Nimble Pricing, Features, Reviews & Comparison of Alternatives

Nimble

Contact management & social relationship software

4.37/5 (1,513 reviews)

Nimble overview

What is Nimble?

Nimble is the industry-leading CRM for Office 365 and G Suite that builds award-winning contact management solutions for teams and individuals. It does all the work by integrating with productivity apps such as inboxes and calendars, delivers a streamlined user experience, and was built to help business teams close more deals, faster.

Nimble unites thousands of small to mid-sized business teams successfully nurture their personal and business relationships across email, social networks and more than 90 cloud-based business applications.

Ranked #1 in Overall Satisfaction by G2 Crowd, and #1 Small Business Sales and Marketing CRM by Fit Small Business, Nimble combines the strengths of traditional CRM, classic contact management, social media, sales intelligence and marketing automation into a powerful relationship management platform that delivers relationship insights everywhere you work. For more information or to sign up for a free trial, visit www.nimble.com.
www.nimble.com

Pricing

Starting from
$12/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English
Nimble screenshotThe Story of NimbleNimble screenshotNimble screenshotNimble screenshot

Nimble reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.2
  4.3
  4.3
David Mariez

Simple & Effecient

Used daily for 2+ years
Reviewed 2020-03-02
Review Source: Capterra

Overall I have been happy with this product. It keeps evolving and keeps getting, generally better. The customer service is over the top. Quick response, always there if we have a questions. I like that!

Pros
Easy to assign tags and group the ones you want to use to target specific groups for marketing purposes.

Cons
New UI for data entry is not as efficient as it used to be. Still simple but simple data priorities such as which phone number is primary is no longer available. You actually need to open the whole contact window to see all the data while before the summary gave the most important info.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jeffrey Gilgenbach II

Nimble Storage - Best in class

Used daily for 2+ years
Reviewed 2019-11-07
Review Source: Capterra

We have been with Nimble for 5+ years and would recommend them to anyone looking for a fast, reliable storage solution with great customer support.

Pros
The solution is easy to install, easy to setup, and easy to use. The web interface makes managing the solution a breeze, and Infosight provides a plethora of data with insight into how the SAN is performing / capacity planning / any bottlenecks with virtual machines etc. Nimbles support team has always been amazing -- going above and beyond to resolve customer issues. Performance has never been an issue on this solution, even with it being hybrid.

Cons
There are some features that I miss coming from a Netapp solution prior to Nimble, one being breaking clones off from their parents into new volumes. This was a useful feature when wanting to clone data from one environment to another without permanently retaining a delta clone. Another feature I kind of miss is providing CIFS / NFS directly from the storage, removing the need to have separate file servers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brad Becker

My experience

Used daily for 2+ years
Reviewed 2020-06-26
Review Source: Capterra

Pros
Hardly know its there, which is great, as its easy to use and upgrade. Customer Service is awesome.

Cons
Needs more integration with VMware, and some work needs to be done on alarms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

Private Commercial Real Estate Debt Company Reviews Nimble

Reviewed 2015-06-23
Review Source: GetApp

We spent a good amount of time investigating our options and so with whatever drawbacks, we are still happy with our investment in nimble. Whatever its shortcomings, its much easier to use than our old system which was designed by a company called blue robin.

Pros
We like the simplicity, browser plug in is really interesting. its engaging but we don't use a lot of the features.

Cons
1) Like I said we do appreciate the simplicity but the biggest disappointment / the thing that would make the system a slam dunk for us if improved is simply the dropdown customization for contact categorizations. We have no use for "Hot Lead" we're not sales people, we're a capital source for the real estate world. We changed those to be subcategories of the lead type which we also customized. The disappointment is in that the system doesn't appreciate that more often than not, a Broker is often also a Buyer, an Attorney often dabbles as a Developer. It would be an easy thing for them to be both. For now we rely on tags although its prone to human error and I don't feel comfortable making mail lists off of them. In summary, our perfect system would allow for broad macro categories that we could customize and subcategories. As well as the ability to check multiple boxes 2) A couple of smaller things, When we connected our twitter account in uploaded all of the companies as people which was a disaster. There was no way to just flip them into companies. We had to delete them and remake them. 3) No customer service. It was a nightmare when we couldn't get an excel of contacts to upload properly, I think my associate had to tweet at Nimble to get any response. Eventually it was resolved. 4) For some reason we thought that connecting people's linkedin would tell us if they changed their job but so far it hasn't.

Response from Nimble


Thank you for taking the time to review Nimble.

I want to address a few of the concerns you brought up in the Cons to help out.

For 1. We recommend using the Custom Data fields feature in Nimble to create uniform data instead of Tags because they can definitely get messy.

For 2. Twitter doesn't differentiate between people or company accounts over their API, therefore, we can only import all contacts as a person or a company. We chose to go with "person" by default because this is more often the case than not. We're planning to add the option to convert a contact record from a person to a company in the future to help with this pain from Twitter.

For 3. We offer customer support via email M-F from 9-5 PM Pacific and you will always hear back from us if you write to care@nimble.com. We are also addressing CSV upload issues this summer to make it easier to bring your data into Nimble.

For 4. LinkedIn has limited their API from allowing CRM systems to sync job changes, therefore, you may update contacts with the Nimble Smart Contacts App while on LinkedIn if a contact changes their job. It's a different workflow, but it achieves the same result.

All in all, I really appreciate your feedback for Nimble. This is the kind of feedback we want so we can continue to stay at the top.

Best,

Joseph

Rating breakdown

Value for money
Ease of use
Customer support

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Joshua Dreyfus

Slick and attractive complete CRM suite

Used daily for 6-12 months
Reviewed 2020-05-21
Review Source: Capterra

Customer organization, mailing management and contact tracking.

Pros
Unifying customer relationship data into one location that's both intuitive and powerful is Nimble's strongest merit. The configurable dashboard keeps everything from meetings, email reminders, custom charts and analysis to simply contact sheets. All of which is presented cleanly and functionally. Staying up to date across multiple platforms is a dream when it comes to organizing otherwise disconnected data sets. Custom mailing lists allow for streamlined communication across all aspects of a business.

Cons
Have not personally encountered anything I disliked or could suggest improvement upon. Nimble does what it promises and does it very well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Nimble pricing

Starting from
$12/month
Pricing options
Subscription
Free trial
View Pricing Plans

14 day free trial (no credit card required).

Nimble offers pricing plans starting at $12 per user/month for our Contact plan and $25 per user/month for our Business plan. Compare plans at nimble.com/pricing.

Nimble features

API
Contact Management
Customizable Templates
Data Import/Export
Email Integration
Reminders
Social Media Integration
Third Party Integration

Activity Dashboard (262 other apps)
Activity Tracking (186 other apps)
Automatic Notifications (223 other apps)
Calendar Management (196 other apps)
Contact Database (146 other apps)
Custom Fields (161 other apps)
Customer Database (185 other apps)
Customizable Branding (236 other apps)
Customizable Reporting (182 other apps)
Electronic Payments (159 other apps)
Reporting & Statistics (287 other apps)
Surveys & Feedback (167 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Nimble

Key features of Nimble

  • Automatic contact import
  • Sales pipeline monitoring & reporting
  • Task assignment
  • Calendar & event scheduler
  • Daily "today" page
  • Rules engine
  • Reminders
  • Keyword search
  • Contact history & "last contacted" tool
  • Categorization
  • Combined-channel inbox
  • Integrations
  • Smart contacts app
View All Features

Benefits

Show customers that they're valued by monitoring and responding to their concerns, in real-time, across all of your networks, with Nimble.

Search across all of your social channels simultaneously with Nimble and read messages from all networks in one unified view.

Find and engage targeted leads on social networks and import leads directly into Nimble to begin nurturing them socially.

Use the Nimble smart contacts app to see live contact profiles immediately while you browse.

Nimble will identify people in your network that you should be communicating with then guide you on how, when, and why to interact with them.