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Reviews summary
4.6
134
5
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EG
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PF
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JT
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Nate K.
AD
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TN
Todd N.
134 reviews
Recommended
Sarah B.
Used weekly for 2+ years
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I like the ability to easily convert excel sheets into visually appealing, easy to understand, shareable dashboards. I also like that ClicData seems to be continuously evolving; they have regular updates that I find to be helpful/ useful changes.
I very much like that there is an api for using Survey Monkey, however I find it to be challenging to use the data from this source without significant manual manipulation. I wish this particular crossover required less attention.
Anonymous Reviewer
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Computer Software, 1-10 employees
Used weekly for 1-2 years
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the benefit is the capability to create any dashboard in terms of minute so solve any question in minutes and be very reactive when the clients are asking dieep data analysis
the system is operational with all inclusive in one click minute and constantly improving. the simplicity of the dashboard to build for a technical person is enough to build in minute one ad hoc analysis
the system is not very performing well in terms of speed if you have lot of filters in the normal cloud online team config - I have always to reduce the number of rows to 10000 to get an normal user experience
Anonymous Reviewer
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Internet, 11-50 employees
Used daily for 1-2 years
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The integrations with other software and web pages made it really easy to keep the dashboard updated and the amount of customisable options is a great feature.
Some of the UI isn't hugely intuitive and there were a few times there were glitches with some of the intergrations.
John N.
Used daily for 1-2 years
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The price is very reasonable if only simple dashboards are needed. It is very easy to add and remove users. Users can easily navigate between dashboards.
I need ClicData team to modify or customize the existing reports. ClicData cannot visualize complicated data analysis
Adrian G.
Security and Investigations, 201-500 employees
Used other for 2+ years
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It has been a great experience for the last 4 years since our company began using this solution.
Easy to use, it didn't take me more than a few minutes to start creating my first dashboard and share it to someone else with a shareable link. They keep adding 'widgets' and new features to display other type of data, making it even more useful.
Overall there is nothing in particular that I didn't like as I studied other options and found this one to be the most competitive in terms of features vs price.
Nicolo F.
Automotive, 11-50 employees
Used other for 1-2 years
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Clicdata helped us solving some issues related to the reporting of other third parties. If you are an Infusionsoft user you know what I mean. I loved that I could creat specific dashboards bundled into binders, all with automated data sources. This way I could monitor all the relevant aspects of my automation campaigns on a daily basis. Customer support was great too.
The tool is definitely advanced and while it may appear as intuitive it is not. You will need to learn how it works before using it to its full potential. Also expect to be investing some man hours into it before seeing its full value.
Andrew H.
Marketing and Advertising, 1-10 employees
Used weekly for 2+ years
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We use Clicdata as a tool to show our clients their own data, sometimes that is through custom reports but most of the time that is through reports that are the same for all clients. But creating a set of dashboards that all filter the data for a specific client hasn't been easy.
Easy to get first dashboard set up. We were able to connect a data source and create a dashboard in minutes.
Should allow users with a programming background more access to element controls.
Todd N.
11-50 employees
Used other for 2+ years
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Originally free, and now inexpensive ability to create management dashboards
Customer service has been excellent for me. Any question or issue I've had has been addressed quickly and reliably. Including "how do I do this?" questions.
Can't say I have anything in particular I have complaints about. I created my original dashboards a couple of years ago and now only update the data. There have many updates and new features added I have not taken advantage of yet.
Sheridan S.
Facilities Services, 11-50 employees
Used daily for 1-2 years
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This enables us to provide real-time dashboards and information across all of our clients
Functionality and ease of use - plus the look of the dashboards
There actually isn’t anything that I can think of for this secrion
Stephen N.
Legal Services, 11-50 employees
Used daily for 1-2 years
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We are able to see more data and information about our business in a much better looking format. It can be complicated to use and we have been through times of technical problems with it, but they have been minor and support has been fantastic.
visibility of data
complex set up
Werner W.
Computer Software, 51-200 employees
Used daily for 1-2 years
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Performance Reporting and creating portals
Easy to use - Great Support - Fast prototyping
People have mental blocks when it comes to using BI software. More tutorial videos would be useful
scott s.
Program Development, 11-50 employees
Used weekly for 2+ years
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allows us to dashboard report project status for all of our customers and internal projects.
easy to use. If you have a basic understanding of data structures and an idea of what you want to report, you can do it with little help.
formulas are difficult to understand without significant trial and error or research. Would also like to see the features advertised roll out faster than they have in the past.
Ruth A.
Information Technology and Services, 1-10 employees
Used daily for 6-12 months
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Very positive, outstanding service, very willing to help.
I work with Clicdata on setting up and updating a complex dashboard. I really appreciate the fact that help is available through chat, and I can also set up a call to go over any issues very quickly.
Sometimes the fixes take too long to get done.
Anonymous Reviewer
Verified reviewer
Used weekly for 2+ years
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Clicdata makes it easy to make reports on KPI's of our selfes and for our costumers.
The drag and drop makes it easy to do a lot of stuf. Even to make interactive boards is easy. And if you can't figure it out, there is an excellent support desk.
For a bit more complicated stuf you need to know some coding. Sometimes that is a bit hard for a dummy like me. But support is excellent.
Richard K.
Financial Services, 51-200 employees
Used weekly for 1-2 years
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We have published with easy several reports and dashboards by linking ClicData to our SQL Data Warehouse. It is easy to write the data collections and reports. The more complicated task is selecting from the many widgets available to best represent the results we want to highlight.
Not really an issue with the tool but I've not been successful yet at getting others involved is writing their own reports and setting up their own dashboards. We're still working on that as an organization.
Kerry H.
Packaging and Containers, 11-50 employees
Used daily for 6-12 months
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The software is excellent if you need reporting from a database. We connect it to MS Access in order to display out accounting system data such as sales and profit on a wide screen in the office. Flawless functionality that I couldn't find anywhere else at this price point.
Functionality
Cost and web updater is not 100% reliable.
David L.
Verified reviewer
11-50 employees
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We use ClicData to bring our business data together from different sources in order to display it to relevant people. We have managed to create some professional looking dashboards for use both internally and externally, all with relative ease. It helps to have knowledge of SQL and Excel syntax (although some of it is slightly different) in order to manipulate the data but the options are seemingly...
Support Ease of use Value for money Functionality Try before you buy
We had a few issues with dropping connectivity to our Oracle database but this was sorted (and was probably down to our connection anyway) so none!
Mark J.
Used other for 2+ years
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Very slick clean features that made graphing our survey results very quick and easy to understand. Our client loved the pie charts.
We had 27 survey questions to pie chart. It was a fairly manual process for each of them so duplicating similar charts was a bit of work. We had several rounds of updates so a bit of legwork was required there as well.
Anonymous Reviewer
Verified reviewer
201-500 employees
Used weekly for 1-2 years
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Put up all the required dashboards for the management to review performance, achievements, trends and take necessary decisions. Take off the burden of generating many reports from IT team.
Ability to connect with most of the data sources and the pricing. The support was also very good. Prompt and fast even though we are on the least pricing plan.
Certain times, when the dashboard is loaded with so many data connections, it seems to slowdown, but it's not a very bad thing. something manageable
Anonymous Reviewer
Verified reviewer
Consumer Services, 11-50 employees
Used monthly for 6-12 months
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It's really good to have a BI in your company as usually the CRM only gives you data but reporting is not that accurate.
ClicData is easy to use and develop the needed reports, you can integrate with different databases and get complex calculations sorted and real-time data. The support is really good.
The dashboards are not easy to customize by the user, which makes more work for the admin make the required or desired changes
Ayana S.
Events Services, 11-50 employees
Used weekly for 1-2 years
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The customer service is great, they help you with setting up your dashboards if you're having trouble doing it. We were having trouble with Infusionsoft and Xero and this gave us the much needed overview of everything
This allowed us to create great dashboards and cross data from multiple systems we couldn't before.
It's sometimes not very easy to use. If you don't have any knowledge with sql and handling data it's quite hard at first but you get a hang of it after a while.
Neil K.
Information Technology and Services, 1-10 employees
Used daily for 6-12 months
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Overall we're very happy with ClicData. Able to get a real overview of business on a single dashboard in real-time.
Able to merge data from different data sources.
UI is a little "dated". An update using some of the latest web functionality would be nice.
Kevin P.
Information Technology and Services, 11-50 employees
Used daily for 6-12 months
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Both the product, which keeps growing, and the technical support are great to work with. I love the product and will continue to use it.
Ease of use, Ease of access.
Some Queries require rather complex data selections and thereby require complex syntax.
Wendi M.
Research, 51-200 employees
Used weekly for 6-12 months
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The ClicData team was very professional in delivering their work. Prompt responses to any technical questions we had and were always up for a challenge to work through any new features we were requesting. The ClicData dashboarding solution integrated seamlessly into our online portal with a single sign-on for an improved user experience. We were also able to integrate portal user management and sync with ClicData without having to manage users directly into the ClicData admin console.
Flexibility, missing features can be easily added to the dev list
In some ways the compartmentalizing of the data boxes so that everything doesn't update all at once can be limiting.
Anonymous Reviewer
Verified reviewer
Financial Services, 11-50 employees
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We evaluated a number of solutions and ClicData hit the sweet spot between price, features, ease of use, and power. We use ClicData for administrative reports (boring weekly stats) as well as "ad-hoc" reports where we dive into data in order to answer a question. It has paid for itself many times over by giving us insight into the business and saving developer hours . When you first sign up, plan on spending a few hours learning the basics. Just drop any old excel file in there and make a chart, then make your chart filter based on a list value, stuff like that. It only took me a day or two to get proficient, and that same week the higher ups had noticed how much quicker the turnaround for reports became.
Easy to use. Connects to a lot of data sources.
No cons were added to this review