Nimble Features

Nimble

Contact management & social relationship software

4.37/5 (1,671 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Appointment Management
Appointment Scheduling
Batch Processing
Business Card/Badge Scanning
Buyer Management
Calendar Sync
Calendar/Reminder System
Call List Management
Call Management
Call Recording
Campaign Management
Cataloging/Categorization
Client Tracking
Client/Property Matching
Collaboration Tools
Configurable Workflow
Contact Database
Contact Management
Content Delivery
Contract/License Management
Customer Database
Customer Support
Customizable Fields
Customizable Templates
Dashboard
Dashboard Creation
Data Import/Export
Data Management
Data Visualization
Document Management
Document Storage
Drag & Drop
Email Management
Email Marketing
Email Response Control
Email Templates
Email Tracking
Field Sales Management
For Sales Teams/Organizations
Forecasting
Goal Management
Graphical Data Presentation
Inbox Management
Interaction Tracking
Internal Chat Integration
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Management
Lead Nurturing
Lead Qualification
Lead Segmentation
Live Chat
Marketing Automation
Medical History Records
Meeting Management
Mobile Access
Modeling & Simulation
Monitoring
Multi-Currency
Opportunity Management
Patient Communications
Patient Management
Performance Management
Performance Metrics
Physician Management
Pipeline Management
Pipeline Reports
Predictive Analytics
Product Catalog
Project Management
Proposal Generation
Proposal Management
Prospecting Tools
Quotes/Estimates
Real Time Notifications
Referral Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Sales Forecasting
Sales Pipeline Management
Sales Reports
Scheduling
Search/Filter
Segmentation
Self Service Portal
Shared Contacts
Social Media Integration
Statistical Analysis
Survey/Poll Management
Tagging
Task Management
Territory Management
Third Party Integrations
Workflow Management
Learn moreCompare App
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Appointment Management
Appointment Scheduling
Batch Processing
Business Card/Badge Scanning
Buyer Management
Calendar Sync
Calendar/Reminder System
Call List Management
Call Management
Call Recording
Campaign Management
Cataloging/Categorization
Client Tracking
Client/Property Matching
Collaboration Tools
Configurable Workflow
Contact Database
Contact Management
Content Delivery
Contract/License Management
Customer Database
Customer Support
Customizable Fields
Customizable Templates
Dashboard
Dashboard Creation
Data Import/Export
Data Management
Data Visualization
Document Management
Document Storage
Drag & Drop
Email Management
Email Marketing
Email Response Control
Email Templates
Email Tracking
Field Sales Management
For Sales Teams/Organizations
Forecasting
Goal Management
Graphical Data Presentation
Inbox Management
Interaction Tracking
Internal Chat Integration
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Management
Lead Nurturing
Lead Qualification
Lead Segmentation
Live Chat
Marketing Automation
Medical History Records
Meeting Management
Mobile Access
Modeling & Simulation
Monitoring
Multi-Currency
Opportunity Management
Patient Communications
Patient Management
Performance Management
Performance Metrics
Physician Management
Pipeline Management
Pipeline Reports
Predictive Analytics
Product Catalog
Project Management
Proposal Generation
Proposal Management
Prospecting Tools
Quotes/Estimates
Real Time Notifications
Referral Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Sales Forecasting
Sales Pipeline Management
Sales Reports
Scheduling
Search/Filter
Segmentation
Self Service Portal
Shared Contacts
Social Media Integration
Statistical Analysis
Survey/Poll Management
Tagging
Task Management
Territory Management
Third Party Integrations
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Appointment Management
Appointment Scheduling
Batch Processing
Business Card/Badge Scanning
Buyer Management
Calendar Sync
Calendar/Reminder System
Call List Management
Call Management
Call Recording
Campaign Management
Cataloging/Categorization
Client Tracking
Client/Property Matching
Collaboration Tools
Configurable Workflow
Contact Database
Contact Management
Content Delivery
Contract/License Management
Customer Database
Customer Support
Customizable Fields
Customizable Templates
Dashboard
Dashboard Creation
Data Import/Export
Data Management
Data Visualization
Document Management
Document Storage
Drag & Drop
Email Management
Email Marketing
Email Response Control
Email Templates
Email Tracking
Field Sales Management
For Sales Teams/Organizations
Forecasting
Goal Management
Graphical Data Presentation
Inbox Management
Interaction Tracking
Internal Chat Integration
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Management
Lead Nurturing
Lead Qualification
Lead Segmentation
Live Chat
Marketing Automation
Medical History Records
Meeting Management
Mobile Access
Modeling & Simulation
Monitoring
Multi-Currency
Opportunity Management
Patient Communications
Patient Management
Performance Management
Performance Metrics
Physician Management
Pipeline Management
Pipeline Reports
Predictive Analytics
Product Catalog
Project Management
Proposal Generation
Proposal Management
Prospecting Tools
Quotes/Estimates
Real Time Notifications
Referral Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Sales Forecasting
Sales Pipeline Management
Sales Reports
Scheduling
Search/Filter
Segmentation
Self Service Portal
Shared Contacts
Social Media Integration
Statistical Analysis
Survey/Poll Management
Tagging
Task Management
Territory Management
Third Party Integrations
Workflow Management
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Mobile apps

iOS App


492 reviews

Requires iOS 13.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


158 reviews

Nimble Feature Reviews

25 reviewers had the following to say about Nimble's features:

Anonymous
(Writing and Editing company, myself only employees)

Affordable and easy to use CRM software!

2021-03-24

Contacts are easy to import, track, and manage and it syncs with most social media sites and a variety of third party app.

Pros

You can use it to collect client data from most social media platforms, such as Twitter and LinkedIn.

Cons

It doesn’t allow for any marketing automation, so you can’t create email marketing campaigns.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Ross Keating

Nimble CRM - makes users want to use it

2013-07-18

I wanted a CRM that enabled social media interactions as well as traditional CRM contact and opportunity management.

Pros

Daily overview on log-in and sent by email View and click to import contact data direct from social media like Facebook, LinkedIn and Twitter.

Cons

Basic email folders and formatting Customised fields history not kept Lacks opportunity dashboards

Source: GetApp
Helpful?   Yes   No
Read more
Chathuranga P.

Nimble is one of he best ways to manager your CRM

2019-07-16

It's one of the best CRM apps which are available in the market.

Pros

Sales pipeline enables you to have multiple pipelines and it will help you to manage prospects diffrent channel through different pipelines 2. so many 3rd party integration tools 3. easy to filter and segment your contacts

Cons

Sales pipeline reports are very basic 2. dashboard is not customizable 3.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Julius S.

Review for Nimble

2021-02-09

I like how data can be pulled from various social media platforms but the application still needs improvement for me to use it on a regular basis.

Pros

Group messaging feature is great as it lets you select a segment of your database based on tags or other filters and lets you send personal messages to that group.

Cons

The email feature is underwhelming and needs to be improved and the dashboard is not customizable.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Cayla L.

An Efficient Social CRM for Small Business

2016-12-28

It's the best CRM for juggling various contacts and clients as well as social integration. Importing and exporting is a strong suit.

Pros

-social integration -contact managemention -tagging feature

Cons

-inability to sync with certain programs like Microsoft 365

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Nimble


Hi Cayla,

Thank you for sharing your feedback with our team. :)

We are so glad to hear that you are enjoying the Nimble tagging feature that enables users to label contacts based on information that may be important to your businesses workflow.

You can definitely sync Nimble with your Office 365 account using our native integration with PieSync. To learn more, reach out to us at care@nimble.com.

Best, Olivia
Nimble Customer Success Ninja

Read more
Edward A.

Helpful to manage marketing activities

2019-06-26

Pros

Nimble is quite useful to manage properly email, social media and the general marketing activities of a company

Cons

It is not very complete in terms of analytics and reports

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(International Trade and Development company, 1-10 employees)

know your customer

2018-08-03

Pros

access to social media accounts, emails integrations, campaigns

Cons

lack of bilateral integration with outlook 365, i need to use a third party

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Nimble


Hi there,

Thank you for sharing your feedback with our team. :)

We are so glad to hear that you are enjoying how you can manage your social media, emails, and Group Message campaigns directly in Nimble.

Did you know that you can even conduct social listening directing in Nimble after connecting your Twitter and Facebook accounts? Reach out to care@nimble.com to learn more.

You can definitely connect your Office 365 account to Nimble and manage your emails in Nimble.

-Olivia | Nimble Customer Success Ninja

Read more
Anonymous
(Education Management company, 1001-5000 employees)

Great for customer tracking/follow up

2020-05-14

Customer tracking, customer outreach, follow up and task management solutions.

Pros

Keeping customer profiles up to date automatically, customer tracking, task management and notifications for when customers should be contacted/followed up with.

Cons

Social media integration could be more effective/user friendly.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Barbara W.

Verified Reviewer

Salespeople Love Minimal Data Entry!

2015-06-20

I own a consulting and training business with distributed associates, and my company also serves small to midsize companies that struggle to find a powerful CRM that salespeople will really adopt.

Pros

Automatic population of relevant data from your own social networks; automatic population of email exchanges, both personal and team; integration with other apps, like Chrome and gmail; very customizable sales process/deal flow management linked to the CRM.

Cons

, I still have trouble with the automatic update of my Nimble calendar with my Google calendar.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No

Response from Nimble


Thank you for your review, Barbara. We'll be happy to help you sort the Google Cal sync if you write us a quick message at care@nimble.com.

Read more
Carrie D.

MBO - Good for the most part

2019-08-13

7 out of 10

Pros

It is fairly easy to use software and theres not much you can do to mess things up.

Cons

Inaccurate reporting and lack of customizable email messsages

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Gwen S.

Nimble is Nimble - we like it

2021-05-06

Easy to set up and train our small team.

Pros

Great CRM and just the right amount of features and functionality for our 25 person (2 sales person) company.

Cons

Marketing automation and email management required a third party and we were not as happy with that solution/

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Financial Services company, 201-500 employees)

Nimble is far and above the best solution

2018-12-18

It does provide many great features and is customizable to create your very own sales process which is a good feature.

Pros

It brings all your contacts together in one place and provides easy use of your calendar as well.

Cons

If it worked better with other social media platforms, that would make it better as well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Nimble


Hi there,

Thank you for sharing your feedback with our team. :)

We are so glad to hear how Nimble has made it easy for you to manage all of your contacts and relationships all in one location.

Nimble recently released a feature that provides a multiple Deal Pipeline feature. Reach out to care@nimble.com to learn more.

-Olivia | Customer Success Ninja

Read more
Danielle v.

Great for networking

2016-12-29

If you would like me to expand on any of this, please email me, I would be happy to give detailed feedback.

Pros

User design and experience.

Cons

Calendar inputs do not sync unless set up through Zapier or a third party.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

6/10

Recommendations to others considering Nimble

I think Nimble is targeting the wrong market or angling to corner an already saturated CRM sales market. It shouldn't be for sales, it should be for individuals looking to capitalize on existing connections-- students or recent graduates who are online already and need to build their network or don't realize the power of the network they already have access to. It would mean lowering the price and altering some of Nimble's offerings/functionalities but it could attract a larger user base.

Source: Capterra
Helpful?   Yes   No
Read more
Unenabasi Godwin E.

Amazing CRM Tool

2020-09-10

Nimble supports integrates with multiple third-party platforms.

Pros

Nimble is simply incredible. Here's why. The tool helped us acquire and manage leads, organize sales and tasks and pipelines With this tool, we have been able to visualize sales funnels, and monitor the number of prospects in each stage, and take critical steps that will drive sales.

Cons

The software meets my CRM and sales management needs

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Nimble


Hi Unenabasi Godwin, thank you for your kind feedback! We're happy to hear you're taking advantage of our features and that Nimble CRM needs your needs. If you have questions, please don't hesitate to email us at care@nimble.com. ~ Nedia

Read more
James S.

Nimble is excellent to organize us

2019-03-21

Your system of calendars and reminders is very easy to use.

Pros

Your contact database system is very good when it comes to importing them from external platforms.

Cons

Nimble offers an evaluation of clumsy potential clients, as well as their management of territories.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Frederique H.

Nimble makes CRM easy!

2018-04-13

I forgot to mention that the APP and the Business Card Scanning feature are super helpful while in tradeshows or at events!

Pros

Intuitive platform/ great social media and marketing integrations/ quick extractions and Filtering through tags/ great integration to Microsoft Outlook / Affordable platform for small to medium size businesses

Cons

Very limited reporting features / Duplicate feature & merger is not very powerful/ difficult to upload excel list, need to do a lot of cleanup in the fields first

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
0 of 1 people found this review helpful
Helpful?   Yes   No

Response from Nimble


Hi Frederique,

Thanks for your positive feedback and happy to hear that you are utilizing several of our features including the business card scanner, social media and marketing integrations, contact management, etc.

I will be sure to share your feedback regarding our reportings and duplicate feature to our Product team. In regards to uploading your Excel spreadsheet to Nimble, the process should be very easy. Please write us at care@nimble.com and we'll be happy to share some tips on how to do this. We also have a great support article to walk you through the steps:https://bit.ly/2BPpcEj

Best Regards,

Samantha
Lead Customer Care Ninja | Nimble CRM
care@nimble.com

P.S. New To Nimble? Sign up for a group Q&A session to speak with a live person: http://www.nimble.com/company/webinars/

Read more
Stefon J.

Nimble is effective CRM tool for small and mid-size organizations.

2019-07-31

Nimble has been used in our organization for lead generations and social media lookup.

Pros

We can also easily integrate the social media apps and can perform more vigilant and precise sales and marketing with this tool.

Cons

The dashboard is not very user friendly and needs lots of improvements in sorting of tools and plugins.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Gopinath N.

The best CRM around

2016-12-15

Nimble was the first CRM to aggregate social media, e-mails, marketing campaigns all in one place.

Pros

Social media, marketing campaigns aggregation.

Cons

Limited customization. API open only to contacts section.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10

Recommendations to others considering Nimble

Add customer service, or give an integration to Desk, Zendesk, Freshdesk, Zohodesk etc.

Source: Capterra
Helpful?   Yes   No

Response from Nimble


Hi Gopinath,

Thank you for sharing your feedback with our team. :)

We are so glad to hear that you are enjoying our Group Messaging feature. The Nimble Business plan enables Nimble users to send up to 100 Group Message sends per day.

You can definitely create custom fields within Nimble. To learn more, reach out to our care team at care@nimble.com.

Best, Olivia
Nimble Customer Success Ninja

Read more
Brendan T.

Nimble is a fairly accurate and organized CRM

2019-09-06

This customer management system in the cloud will constantly help keep a detailed history of potential customers, so that each registration process can be reviewed by potential customers, and better contact with them can be established at the time of want to handle some sales process.

Pros

Forecasting for sales is highly customizable, and sales reports are very intuitive in terms of earnings calculations.

Cons

Does not work with excel interactive reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Janelle R.

They introduce new features before fixing the ones that are broken and never get fixed. Frustrating!

2018-04-05

Pros

Connection to social media, email templates, customer service helpful via email, email tracking (opens & clicks).

Cons

1. Contact social media don't sync properly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Nimble


Hi Janelle,

Thank you for sharing your feedback with our team. :)

We are so glad to hear that our Customer Success team has been helpful through email. Did you know that you can always schedule a screenshare with our Success team? We also hold OnBoarding and Q&A sessions Monday through Friday from 9 AM to 9:30 AM Pacific time. To learn more reach out to us at care@nimble.com.

Best, Olivia
Nimble Customer Success Ninja

Read more
Sr Rose Therese M.

Nimble has worked pretty well for me. Doesn't do quite as much as I was expecting.

2017-09-22

It is easier to tie contacts to their social media profiles.

Pros

It is online, inexpensive, and ties in some social media. Works reasonably well with Gmail.

Cons

I have to export the subscriber list in MailChimp, and import it into Nimble.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Nimble


Hi Rose,

Thank you for sharing your feedback with our team. :)

You can definitely connect a Gmail account to your Nimble account. This will then sync the last 90 days worth of your emails to Nimble and continue to sync moving forward. In addition, you can send an receive emails directly within your Nimble account.

We offer a direct integration with PieSync which will enable you to create a sync between Nimble and MailChimp in order to manage your mailing lists directly within your Nimble account.

Best, Olivia
Nimble Customer Success Ninja

Read more
Susan B.

A Decent CRM with a Social Bonus

2016-12-14

PROS: Pretty good, especially if you are looking for social media integrations with your CRM platform.

Pros

Low Price, Social Media and 3rd party integrations, Deals dashboard

Cons

Clunky primary dash, not quite as robust as larger CRMs (like Zoho and Salesforc).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from Nimble


Hi Susan,

Thanks so much for sharing your review of Nimble! We're glad to hear that you enjoyed Nimble's social tools and Deals tab, as well as our integrations. :)

We'll be sure to share your feedback about our Today tab with our Product team! If you'd like to share more information about what didn't flow for you, please feel free to reach out to us at care@nimble.com.

Best Regards,

Read more
Emmanuel A.

Great Social Contacts Management

2019-03-31

Nimble will allow you to track your contact social activities and monitor all the events so that you will be able to send target email. to your contacts

Pros

Nimble is great contact management, with nimble, I have all my contacts in one place and I can segment my contact for easy access.

Cons

I would have love nimble to fetch contact information base on my specifications but its just fetch all including what I don't need something. and again the group limit.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 1001-5000 employees)

Nimble: Integrate user social media data directly into your CRM

2018-12-05

I am quickly able to see to what extent my customers are using social media.

Pros

Reasonably priced Smooth Integration with various third party tools.

Cons

It works really well with computer, but lags a bit or doesn't respond at times when used on my mobile.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Rahul R.

Nimble is a great tool to manage an organization sales. Look forward for more features.

2017-09-12

Sales management

Pros

I liked this feature which makes me easy to project the report to management and get the job done.

Cons

Dashboard. It can more suggestive than just a To do list option.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more