Mobile Text Alerts Reviews

Affordable and functional! I love that its easy to use and low cost.

It'd be great to see more features integrated into it -- video messaging would be great!

Thank you so much for your review! Glad to hear you've had a good experience! We'd be interested to hear other feature ideas you might have - Feel free to let us know at contact@mobile-text-alerts.com if you have any other feedback on that. :)

The user interface is super functional and easy to use and is actually also enjoyable to view.

I wish I could quick add 5-20 contacts at once rather than only being able to add one at at time or uploading a file. It is just a preference and a relatively small one at that.

I have been with this company for less than a week. Trying to cancel yet no one seems to know how to cancel my account. I'm very unhappy with this company and how it has behaved thus far.

Customer Service and product, the only thing that was good from the time I used this product was it was easy to import my customer base in its program

Hi Eldon, sorry that you are having troubles! Can I get the email address on your account and we can get you taken care of?

I LOVE the customer service as well as the design, functionality, and intuitive structure. The Mobile Text Alert crew is super responsive and helpful in resolving any questions or issues that arise.

I would like to be able to add a small group of subscribers all at once on one screen rather than one at a time. It is a minor negative though.

Hassle free reminders, no pressure tactic, convenient

N/a ease of use as a consumer is good and can always opt out if no longer applicable

Hi Carina, thank you so much for your kind review! Feel free to let us know if there's ever anything you need on our end. :)

Being able to integrated our social media is exactly what we need.

Not being able to fully understand when you are approaching your limit on usage.

Thank you so much for taking the time to leave a review and for your feedback! On your main Dashboard page it will show you a graph of how many messages you've sent in the month and how many messages you have remaining, if that helps! Feel free to let us know if you ever have any questions. You're welcome to reach out via email to contact@mobile-text-alerts.com.

The software is easy to use. It's easy to navigate and very simple to use.

I have not found anything yet that frustrates me or that I don't like.

Hi Jesse, Thank you so much for your kind review and positive feedback! We hope to continue to provide a valuable and positive experience for you! :)

Very Very easy to work with, if i ever have any questions they are quick to respond with a solution.

Sometimes something goes a tad bit wrong but its always a easy fix.

Hi Heather, Thank you so much for the nice review! :) We appreciate your feedback and are thankful for your business!

The most I like about this software is everything from customer support to the ease of use and that is is not expensive. Also that I can use it everyday and that there are no limited amount of messages of things I can send out. It is very useful for my church and I.

Nothing everything is great. The software itself I haven't seen anyone else be this advanced.

Hi Asael, Thank you for your nice feedback! :) We hope to continue to provide a positive experience for you!

Mobile Text Alerts is user friendly and the customer service is helpful.

The price breakdowns I found confusing at first.

Hi Connie, Thank you for the nice feedback and ratings! :) Glad to hear you've had a good experience thus far and we hope to continue to provide a useful service to you!

Ease of use. It took only one attempt to feel comfortable with the process.

I don't like the fact that a one text event can be considered multiple texts based on the number of characters. The primary goal is to get information the the subscriber and forcing the sender to be concerned by the character count can impact the effectiveness of the message.

Hi Stephen, Thank you so much for your review! Great to hear you've found it easy to use. We definitely understand how the character limit for SMS (regular texts) can seem constricting. If it helps, you can select the "send as MMS" option when sending a message which allows you to include an attachment and have up to 1550 characters in your message. (Note that sending as MMS counts as 3 messages per recipient instead of 1 toward your monthly messaging limits.) Feel free to let us know if you have any other questions or concerns! You can reach us via email at contact@mobile-text-alerts.com.

I really like the app, and the way i can schedule messages ahead of time. those two things are worth their weight in gold for me in my ministry.

The character limit. But thats fixible by upgrading to mms, I just havent yet.

The customer service of Mobile-Text-Alerts is excellent. Cust support rep was extremely quick in his responses to our organization and was able to facilitate our entire group text solution in a matter of hours. He responded to emails within minutes and was on top of the job and made it easy for us to renew our account. Would definitely recommend to others.

Occasionally doesn't send to some phone #'s (could just be a phone issue). Other than that we had no issues.

Thank you for the feedback! :) We appreciate you taking the time to give us a review!

that it reaches all my customers that sign up

sometimes a customer will tell me they did not receive their alert but I think it is on their end

The features I like best is that it is so easy to join. So far I love the ease of using the software and getting my friends to become a part.of the team. I'm looking forward to using the company's advice for my company.

I am new to this and I am just trying to get in there. But, so far you seem to be awesome. I

Hi Diane, Thank you so much for your nice feedback! Let us know if you have any questions. :) Best, Mobile Text Alerts

Being able to schedule mobile text message events.

Little issues but always fixable on fixing the issues.

I love being able to reach SO MANY customers at once. I also love that the rates are based on number of subscribers and not the amount of texts that go out.

This is a little pricey for my small business. I just broke into the 175 - 500 member range. I don't know if this is something I can justify for the long term, but I will stay with it as long as I can.

Hi Kelly, thanks for the kind words!

I like that it is easy to send messages. Uploading the contact database is very simple and allows you to include opt-in forms on my website. Additionally, I can program the messages for the future.

What I do not like is that the price is not based on the number of messages I send, but on the number of subscribers on my list. I send few messages but my list of contacts is large so this service does not adapt to my needs.

Thank you for the feedback, Valerio! :) We appreciate you taking the time to give us a review! And to address your 'cons', we do have pay-per-text plans available! :) mobile-text-alerts.com/pay-per-text

It allows me to send instant notifications to my customers when I am having live sales, giveaways or other specials. I can't think of a more effective and engaging way to stay in touch with your customers than with a direct text message

That I didn't start with it sooner. Had I started sooner I might have more customers now than I do.

I like that the software can support multiple user and groups. Adding people to the groups was easy, and there's an easy scheduling option, as well.

While it was good for basic texting, we ended up moving to another system that would support more advanced functions like also sending email messages, reminders to staff, etc.

I like most about mobile text alerts is, it’s user friendly.

I don’t like when I send a text it sends in multiple text. I’d like only in ONE text.

Hi Brandy, Thank you for your review! Glad you've had an overall positive experience! :) In regards to the texts being sent as multiple, SMS texting can only have so many characters but you are also able to select the option to send your message as an MMS on your Send a Message page. This will cause your message to count as 3 messages instead of 1 but will allow you to have up to 1550 characters and will also allow you to attach an image. Hopefully that helps! Let us know if you have any questions or issues. :)

Bare-bone, simple solution that's easy to learn and adopt. It's cheap and does what it advertises. Contact lists are easy to manage, and SMS quick to send.

Although simple, the user interface is slightly awkward. They should work on cleaning up their usability a bit.

Easy to set up and use

Doesn't tell you when someone in the group doesn't receive the text.

It was a hectic day trying to figureout how this works it was over all bad experience. I didn't liked it.

Please start using ai on your system . So it can automatically detect spams. which is also a security threats.

Hi there, Thanks for leaving a review - Sorry to hear you had some issues! We'd love for a chance to try to make it right with you. Please send over an email to contact@mobile-text-alerts.com and we'd be happy to help you get things figured out! Take care, Mobile Text Alerts

No pros were added to this review

No cons were added to this review

Hi Tricia! I believe we got this issue worked out on your account on the App! Please let us know if you have any further troubles