it is unfortunate that other software has locked down their developer ecosystem, Nimble has found a way to help their customers capture information using their Google Chrome extensions. The recent...

Pros

Being able to pull in additional social profile info using the Google Chrome extensions.

Cons

It needs a dedicated iPad app.

Vendor response

Hi Greg, Thanks for sharing such fantastic, detailed feedback about Nimble! It sounds like you are a power user that has experience with all of our Nimble features! That's wonderful. Glad to hear you've been a happy customer since 2011 and going strong. :) I'll be sure to share your feedback for a dedicated iPad app with our Product team. For now, you can access Nimble on your iPad if you are using a Safari browser. Many thanks again!

AR
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Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Nimble the platform that uniquely manages customer relationships

Reviewed 2 years ago

Initially we ran Nimble to manage our customer database, since we did not have a platform that was responsible for recording the data of business contacts, however Nimble offered us much more than data management, it also provided us with sales information, integration with multiple tools to import data without having to hire another platform to help us keep the satisfaction of our customers up to date

Pros

Nimble is a platform that is responsible for managing relationships, as it has multiple intelligent functions that monitor and nurture business contacts providing extensive conversations, Nimble focuses most of its functions in the organization of data, sales information, customer commitments, as well as easily import contact information through Gmail, Yahoo, Outlook, Facebook, LinkedIn, Skype, managing to keep data and customer records fully updated

Cons

Mainly among the features that I dislike about Nimble is that it does not have a technical support via telephone obstructing a real-time interaction solution to solve any problem caused with data management, however this platform has many positive features so it is good to run it

DN
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Debbie N.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Nimble from a Person who is not techie

Reviewed 4 days ago

Nimble makes it easy for teams to collaborate on projects and tasks. It provides a centralized platform for people to share ideas, assign tasks, and track progress. Nimble helps teams organize their tasks, set deadlines, and track progress. It can be used for both individual and team projects. Nimble allows users to automate certain processes such as task assignments and notifications. This helps...

Pros

users to view and interact with their contacts' social media profiles directly within the app.User-friendly interface: Nimble has a user-friendly interface that makes it easy for users to manage their contacts, leads, and sales pipeline.Lead capture: The platform provides lead capture capabilities, allowing users to easily capture and store information about potential customers.Reporting and analytics: Nimble provides detailed reporting and analytics capabilities, allowing users to track their sales pipeline and monitor their success.Customization: The platform allows users to customize their contact database and sales pipeline, making it easier to align with their specific business processes.

Cons

Limited customization options: Some users have reported that the customization options in Nimble are limited compared to other CRM platforms.Technical issues: Some users have reported technical issues with the platform, such as slow performance and system crashes.Cost: Nimble can be expensive for some businesses, especially when compared to other CRM platforms.

YJ
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Yashovardhan J.

Education Management, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best management and CRM platform

Reviewed 2 months ago

Nimble is a CRM platform that helps businesses manage their customer relationships. It's a powerful tool that can help businesses keep track of their customer data, interactions, and communications. Overall, I've found Nimble to be a valuable asset in managing my business's customer relationships. It's easy to use and has a ton of features that are very helpful in managing customer data.

Pros

There are many things I like about Nimble including the intuitive interface, ease of use, comprehensive features, and great customer support. However, if I had to choose one thing that I like most about this software, it would be the ability to track and manage my sales pipeline and customers in one place. This has helped me stay organized and efficient in my sales process, and has allowed me to better serve my customers.

Cons

I didn't like that it was difficult to find contact information for people outside of my organization.

KM
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Kayla M.

Accounting, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Nimble Review: The Difference of Opinions with Business Owners

Reviewed 2 years ago

Overall I truly enjoyed Nimble. It did not take me forever to figure out how to use and become comfortable with Nimble. However, my husband decided he wanted to go for a different CRM. I was not happy and disagreed but he moved us on to another product which is not half bad.

Pros

The Customer service for this application was amazing. This is hard to find in a lot of CRMs. For Nimble it did not require a lot of time getting used too. It was easy to navigate and easy to help other people learn the system. For the computer system, the application is light and moves faster. I don't believe I have ever had the app crash on me while in the process of using it. For a small business owner, it has a fair and reasonable price. This system is really good for tracking time sheets and scheduling. There was never any confusion about which person was taking which job with this section of the application.

Cons

The menus are difficult to find as some of them are hidden, you often have to take a moment to search for them. The limits on the email are quite frustrating. It also does not come with much storage and that can also be frustrating when trying to save and keep things organized.

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Scott A. G.

Media Production, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Nimble...pretty solid CRM

Reviewed 3 years ago

Nimble is able to handle an extremely high volume of information in a way that makes sense and is useful to the user. Trying to run my business without the help of Nimble was overwhelming and unsustainable. With Nimble, I have been able to much more effectively plan and keep track of my contacts with customers, as well as knowing the content of those contacts...which makes for much more effective business building.

Pros

Nimble is able to keep track of, organize, schedule, and prioritize a vast number of contacts, prospects, clients, and colleagues which I would not otherwise be able to do effectively. The interface presents a wealth of information about each of the entries and is customizable, so I can choose what is most important to see and what is not. I like the social media search features, which have been steadily improving, as they provide multiple opportunities and reasons for regular contact. Being able to create email templates is also a big time saver, especially when making several new contacts a week. And these same templates make it much easier to keep in regular contact as each prospect is funneled toward the ultimate goal of becoming a client.

Cons

I've struggled with some of the manual features of social media integration within Nimble. When Nimble auto-detects a social media profile (or profiles), the integration is much more useful. If I have to input the address for the social media profile manually, then the integration is much more bare-bones. One of the features of Nimble that can be useful is a calendar integration that prompts for...

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Brad B.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Best Profile Enrichment App for Business Professionals on the Market

Reviewed 4 years ago

Nimble is our data enrichment application. We use it across departments for the purpose of enriching contact information in all our systems. The product as a plug in via the contact manager and prospecting widget is not only affordable, it 's ROI is immediate, compared to other data enrichment platforms that are very expensive. We leverage Nimble in several business use cases, Top of the funnel lead...

Pros

Nimble's ability to work in all of our platforms google for work, Salesforce CRM, Mobile, Linkedin, 366 Degrees and web pages. Nimble's chrome app works across any page or application we work in. We use it to enrich profiles across all our engagements. Nimble prospector lets us highlight a contact across platforms to automatically update, enrich and push information to our Salesforce CRM or Marketing Platform 366 Degrees. It saves a 10-15 hours a week across departments eliminating manual research or contact and lead updates. The ability of Nimble to provide personal dosssiers on any contact across your business applications is unreal. The platform helps us drive better relationships and realtime data to use in our sales and marketing outreach.

Cons

Nimble is a little misunderstood in the market from my perspective. It can be used as a CRM and is a great solution for departmental or Small to Midsize businesses in this capacity. However the real power is in the enrichment of profiles and prospecting capabilities to find additional information that is missing already in key business platforms Billing, Sales, Marketing or Customer Support. We have no dislikes with Nimble related to the way we utilize it across Salesforce, Google and other key software services we use it with.

Vendor response

Thank you for your review Brad. We really appreciate your support of Nimble and the team.