ClicData Reviews

ClicData is very helpful for any business owner whether small or big to create a fantastic business data reports and powerful dashboards. These dashboards are very helpful for the business to make crucial decisions and strategies for their growth. Its user interface is of great help and very easy to use. ClicData enables the user to import the data from several sources easily by just drag and drop...

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It will take a while at the beginning for a new user to get familiar with the interface. I have faced some hang issues while using the device. I need more templates for specific projects like data comparison, etc.

We employed a custom software shop to develop some excel dashboards for us around some pretty complicated data. It took months to do and many thousands of dollars. We decided this year to change the whole thing over to clicdata and we got amazingly beautiful dashboards setup and in production in just 2 days. Its such a simple system to get the metrics you need.

Their support and KB system is a little lacking, we had to have some training sessions with their support, and while the self help is a little lacking, the support team is fantastic.

I loved the fact that I was able to get up and running with the product very easily. The few questions I had were covered by the onboarding. My initial feelings about the product were great, if it weren't for the fact that our business wasn't ready for this tool, I would have renewed.

Customer Service and Billing. Just try to get in touch with someone about canceling your subscription and there is no one around to answer your questions/talk to. Then they automatically renew, even though you have been trying to cancel. When they finally cancelled my service, they refused to respond to my inquiries regarding refunding me the auto renewed subscription that I was actively trying to cancel.

We recommend ClicData to all our clients who want to build quick dashboard solutions.

We did not have any negative feedback on the product overall a great solution.

ClicData is easy to use and develop the needed reports, you can integrate with different databases and get complex calculations sorted and real-time data. The support is really good.

The dashboards are not easy to customize by the user, which makes more work for the admin make the required or desired changes

The ability to transform and merge data from disparate sources makes it possible to build dashboards that would otherwise require significant time from our engineering team.

There are two different syntaxes depending on if you're transforming data at the source or in the dashboards, which can be confusing.

Really simple and flexible tools to make powerful dashboards

From time to time scheduled updates take us down for a few hours

• The interface is attractive and simple to use. • A lot of data connectors even in the personal licence • Gives constant feedback to the users. • There is a good variety of widgets that allows a lot of functionality. • The process to create dashboards allows designers to setup and see the results immediately. The process is iterative and you can add new elements easily. • Sharing process is easy to use. • Multilanguage • Support is fast and efficient

• Spanish traslation could be improved • Features to align elements is not available

The software is web based. CliCdata has wonderful user experience.

There is a lot of lag every week in Tuesday.

I work with Clicdata on setting up and updating a complex dashboard. I really appreciate the fact that help is available through chat, and I can also set up a call to go over any issues very quickly.

Sometimes the fixes take too long to get done.

Customisation options, flexibility, price.

Could also offer simple template-driven solutions for those with simple needs looking for a push-button solution.

Easy & quick Easy online sharing High content for the price

Some UX missing features like not showing specific labels that overlap others Quite difficult to find some relevant supportive documents / videos to train yourself on the web

Combines Data Manipulation and Dashboards. Flexibility. Setup once and everything auto updates.

It's hard to call it a con, but not having a SQL person really slowed us down.

The dashboards widgets you can use to create the dashboards are comprehensive and very customizable. All widgets look modern and perform well. Many, many data connectors available. Customer support is responsive and fast.

Documentation is lacking. Very few examples of functions that are used in widgets. This is somewhat alleviated by responsive customer service, ask them a question (chat is available) and they will help you do whatever you are trying to do. I would prefer comprehensive documentation for each widget and more examples of functions.

It helps me to show our metrics in a very graphic way. Every dashboard is unique and customized for specific needs. It helps me to keep track of the KPIs I care the most.

It is not that friendly user, it will be a good idea to upload more video tutorials. I think it needs more "plug-ins" to pull data from other software, right now the list of software to connect your data is very limited. Unless you have an upgraded account, the customer support is very slow, sometimes takes days to get a response.

easy to use, html links to share/embed dashboards, many choices to integrate data

wish we could plot calculated values in a chart that is reactive to interactive filters

The diversity of widgets and tools mean that I can create really interesting and engaging dashboards. Oh and the ability the merge two data sets together.

I wish I could add my own pre-defined colour palette. I know I can select colours manually, but being able to define a colour palette that would do this automatically would be really useful.

Its easy to use and gives great flexibility. It allows up to create custom reports and present them in a easy to interpret manner that makes it easy for our supervisors and team members to identify areas for improvement in performance.

I am happy with the software and did not find any major cons. It would be helpful to have had a more detailed user manual that could be downloaded, but the support desk responsiveness more than makes up for this.

I found ClicData to be very simple to use for a beginner like myself, their support team are very helpful in explaining how to use some of their really nice features such as widgets and data views (transformations). I did try a number of other platforms before I decided to stick to ClicData, I think that in itself says a lot about their platform.

Although they are constantly improving and releasing new features and their formatting features are far superior to other platforms, they do still have a way to go in improving this feature by removing some bugs i.e. widget alignment. On the whole ClicData's other vast range of features far outweigh's the cons.

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No cons were added to this review

Easy to use functionalities, and dashboard creations, when creating the dashboard and setting it up, you can have it up and running in no time query builder: the possibility to create queries with multiple data sources is a great addition

limited in functionalities: some functionalities like graphs and tables can be too limited in use the graphs and add-ons can be a pain to create, as you have to tweak the data to create the graph as you want instead of having a wizard that can help you

The data processing capabilities are amazing. You need to be prepared to invest some time into learning how the tool works, but after that you will never have any issue presenting data in a meaningful way.

This is the only dashboard tool I have used so it is difficult to identify any weak areas.

While I used the free version of ClicData, all the functionality I needed were present. ClicData, even as a new user is easy to use. The reporting data can be uploaded to Clic in the form of a csv. The data can them be manipulated in order to only show the necessary information. There are a range of widgets to display data in an easy and clear format with heatmaps. Multiple different reports can be created, even on the free version. The page layout can be adjusted for different devices i.e desktops, tablets and mobiles. This, paired with the ability to publish and share reports via a URL, allows users to quickly distribute information. While this information is read only, the owner of the report can quickly make amendments which will be reflected instantly in the live URL.

The only downside of the free version is the watermark is always present when reports are published however, while clear, this doesn't distract the user from the information displayed.

The data transformation tool set has a lot of options and are easy to use. For an Excel user at the beginning it seems odd, but rapidly you realize that the classic spreadsheet software is not the tool to deliver information to your users. Add to this a great low price and a good set of widgets to build your dashboards, and you can build almost any dashboard.

Although there are ways to make your dashboards responsive to filter by clicking on the screen, it should be more easy to set up.

It's very intuitive and easy to use. The UX is very clear The support is really reactive and is able to answer with positive attitude from the little bug to the biggest (for me) one. Price is really competitive.

Some very important features like a roll back option, must be for all the plans not from the premium's one. Editing the database is not available too, so if you've made a mistake without roll back option, it's, sometimes, very risky. The documentation to understand some features like fusion, formulas are too light and need more examples.