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BambooHR Pricing, Features, Reviews and Alternatives

BambooHR product overview

What is BambooHR?

BambooHR is the number one HR software for small and medium sized businesses. BambooHR’s cloud-based system has beautifully designed, intuitive features including an applicant tracking system (ATS), onboarding with electronic signatures, automated time-off tracking, and innovative performance management. This gives HR managers more time for meaningful work, executives get accurate, timely reports, and employees can self-service their time off using a convenient mobile app.

Key benefits of using BambooHR

  • Employee Profiles: Managers can keep track of all employee history and recent information. Employees can update their own data. Co-workers can search the directory and discover each other's profiles.

  • BambooHR makes running payroll easy, quick, and stress-free by offering a single source of data, comprehensive payroll reporting, superior customer support, and full-service tax filing.

  • Applicant Tracking: Create job posts and track applications as they come in. Share and comment on resumes and add star ratings to candidates’ applications.

  • Time-off Management: Employees can request time off, view the company calendar and track their holiday/ sick days. Managers can approve time off and see time off reports.

  • HR Reports: Access pre-built reports or create custom reports on all kinds of data, from EEO-1 reports to age and gender profiles. Export reports to Excel, PDF & CSV.

  • Alerts: Set up email notifications to go to any member of staff to remind them of birthdays, benefit eligibility, license expirations and upcoming reviews.

  • Custom Permissions: Decide who has access to what within the system by giving specific access permissions to managers, admins and employees.

  • Globally Compatible: BambooHR supports payroll data in multiple currencies and six different languages.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    FAQs/Forum
    Phone Support
    Knowledge Base
    Chat

    Training options

    Live Online
    Webinars
    Videos
    Documentation

    BambooHR pricing information

    Value for money

    4.5

    /5

    1.7K

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    BambooHR features

    Functionality

    4.4

    /5

    1.7K

    Total features

    124

    17 categories

    Most valued features by users

    Reporting/Analytics
    Reporting & Statistics
    Activity Dashboard
    Self Service Portal
    API
    Third Party Integrations
    Alerts/Notifications
    Employee Database

    Functionality contenders

    BambooHR users reviews

    Overall Rating

    4.6

    /5

    1.7K

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.77/10
    Rating distribution

    5

    4

    3

    2

    1

    1,182

    490

    67

    16

    8

    Pros
    The software is clean and simple and serves as a great resource for company information, coworker contacts, and a comprehensive company calendar outlining anniversaries, birthdays, and days off.

    AR

    Anonymous Reviewer

    I hadn't used it until my current company and I am really happy to be able to utilize it. There are so many great features and I love it.

    TS

    Tori S.

    BambooHR has some great integrations (Slack, for instance) that allow me to see when my co-workers are out of the office or even celebrating an anniversary or birthday.

    AR

    Anonymous Reviewer

    Cons
    Some of the updates would cause havoc on the system and delay some of our onboarding.

    SB

    Schuyler B.

    The only con I have noticed is from guys in HR complaining that it does not provide in-house payroll management.

    JZ

    Joseph Z.

    At times I struggle with the signing portion of documents.

    LM

    Loura M.

    Overall rating contenders

    Overall Rating

    Our HR and Internal Comms Team LOVES BambooHR

    Reviewed 2 years ago

    Transcript

    Destiny E.: Hi! I'm Destiny, and I'm a director in the higher education industry, and I give BambooHR...

    AvatarImg
    AvatarImg

    Michael M.

    Employee Experience Director

    Banking, 51-200 employees

    Review source

    Overall Rating

    BambooHR takes the headaches out of employee time off!

    Reviewed a year ago

    Transcript

    Michael: My name is Michael. I'm the Staff Training and Development Manager for a financial company,...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Applicant Tracking System: BambooHR

    Reviewed a month ago

    Automating hiring and onboarding processes.

    Pros

    Managing employee data has been streamlined on BambooHR. Hiring and onboarding capabilities are among the capabilities that I like on this tool.

    Cons

    It has been easy to find the right talent through BambooHR.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Free up your HR Department to do their best work

    Reviewed a month ago

    Due to implementing BambooHR, we moved from having 8-10 spreadsheets that required daily maintenance to being able to have one system of record. This has allowed us to onboard employees more seamlessly during the COVID-19 pandemic. We went from PDF time off request forms and a Google Out of the Office calendar that we had to manually maintain to using time off in BambooHR and implementing the iCal feeds so everyone knows who is out of the office at a glance.

    Pros

    Getting employee buy in and adoption is easy due to how intuitive the end-user experience is with BambooHR, especially with Google Single Sign On. As the administrator, I have the ability to make changes and implement things quickly on the backend without having to make a request and wait for someone else to make the changes for me. Having a streamlined and consistent onboarding and offboarding process ensures that new hires are set up for success and offboarding employees accounts and data are turned off in a timely manner.

    Cons

    BambooHR may not have as many robust features as some of the other HRIS out there, but they are always adding new features and making improvements, which is good to see. You may have to add some app integrations in areas like recruiting and benefits administration, if you want all the bells and whistles.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Great HR tool

    Reviewed a month ago

    Their customer service is always friendly, courteous and always can find answers to my questions.

    Pros

    I love the fact that now using the mobile app, I can record time off, look at employees vacation days etc.

    Cons

    I wish you could integrate the calendar to an outlook calendar.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    A Solid HRIS System

    Reviewed a month ago

    My overall experience with BambooHR is great. I would recommend it to smaller mid size firms looking for a solution to manage the employee experience from applying to a job right through to leaving the company.

    Pros

    Bamboo is very easy to use and the Support is great. They always try to find a solution/workaround within the tool to help you accomplish your ask. The employees enjoy using it and find the interface engaging and fun.

    Cons

    I send in lots of suggestions on how to improve the features of BambooHR. BambooHR seems to focus on ones that I find no value in for the most part. Reporting, Request Signature, and the File section need greater focus.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Amazing & Customizable HR Platform to Meet All Your Organization's Needs

    Reviewed a month ago

    Working with BambooHR has been fantastic, and they continue to meet our needs. We are so happy with the decision to implement the platform that we transition our Time Tracking and Payroll over from ADP. We love their focus on continuous improvement and their outstanding customer service.

    Pros

    The platform is highly customizable. BambooHR has an outstanding customer service team. They continuously look to improve and add additional features to include a COVID-19 tab, employee satisfaction survey, Reporting, employee well-being survey, 360 performance reviews through adding the feedback functions and more. I love their monthly pulse survey and their webinars that educate administrators on how to meet employees needs.

    Cons

    Not being able to include the Executive Director/CEO in the Feedback Assessment process for performance management.

    BambooHR FAQs and common questions

    Q. What type of pricing plans does BambooHR offer?

    BambooHR has the following pricing plans:
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of BambooHR?

    BambooHR has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does BambooHR support?

    BambooHR supports the following languages:
    German, French, Spanish, English, Dutch, Portuguese, Portuguese


    Q. Does BambooHR support mobile devices?

    BambooHR supports the following devices:
    Android, iPad, iPhone


    Q. Does BambooHR offer an API?

    Yes, BambooHR has an API available for use.


    Q. What other apps does BambooHR integrate with?

    BambooHR integrates with the following applications:
    Lattice, Cornerstone HR, JobScore, Humanity, Ability Network, Grovo, MakeShift, NetSuite CRM, Indeed, Breezy, Lever, SmartRecruiters, Mavenlink, Carta, Deputy, Zapier, Jobvite, Absorb LMS, CATS, Comeet, iMocha, Reward Gateway, Kudos, Travitor, OrgChart, NetSuite, TravelPerk, WorkforceHub Time & Attendance, Small Improvements, BambooHR, Bitium, OneLogin, Okta, Applauz Recognition, SocialChorus, Performance Pro, Maxwell Health, Northpass, Bonusly, Engagedly, PlanSource, Lucidchart, Primalogik, JazzHR, Jobma, Workable, 15Five, Motivosity, Google Calendar, Greenhouse, Lattice Engines, TriNet Hire, TalentLMS, Beekeeper, ApplicantPRO, TimeRewards, GoodHire, SAP Litmos, Workday Peakon Employee Voice


    Q. What level of support does BambooHR offer?

    BambooHR offers the following support options:
    Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat

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