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BugHerd Logo

BugHerd is the best website feedback & bug tracking tool

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Table of Contents

BugHerd - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

BugHerd overview

What is BugHerd?

Providing website feedback has never been easier for your clients. With BugHerd, they just click on a link and from there, they can leave feedback directly on the page by simply pointing, clicking and commenting.

Every note is automatically pinned exactly where the issue occurs, complete with a screenshot and all the technical details your team needs, like browser, device, operating system, URL, etc. No more back-and-forth trying to get technical information from clients.

Each comment instantly becomes a task on a simple Kanban board, making it easy for teams to prioritize, assign, and resolve issues. If you’re already using tools like Jira, Asana, ClickUp, monday.com, Slack, MS Teams, etc; BugHerd connects with them in one click, keeping your workflow seamless.

For clients, it’s effortless. For teams, it’s a huge time saver. And for your business, it means faster website launches, smoother collaboration, and happier customers.

Start your free 7-day trial today and see how much easier website feedback can be.

Starting price

50flat rate /
per month
view pricing plans
try for free

Pros & Cons

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Project Management

Client Support

Task Management

Email Notifications

Page Markers

BugHerd’s user interface

Ease of use rating:

BugHerd pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(18)
5(46)

What do users say about BugHerd?

Bugherd provides a really good project overview of what tasks still needs to be done.

Select to learn more


Who uses BugHerd?

Based on 65 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising
Information Technology and Services
Design
Computer Software
Others

Use cases

Bug Tracking
Online Proofing
User Testing
Task Management
Issue Tracking

BugHerd's key features

Most critical features, based on insights from BugHerd users:

Task management
Prioritization

All BugHerd features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Notifications
Annotations
API
Assignment management
Audit trail
Backlog management
Bug/Issue capture
Bug tracking
Collaboration tools
Commenting/Notes
Configurable workflow
Deadline management
Drag & drop
Email-to-Task conversion
Feedback management
For small businesses
Issue management
Issue tracking
Kanban board
@mentions
Multiple projects
Prioritization
Progress tracking
Project management
Project tracking
Reporting/Project tracking
Status tracking
Tagging
Task board view
Task editing
Task management
Task Planning
Task progress tracking
Task scheduling
Task tagging
Third-Party integrations
Ticket management
To-Do list
Web-based deployment
Workflow management

BugHerd alternatives

BugHerd logo
visit website

Starting from

50

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Jira logo
visit website

Starting from

7.91

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
GitHub logo

Starting from

4

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Zoho Projects logo
visit website

Starting from

4

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

BugHerd pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Standard

50

Per month

Features included:

  • 10 GB Storage
  • Annotating Screenshots
  • Github
  • Public Feedback Widget
  • Screenshots
  • Slack
  • Unlimited Guests
  • Unlimited Projects
  • Zapier
  • Integrations

Studio

80

Per month

Features included:

  • Annotating Screenshots
  • Custom Branding/Logo
  • Github
  • Guests See Other Guest Feedback
  • Member Only Commenting
  • Public Feedback Widget
  • Screenshots
  • Screenshots (Requiring Browser Extension)
  • Slack
  • Unlimited Guests
  • Unlimited Projects
  • Zapier

Premium

150

Per month

Features included:

  • 50 GB Storage
  • Unlimited Projects
  • Unlimited Guests
  • Unlimited integrations
  • Pin drop annotations
  • Screenshots
  • Video feedback capture
  • Automatic capture of user tech info
  • In-built Kanban task board
  • Custom Branding/Logo
  • Guests See Other Guest Feedback
  • Member Only Commenting
  • Public Feedback Widget

Custom

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • 150 GB Storage
  • Dedicated Success Manager
  • Secure single sign-on (SSO)
  • Onboarding and training support
  • Unlimited Projects
  • Unlimited Guests
  • Unlimited integrations
  • Pin drop annotations
  • Screenshots
  • Video feedback capture
  • Automatic capture of user tech info
  • In-built Kanban task board
  • Custom Branding/Logo
  • Guests See Other Guest Feedback
  • Member Only Commenting
  • Public Feedback Widget

User opinions about BugHerd price and value

Value for money rating:

To see what individual users think of BugHerd's price and value, check out the review snippets below.

“I'm confident of its capabilities and acts as an extension of superior client service.”
Verified reviewer profile picture

Iole T.

pm director

“Our team members find it very easy to use in diagnosing issues on our websites.”
DB

Dana B.

Senior Web Marketing Specialist

BugHerd support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
FAQs/Forum

Training options

Documentation

BugHerd FAQs

Related categories