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#1 SMS Marketing Service for Businesses
Recommended
Ali M.
Student
Mental Health Care, 51-200 employees
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Ali: My name is Ali. I am a student and a scribe. And my rating for Mobile Text Alerts is a five out...
Kristen H.
Retail, self-employed
Used daily for 1-2 years
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We love it! Great, functional and helpful for our business!
Affordable and functional! I love that its easy to use and low cost.
It'd be great to see more features integrated into it -- video messaging would be great!
Thank you so much for your review! Glad to hear you've had a good experience! We'd be interested to hear other feature ideas you might have - Feel free to let us know at contact@mobile-text-alerts.com if you have any other feedback on that. :)
David W.
Security and Investigations, 201-500 employees
Used daily for 1-2 years
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The customer service is absolutely wonderful; I would highly recommend it to others. The product itself has done a great job of serving our needs.
The user interface is super functional and easy to use and is actually also enjoyable to view.
I wish I could quick add 5-20 contacts at once rather than only being able to add one at at time or uploading a file. It is just a preference and a relatively small one at that.
Eldon S.
Retail, self-employed
Used daily for less than 6 months
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nothing
I have been with this company for less than a week. Trying to cancel yet no one seems to know how to cancel my account. I'm very unhappy with this company and how it has behaved thus far.
Customer Service and product, the only thing that was good from the time I used this product was it was easy to import my customer base in its program
Hi Eldon, sorry that you are having troubles! Can I get the email address on your account and we can get you taken care of?
Katie B.
Airlines/Aviation, 201-500 employees
Used daily for 1-2 years
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I LOVE the customer service as well as the design, functionality, and intuitive structure. The Mobile Text Alert crew is super responsive and helpful in resolving any questions or issues that arise.
I would like to be able to add a small group of subscribers all at once on one screen rather than one at a time. It is a minor negative though.
Carina D.
Marketing and Advertising, 1-10 employees
Used daily for 1-2 years
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Excellent - use mainly as a consumer , use frequently
Hassle free reminders, no pressure tactic, convenient
N/a ease of use as a consumer is good and can always opt out if no longer applicable
Hi Carina, thank you so much for your kind review! Feel free to let us know if there's ever anything you need on our end. :)
Kimberly H.
Graphic Design, 1-10 employees
Used daily for 6-12 months
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Being able to integrated our social media is exactly what we need.
Not being able to fully understand when you are approaching your limit on usage.
Thank you so much for taking the time to leave a review and for your feedback! On your main Dashboard page it will show you a graph of how many messages you've sent in the month and how many messages you have remaining, if that helps! Feel free to let us know if you ever have any questions. You're welcome to reach out via email to contact@mobile-text-alerts.com.
Jesse R.
Individual & Family Services, 51-200 employees
Used weekly for 2+ years
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Mobile Text Alerts has been great for us. We use it all of the time to contact employees and send memos about trainings, etc. Customer support has been fantastic when there has been any issues that we needed help with. They are quick to respond and answer any questions.
The software is easy to use. It's easy to navigate and very simple to use.
I have not found anything yet that frustrates me or that I don't like.
Hi Jesse, Thank you so much for your kind review and positive feedback! We hope to continue to provide a valuable and positive experience for you! :)
Heather W.
Automotive, 201-500 employees
Used weekly for 2+ years
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We absolutely love this mobile text alerts. Not only does it reach hundreds on people to alert them what we feature for the week but it gives them the ability to click on the link that we attach to preview our lists. Very happy with this service and highly recommend it!
Very Very easy to work with, if i ever have any questions they are quick to respond with a solution.
Sometimes something goes a tad bit wrong but its always a easy fix.
Hi Heather, Thank you so much for the nice review! :) We appreciate your feedback and are thankful for your business!
Asael C.
Religious Institutions, 51-200 employees
Used weekly for 2+ years
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The most I like about this software is everything from customer support to the ease of use and that is is not expensive. Also that I can use it everyday and that there are no limited amount of messages of things I can send out. It is very useful for my church and I.
Nothing everything is great. The software itself I haven't seen anyone else be this advanced.
Hi Asael, Thank you for your nice feedback! :) We hope to continue to provide a positive experience for you!
Connie G.
Apparel & Fashion, 1-10 employees
Used daily for 1-2 years
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Mobile Text Alerts is user friendly and the customer service is helpful.
The price breakdowns I found confusing at first.
Hi Connie, Thank you for the nice feedback and ratings! :) Glad to hear you've had a good experience thus far and we hope to continue to provide a useful service to you!
Stephen L.
Consumer Services, 51-200 employees
Used daily for less than 6 months
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Ease of use. It took only one attempt to feel comfortable with the process.
I don't like the fact that a one text event can be considered multiple texts based on the number of characters. The primary goal is to get information the the subscriber and forcing the sender to be concerned by the character count can impact the effectiveness of the message.
Hi Stephen, Thank you so much for your review! Great to hear you've found it easy to use. We definitely understand how the character limit for SMS (regular texts) can seem constricting. If it helps, you can select the "send as MMS" option when sending a message which allows you to include an attachment and have up to 1550 characters in your message. (Note that sending as MMS counts as 3 messages per recipient instead of 1 toward your monthly messaging limits.) Feel free to let us know if you have any other questions or concerns! You can reach us via email at contact@mobile-text-alerts.com.
Gavin S.
Religious Institutions, 1-10 employees
Used weekly for 2+ years
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I have been using Mobile Text Alerts since 2015 and I have been really pleased with you guys. I really like how quickly you fixed the hack that happened about a year ago, and how forward you were with us customers about it.
I really like the app, and the way i can schedule messages ahead of time. those two things are worth their weight in gold for me in my ministry.
The character limit. But thats fixible by upgrading to mms, I just havent yet.
Sid R.
Used other for 1-2 years
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The customer service of Mobile-Text-Alerts is excellent. Cust support rep was extremely quick in his responses to our organization and was able to facilitate our entire group text solution in a matter of hours. He responded to emails within minutes and was on top of the job and made it easy for us to renew our account. Would definitely recommend to others.
Occasionally doesn't send to some phone #'s (could just be a phone issue). Other than that we had no issues.
Thank you for the feedback! :) We appreciate you taking the time to give us a review!
Donna D.
Retail, self-employed
Used daily for 6-12 months
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I think it has increased my business because I just have to hit one button to reach my clients
that it reaches all my customers that sign up
sometimes a customer will tell me they did not receive their alert but I think it is on their end
Diane W.
Luxury Goods & Jewelry, self-employed
Used weekly for 6-12 months
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I don't have to announce my own business or my friends business.
The features I like best is that it is so easy to join. So far I love the ease of using the software and getting my friends to become a part.of the team. I'm looking forward to using the company's advice for my company.
I am new to this and I am just trying to get in there. But, so far you seem to be awesome. I
Hi Diane, Thank you so much for your nice feedback! Let us know if you have any questions. :) Best, Mobile Text Alerts
J.R. L.
Health, Wellness and Fitness, self-employed
Used daily for 6-12 months
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The customer service is amazing if you would ever have issues.
Being able to schedule mobile text message events.
Little issues but always fixable on fixing the issues.
Kelly B.
Retail, self-employed
Used weekly for 6-12 months
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I like being able to notify customers when I go live or have a sale. Definitely helps fill the gap from missed FB notifications.
I love being able to reach SO MANY customers at once. I also love that the rates are based on number of subscribers and not the amount of texts that go out.
This is a little pricey for my small business. I just broke into the 175 - 500 member range. I don't know if this is something I can justify for the long term, but I will stay with it as long as I can.
Hi Kelly, thanks for the kind words!
Valerio P.
Computer Software, 1-10 employees
Used weekly for less than 6 months
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This software did not help me much since it came out very expensive. The tool works well, however, I prefer to pay for the messages I actually send instead of paying for a service where I'm not sure if I'm making the most of my money.
I like that it is easy to send messages. Uploading the contact database is very simple and allows you to include opt-in forms on my website. Additionally, I can program the messages for the future.
What I do not like is that the price is not based on the number of messages I send, but on the number of subscribers on my list. I send few messages but my list of contacts is large so this service does not adapt to my needs.
Thank you for the feedback, Valerio! :) We appreciate you taking the time to give us a review! And to address your 'cons', we do have pay-per-text plans available! :) mobile-text-alerts.com/pay-per-text
Marchelle S.
Apparel & Fashion, self-employed
Used daily for less than 6 months
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Increased customer engagement
It allows me to send instant notifications to my customers when I am having live sales, giveaways or other specials. I can't think of a more effective and engaging way to stay in touch with your customers than with a direct text message
That I didn't start with it sooner. Had I started sooner I might have more customers now than I do.
Bobette T.
Religious Institutions, 51-200 employees
Used other for 6-12 months
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I like that the software can support multiple user and groups. Adding people to the groups was easy, and there's an easy scheduling option, as well.
While it was good for basic texting, we ended up moving to another system that would support more advanced functions like also sending email messages, reminders to staff, etc.
Brandy S.
Retail, self-employed
Used weekly for less than 6 months
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I like most about mobile text alerts is, it’s user friendly.
I don’t like when I send a text it sends in multiple text. I’d like only in ONE text.
Hi Brandy, Thank you for your review! Glad you've had an overall positive experience! :) In regards to the texts being sent as multiple, SMS texting can only have so many characters but you are also able to select the option to send your message as an MMS on your Send a Message page. This will cause your message to count as 3 messages instead of 1 but will allow you to have up to 1550 characters and will also allow you to attach an image. Hopefully that helps! Let us know if you have any questions or issues. :)
Anonymous Reviewer
Verified reviewer
Higher Education, 10,001+ employees
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Bare-bone, simple solution that's easy to learn and adopt. It's cheap and does what it advertises. Contact lists are easy to manage, and SMS quick to send.
Although simple, the user interface is slightly awkward. They should work on cleaning up their usability a bit.
Judith W.
Graphic Design,
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Love how easy it is to use, dislike that it sometimes doesn't send to all the people in the group and doesn't let you know that it didn't send it to them.
Easy to set up and use
Doesn't tell you when someone in the group doesn't receive the text.
Anonymous Reviewer
Verified reviewer
Computer Software, 51-200 employees
Used monthly for 6-12 months
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It is cheaper than making calls so it economizes some how.
It was a hectic day trying to figureout how this works it was over all bad experience. I didn't liked it.
Please start using ai on your system . So it can automatically detect spams. which is also a security threats.
Hi there, Thanks for leaving a review - Sorry to hear you had some issues! We'd love for a chance to try to make it right with you. Please send over an email to contact@mobile-text-alerts.com and we'd be happy to help you get things figured out! Take care, Mobile Text Alerts
Tricia G.
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It would be great if I didn't have to sign in every time I open the App. The remember me option doesn't work.
No pros were added to this review
No cons were added to this review
Hi Tricia! I believe we got this issue worked out on your account on the App! Please let us know if you have any further troubles