Mobile Text Alerts Reviews

I like that it is easy to send messages. Uploading the contact database is very simple and allows you to include opt-in forms on my website. Additionally, I can program the messages for the future.

What I do not like is that the price is not based on the number of messages I send, but on the number of subscribers on my list. I send few messages but my list of contacts is large so this service does not adapt to my needs.

Thank you for the feedback, Valerio! :) We appreciate you taking the time to give us a review! And to address your 'cons', we do have pay-per-text plans available! :) mobile-text-alerts.com/pay-per-text

I am a senior and still learning the software but think it is a great tool.

My con is not a defect in the software, it is user error and not having the computer knowledge of those who grew up learning the how to's of navigating. I don't know what I don't know so it is hard to know what to ask.

Hi Karen, Thank you so much for your kind review and feedback! We're glad you've had a good experience thus far. :) If you need any help with anything you're welcome to let us know! (You can contact us using one of the methods at https://mobile-text-alerts.com/contact ) You can also check our our Help Center: https://mobile-text-alerts.zendesk.com/hc/en-us Let us know if you have any questions or needed anything else on our end! :)

ease of use and great customer support. Customers seem to enjoy the features as well . Mobile Text Alerts seem to be adding features frequently and can't wait to see what is next.

not as easy to send pics or documents with MMS features as I'd hoped. Also Apple phones can look at docs while androids can't?

It allows me to send instant notifications to my customers when I am having live sales, giveaways or other specials. I can't think of a more effective and engaging way to stay in touch with your customers than with a direct text message

That I didn't start with it sooner. Had I started sooner I might have more customers now than I do.

that im able to get a plan based on subscribers not by amount of texts i send

dont really have any dislikes i really like the app

The cost allows us to grow and not be cramped by texting limits. We can add elements or take them away. No one has a system like that.

It took me too long to find out about it. I wasted time in trying out others. I was surprised that the texts were simple text,

Hi Lance, Thanks for the kind words! Please let us know if we can help with anything

I like that the software can support multiple user and groups. Adding people to the groups was easy, and there's an easy scheduling option, as well.

While it was good for basic texting, we ended up moving to another system that would support more advanced functions like also sending email messages, reminders to staff, etc.

This is one "not so complicated" service that you can get up running in no time. Also they have a mobile app.

There are some features not available that I like to use like uploading lists, but I wrote to the service desk and they added the same day!

Hi Roberto, Thank you so much for your nice review! Glad to hear you've had a good experience! Feel free to reach out if you ever have any questions. :)

We have used this to send out info to tenants. makes it easy to send notes and gets the message out very quick

I hate that there was a limit on how many text you can send out at once. unless you pay for the big package

I like most about mobile text alerts is, it’s user friendly.

I don’t like when I send a text it sends in multiple text. I’d like only in ONE text.

Hi Brandy, Thank you for your review! Glad you've had an overall positive experience! :) In regards to the texts being sent as multiple, SMS texting can only have so many characters but you are also able to select the option to send your message as an MMS on your Send a Message page. This will cause your message to count as 3 messages instead of 1 but will allow you to have up to 1550 characters and will also allow you to attach an image. Hopefully that helps! Let us know if you have any questions or issues. :)

Allows us to reach customers when they can't always talk on the phone.

Just learning where things are and how to navigate but it's not that bad once you take a few minutes and learn.

Hi Joy, Thank you for your comments and feedback! So glad that you've had a good experience! If you still have any questions about navigating the service (or any other aspect of your account) feel free to let us know. (Contact info can be found at https://mobile-text-alerts.com/contact)

We have just started using this product. We are hoping it will help us target an area for additional customers.

We have not had any issues or cons at this time but we just started using this product. Believe it will be useful

Bare-bone, simple solution that's easy to learn and adopt. It's cheap and does what it advertises. Contact lists are easy to manage, and SMS quick to send.

Although simple, the user interface is slightly awkward. They should work on cleaning up their usability a bit.

I have been with this company for less than a week. Trying to cancel yet no one seems to know how to cancel my account. I'm very unhappy with this company and how it has behaved thus far.

Customer Service and product, the only thing that was good from the time I used this product was it was easy to import my customer base in its program

Hi Eldon, sorry that you are having troubles! Can I get the email address on your account and we can get you taken care of?

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Thank you for the positive review, please let us know if there is anything we can do to make your experience even better!

The ease of importing users from our payroll software platform.

I scheduled a message to be sent at a later time. I then tried to change that message to send out immediately, and it looked like I made the change successfully, but the message timing was not changed.

Hi Jeff, Thanks for your nice feedback! :) Sorry for issues with your scheduled message as well- I submitted that feedback to development. Feel free to reach out to contact@mobile-text-alerts.com if you have any other questions or issues!

Easy to set up and use

Doesn't tell you when someone in the group doesn't receive the text.

When I can not depend on facebook for notifications, I can spread the word with this

I have not had any issues that I can think of

Hi Amber, Great to hear you've had some good success with using text alerts for your business! Feel free to let us know if you ever have any questions or issues. (You can reach us at contact@mobile-text-alerts.com.)

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Hi Mariel, thanks for the kind words. We love having you as a customer, please let us know if we can help with anything!

It's very easy to send a text! I haven't figured out yet how to text a message from my phone, but I have the page bookmarked on my homescreen, so it takes me right to it!

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Thank you for the feedback, Kalene! :) We appreciate you taking the time to give us a review!

It was a hectic day trying to figureout how this works it was over all bad experience. I didn't liked it.

Please start using ai on your system . So it can automatically detect spams. which is also a security threats.

Hi there, Thanks for leaving a review - Sorry to hear you had some issues! We'd love for a chance to try to make it right with you. Please send over an email to contact@mobile-text-alerts.com and we'd be happy to help you get things figured out! Take care, Mobile Text Alerts

that people get notified asap when I make a post. I am able to sell more and reach more people. it has helped my business.

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Hi Megan, thanks so much for the review! Please let us know if there is anything we can do to improve our service.

That it gives me so many options to send to my customers

That it sends two texts if it’s over character limit

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Hi Tricia! I believe we got this issue worked out on your account on the App! Please let us know if you have any further troubles

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