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Kayako Logo

Unified customer service platform

Last updated: October 2024

Kayako Reviews

Overall rating

4.0

/5

172

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.64/10

Reviews by rating

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Pros and cons

Control of the conversations with my costumers, insights of what they need (What kind of doubts they have), a nice support that helps me with the configuration, a beautiful landpage for my articles.
I really like the clean and simple interface. Its a pleasure to use and looks really nice on a mretina screen.
I like the UI and again, the ease of use. The system is quick to pick up and is easy to recommend to someone.
The migration to the new version was horrible. There was little communication and I had to keep following up.
Features and functionality missing or not working.
I have used this and I am surprised that the review at your website is so much biased.
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172 reviews