App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Mailjet
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Marketing Email, Transactional Email, Transactional SMS
Table of Contents
Is this product right for your business?
Find out with a
Mailjet - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Mailjet overview
Based on 450 verified user reviews
What is Mailjet?
Reviews for Mailjet come from a wide variety of industries, including Information Technology and Services (15% of reviewers), Marketing and Advertising (12%), and Computer Software (9%). The most frequent use case for Mailjet cited by reviewers is email marketing (76% of reviewers).
What do users say about Mailjet pricing?
Most reviewers indicate Mailjet offers strong value for money, especially for startups and small businesses, and they appreciate the generous free plan. Some reviewers report Mailjet becomes expensive for advanced features, and mention recurring payment frustrations.
Starting price
per month
Pros & Cons
Email Sending
Campaign Emails
Email Templates
Email Spam
Account Management
Sending Limits
Mailjet’s user interface
Mailjet pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.2
Ease of use
4.2
Customer support
3.9
Reviews sentiment
What do users say about Mailjet?
Reviews for Mailjet come from a wide variety of industries, including Information Technology and Services (15% of reviewers), Marketing and Advertising (12%), and Computer Software (9%). The most frequent use case for Mailjet cited by reviewers is email marketing (76% of reviewers).
Select to learn more
Who uses Mailjet?
Based on 450 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Mailjet's key features
Most critical features, based on insights from Mailjet users:
All Mailjet features
Features rating:
Mailjet awards
Mailjet alternatives
Mailjet
Starting from
17
Per month
Brevo
Starting from
No pricing info
Gmail
Starting from
No pricing info
Mailchimp
Starting from
No pricing info
Mailjet pricing
Pricing plans
Pricing details:
Custom
No pricing info
Features included:
- 1000 Email Address Verifications
- 100 Email Previews Per Month
- 10 Sub-Account
- 1 Dedicated IP
- 24/7/365 Support
- A/B Testing
- Activity Logs
- Advanced Email Editor
- Advanced Statistics
- Apis
- Blocklist Monitoring
- Content Analysis
- Dynamic Content
- Email Templates
- Integrations
- Marketing Automation
- No Mailjet Logo
- Online Customer Support
- Priority Support
- Segmentation
- SMTP Relay
- Unlimited Contacts
- Webhooks
User opinions about Mailjet price and value
Value for money rating:
Of 81 reviews that provide robust commentary on Mailjet's price and value, 85% mention it in a positive light.
Most reviewers indicate that Mailjet offers strong value for money, especially for startups, small businesses, and users with growing email lists. They appreciate the availability of a fully functional free plan, which many find sufficient for small operations or initial needs, and say the free tier is generous compared to competitors. Reviewers highlight that Mailjet’s pricing structure is flexible, allowing users to scale up as their requirements grow, and find the entry-level paid plans to be competitively priced and suitable for both low-frequency and high-volume users. They mention that the platform includes useful features and analytics even at lower price points, and feel that the cost structure is friendly for those on a budget. Some users say they get more subscribers or higher sending limits for less money than with other providers. However, some reviewers report that Mailjet can become expensive as needs increase, and a few feel that the cost is higher than some alternatives, especially for advanced features or larger operations. Some users also mention frustrations with recurring payment requirements and limited campaign editing options even on paid plans.
, and
To see what individual users think of Mailjet's cost and value, check out the review excerpts below.
Simon K.
Founder / CEO
Mailjet integrations (198)
Integrations rated by users
We looked at 450 user reviews to identify which products are mentioned as Mailjet integrations and how users feel about them.
Integration rating: 5.0 (4)
“Ensures both transactional emails and newsletters are sent out with high reliability and low effort.”
Patrik K.
Freelancer
Integration rating: 4.5 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Mailjet customer support
What do users say about Mailjet customer support?
Customer support rating:
We analyzed 93 verified user reviews to identify positive and negative aspects of Mailjet customer support.
A few users highlight that Mailjet's support team is friendly, knowledgeable, and resolves issues quickly when contacted.
Widespread user sentiment is that support response times are slow, often taking days or longer to address issues.
A significant portion of users report frustration with only ticket-based support, lacking phone or chat options for urgent needs.
Broad user base finds support inconsistent, with repetitive requests, unresolved problems, and lack of proactive communication.
Support options
Training options
To see what individual users say about Mailjet's customer support, check out the review snippets below.
“The straight forward and friendly user platform and the instant response by the support team for what ever question we have.”
Roy B.
COO
“Continually encountered slow response times from support with frequent crashes of the system and the inability to access our click through and other important data that is vital in supporting our sales efforts.”
Humaira P.
Marketing Director
“Support took many days to reply, despite promising a response within 24 hours. When asked about a refund so I could go elsewhere once the issue was determined to be on their end and had no fix in sight, they offered a joke of an amount.”
Bradley M.
Owner
Mailjet FAQs
Mailjet has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What is Mailjet used for?
With GDPR-compliant infrastructure and proven deliverability, Mailjet is the best Email Marketing Software & Email API for Teams. Marketers design, deliver, and automate email newsletters and automations, while developers power high-volume transactional email via robust APIs and SMTP relay. Collaborative editing, templates, and approval flows keep teams fast and consistent; advanced segmentation, A/B testing, and analytics drive growth with every send. Built in Europe with privacy-first hosting options, Mailjet helps you reach the inbox at scale without compromising compliance. Connect easily to your stack with native integrations for ecommerce, CRM, and data tools. More than 100,000 customers globally trust Mailjet to deliver critical messages and campaigns. Choose one platform that brings marketers and developers together.
Q. What are the benefits of using Mailjet?
1- Improved deliverability
20% of the legitimate emails never make it to the inbox. Imagine the impact that it has on your ROI! If you want to optimize this by yourself, it's a full time job. So focus on the heart of your activity, where your added value is and let Mailjet handle all this for you.
2- Real-time
Your customers will no longer have to wait for your emails to reach them. Especially, think of all the transactional stuff: account confirmations, password resets, etc. If these emails take too much time to arrrive, it can hurt your reputation and make your client / prospect unhappy.
3- Scalability
No matter if you scale up or down, the system adapts and everything remains constant. That makes things much more simple!
4- In-depth, precise analytics
The guys of the marketing team no longer has to sollicitate the IT department to do their job. They get all the data they want in a few clicks. Who opened the emails? Who clicked? Where? When? How? Etc. The marketers will get all the answers they're looking for very easily.
5- Pay as you use
Save money and stop spending more than what you need! Forget about contract or engagements!
6- Forever-up-to-date
Stop trying to always catch up with ISP's recommendations. Lay back or
focus on what you're good at. Mailjet's algorithm is managing all this for you!
7- Stability
Stop running from one bug to the other. Start enjoying the smooth experience of the cloud end-user.
8- Productivity & Ease-of-use
No excuse, anyone can start designing and sending emails in a few minutes! Everything can be done quick and efficiently.
9- Security
Cloud emailing is more secured than locally based SMTP servers. These are often easy targets for hackers.
10- Ease of access
Anywhere, anytime. No matter where they are based, collaborators can follow up and closely manage their emailing.
Q. What languages does Mailjet support?
Mailjet supports the following languages:
Danish, Dutch, English, French, German, Italian, Portuguese, Spanish, Swedish
Q. Does Mailjet offer an API?
Yes, Mailjet has an API available for use.
Q. What level of support does Mailjet offer?
Mailjet offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep)
Popular comparisons with Mailjet
