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eSign Genie Pricing, Features, Reviews and Alternatives

eSign Genie product overview

What is eSign Genie?

eSign Genie is a secure and legally binding e-signature solution for companies of all sizes. It is web based and has many features useful for e-signing and sending contracts.

Key benefits of using eSign Genie

- Easy to use legally binding esignatures
- Integrate online e-Signature in any website for automation
- Send saved online link for esignature for convenience

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
24/7 (Live rep)
Knowledge Base
Chat

Training options

Live Online
Videos
Documentation
Webinars
In Person

eSign Genie pricing information

Value for money

4.9

/5

323

Starting from

$

10

/momonth
Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

eSign Genie features

Functionality

4.9

/5

323
Total Features18 1 categories

Most valued features by users

Document Management
Access Controls/Permissions
Customizable Templates
Electronic Signature
Customizable Branding
Data Security
Team Collaboration
Document Storage

Functionality contenders

eSign Genie users reviews

Overall rating

4.9

/5

323

Positive reviews

98%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.73/10
Rating distribution

5

4

3

2

1

294

24

3

0

2

Pros
If you need an affordable, feature rich, API open solution, for e-Signature then eSign Genie may be a great fit for your needs.

AR

Anonymous Reviewer

ESign Genie is a great resource for sending initial paperwork to my mental health clients. I was looking for something affordable, flexible, HIPPA secure, and easy to use.

KR

Katie R.

Very pleased and so thankful that I finally found a solution to my e-signature needs.

JO

Jenn O.

Cons
It can be very pricey and the fee structure can be very confusing and misleading. Customer service is hit or miss in their ability to offer accurate assistance.

AR

Anonymous Reviewer

Training is limited and online documentation is hard to find and when you find it, it is sometimes hard to read.

PE

Patricia E.

When I had an issue, they always had time to discuss and debug whether it was coding-related or more technical such as when we had trouble due to the configuration of our SSL certificate.

KK

Karambir K.

Overall rating contenders

Overall Rating

A Great Tool

Reviewed 5 months ago

Transcript

Linda: Hi, my name is Linda I'm in the foster industry. I'm the area resource manager and I give eSign...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

No Other Services Fit our Needs until eSign Genie

Reviewed 2 years ago
Pros

eSign Genie allows tons of customization. We are an accounting and tax practice and send documents frequently for both our own purposes (contracts, engagement letters) and documents that need to be filled out and forwarded to the IRS and other tax authorities. These documents need real signatures, not the type-written signatures that most eSign software lets clients use. With eSign Genie, we can limit...

Cons

I really haven't seen anything negative about eSign Genie as of yet. The only small issue sometimes is the speed - I've had a few clients say that it is sometimes slow to load, but it's infrequent - so not enough of a problem for me to look elsewhere. (Trust me, I have already looked elsewhere and was utterly dissatisfied!)

Vendor response

Hi Dane, Thank you for taking the time to leave a detailed review. I am happy to announce that eSign Genie has overhauled, tuned and upgraded our database resulting in 3 second maximum load times on every screen of our application. Searching for a document is now instantaneous. eSign Genie has always focused on having an Easy-to-Use, Legally Binding and Comprehensive eSignature Solution. We now have the fastest eSignature Solution too! --> eSign Genie DevOps Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Press the button, and here comes eSign Genie to the rescue!

Reviewed 7 months ago

I'm grateful to the eSign Genie support team and Kuddos [SENSITIVE CONTENT HIDDEN] Everything that we needed to have done, was explained in one minute and I was advised on which plan, could make it happen as well as the price, and the ease of use. No chaos, No drama, but a simplified and Streamlined process overall. Once again, you have to be patient and not want it all done instantley...as it might take you a little bit of time (like maybe 10-20minutes if you just FOCUS in order to get it set up properly). Once you do this, it's done, and you can move onto your next project! Thanks so much.

Pros

Chat Support available... super helpful. They will provide you with the LINKS to screen shots and videos that you need to get what you need done. You must take your time and not rush when setting up, as to ensure no hiccups during use. Overall, great product and exceptional staff! Thanks again.

Cons

If you are overly anxious and need to know right this very second, of what to do, you need to take a deep breath, calm down, and THINK about what you actually need to get done. You need to do this before dismissing the product or get frustrated. In my opinion, the product can do and will do what you need to get done. But you need to have a bit of patience.... from there it's all go.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best Product on the Market

Reviewed a month ago

Hands down best platform for esignature

Pros

The support team has gone above and beyond for us in building custom features and making sure that the system fits our exact needs The support team to the [SENSITIVE CONTENT] are all exceptional

Cons

Nothing. Every time we had any issue or request they met it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Easy, Great Customer Service, Secure!

Reviewed 4 years ago

Easy, secure document signing, eliminating the need for keeping up with paperwork and snail mail!

Pros

Easy to use, private and secure, quick! This service is great for our organization that needs several signed forms per 500 people. eSign has an address book that makes sending multiple documents to the same person easy. I'm excited to use the bulk feature and send personalized documents to several clients at once

Cons

I wish executed (signed) documents were a bit easier to organize, but there is an option to download all files to your computer or dropbox. I'd love to be able to edit the title of a document after sending. The search function isn't the best, but easily navigated around by zooming the screen out and clicking "show all". eSign seems like a small startup that doesn't have the manpower to accommodate larger companies. Great for small businesses that don't need bulk sending!

Vendor response

A Plus is one of our smallest customer. Since we are appreciative of all our customer big and small, our team has spent hours providing you support above and beyond our call of duty like organizing your signer data from your other systems into Excel. Just to clarify, our system will not be able to support bypassing of esignature laws which may be frustrating for you but eSign Genie software and...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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MUST HAVE FOR ANY SIZE BUSINESS

Reviewed 3 months ago

Ask for [SENSITIVE CONTENT HIDDEN] as she is amazing!! She emailed, spent time with me via zoom. Helped me get set up, answered my questions, didn't make me feel stupid and was personable. I checked out all the competitors and found Esign Genie to be the most responsive, best customer service and competitively priced. The others when I asked questions just sent me links to the videos. [SENSITIVE CONTENT HIDDEN]scheduled time to chat and walk me through the questions I had vs sending me a link with 20 different videos.

Pros

Easy to set up Customer service availability [SENSITIVE CONTENT HIDDEN] - bottom line........... Ability to talk to a real person who took the time to get to know me and my business and why and how I would be using the product

Cons

Learning the quicks and figuring out what is needed where

eSign Genie FAQs and common questions

eSign Genie has the following pricing plans:
Starting from: $10.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


eSign Genie has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


eSign Genie supports the following languages:
English


No, eSign Genie does not have an API available.


eSign Genie offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, 24/7 (Live rep), Knowledge Base, Chat

Related categories