BambooHR Pricing, Features, Reviews & Comparison of Alternatives

BambooHR

Personalized HR software for SMBs

4.51/5 (1,148 reviews)

BambooHR overview

What is BambooHR?

BambooHR offers a single system to consolidate all employee and human resources related data and to manage a number of human resources activity. The software can be used to build a centralized database of employee profiles that can be accessed by anyone in the company with the access permissions you define. Each profile can store personal information and a photo, as well as details on benefits, salary, time off, documents, training, and more. You can also add custom fields to record important information unique to your company.

Employees can be given self-service access to BambooHR letting them view and update their information whenever they wish. With custom permissions you can define which users have access to which information. Employees can also use the app to request time off, see what days off they are entitled to, and when other members of staff have booked time off. Managers can add time off policies and set accrual levels, approve time-off requests, and generate custom time off reports.

Aside from time off reports, BambooHR offers a range of other custom reports with the ability to filter, group and sort any of data in the system. The software also comes with a selection of pre-built reports such as salary history, age and gender data, turnover rate and more. Data can be pulled from your other 3rd party apps with BambooHR’s API and its integrations with a number of 3rd party benefit enrolment, payroll, and performance reviews software.

BambooHR also comes with an integrated application tracking system (ATS) module. The module can be used to create and publish job openings and record, review and track the status of incoming applications. There are further advanced features of the ATS module available that cover resume commenting, candidate ratings, job postings on social media and more.

BambooHR’s Time-Tracking component makes the time entry experience simple and accurate for employees and managers alike. Have access to built in reports to understand how many hours are being worked, what projects are being worked on and by whom. Employees can track hours worked on the web or in the mobile app for quick and accurate time entry and management can see and have access at any time.

BambooHR helps you keep track of all human resources activity not only through reporting, but also through email alerts. You can set up alerts to go to anyone about anything, from birthdays, to performance reviews, to insurance expirations. BambooHR + TRAXPayroll gives the ability to add payroll functionality to the all-in-one HR system. BambooHR has a free mobile app for iPhone and Android that syncs in real-time with your Bamboo account.
www.bamboohr.com

Pricing

Starting from
$99/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, Germany

Supported languages

English, Dutch, French, German, Portuguese, Spanish
BambooHR screenshot: BambooHR Employee HomeWhat Customers Say about BambooHRBambooHR screenshot: BambooHR Employee PerformanceBambooHR screenshot: BambooHR Job ListingsBambooHR screenshot: BambooHR Employee OnboardingBambooHR screenshot: BambooHR ReportingBambooHR screenshot: BambooHR BenefitsBambooHR screenshot: BambooHR E-SignatureBambooHR screenshot: BambooHR Applicant TrackingBambooHR screenshot: BambooHR File ManagementBambooHR screenshot: BambooHR Employee Personal InformationBambooHR screenshot: BambooHR Employee Pay InfoBambooHR screenshot: BambooHR PermissionsBambooHR screenshot: BambooHR PTO Tracking and AccrualBambooHR screenshot: BambooHR ReportingBambooHR screenshot: BambooHR Job Applicant TrackingBambooHR screenshot: BambooHR Company DirectoryBambooHR screenshotBambooHR screenshotBambooHR screenshotBambooHR screenshotBambooHR screenshotBambooHR screenshotBambooHR screenshotBambooHR screenshotTime Tracking Demo - SalesProduct Tour: Introduction

BambooHR reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.3
  4.6
  4.4
Jeremy Strayer

BambooHR Turns a Small Business into a Big Business

Used daily for 1-2 years
Reviewed 2020-03-02
Review Source: Capterra

I enjoyed it more than other recruiting software I've used. It makes work easier and helps me be a manager instead of a paper pusher.

Pros
I personally like that BambooHR has different portals for its users. They've built a database that allows employees to: 1. Maintain their own records (whether the company sends or user uploaded); track time off earned, sick days used, and hours worked; while allowing the user to sign documents easily electronically; and 2. Makes being an HR manager, easy. What I mean is, creating records (employees or temps) and ensuring they have all the blocks checked (background ran, drug test paperwork properly filled out, and any other documentation needing signed) within the timeframe needed to start working - is tracked, maintained, and recorded for you... so all in all, eliminates the monotony of HR and time wasted on paperwork while assisting managers/employees in ensuring proper compliance.

Cons
Well, I still had to scan any documents that weren't created or automated through the software and label them. For example, I work at a satellite location; the warehouse I staff for has a basketball court out back for employees to use on their break. I had to create a document that stated employees for my agency had to make sure they were clocked out, that they were responsible for any risk of injury and that the company and staffing agency would not be held liable for any resulting injury that may occur. The rest of the staffing agency didn't need this so I still had to print out 50 copies, have each employee sign one, upload it, file it in the employee file in the software, label it, then give the copy back to the employee. This really is not an issue unless if turnover is high, this could get annoying.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Jeff Warner, SHRM-SCP

Bamboo HR, a slick but severely limited recruiting software

Used daily for 2+ years
Reviewed 2020-07-28
Review Source: Capterra

As stated, the BHR system is a recruiters dream and makes the talent acquisition process easier for those businesses that are only using the job boards to get applicants. Just don't expect much more after that.

Pros
The look an feel of BambooHR (BHR) is amazing! Its almost like Facebook for recruiting. It is very intuitive for what it does and offers to the administrator and end user. The applicant tracking system is very easy to use and goes the extra mile with automation and thoughtfulness concerning on-boarding and then " flowing" into the core HRIS. The BHR system was chosen by a previous HR professional that clearly had a recruiting bias. Although important, more vetting should have been done to make a sound choice for long term success regarding the needs of a small to mid-size business.

Cons
Beyond what I described above there is limited functionality without also purchasing and integrating other systems through a "bolt-on" approach. By "Bolt-on" I mean that BHR will not automate between the core HR system of BHR and a timekeeping system, a payroll system, benefits administration system, leave administration system. The ability to have a robust system is possible but is not practical or cost effective with BambooHR. In order to get a full platform, covering the full life cycle of and employee, through BHR, a business would have to pay upwards of 30-40 dollars per employee per month. Simply put other options are available and far more robust with better long term results for less money- See my review of APS Payroll for an example.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Christina Adair

Middle of the road software that needs improvement

Used daily for 6-12 months
Reviewed 2017-09-15
Review Source: Software Advice

We are currently researching other HR software. I'm not sure which is better, software that contains the modules needed with obvious and crippling flaws or software that is easy to use both by admin and employees with limited modules.

Pros
The idea of on-boarding a new employee electronically is a huge plus. It engages employees before they start and makes it so that they come in with paperwork already filled out and spend their first day doing more than just paperwork. Most of the framework is in place, but EACH area needs improvement, both in the functionality for administration and the ease of use for employees. The sections offered are vital, but aren't complete.

Cons
The benefits area is lacking a lot of common sense tools - like the ability to attach plan documents to an insurance plan (only a link can be used), display plan cost information to an employee BEFORE they sign up (the pricing is only available AFTER they sign up and become eligible). Many things like this create double the amount of work for the administrator. The actual on-boarding process was a struggle because even though the forms were done properly by the employees (I sat with a few and watched them), it didn't save all information in completed fields. Employees were frustrated when they had to fill out forms multiple times because you cannot edit once saved. I love that employees can e-sign documents, but preparing the forms is cumbersome and they can't be customized easily. For instance, if you need to update a form because something has changed or didn't save properly, you have to delete the task and resend to any employees who need an updated form. When I discussed a few very basic items with support, they just offered a work around that many clients use. These are obvious flaws in the system that need to be addressed, but aren't necessarily a priority. Bamboo HR seems to focus more on flashy design than actual content. It makes them seem like a leader in the industry, but as soon as you dig in, the flaws are obvious. For the price, there needs to be more development in the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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Anonymous

Great HR Information System for medium size business

Used daily for 2+ years
Reviewed 2020-07-16
Review Source: Capterra

Moved all employment contract management online, leave management, onboarding, offboarding, personal details maintenance through self serve functionality, process workflows and performance management.

Pros
Modern HR information system with great broad feature set for medium size businesses. Excellent for leave management, request, approval and tracking.

Cons
Is based out of the US and orientation is by default to US customers. Works for Australia customers but is a bit short on handling contractors, more permanent focused, and support hours do not cover Australia timezone which has caused some issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Emily Miller

This software makes our lives so much easier!

Used daily for 2+ years
Reviewed 2020-01-30
Review Source: Capterra

We implemented Bamboo upon reaching over 50 employees and realizing that we couldn't manage our HR on paper/Excel anymore. We use it for applicant tracking, work flow (onboarding, offboarding, changes, etc), PTO tracking, and performance management. It's saved us many, many labor hours by automating our processes.

Pros
Bamboo is extremely user friendly. Even the Admin features are easy to use.

Cons
Nothing. When we first implemented, there were some features we would have liked to have, like more approvers on forms. We passed those suggestions on to Bamboo and eventually those features were added.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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BambooHR pricing

Starting from
$99/month
Pricing options
Subscription
Free trial
View Pricing Plans

Pricing is based on number of employees, with volume discounts as the employee count rises. There are two features packages to choose from: Essentials or Advantage. For a free quote, visit www.bamboohr.com/packaging

BambooHR features

API
Activity Dashboard
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Third Party Integration

Activity Tracking (265 other apps)
Self Service Portal (326 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for BambooHR

Key features of BambooHR

  • 3rd party integrations
  • Applicant tracking system module
  • Audit Trail
  • BambooHR Marketplace
  • Basic & advanced recruiting features
  • Benefits Tracking
  • Custom Fields
  • Custom Reporting
  • Custom access permissions
  • Custom alerts
  • Customizable interface
  • Data Exporting
  • Data Visualization
  • Document Storage
  • Electronic Signatures
  • Employee Directory
  • Employee Profiles
  • Employee Records
  • Employee Satisfaction with eNPS
  • Employee profiles w/ custom fields
  • Employee self-service
  • HRIS
  • Information Security
  • Job & salary history
  • Job Application Management
  • Location Management
  • Mobile App
  • Multicurrency payroll data
  • Multiple languages
  • Online Support
  • Online document storage
  • Open API
  • Org Chart
  • PTO Accruals
  • PTO Tracking
  • Payroll
  • People Data
  • Performance Management
  • Phone Support
  • Pre-built & custom reports
  • Reminders
  • Reporting & Analytics
  • Staff calendar
  • Third Party Integrations
  • Time off reporting
  • Time off requests & approval
  • Training Tracking
  • Workflows & Approvals
View All Features

Benefits

Employee Profiles: Managers can keep track of all employee history and recent information. Employees can update their own data. Co-workers can search the directory and discover each other's profiles.

Applicant Tracking: Create job posts and track applications as they come in. Share and comment on resumes and add star ratings to candidates’ applications.

Time-off Management: Employees can request time off, view the company calendar and track their holiday/ sick days. Managers can approve time off and see time off reports.

HR Reports: Access pre-built reports or create custom reports on all kinds of data, from EEO-1 reports to age and gender profiles. Export reports to Excel, PDF & CSV.

Alerts: Set up email notifications to go to any member of staff to remind them of birthdays, benefit eligibility, license expirations and upcoming reviews.

Custom Permissions: Decide who has access to what within the system by giving specific access permissions to managers, admins and employees.

Globally Compatible: BambooHR supports payroll data in multiple currencies and six different languages.