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ClicData Reviews

Overall rating

4.6

/5

142

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.93/10

Reviews by rating

Pros and cons

The team there have been fantastic in helping us get set up with various dashboards and we’re now in a position we have a good chunk of all of our reporting coming through ClicData.
Rep is brilliant, she has an uncanny ability of 'seeing' your data, and what you are looking to accomplish, and creating the most efficient and usable means of getting it.
But what's outstanding about ClicData is that you can produce perfect interactive dashboards, and at a price that will get quick approval from your accounting department.
Knowledge Base is limited and vague with a lot of situations. Queries are limited, which limits dashboard capability.
This is a reasonable request, as I should not have to pay for a subscription that I no longer have access to.
Can't say I have anything in particular I have complaints about.
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142 reviews

Recommended

AR
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Verified reviewer

1,001-5,000 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ClicData, create and share reports

Reviewed 5 years ago

I could quickly and easily distribute reports to a number of users

Pros

While I used the free version of ClicData, all the functionality I needed were present. ClicData, even as a new user is easy to use. The reporting data can be uploaded to Clic in the form of a csv. The data can them be manipulated in order to only show the necessary information. There are a range of widgets to display data in an easy and clear format with heatmaps. Multiple different reports can be created, even on the free version. The page layout can be adjusted for different devices i.e desktops, tablets and mobiles. This, paired with the ability to publish and share reports via a URL, allows users to quickly distribute information. While this information is read only, the owner of the report can quickly make amendments which will be reflected instantly in the live URL.

Cons

The only downside of the free version is the watermark is always present when reports are published however, while clear, this doesn't distract the user from the information displayed.

JT
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Jeremy T.

Marketing and Advertising, 1-10 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Highly Customisable Dashboards at Pocket-Friendly Prices

Reviewed 6 years ago

Let's face it: there's hundreds of dashboard solutions out there, all competing for your attention. Take a close look and it's always a trade-off between functionality, ease of use, customisation options and pricing. You'll find everything from zippy, push-button options that may or may not give you what you want to full-blown high-end tools which combine dashboard reporting with sophisticated...

Pros

Customisation options, flexibility, price.

Cons

Could also offer simple template-driven solutions for those with simple needs looking for a push-button solution.

DB
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David B.

Financial Services, 1-10 employees

Used other for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Clic work in progress

Reviewed 4 years ago

Overall decent, but I moved on to Tableau which is quite powerful.

Pros

I liked the gauges and appearance of the software. It could look good quickly, which appealed to me.

Cons

Functionality was mixed. Some features and functions were solid, others yet to come or hard to utilize.

KW
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Kris W.

Computer Software, 10,001+ employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic Tool!

Reviewed 6 years ago

Combining Data Manipulation AND Dashboards in one solution is great! Data Manipulation: You need to learn SQL for many of the Data Transformations. I'm okay at VBA and had ZERO SQL experience coming into ClicData. I'm getting better at SQL but could only imagine what I could do if I knew SQL better. Data Refresh: Our data auto updates with with scheduled refreshes with cloud services (SFDC, Smartsheet)...

Pros

Combines Data Manipulation and Dashboards. Flexibility. Setup once and everything auto updates.

Cons

It's hard to call it a con, but not having a SQL person really slowed us down.

GR
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Gao Rui L.

Mining & Metals, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Powerful tool with great support but steep learning curve.

Reviewed a year ago

I love the support I get, I love being able to create plenty of easy to consume visualizations that makes data analysis quick and easy.

Pros

It's powerful. I can do a lot with it. It helps me distribute our data in easy to understand visualizations to our clients. Connects to my data files on OneDrive, PostGreSQL easily. Single Sign-On (SSO) works perfectly with Wordpress. When Faced with issue of setting up, they worked with our other vendors from our Stack to find a solution. Technical Support Team has all been really helpful in finding solutions to my requirements.

Cons

We had a lot of issues with the SSO at first, but the solution was a simple and easy fix (our canaccess data did not match MiniOrange's) There are a lot of features and functions but it requires tweaking and exploring.

AP
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Anoop P.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best ever tool which allows us to do end to end automation within a single ecosystem

Reviewed a year ago
Pros

1. End to end automation 2. Less Manual Intervention 3. Performance 4. Customer Support 5. New features 6. Our team who worked on PowerBI and Tableau (Market leaders not actually though) appreciated our tool in terms of adaptation and Self Service platform 7. Customization and many more

Cons

1. I think we should do lots of Marketing of our product 2. Conduct Proficiency test on online leaning platforms (How it is going to help beginners and for the folks who worked on clicData for decent amount of time, conducting Proficiency test would give them confidence) 3.

AR
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Verified reviewer

Computer Software, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Clic Hospitality

Reviewed a year ago

the benefit is the capability to create any dashboard in terms of minute so solve any question in minutes and be very reactive when the clients are asking dieep data analysis

Pros

the system is operational with all inclusive in one click minute and constantly improving. the simplicity of the dashboard to build for a technical person is enough to build in minute one ad hoc analysis

Cons

the system is not very performing well in terms of speed if you have lot of filters in the normal cloud online team config - I have always to reduce the number of rows to 10000 to get an normal user experience

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Nate K.

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good for the price

Reviewed 5 years ago
Pros

Price Data Integrations Customer Support Data Merge Data/Dashboard/Binder Organization

Cons

Formulas don't use straight SQL or TSQL Knowledge Base is limited and vague with a lot of situations Queries are limited, which limits dashboard capability Export capabilities are limited

AR
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Verified reviewer

Internet, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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I used ClicData to run performance dashboards for my team on a daily basis.

Reviewed 6 years ago
Pros

The integrations with other software and web pages made it really easy to keep the dashboard updated and the amount of customisable options is a great feature.

Cons

Some of the UI isn't hugely intuitive and there were a few times there were glitches with some of the intergrations.

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Nicolo F.

Automotive, 11-50 employees

Used other for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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The best reporting tool in the market

Reviewed 4 years ago
Pros

Clicdata helped us solving some issues related to the reporting of other third parties. If you are an Infusionsoft user you know what I mean. I loved that I could creat specific dashboards bundled into binders, all with automated data sources. This way I could monitor all the relevant aspects of my automation campaigns on a daily basis. Customer support was great too.

Cons

The tool is definitely advanced and while it may appear as intuitive it is not. You will need to learn how it works before using it to its full potential. Also expect to be investing some man hours into it before seeing its full value.

RO
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Rafael O.

Publishing, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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ClicData opinion

Reviewed 4 years ago

Overall I think this is a very good software that I use daily.

Pros

It helps me to show our metrics in a very graphic way. Every dashboard is unique and customized for specific needs. It helps me to keep track of the KPIs I care the most.

Cons

It is not that friendly user, it will be a good idea to upload more video tutorials. I think it needs more "plug-ins" to pull data from other software, right now the list of software to connect your data is very limited. Unless you have an upgraded account, the customer support is very slow, sometimes takes days to get a response.

MP
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Michael P.

Internet, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good and Becoming Great

Reviewed 6 years ago

Our needs focus on pre-sales dashboards used to demonstrate the value of our products to prospective customers. We must therefore rapidly create dashboards on a case-by-case basis. We have found ClicData to be a very good tool in this context. Things I like: - Customer support and access to your expertise has been superb and your willingness to add/enhance/fix features has been remarkable ...

Pros

No pros were added to this review

Cons

No cons were added to this review

BG
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Bryan G.

Machinery, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very happy with the software

Reviewed 4 years ago

This tool is allowing us to access raw data from SAP and present it on an hourly or daily basis as needed. This is giving us vital information to help us run our operations

Pros

The data processing capabilities are amazing. You need to be prepared to invest some time into learning how the tool works, but after that you will never have any issue presenting data in a meaningful way.

Cons

This is the only dashboard tool I have used so it is difficult to identify any weak areas.

CP
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CHRISTOPHE P.

Media Production, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Revenue dashboard

Reviewed 4 years ago

I have to say that my overall experience is quite good but to be every time in the red zone without roll back option or editing option is too unpleasant.

Pros

It's very intuitive and easy to use. The UX is very clear The support is really reactive and is able to answer with positive attitude from the little bug to the biggest (for me) one. Price is really competitive.

Cons

Some very important features like a roll back option, must be for all the plans not from the premium's one. Editing the database is not available too, so if you've made a mistake without roll back option, it's, sometimes, very risky. The documentation to understand some features like fusion, formulas are too light and need more examples.

AC
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Alessandro C.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Handy tool for web data

Reviewed 4 years ago
Pros

Semplicity, the native web integration, the possibility of including pages with report in a web frame.

Cons

Sometime is slow, all the data must be stored on remote cloud, the tables have sometime strange behaviours with column with ad totals, the object are not easy to place inside the grid.

CS
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Chris S.

Food & Beverages, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ClicData

Reviewed 4 years ago

We moved all our excels online to Clic Data, our data loads in the morning via multiple sources and is available to all our Area Managers and Store managers with Store Specific restrictions in place.

Pros

The ease of creating a dashboard for multiple users with different restrictions that I can apply, the best attribute about ClicData is the support, its phenomenal! they don't just give the answer, they explain and break it down.

Cons

some of the conditional formatting features are lacking.. top 2 bottom 2 doesn't exist yet which we use a lot to quickly identify top and bottom performers.

JB
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Jordan B.

Staffing and Recruiting, 201-500 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very useful software and good value for money - although not entirely user friendly

Reviewed 6 years ago

Clicdata is great although it is quite tricky to get your head around, once you've figured it all out it is pretty simple to use. I use it most days in work for various client facing dashboards, my only critique would be that it is quite limited in terms of features and functionalities and could do with some new updated widgets and more options when it comes to adding in tables especially as i find them very limited in terms of formatting etc. Customer support is great and always solve any queries well.

Pros

sleek and easier to use than most dashboard software, good pricing on subscriptions.

Cons

limited functionality and no guidance when adding in data transformations / forumlas.

BV
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Bryan V.

Hospitality, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Product

Reviewed 6 years ago

Easy to use BI solution designed with flexibility and customization in mind including data integration , self-service data discovery , unified single experience and powerful visualizations. We have been using this software for a couple of years and have been extremely pleased with the product.

Pros

No pros were added to this review

Cons

No cons were added to this review

AF
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Albert F.

Computer Software, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Quality Clouds

Reviewed 6 years ago

We have been using it for quite long now and we find it easy to use and worth the money we are paying. As new features come along, that's really good.

Pros

easy to use; great support; visibility of the product development pipeline and possibility to influence it

Cons

release management not solved; tables scroll bars too thin; not possible to align objects in the forms;

SB
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Sarah B.

Used weekly for 2+ years

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  • Value for money
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ClicData has helped me to easily share important performance measures with the rest of the team.

Reviewed 5 years ago
Pros

I like the ability to easily convert excel sheets into visually appealing, easy to understand, shareable dashboards. I also like that ClicData seems to be continuously evolving; they have regular updates that I find to be helpful/ useful changes.

Cons

I very much like that there is an api for using Survey Monkey, however I find it to be challenging to use the data from this source without significant manual manipulation. I wish this particular crossover required less attention.

SS
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Sheridan S.

Facilities Services, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Outstanding reports

Reviewed 4 years ago

This enables us to provide real-time dashboards and information across all of our clients

Pros

Functionality and ease of use - plus the look of the dashboards

Cons

There actually isn’t anything that I can think of for this secrion

SN
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Stephen N.

Legal Services, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Really enjoy the productivity awareness

Reviewed 6 years ago

We are able to see more data and information about our business in a much better looking format. It can be complicated to use and we have been through times of technical problems with it, but they have been minor and support has been fantastic.

Pros

visibility of data

Cons

complex set up

ss
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scott s.

Program Development, 11-50 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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great product

Reviewed 6 years ago

allows us to dashboard report project status for all of our customers and internal projects.

Pros

easy to use. If you have a basic understanding of data structures and an idea of what you want to report, you can do it with little help.

Cons

formulas are difficult to understand without significant trial and error or research. Would also like to see the features advertised roll out faster than they have in the past.

OR
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Olivier R.

Health, Wellness and Fitness, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very powerful data collection and visualization tool

Reviewed a year ago

Very professional support teams and the software offers a really good quality.

Pros

Ease of use and integration of the whole solution, focus on security and observability of the platform

Cons

I won't like more batch processes / data enrichment tools integrated inside the stack

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David L.

11-50 employees

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Can't recommend enough

Reviewed 7 years ago

We use ClicData to bring our business data together from different sources in order to display it to relevant people. We have managed to create some professional looking dashboards for use both internally and externally, all with relative ease. It helps to have knowledge of SQL and Excel syntax (although some of it is slightly different) in order to manipulate the data but the options are seemingly...

Pros

Support Ease of use Value for money Functionality Try before you buy

Cons

We had a few issues with dropping connectivity to our Oracle database but this was sorted (and was probably down to our connection anyway) so none!