BambooHR Pricing, Features, Reviews & Comparison of Alternatives

BambooHR Reviews

BambooHR

Personalized HR software for SMBs

4.49/5 (254 reviews)
22,666     9,635

BambooHR offers a single system to consolidate all employee and human resources related data and to manage a number of human resources activity. The software can be used to build a centralized database of employee profiles that can be accessed by anyone in the company with the access permissions you define. Each profile can store personal information and a photo, as well as details on benefits, salary, time off, documents, training, and more. You can also add custom fields to record important information unique to your company.

Employees can be given self-service access to BambooHR letting them view and update their information whenever they wish. With custom permissions you can define which users have access to which information. Employees can also use the app to request time off, see what days off they are entitled to, and when other members of staff have booked time off. Managers can add time off policies and set accrual levels, approve time-off requests, and generate custom time off reports.

Aside from time off reports, BambooHR offers a range of other custom reports with the ability to filter, group and sort any of data in the system. The software also comes with a selection of pre-built reports such as salary history, age and gender data, turnover rate and more. Data can be pulled from your other 3rd party apps with BambooHR’s API and its integrations with a number of 3rd party benefit enrolment, payroll, and performance reviews software.

BambooHR also comes with an integrated application tracking system (ATS) module. The module can be used to create and publish job openings and record, review and track the status of incoming applications. There are further advanced features of the ATS module available that cover resume commenting, candidate ratings, job postings on social media and more.

BambooHR helps you keep track of all human resources activity not only through reporting, but also through email alerts. You can set up alerts to go to anyone about anything, from birthdays, to performance reviews, to insurance expirations. BambooHR is suitable for global companies with the ability to track payroll in multiple currencies and support for six different languages. BambooHR has a free mobile app for iPhone and Android that syncs in real-time with your Bamboo account.
www.bamboohr.com

BambooHR Reviews (254)

Most positive review

 Intuitive, smart, and effective

We evaluated 6+ HRIS systems and BambooHR was my top choice. Besides being really pretty and intuitive to use, all the features worked they way you'd expect them to work. We just finished rolling Zenefits which was a nightmare and their support team is seriously lacking. BambooHR experience so ...

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Reviewed 17th of December, 2015 by Vice President, Talent Management

Most critical review

 Needs to expand beyond the USA

Being based in the UK and only being able to gain customer support during US West coast working hours is frustrating. If an error occurs in the morning I have to wait the whole day before I can attempt to get it rectified. As an employee it's an easy framework to use but as an admin it's pretty ...

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Reviewed 13th of February by Freya Reynolds

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BambooHR Pricing

Starting from: $99.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

Pricing based on number of employees with packages starting at $99/month.

View Pricing Plans

Key Features of BambooHR

  • Employee profile directory
  • Employee profiles w/ custom fields
  • Training & benefits tracking
  • Job & salary history
  • Online document storage
  • Employee self-service
  • Custom access permissions
  • Time off requests & approval
  • Time off reporting
  • Staff calendar
  • Pre-built & custom reports
  • Custom alerts
  • Applicant tracking system module
  • Basic & advanced recruiting features
  • e-signature of documents
  • Multicurrency payroll data
  • Multiple languages
  • API
  • 3rd party integrations
  • Customizable interface
  • Payroll

BambooHR Screenshots (19)

BambooHR screenshot: BambooHR Employee HomeBambooHR screenshot: BambooHR Employee PerformanceBambooHR screenshot: BambooHR Job ListingsBambooHR screenshot: BambooHR Employee OnboardingBambooHR screenshot: BambooHR ReportingBambooHR screenshot: BambooHR BenefitsBambooHR screenshot: BambooHR E-SignatureBambooHR screenshot: BambooHR Applicant TrackingBambooHR screenshot: BambooHR File ManagementBambooHR screenshot: BambooHR Employee Personal InformationBambooHR screenshot: BambooHR Employee Pay InfoBambooHR screenshot: BambooHR PermissionsBambooHR screenshot: BambooHR PTO Tracking and AccrualBambooHR screenshot: BambooHR ReportingBambooHR screenshot: BambooHR Job Applicant TrackingBambooHR screenshot: BambooHR Company DirectoryBambooHR screenshotBambooHR screenshotBambooHR screenshot

Specifications

Intended Users
Freelancers, Mid Size Business, Non Profits, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, iPad, Web-based
Supported Countries
Asia, Australia, Canada, Europe, Germany, Latin America, United Kingdom, United States
Supported Languages
Dutch, English, French, German, Portuguese, Spanish
Support Options
FAQs, Forum, Knowledge Base, Phone Support, Video Tutorials

Alternatives to BambooHR

Benefits

Employee Profiles: Managers can keep track of all employee history and recent information. Employees can update their own data. Co-workers can search the directory and discover each other's profiles.

Applicant Tracking: Create job posts and track applications as they come in. Share and comment on resumes and add star ratings to candidates’ applications.

Time-off Management: Employees can request time off, view the company calendar and track their holiday/ sick days. Managers can approve time off and see time off reports.

HR Reports: Access pre-built reports or create custom reports on all kinds of data, from EEO-1 reports to age and gender profiles. Export reports to Excel, PDF & CSV.

Alerts: Set up email notifications to go to any member of staff to remind them of birthdays, benefit eligibility, license expirations and upcoming reviews.

Custom Permissions: Decide who has access to what within the system by giving specific access permissions to managers, admins and employees.

Globally Compatible: BambooHR supports payroll data in multiple currencies and six different languages.

Who is BambooHR For?



  • Experience: All levels. It is designed to be user-friendly so employees and HR managers can use, all the way up to the most advanced IT professional
  • Industry: All
  • Business size: Ideal is 50-1,000 employees, but capable of taking less, and more
  • Departments/Roles: HR Manager, HR Director, VP of HR, HR Specialist/Generalist, HR Coordinator, etc.
  • Budget/price point: Starting at $8 per employee per month, with $99 monthly minimum
  • Example customers: SoundCloud, Fab, Foursquare, Lyft, Shopify, FreshBooks
Read the full GetApp Analysis

Videos

BambooHR Category Leaders

Reviews
Integrations
Mobile
Media
Security

#1 in Human Resources (HR)

View full ranking
79
19
15
16
16
13

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

Yes
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
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Brooke  Jensen

Everything You Could Ever Need

21/03/2017

I could probably write a whole book about why I think organizations should be using BambooHR. I am currently a one-woman show at my company and was running most of our processes on dropbox and drive documents. BambooHR has freed up so much of my time, allowing me to be more strategic and take better care of my team. Bamboo makes our company even more organized and improves the hiring to on-boarding experience by 1000%. Let's start with the Applicant Tracking Software. I went from having no ATS and using google docs to Bamboo and it has made my life so much easier and our lines of communication to applicants even better. It allows me to stick to deadlines, keep everything in one place, and never misplace an applicant. I don't know how I would have gotten through hiring for our summer internship program (180 applicants) with out this software. On-boarding: incredible. I can send a new hire packet to my new hire and they feel so well communicated with every step of the way. Being able to fill out their paperwork online is so important - they can do most of it before they even step into our office. Then they have access to everything later - what more could they (or I) want? Reporting time off - We have unlimited vacation but still use Bamboo to keep track of where people are and how many days are spent out of the office. It's so incredibly easy to set up and my freedom loving team loves using it. (There is even an app!) The day to day - it makes everything easier. I have everyone's phone numbers, addresses, SSNs, EVERYTHING in one place. I'm an evangelist for a reason, it's hands down the best thing I've implemented for my team.

Pros

So simple, effective, customizable. Customer service is amaaaazing. You can do everything you would possibly want and now they have payroll.

Cons

I literally don't not like a thing about Bamboo.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering BambooHR

Just go for it. It's a very cost effective way to make your life easier. If your manager is on the fence about purchasing, they can call me and I will talk their ear off about it and you'll be able to do your job even better once you have it in place.

Source: Capterra
Helpful?   Yes   No
Read more
Patch Garcia

ot better than and Excel spreadsheet.

13/03/2017

In an Excel spreadsheet one can move/archive candidates who are no longer in the running. This is not possible with the BambooHR. In other words, with BambooHR you're forced to keep EVERY APPLICANT who applies. This means that as your pipeline grows so does the time it takes to move around. Once the role contains several hundred applicants you must slog through multiple pages (10+ ?) of information that's only slowing you down. As we veterans know, time is money and efficiency is the key to success.

Pros

Easy UI (user interface). Inexpensive. Quick password changing/finding tool. Rating stars 1-5 is good. Can sort by date, stars, status, name, etc. Quick link to Linkedin profile (an absolute must), allows companies to write their own email templates. Works much like

Cons

Limited. Can't move candidates to another role (Change from Project Manager to Project Analyst, for example). Can't archive: don't want to see all those folks who don't even meet the minimum qualifications for the role. Company is NOT open to adding or updating features. We wrote to them and got a canned answer back from the engineering team via our customer service rep. A company that doesn't take advice from its users isn't going to make it in this highly competitive industry for very long.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
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Sam Mai

BambooHR Review

01/03/2017

I like the simplicity yet with adequate features that a small company would need.

Pros

Simplicity Domestic customer support team

Cons

limited customization

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Sarah Keepper

Great Value for the Price

28/02/2017

Pros

It is very cost effective for a smaller company and it is very easy to use. The video tutorials and customer service team are also very helpful.

Cons

Because the cost is lower, the functionality isn't as great as more expensive systems and there isn't as many options to customize certain features within the platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
sandip sandip

Complex but very rich features

28/02/2017

I have used this software one of the working company and found useful for employee and employer. I also likes User interface.

Pros

- UI - Lot of Features

Cons

- Complex

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Dan Griffiths

Great, Intuitive HRIS

25/02/2017

Perfect for a company that doesn't need a massive system and wants something they can implement quickly and inexpensively.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Valeska Wanke

We recently signed up to use Bamboohr services. So far we like all the features that we've been using. It has made our tracking of new hires much more easier.

22/02/2017

Pros

Easy to track and customize the job openings applicants and communicate with them. Also the employee's database is really helpfull. they also have a good customer service.

Cons

We would like to customize the email address to the company one when communicating with the applicants.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jessica Higbee

BambooHR is amazing!

22/02/2017

I love using BambooHR! It holds and organizes all of our HR paperwork automatically! We have been using BambooHR for a few years now and I really love all of the changes that they have made in the last year or so! It has made it easier to use and give me more functionality I love it!!

Pros

How easy it is to use and all of the extra functions that they are coming out with.

Cons

The customer service is a little lacking when I have to call and ask questions. Their staff is not as knowledgeable as I would like or expect. I do always get my questions or problems worked out but it can be a little time consuming.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer Simon

Wasn't right for us

17/02/2017

The system didn't have even functionality for our users. Would be great if there were more options for file storage/sharing and easier navigation.

Pros

Beautiful layout and easy to use.

Cons

Not enough features to create a robust HRIS database.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Read more
Theresa Martin

HR Director

15/02/2017

BambooHR is an AWESOME tool that helps us to keep all our employee data in one place. Whenever I need help with BambooHR, their support team is very knowledgeable in getting me the answers. Even if they do not necessarily have the answer I am looking for, the team always points me to additional resources to help find me a solution.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more

GetApp Analysis

BambooHR is an online HR software that provides human resource professionals with the necessary tools to successfully transition from manually tracking employee information in paper forms and spreadsheets to managing it with personalized HRIS (human resource information system), leaving them with more time to perform more value-adding tasks.

Especially created for small to medium-sized businesses with employee count ranging from 10 to 500, BambooHR’s main features include time-off management, centralized employee information, customizable user access levels, customizable fields and reports, and usability for global companies.

What is BambooHR?

BambooHR is an intuitive HR software system that simplifies usual HR tasks like attendance, time-off requests, employee benefits, contact information, trainings and certifications – all facets of the employee lifecycle, essentially. Its in-depth reporting features provide executives and managers insight into vital business indicators like employee retention and turnover rates, and certification and compliance metrics.

From the color scheme to the company logo, from individual tabs to required fields in a report, BambooHR is highly customizable and affords clients the ability to create their own systems based on how they run their HR departments. Customizable and pre-defined alerts keep employees and managers apprised of important dates like anniversaries and birthdays, and due dates for certification expirations and renewals, performance reviews and benefit eligibility.

Main Features

Time-Off Management

For BambooHR to automate your time-off management workflow, you will initially need to specify your company’s time-off policies: accrual levels, waiting periods, maximum accruals, carryovers, and so on. Once done, employees will already be able to check their time-off balances, request time-offs from their computers or smart devices, and view a calendar of employees scheduled to be on leave.

When an employee submits a time-off request, their manager is notified through email. Depending on the company’s service level requirements, the amount of time the employee has already accrued, and the number of people scheduled to be out on the requested date/s, the manager can either approve or deny the request via phone or online. The requester then receives an email notifying them of the decision.

Centralized Employee Information

Aside from task automation, BambooHR functions as your company’s central repository of essential employee data that includes job and salary history, current work status and responsibilities, location, dependents, emergency contacts, benefits, trainings, and other related information that your HR department keeps on file, including annotations that may protect the company from future litigations. Relevant online documents (applications, company forms, training manuals, performance reviews, handbooks and health forms) can be stored and shared.

BambooHR also has a directory feature that lets you view an employee’s name, job title, employment status, date of hire, and photo. Contact information can be quickly accessed and shared with other members of the organization. The system has basic organizational chart functionalities, but for organizations that need a more robust alternative, BambooHR has built-in integrations with OrgChart Now.

Customizable User Access Levels

In order not to put your employee data in jeopardy and make certain that information is shared to only those with authorized user access, BambooHR uses role-based access protocols that let you build custom user groups with access assignments based on their job descriptions. Simply put, the type and amount of information users are allowed to access are entirely up to you.

Using any device, employees can log in to their accounts from anywhere to update their personal information, view their time-off balances, training particulars, benefits data and company documents. Managers, on the other hand, can access reports pertaining to their employees’ paid time-off, trainings, certifications and benefits, without the added strain to their already hectic schedule. This is because everything is automated, and report generation can be done in a few clicks.

Customizable Fields and Reports

BambooHR understands that every organization is unique, which is why fields, tabs and reports can be customized to reflect the way companies manage their workforce. You want to track your employees’ favorite color or candy bar? Probably not the kind of data businesses usually keep an eye out for, but yes, those can be tracked with BambooHR.

On the reporting side, there are two ways reports can be generated: through customized reporting or using standard reports available in the report library. Standard reports include Additions and Terminations, Age Profile, Benefit Eligibility, Birthdays, EEO-1, Employment Status History, Gender Profile, Job History, Last Pay Change, Salary History, Time-Off Balances and Schedule, among others. For customized reports, the data filter is your best friend.

Usability for Global Companies

If you have business offices in various locations around the world, you would naturally want your employees to use the language they are comfortable with. BambooHR currently supports six different languages (English, French Canadian, German, Spanish, Brazilian Portuguese, and Dutch), which can be adjusted on a per-user basis.

Popular local currencies are likewise supported, and number, timezone and date formats are also provided as an option.

Integrations

BambooHR’s native API (application programming interface) client allows integrations with just about any software out there (including those that have been built in-house) to ensure users keep their existing systems, eliminate the need to re-enter business-critical data, and stay working in familiar environments.

BambooHR has ready-made integrations with applicant tracking systems like CATS and HiringThing, NetSuite’s ERP system, performance review solutions like Bullseye Engagement and Small Improvements, payroll software like TRAXPayroll and Simplepay.ca, and time and attendance systems like SwipeClock and NimbleSchedule, among others.

Pricing

The professional package costs $8 per employee per month, again with a minimum spend of $99 per month. For this, you get all of the basic features plus employee onboarding, employee self service, benefit tracking, advanced custom reports, custom alerts, 100MB storage per employee, powerful batch editing, and more.

Bottom Line

  • Intuitive and user-friendly HR software that simplifies transition of employee information and reports from spreadsheets and other paper forms to a single cloud-based hub
  • Automates common HR workflow and leaves HR professionals with more time to perform more value-adding activities
  • Dynamic mobile accessibility provides employees and management the ability to track relevant information while on the go
  • Supports all popular local currencies and six languages
  • Open API allows seamless integration with other software, including those built in-house

Frequently used together