BambooHR Pricing, Features, Reviews & Alternatives

BambooHR

Personalized HR software for SMBs

4.52/5 (1,225 reviews)

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BambooHR overview

What is BambooHR?

BambooHR offers a single system to consolidate all employee and human resources related data and to manage a number of human resources activity. The software can be used to build a centralized database of employee profiles that can be accessed by anyone in the company with the access permissions you define. Each profile can store personal information and a photo, as well as details on benefits, salary, time off, documents, training, and more. You can also add custom fields to record important information unique to your company.

Employees can be given self-service access to BambooHR letting them view and update their information whenever they wish. With custom permissions you can define which users have access to which information. Employees can also use the app to request time off, see what days off they are entitled to, and when other members of staff have booked time off. Managers can add time off policies and set accrual levels, approve time-off requests, and generate custom time off reports.

Aside from time off reports, BambooHR offers a range of other custom reports with the ability to filter, group and sort any of data in the system. The software also comes with a selection of pre-built reports such as salary history, age and gender data, turnover rate and more. Data can be pulled from your other 3rd party apps with BambooHR’s API and its integrations with a number of 3rd party benefit enrolment, payroll, and performance reviews software.

BambooHR also comes with an integrated application tracking system (ATS) module. The module can be used to create and publish job openings and record, review and track the status of incoming applications. There are further advanced features of the ATS module available that cover resume commenting, candidate ratings, job postings on social media and more.

BambooHR’s Time-Tracking component makes the time entry experience simple and accurate for employees and managers alike. Have access to built in reports to understand how many hours are being worked, what projects are being worked on and by whom. Employees can track hours worked on the web or in the mobile app for quick and accurate time entry and management can see and have access at any time.

BambooHR helps you keep track of all human resources activity not only through reporting, but also through email alerts. You can set up alerts to go to anyone about anything, from birthdays, to performance reviews, to insurance expirations. BambooHR also makes running payroll easy, quick, and stress-free by offering a single source of data, comprehensive payroll reporting, superior customer support, and full-service tax filing.

BambooHR has a free mobile app for iPhone and Android that syncs in real-time with your Bamboo account.
www.bamboohr.com

Pricing

Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Brazil, Canada, Germany, United Kingdom

Supported languages

English, German, French, Spanish, Dutch, Portuguese, Portuguese
BambooHR screenshot: BambooHR Employee HomeWhat Customers Say about BambooHRBambooHR screenshot: BambooHR Employee PerformanceBambooHR screenshot: BambooHR Job ListingsBambooHR screenshot: BambooHR Employee OnboardingBambooHR screenshot: BambooHR ReportingBambooHR screenshot: BambooHR BenefitsBambooHR screenshot: BambooHR E-SignatureBambooHR screenshot: BambooHR Applicant TrackingBambooHR screenshot: BambooHR File ManagementBambooHR screenshot: BambooHR Employee Personal InformationBambooHR screenshot: BambooHR Employee Pay InfoBambooHR screenshot: BambooHR PermissionsBambooHR screenshot: BambooHR PTO Tracking and AccrualBambooHR screenshot: BambooHR ReportingBambooHR screenshot: BambooHR Job Applicant TrackingBambooHR screenshot: BambooHR Company DirectoryBambooHR screenshotBambooHR screenshotBambooHR screenshotBambooHR screenshotBambooHR screenshotBambooHR screenshotBambooHR screenshotBambooHR screenshotTime Tracking Demo - SalesProduct Tour: Introduction

BambooHR user reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.4
  4.6
  4.4
Jeremy S.

BambooHR Turns a Small Business into a Big Business

Used daily for 1-2 years
Reviewed 2020-03-02
Review Source: Capterra

I enjoyed it more than other recruiting software I've used. It makes work easier and helps me be a manager instead of a paper pusher.

Pros
I personally like that BambooHR has different portals for its users. They've built a database that allows employees to: 1. Maintain their own records (whether the company sends or user uploaded); track time off earned, sick days used, and hours worked; while allowing the user to sign documents easily electronically; and 2. Makes being an HR manager, easy. What I mean is, creating records (employees or temps) and ensuring they have all the blocks checked (background ran, drug test paperwork properly filled out, and any other documentation needing signed) within the timeframe needed to start working - is tracked, maintained, and recorded for you... so all in all, eliminates the monotony of HR and time wasted on paperwork while assisting managers/employees in ensuring proper compliance.

Cons
Well, I still had to scan any documents that weren't created or automated through the software and label them. For example, I work at a satellite location; the warehouse I staff for has a basketball court out back for employees to use on their break. I had to create a document that stated employees for my agency had to make sure they were clocked out, that they were responsible for any risk of injury and that the company and staffing agency would not be held liable for any resulting injury that may occur. The rest of the staffing agency didn't need this so I still had to print out 50 copies, have each employee sign one, upload it, file it in the employee file in the software, label it, then give the copy back to the employee. This really is not an issue unless if turnover is high, this could get annoying.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Jeff W.

Bamboo HR, a slick but severely limited recruiting software

Used daily for 2+ years
Reviewed 2020-07-28
Review Source: Capterra

As stated, the BHR system is a recruiters dream and makes the talent acquisition process easier for those businesses that are only using the job boards to get applicants. Just don't expect much more after that.

Pros
The look an feel of BambooHR (BHR) is amazing! Its almost like Facebook for recruiting. It is very intuitive for what it does and offers to the administrator and end user. The applicant tracking system is very easy to use and goes the extra mile with automation and thoughtfulness concerning on-boarding and then " flowing" into the core HRIS. The BHR system was chosen by a previous HR professional that clearly had a recruiting bias. Although important, more vetting should have been done to make a sound choice for long term success regarding the needs of a small to mid-size business.

Cons
Beyond what I described above there is limited functionality without also purchasing and integrating other systems through a "bolt-on" approach. By "Bolt-on" I mean that BHR will not automate between the core HR system of BHR and a timekeeping system, a payroll system, benefits administration system, leave administration system. The ability to have a robust system is possible but is not practical or cost effective with BambooHR. In order to get a full platform, covering the full life cycle of and employee, through BHR, a business would have to pay upwards of 30-40 dollars per employee per month. Simply put other options are available and far more robust with better long term results for less money- See my review of APS Payroll for an example.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Waqar H.

Review About BambooHR

Used daily for 6-12 months
Reviewed 2021-05-08
Review Source: Capterra

Being HR Manager my Overall experience with BambooHR is very good, it's easy to use and intuitive. if you want to go paperless in your organization you can adopt BambooHR as an HR solution.

Pros
Pros Using BambooHR 1. Easy and intuitive to use 2. Onboarding process is very helpful 3. Time-saving Performance Management, Accurate results. 4. All things in one place no need to use paper.

Cons
I didn't find any bad thing about as i'm using it for long so i found it quit helpful and easy to use platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Chris G.

Worst HR Company Provider EVER!

Used daily for 2+ years
Reviewed 2020-01-22
Review Source: Software Advice

Since moving to their new Payroll service (Trax Payroll) BambooHR has been in the business of keeping us from HR compliance and has made processing payroll much more time consuming and frustrating. All with a lack of professional and effective customer support. They have mishandled payroll taxes, W-2's and account access once we notified them of changing to a better HR management solution. This has truly been a nightmare that won't end.

Pros
The software does have some nice features like Performance Management.

Cons
The worst payroll software in history! Sold me a bill of goods that everything was integrated, however, they use a remote link which is clunky and extremely frustrating to use unless everything is "just right". Do your research - there is better out there along with excellent customer support. I had to manually add employee PTO each pay period as their system was not integrated with their Payroll software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Anonymous

Robust tool, but we don’t use all the features

Used monthly for 1-2 years
Reviewed 2021-03-31
Review Source: Capterra

Overall positive experience. It serves the purpose for what I use with org chart, time off management, storing benefits and company policies, and direct report and personal profile info.

Pros
I am a user of BambooHR and find it useful to accessing the company org chart. I can search by name to see who sits on what team. This is helpful since my company is growing and hiring a lot of people. It can be confusing in a virtual setting to know what teams people are on, so I check frequently. I also like how easy it is to request time off and approve requests from the manager side. These are the main 2 functions I use.

Cons
I think my company isn’t using all the functionality and we have some disjointed systems, but that isn’t a fault of the tool. Since I use the org chart feature most, it would be great to be able to click into names and see a basic profile with their contact info.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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BambooHR pricing

Pricing options
Free trial
Subscription
View Pricing Plans

Pricing is based on number of employees, with volume discounts as the employee count rises. There are two features packages to choose from: Essentials or Advantage. For a free quote, visit www.bamboohr.com/packaging

BambooHR features

API
Activity Dashboard
Alerts/Notifications
Applicant Tracking
Assessment Management
Customizable Branding
Customizable Reports
Data Import/Export
Employee Database
Employee Management
Employee Profiles
Mobile Access
Performance Management
Recruitment Management
Reporting & Statistics
Reporting/Analytics
Self Service Portal
Third Party Integrations
Training Management

Activity Tracking (423 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

GetApp Analysis

BambooHR is an online HR software that provides human resource professionals with the necessary tools to successfully transition from manually tracking employee information in paper forms and spreadsheets to managing it with personalized HRIS (human resource information system), leaving them with more time to perform more value-adding tasks.

Especially created for small to medium-sized businesses with employee count ranging from 10 to 500, BambooHR’s main features include time-off management, centralized employee information, customizable user access levels, customizable fields and reports, and usability for global companies.


What is BambooHR?

BambooHR is an intuitive HR software system that simplifies usual HR tasks like attendance, time-off requests, employee benefits, contact information, trainings and certifications – all facets of the employee lifecycle, essentially. Its in-depth reporting features provide executives and managers insight into vital business indicators like employee retention and turnover rates, and certification and compliance metrics.

From the color scheme to the company logo, from individual tabs to required fields in a report, BambooHR is highly customizable and affords clients the ability to create their own systems based on how they run their HR departments. Customizable and pre-defined alerts keep employees and managers apprised of important dates like anniversaries and birthdays, and due dates for certification expirations and renewals, performance reviews and benefit eligibility.


Who is BambooHR For?

  • Experience: All levels. It is designed to be user-friendly so employees and HR managers can use, all the way up to the most advanced IT professional
  • Industry: All
  • Business size: Ideal is 50-1,000 employees, but capable of taking less, and more
  • Departments/Roles: HR Manager, HR Director, VP of HR, HR Specialist/Generalist, HR Coordinator, etc.
  • Budget/price point: Starting at $8 per employee per month, with $99 monthly minimum
  • Example customers: SoundCloud, Fab, Foursquare, Lyft, Shopify, FreshBooks

Main Features

Time-Off Management

For BambooHR to automate your time-off management workflow, you will initially need to specify your company’s time-off policies: accrual levels, waiting periods, maximum accruals, carryovers, and so on. Once done, employees will already be able to check their time-off balances, request time-offs from their computers or smart devices, and view a calendar of employees scheduled to be on leave.

When an employee submits a time-off request, their manager is notified through email. Depending on the company’s service level requirements, the amount of time the employee has already accrued, and the number of people scheduled to be out on the requested date/s, the manager can either approve or deny the request via phone or online. The requester then receives an email notifying them of the decision.

Centralized Employee Information

Aside from task automation, BambooHR functions as your company’s central repository of essential employee data that includes job and salary history, current work status and responsibilities, location, dependents, emergency contacts, benefits, trainings, and other related information that your HR department keeps on file, including annotations that may protect the company from future litigations. Relevant online documents (applications, company forms, training manuals, performance reviews, handbooks and health forms) can be stored and shared.

BambooHR also has a directory feature that lets you view an employee’s name, job title, employment status, date of hire, and photo. Contact information can be quickly accessed and shared with other members of the organization. The system has basic organizational chart functionalities, but for organizations that need a more robust alternative, BambooHR has built-in integrations with OrgChart Now.

Customizable User Access Levels

In order not to put your employee data in jeopardy and make certain that information is shared to only those with authorized user access, BambooHR uses role-based access protocols that let you build custom user groups with access assignments based on their job descriptions. Simply put, the type and amount of information users are allowed to access are entirely up to you.

Using any device, employees can log in to their accounts from anywhere to update their personal information, view their time-off balances, training particulars, benefits data and company documents. Managers, on the other hand, can access reports pertaining to their employees’ paid time-off, trainings, certifications and benefits, without the added strain to their already hectic schedule. This is because everything is automated, and report generation can be done in a few clicks.

Customizable Fields and Reports

BambooHR understands that every organization is unique, which is why fields, tabs and reports can be customized to reflect the way companies manage their workforce. You want to track your employees’ favorite color or candy bar? Probably not the kind of data businesses usually keep an eye out for, but yes, those can be tracked with BambooHR.

On the reporting side, there are two ways reports can be generated: through customized reporting or using standard reports available in the report library. Standard reports include Additions and Terminations, Age Profile, Benefit Eligibility, Birthdays, EEO-1, Employment Status History, Gender Profile, Job History, Last Pay Change, Salary History, Time-Off Balances and Schedule, among others. For customized reports, the data filter is your best friend.

Usability for Global Companies

If you have business offices in various locations around the world, you would naturally want your employees to use the language they are comfortable with. BambooHR currently supports six different languages (English, French Canadian, German, Spanish, Brazilian Portuguese, and Dutch), which can be adjusted on a per-user basis.

Popular local currencies are likewise supported, and number, timezone and date formats are also provided as an option.


Integrations

BambooHR’s native API (application programming interface) client allows integrations with just about any software out there (including those that have been built in-house) to ensure users keep their existing systems, eliminate the need to re-enter business-critical data, and stay working in familiar environments.

BambooHR has ready-made integrations with applicant tracking systems like [CATS] (http://www.getapp.com/cats-application) and [HiringThing] (http://www.getapp.com/hiringthing-application), NetSuite’s ERP system, performance review solutions like Bullseye Engagement and Small Improvements, payroll software like TRAXPayroll and Simplepay.ca, and time and attendance systems like SwipeClock and [NimbleSchedule] (http://www.getapp.com/q/nimbleschedule-application), among others.


Pricing

The professional package costs $8 per employee per month, again with a minimum spend of $99 per month. For this, you get all of the basic features plus employee onboarding, employee self service, benefit tracking, advanced custom reports, custom alerts, 100MB storage per employee, powerful batch editing, and more.


Bottom Line

  • Intuitive and user-friendly HR software that simplifies transition of employee information and reports from spreadsheets and other paper forms to a single cloud-based hub
  • Automates common HR workflow and leaves HR professionals with more time to perform more value-adding activities
  • Dynamic mobile accessibility provides employees and management the ability to track relevant information while on the go
  • Supports all popular local currencies and six languages
  • Open API allows seamless integration with other software, including those built in-house

Videos and tutorials

Additional information for BambooHR

Benefits

Employee Profiles: Managers can keep track of all employee history and recent information. Employees can update their own data. Co-workers can search the directory and discover each other's profiles.

BambooHR makes running payroll easy, quick, and stress-free by offering a single source of data, comprehensive payroll reporting, superior customer support, and full-service tax filing.

Applicant Tracking: Create job posts and track applications as they come in. Share and comment on resumes and add star ratings to candidates’ applications.

Time-off Management: Employees can request time off, view the company calendar and track their holiday/ sick days. Managers can approve time off and see time off reports.

HR Reports: Access pre-built reports or create custom reports on all kinds of data, from EEO-1 reports to age and gender profiles. Export reports to Excel, PDF & CSV.

Alerts: Set up email notifications to go to any member of staff to remind them of birthdays, benefit eligibility, license expirations and upcoming reviews.

Custom Permissions: Decide who has access to what within the system by giving specific access permissions to managers, admins and employees.

Globally Compatible: BambooHR supports payroll data in multiple currencies and six different languages.