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BambooHR
5
2.1K
4
955
3
124
2
19
1
14
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
HR software to manage people, payroll and benefits
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BambooHR - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
BambooHR overview



Based on 3237 verified user reviews
What is BambooHR?
BambooHR is a human resources tool with key features that include candidate tracking, HR management, employee database, onboarding, vacation and leave tracking, time off management, and more.
Who uses BambooHR?
Reviews for BambooHR come from a wide variety of industries, including computer software (13% of reviewers), information technology and services (8%), and marketing and advertising (5%). The most frequent use case for BambooHR cited by reviewers is human resources (70% of reviewers).
What do users say about BambooHR pricing?
Reviewers indicate BambooHR offers useful features at a fair price, and some users say the flat pricing allows for predictable budgeting. However, some reviewers find the pricing confusing or expensive, especially for smaller businesses, and report escalating costs.
What are the most popular integrations for BambooHR?
The BambooHR integrations most frequently cited by reviewers are: Indeed for Employers (a job board product rated 4.6 out of 5 for its integration with BambooHR), Google Calendar (a scheduling product, 4.8), and TRAXPayroll Solutions (a payroll product, 4.4).
Starting price
per month
Pros & Cons
Employee Management
Payroll
Hiring and Recruitment
Time Off Requests
Frequent glitches and delays
High and escalating costs
BambooHR’s user interface
BambooHR pros, cons and reviews insights



To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.4
Ease of use
4.6
Customer support
4.5
Reviews sentiment
What do users say about BambooHR?
BambooHR is a human resources tool with key features that include candidate tracking, HR management, employee database, onboarding, vacation and leave tracking, time off management, and more.
Select to learn more
Who uses BambooHR?
Based on 3,237 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
BambooHR's key features
GetApp's analysis of 629 verified user reviews collected between July 2021 and October 2024 identifies BambooHR's most critical features and summarizes user sentiment about those features.
Reviewers appreciate BambooHR's Candidate Tracking capabilities for streamlining the hiring process, centralizing candidate data, and enhancing communication. They find it valuable for managing all candidate information in one place, from initial contact to final hiring decision. Users highlight the ability to automate communication, customize hiring workflows, and collaborate with team members. However, some mention the need for more robust reporting and filtering options. Integrations with background checks and offer letters are also noted as beneficial. Of the 86 BambooHR users who gave detailed accounts of their use of Candidate Tracking, 97% rated this feature as important or highly important.
Reviewers indicate that BambooHR's HR Management capabilities are user-friendly and comprehensive, allowing them to manage employee information, track time, and create reports efficiently. They appreciate the centralized storage of employee data, e-signature collection, and compliance tracking. Users find the customizable HR dashboard and employee self-service portal particularly helpful. However, some mention that the new interface could be improved for better visibility of important information. The platform's ability to automate tasks and centralize information is highly valued. Of the 111 BambooHR users who gave detailed accounts of their use of HR Management, 95% rated this feature as important or highly important.
Dale B.
Executive Director
Vatsal K.
SDE Intern
Param P.
VP Finance
Sanaa K.
Chief Clinic Manager
Users report that BambooHR's Employee Database is efficient and user-friendly, centralizing all employee information in one place. They highlight the ease of accessing and managing data, customizable fields, and document storage. Reviewers appreciate the advanced search capabilities, compliance tracking, and performance tracking capabilities. They find the employee directory and organizational chart useful for quick access to contact details and company structure. The database's ability to automate HR tasks and ensure data accuracy is also noted. Of the 199 BambooHR users who gave detailed accounts of their use of Employee Database, 94% rated this feature as important or highly important.
Reviewers feel that BambooHR's Vacation/Leave Tracking capabilities are convenient and user-friendly. They appreciate the automatic updates of leave balances, the ability for employees to request time off, and the transparency between supervisors and employees. Users highlight the 'Who's Out' calendar and the platform's integration with Gmail Calendar. However, some mention the need for better customization of leave categories and integration with payroll systems. The capability's ability to reduce administrative burden and ensure compliance is valued. Of the 121 BambooHR users who gave detailed accounts of their use of Vacation/Leave Tracking, 92% rated this feature as important or highly important.
Users find BambooHR's Onboarding capabilities highly effective in streamlining the process for new hires. They appreciate the ability to complete paperwork quickly, assign tasks, and set timelines. Reviewers highlight the customizable onboarding tasks, electronic form options, and the ability to get employees started before their first day. They also value the platform's ability to store documents online and automate reminders. Some users mention the need for better collaboration and permission settings. Of the 67 BambooHR users who gave detailed accounts of their use of Onboarding, 91% rated this feature as important or highly important.
See related user reviews
Emma W.
Assistant Manager
Mujeezah A.
Personal Assistant
Alison W.
owner
Mark W.
Owner
Reviewers indicate that BambooHR's Time Off Management capabilities simplify the process of requesting and approving time off. They appreciate the automated policies, real-time tracking of PTO balances, and the ability to calculate future PTO. Users highlight the integration with Google Workspace and the ease of use for both employees and managers. However, some mention the need for better integration with other systems and more customization options. The capability's ability to streamline time off management and reduce errors is valued. Of the 80 BambooHR users who gave detailed accounts of their use of Time Off Management, 88% rated this feature as important or highly important.
All BambooHR features
Features rating:
BambooHR alternatives
BambooHR pricing
Pricing plans
Pricing details:
User opinions about BambooHR price and value
Value for money rating:
To see what individual users think of BambooHR's price and value, check out the review snippets below.

Timothy C.
Owner
Raul K.
Senior Director of IT
BambooHR integrations (113)
Integrations rated by users
We looked at 3,237 user reviews to identify which products are mentioned as BambooHR integrations and how users feel about them.
Integration rating: 4.3 (33)
“Useful to get updates”
Aryan K.
CEO
Integration rating: 4.6 (31)
Integration rating: 4.7 (24)
“I need my statuses updated when I am in meetings”
Dorle L.
Global Payroll Administrator
Integration rating: 4.9 (16)
Integration rating: 5.0 (13)
Other top integrations
BambooHR customer support
What do users say about BambooHR customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of BambooHR customer support.
Widely noted by reviewers, BambooHR’s customer support team is responsive, professional, and quick to resolve most issues.
A significant portion of users appreciate the helpful onboarding, tutorials, and demo calls that make setup and troubleshooting easier.
Frequently reported by users, support provides timely follow-ups and offers multiple channels like chat, videos, and webinars.
Select users find it frustrating that there’s no dedicated account manager, leading to repeated explanations and inconsistent support.
Support options
Training options
To see what individual users say about BambooHR's customer support, check out the review snippets below.
“I was able to connect with the BambooHR team and they were able to send me videos I could watch to learn more about the platform.”
Gustavo O.
Sales Development Representative
“Also, the Bamboo HR team is incredible, from trouble shooting or developing something specific for our company, my questions are answered in minutes by the kindest team.”
Andrea J.
People Operations Manager
“The support of an actual CS rep for our account. Once we got through the implementation (you don't know what you don't know and can't ask questions until you use the product for a while), our rep was gone, hard to get responses and left with frustration when there were questions.”
Tiffany G.
Director of Contractor Compliance
BambooHR FAQs
BambooHR functions as a comprehensive human resources platform that consolidates employee data, payroll processing, time tracking, and benefits administration into a single integrated system. The software provides organizations with enhanced data accuracy, security protocols, and streamlined coordination across all HR functions. The platform features an extensive reporting system with instant access to pre-built reports, automated workflows, and an AI-powered HR assistant that delivers in-depth analytics for rapid decision-making. The system offers specialized modules addressing the complete employee lifecycle, including an applicant tracking system for talent acquisition, onboarding tools for new hire integration, and performance management capabilities for employee development. The compensation management feature provides access to benchmarking data and planning tools that enable organizations to create salary bands, streamline approval processes, and ensure equitable compensation practices. BambooHR also includes global employment capabilities through its Employer of Record functionality, allowing businesses to expand their talent pool internationally while maintaining compliance with local regulations.
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