BambooHR Pricing, Features, Reviews & Comparison of Alternatives

BambooHR

Personalized HR software for SMBs

4.52/5 (1,131 reviews)

BambooHR overview

What is BambooHR?

BambooHR offers a single system to consolidate all employee and human resources related data and to manage a number of human resources activity. The software can be used to build a centralized database of employee profiles that can be accessed by anyone in the company with the access permissions you define. Each profile can store personal information and a photo, as well as details on benefits, salary, time off, documents, training, and more. You can also add custom fields to record important information unique to your company.

Employees can be given self-service access to BambooHR letting them view and update their information whenever they wish. With custom permissions you can define which users have access to which information. Employees can also use the app to request time off, see what days off they are entitled to, and when other members of staff have booked time off. Managers can add time off policies and set accrual levels, approve time-off requests, and generate custom time off reports.

Aside from time off reports, BambooHR offers a range of other custom reports with the ability to filter, group and sort any of data in the system. The software also comes with a selection of pre-built reports such as salary history, age and gender data, turnover rate and more. Data can be pulled from your other 3rd party apps with BambooHR’s API and its integrations with a number of 3rd party benefit enrolment, payroll, and performance reviews software.

BambooHR also comes with an integrated application tracking system (ATS) module. The module can be used to create and publish job openings and record, review and track the status of incoming applications. There are further advanced features of the ATS module available that cover resume commenting, candidate ratings, job postings on social media and more.

BambooHR helps you keep track of all human resources activity not only through reporting, but also through email alerts. You can set up alerts to go to anyone about anything, from birthdays, to performance reviews, to insurance expirations. BambooHR is suitable for global companies with the ability to track payroll in multiple currencies and support for six different languages. BambooHR has a free mobile app for iPhone and Android that syncs in real-time with your Bamboo account.
www.bamboohr.com

Pricing

Starting from
$99/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, Europe and 3 other markets, Germany, Latin America, United Kingdom

Supported languages

English, Dutch, French, German, Portuguese, Spanish
BambooHR screenshot: BambooHR Employee HomeProduct Tour: IntroductionBambooHR screenshot: BambooHR Employee PerformanceBambooHR screenshot: BambooHR Job ListingsBambooHR screenshot: BambooHR Employee OnboardingBambooHR screenshot: BambooHR ReportingBambooHR screenshot: BambooHR BenefitsBambooHR screenshot: BambooHR E-SignatureBambooHR screenshot: BambooHR Applicant TrackingBambooHR screenshot: BambooHR File ManagementBambooHR screenshot: BambooHR Employee Personal InformationBambooHR screenshot: BambooHR Employee Pay InfoBambooHR screenshot: BambooHR PermissionsBambooHR screenshot: BambooHR PTO Tracking and AccrualBambooHR screenshot: BambooHR ReportingBambooHR screenshot: BambooHR Job Applicant TrackingBambooHR screenshot: BambooHR Company DirectoryBambooHR screenshotBambooHR screenshotBambooHR screenshotWhat Customers Say about BambooHR

BambooHR reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.4
  4.6
  4.4
Jeremy Strayer

BambooHR Turns a Small Business into a Big Business

Used daily for 1-2 years
Reviewed 2020-03-02
Review Source: Capterra

I enjoyed it more than other recruiting software I've used. It makes work easier and helps me be a manager instead of a paper pusher.

Pros
I personally like that BambooHR has different portals for its users. They've built a database that allows employees to: 1. Maintain their own records (whether the company sends or user uploaded); track time off earned, sick days used, and hours worked; while allowing the user to sign documents easily electronically; and 2. Makes being an HR manager, easy. What I mean is, creating records (employees or temps) and ensuring they have all the blocks checked (background ran, drug test paperwork properly filled out, and any other documentation needing signed) within the timeframe needed to start working - is tracked, maintained, and recorded for you... so all in all, eliminates the monotony of HR and time wasted on paperwork while assisting managers/employees in ensuring proper compliance.

Cons
Well, I still had to scan any documents that weren't created or automated through the software and label them. For example, I work at a satellite location; the warehouse I staff for has a basketball court out back for employees to use on their break. I had to create a document that stated employees for my agency had to make sure they were clocked out, that they were responsible for any risk of injury and that the company and staffing agency would not be held liable for any resulting injury that may occur. The rest of the staffing agency didn't need this so I still had to print out 50 copies, have each employee sign one, upload it, file it in the employee file in the software, label it, then give the copy back to the employee. This really is not an issue unless if turnover is high, this could get annoying.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Travis Alexander

Former and Future User

Used occasionally for 2+ years
Reviewed 2019-08-29
Review Source: Software Advice

It seems weird to be writing a review as a non-customer, but I'm a former user who found, implemented, used, and administrated this product for my business. Had to go away from it for a while, but looking forward to getting back to it again as soon as they have a viable payroll solution ready to roll. We were using this as a supplement to ADP. ADP was our payroll system and BambooHR was the rest of our HRIS solution for everything else we needed. When things became unbearable with ADP and we dropped them, we found an all in one solution that made BambooHR unnecessary. If Bamboo had a payroll solution, we would be using them today. My HR team love BambooHR and all of our employees liked it as well. Several ask periodically when we are going back to them on a regular basis.

Pros
Ease of use Intuitive design and flow Amazing customer service Development team constantly on the move and open minded to any suggestion you have

Cons
Doesn't have a viable payroll solution yet to be a true all in one HR solution yet

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Shaytoya Stresing

Great Product

Used weekly for less than 6 months
Reviewed 2020-04-21
Review Source: Software Advice

Bamboo has been great so plenty of support, great product and affordable for a small business.

Pros
Bamboo is easy to use, they provide plenty of support to get everything situated. Also it is customizable to your business.

Cons
I truly have not found anything I disliked about the software, we have been using them since February 2020.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Chris Geis

Worst HR Company Provider EVER!

Used daily for 2+ years
Reviewed 2020-01-22
Review Source: Software Advice

Since moving to their new Payroll service (Trax Payroll) BambooHR has been in the business of keeping us from HR compliance and has made processing payroll much more time consuming and frustrating. All with a lack of professional and effective customer support. They have mishandled payroll taxes, W-2's and account access once we notified them of changing to a better HR management solution. This has truly been a nightmare that won't end.

Pros
The software does have some nice features like Performance Management.

Cons
The worst payroll software in history! Sold me a bill of goods that everything was integrated, however, they use a remote link which is clunky and extremely frustrating to use unless everything is "just right". Do your research - there is better out there along with excellent customer support. I had to manually add employee PTO each pay period as their system was not integrated with their Payroll software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Emily Miller

This software makes our lives so much easier!

Used daily for 2+ years
Reviewed 2020-01-30
Review Source: Capterra

We implemented Bamboo upon reaching over 50 employees and realizing that we couldn't manage our HR on paper/Excel anymore. We use it for applicant tracking, work flow (onboarding, offboarding, changes, etc), PTO tracking, and performance management. It's saved us many, many labor hours by automating our processes.

Pros
Bamboo is extremely user friendly. Even the Admin features are easy to use.

Cons
Nothing. When we first implemented, there were some features we would have liked to have, like more approvers on forms. We passed those suggestions on to Bamboo and eventually those features were added.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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BambooHR pricing

Starting from
$99/month
Pricing options
Free trial
Subscription
View Pricing Plans

Pricing based on number of employees with packages starting at $99/month.

BambooHR features

API
Activity Dashboard
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Third Party Integration

Activity Tracking (255 other apps)
Self Service Portal (303 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for BambooHR

Key features of BambooHR

  • 3rd party integrations
  • Applicant tracking system module
  • Audit Trail
  • BambooHR Marketplace
  • Basic & advanced recruiting features
  • Benefits Tracking
  • Custom Fields
  • Custom Reporting
  • Custom access permissions
  • Custom alerts
  • Customizable interface
  • Data Exporting
  • Data Visualization
  • Document Storage
  • Electronic Signatures
  • Employee Directory
  • Employee Profiles
  • Employee Records
  • Employee Satisfaction with eNPS
  • Employee profiles w/ custom fields
  • Employee self-service
  • HRIS
  • Information Security
  • Job & salary history
  • Job Application Management
  • Location Management
  • Mobile App
  • Multicurrency payroll data
  • Multiple languages
  • Online Support
  • Online document storage
  • Open API
  • Org Chart
  • PTO Accruals
  • PTO Tracking
  • Payroll
  • People Data
  • Performance Management
  • Phone Support
  • Pre-built & custom reports
  • Reminders
  • Reporting & Analytics
  • Staff calendar
  • Third Party Integrations
  • Time off reporting
  • Time off requests & approval
  • Training Tracking
  • Workflows & Approvals
View All Features

Benefits

Employee Profiles: Managers can keep track of all employee history and recent information. Employees can update their own data. Co-workers can search the directory and discover each other's profiles.

Applicant Tracking: Create job posts and track applications as they come in. Share and comment on resumes and add star ratings to candidates’ applications.

Time-off Management: Employees can request time off, view the company calendar and track their holiday/ sick days. Managers can approve time off and see time off reports.

HR Reports: Access pre-built reports or create custom reports on all kinds of data, from EEO-1 reports to age and gender profiles. Export reports to Excel, PDF & CSV.

Alerts: Set up email notifications to go to any member of staff to remind them of birthdays, benefit eligibility, license expirations and upcoming reviews.

Custom Permissions: Decide who has access to what within the system by giving specific access permissions to managers, admins and employees.

Globally Compatible: BambooHR supports payroll data in multiple currencies and six different languages.