Mailjet Reviews

Pros
Mailjet is quite easy to set up and use. The latest improvements that were implemented this year make the creation of nice looking emails for different platforms very convenient. User-friendly, colorful and intuitively understandable.

Cons
The most irritating thing about Mailjet is when the account is blocked for some reason and you message to the support they just say "Sorry, your domain triggered some of our security rules. We unblock your account". They never say what exactly is incorrect with the domain despite the fact that it could help their customer to improve his domain security or change the hosting. Or as another example, when you have just created your account, you may get the message "Sorry, your domain triggered some of our security flags. We cannot allow you to use our system." No any other clarification what exactly their security system didn't like. And you have to go to their competitors.

Rating breakdown

Likelihood to recommend: 8/10

Pros
MailJet is targeted more at being used for email marketing, but it is the perfect solution for 3rd party applications that require SMTP service but for one reason or another an organization cannot use their own mail server. (Also allows tracking for those 3rd party app mailings if you want to get fancy.) It's been my go to through several employment changes where I always end up needing it for one thing or another, and I've recommended to clients many times over. The support is always fantastic as well - they've always been responsive and on top of things, even when I was only using a free account. This has made them the first SMTP service I think of, always.

Cons
The only real challenge I've faced was that the API keys can sometimes be too long for older applications. (And some poorly built ones.) This is not really a fault of MailJet -- the longer API keys make for better security, but it can just be a roadblock sometimes. (MailJet support is right on the case for it though.) In the years I've been using it (I think I first discovered them 4 or 5 years ago - not exactly sure how long, I've experienced an outage or two. Frustrating when it happens, but then any internet service is subject to that from time to time.

Rating breakdown

Likelihood to recommend: 10/10

Pros
MailJet is extremely easy to use and makes the process of generating mailings extremely simple. The UI for generating mailings is intuitive and simple, yet powerful and able to accomodate pretty much anything you'd want to put into an email. I use it generally for doing newsletters to a large group of about 5,000 subscribers. The overall interface for managing Contacts lists and Campaigns is well done and understandable. Adding and removing subscribers from Contact lists is fairly straightforward and mostly great. On the rare occasions when I've needed support, they've always been extremely fast and knowledge-able, and solved the issue in short order.

Cons
Three things about Contact lists are a bit annoying: 1) There doesn't seem to be any way to automatically remove Unsubscribed Contacts: you have to download them manually, then upload them to remove them. 2) Same thing with Bounced or other Contacts that you discover from the post-Campaign analysis: there's no button to say "Remove these from my Contact List": you must download them, then remove them through the removal interface 3) Errors from uploading new Contacts is a little clunky when there are errors: again it generates a file that you have to download and look at separately. For most errors (duplicate address, typos, invalid format, etc) in the little uploads that I do as part of expanding the list, I'd just like to see the darned things immediately on the screen so that I could either ignore them (i.e. dups) or fix them (typos & invalid format). Only if the errors go beyond some threshold (say more than 10, and it could be user-settable), should it do the file-generate-and-download thing.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I like the amount of flexibility you have at the free level. I like the ease of dragging and dropping content to add or reposition. I like that it saves as a work in progress and you can go back and review old newsletters. I also like the detailed insight and stats.

Cons
That you can't move multiple sections at once. For example, I wish you could highlight a text box and an image at the same time and move them around together to relocate content. I also wish you could add dividers between vertical columns. If you have a 3 column section, I would like to divide with a line between. I wish there was a calendar feature as well to help with showcasing dates and events.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Freemium pricing structure Good value for entry-level paid plan MJML WYSIWYG Builder Data-merge into stored templates Email address shortcut to send to entire mailing list

Cons
There seems to be some question about the definition of a transactional message. My client's emails that resulted from visitors filling a form (a transaction, I would say) were blocked based on content filters and the support team didn't have a really good answer as to why, other than quoting their policy that the service is for sending bulk or transactional messages only. This issue may have been cleared up in the meantime.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Mailjet is very easy to setup as long as you have access to your domain DNS settings. I manage DNS through Amazon Route 53 so changes reflect quickly when I needed to verify DNS ownership. Once you confirm ownership, setting up email API is easy, and works instantaneously - as it should. I started using Mailjet to send out server and website notifications. For this purpose it worked awesome. I had about 20 websites sending notifications out via MailJet and as long as the domain names were verified correctly it worked great. You'll run into problems if don't verify your domain so if you have issues check that first. Mailjet has an easy domain verification tool that will highlight any issues quickly. For transactional emails and general emails from an email client MailJet worked fantastic - read the cons section for an area of trouble.

Cons
Since I had such good success using MailJet for our transactional needs, I started using MailJet a couple months ago to send out periodic marketing emails, it's a native feature within their dashboard so I thought it would be nice to consolidate email providers. Well, very quickly we ran into issues and they temporarily lowered my sending limits. I was able to quickly provide them with the information they needed and they removed the sending limits after 7-days. From that experience, I limited our use of MailJet as a marketing platform, but recently used them again only to run into the exact same problem. But this time the issue was because of the volume of emails sent - not because of any bounce or SPAM notifications. The suspension this time resulted in a much more complicated process in demonstrating ownership over the list of email under my control. I don't want to pick on MailJet too much on this subject of marketing emails; they position themselves as a transactional email platform, and for that, they're awesome. I only used MailJet for marketing purposes because they feature it in their dashboard and it's easy to use. But they seem far more strict in their email purposes than say MailChimp which seems to be setup more for marketing/newsletter type emails.

Rating breakdown

Pros
1. innovative technologies and features 2. the necessary functions that can be extended and / or scaled if necessary 3. never experienced issues 4. high abvailability 5. API / developers friendly 6. full-stack developer friendly 7. spam filters / precise analytics / statistics 8. free plan and fair pricing 9. intuitive admin web UI 10. documentation and clear tutorials

Rating breakdown

Likelihood to recommend: 10/10

Pros
For me, mailjet came in right on time. I had tried Mailchimp, Sendgrid and a few others. I like that you can do more in a quick period of time. The "template maker" is relatively easy to use, to those that are familiar with making on line newsletters. If this is our first time to this rodeo, it will have a slight learning curve, but nothing that will take you out the game. I like that you can add MANY MORE subscribers for a lot less money than the other places

Cons
I HATE the "Subscription Boxes", they are NOT user friendly, and you can only do HTML. Someone needs to do these over. They are kinda sucky. Just the entire "subscriber addition" platform needs a do over

Rating breakdown

Likelihood to recommend: 9/10

Pros
The Customer Support is excellent. They are very proactive about identifying delivery issues, and are often introducing new features.

Cons
I wish it kept logs longer to help troubleshoot issues after they have happened.

Rating breakdown

Likelihood to recommend: 10/10

Pros
As we have to be sure that all the mails from our store goes to our customers, we did search for an easy solution. Mailjet is easy to configure and very stable. It was very easy to connect Mailjet with our Storesoftware. In I think 4 Years of using Mailjet we had to contact the support 1 time, they did help us very well.

Cons
Okay the backend is sometimes a bit confusing and have to click arround to find the things you are looking for

Rating breakdown

Likelihood to recommend: 10/10

Pros
The website gives me the correct information to set up the connection. Good support service when neaded. Fast and reliable. Usefull statistics and reports to download.

Cons
Blocked emails are not always easy to detect what the real reason is. Sometimes mailjet blocks the email address themselves. Sometimes the reason is the owner of the email adress, etc. Not easy to unblock the address that is blocked by mailjet. There is no control on that, as far as i know.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Simple and very easy to use, Has good technical support, Very nice and useful dashboards

Rating breakdown

Likelihood to recommend: 10/10

Pros
Free! At least for our limited use case. Simple to setup and confirm new domains or addresses. Can manage multiple clients' needs through a single mailjet account.

Cons
The limitations on the free-tier account are fairly low (200/day), but its free so its hard to complain.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I love the the easy n smooth mail sending quality of this software the most but rest of functions and services also awesome like customer support ,Templates,SMTP etc.

Rating breakdown

Likelihood to recommend: 10/10

Pros
This is the perfect solution for my needs: I define the email templates in a nice editor, get an ID, and then from my application i just call a command to send that email using the ID, along with my parameters. And somebody else (who is way better than me in this) is taking care of the sending, spam, opened/read etc. It works great, requires very little from my side, looks like it is ready to scale, I'm very happy!

Cons
The email editor is where i spend most of my mailjet time. It is very good, but could be even further improved. Working with variables could be better and easier, validation at the editor could help in avoiding errors later, etc. But again, the tool gets A today, and I'm asking for A+.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Ease of use, reliability, user friendly experience, statistics and its exporting. In 5 years of use, not one problem.

Cons
Sometimes the user interface is a bit sluggish, but i don't know, it might be a browser problem, because most of the times it runs without a problem.

Rating breakdown

Pros
It's an excellent mail service that I've had zero problems with. No outages, nothing. Which means I have no headache in trying to get something to work or maintain it.

Cons
Nothing, I honestly can't think of anything other than it's not free, but I pay a pittance for what I do get to use, which I can't complain about because it's so well priced.

Rating breakdown

Likelihood to recommend: 10/10

Pros
- cheap, compared to other email marketing tools - customer support was not that bad

Cons
I would have a lot to write here. Here's a few: - server breaks down often and the entire platform is unreachable (therefore, you can not send your newsletters in due time) - poor templates, compared to other email marketing tools (no html editing available, only import) - a looot of small, frustrating errors (faulty reports, empty reports exactly when you need them, the test email not being sent, changes in templates not saved and you have no clue why) - no auto-clean option for the contact lists - quite poor segmentation options for the contact lists

Rating breakdown

Likelihood to recommend: 2/10

Pros
Its easy to use, simple, and cheap for ammount of mail they offer.

Cons
I couldnt find option to read sent mail (to see mail content).

Rating breakdown

Likelihood to recommend: 10/10

Pros
The thing I like most is that as a service it just works, the end. I have never had any service related issues from Mailjet.

Cons
I hate to say nothing but so far I have had no complaints with the product or the service. So far all has been exactly as promised.

Rating breakdown

Likelihood to recommend: 9/10

Pros
I like the ease of use. I would like to Mailjet improves backend area implementing differents wizard tools. For first, I believe it's important send directly e-mail from admin panel.

Cons
I don't like how "relay" works. Each e-mail message is delivered just like a newsletter subscription.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Deliverabilty is very high, webhooks and callback for bounces if fantastic, history of delivery by user is a great debugging tool

Cons
We have used a bandwidth based delivery service (instead of credits) in the last years and this model is more suitable for us because we have a lot of email but we are not worried about delivery times

Rating breakdown

Likelihood to recommend: 10/10

Pros
High deliverability, good configuration options, good account management interface, very good support.

Cons
Some unexpected blocked emails recently, apparently with no reason; not so easy browsing details of the stats.

Rating breakdown

Likelihood to recommend: 9/10

Pros
I am long time with this software. I am familiar with all functions.

Cons
I have contacts divided in groups. I open on group of contacts and inspect each contact separate. When discover that one contact in group ACTIVE is no more active, I want to send this contact in other group. Until yesterday near mail address, I have option SEND TO. Click at this option and in drop down menu I have opportunity to chose among all groups of contacts. Click at one of them and my contact is copied in new group for example - NOT SO ACTIVE. You are cut very useful function for managing. Why?

Rating breakdown

Likelihood to recommend: 4/10

Pros
The best thing about Mailjet is that it just works (for my purposes) - it's very easy to setup and very easy to get SPF/DKIM working properly. It also provides insight into how your mail is being delivered which is great for both marketing insight and troubleshooting.

Cons
The DKIM key length is not user adjustable (to my knowledge) and longer than one my registrar's (namecheap) supports.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The API is simple, clear and well documented.

Cons
I only use the API for use as a mail server to send email from websites. There is nothing I don't like about it.

Rating breakdown

Likelihood to recommend: 10/10

Pros
it works! even free version is full of features needed by a small online business to run smoothly the every day e-mail needs.

Cons
the user interface can be a little bit better, but this is not so important, after all the perfect software does not exist

Rating breakdown

Likelihood to recommend: 10/10

Pros
Ease of importing existing lists Ease of setup Ease of use

Cons
Mobile version needs some work (or an app) Subscription forms need some work. Mailjet needs to be more proactive with their third party integrations.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Easy to set up and configure for multiple delivery platforms, and consistently reliable. Excellent delivery rates.

Cons
Reporting can be a little out of sync sometimes, a minor issue in the scheme of things. Reporting granularity could be better, i.e. more detail

Rating breakdown

Likelihood to recommend: 10/10

Pros
- Easy to handle - Reliable - Affordable - Clear instruction for the necessary DNS settings

Cons
The handling of the sender domains could be easier. You have to save a txt file on your homepage and this was in our case not easy to organise.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I run a webmail client on my email server, and can usually only send and receive via that webmail client..... but with mailjet's SMTP service, I can use ANY email client on mobile or pc to check mail on the go!! Love it!!

Cons
NO CONS WHATSOEVER!! I have not yet experienced anything negative at all!!!

Rating breakdown

Likelihood to recommend: 10/10

Pros
Mailjet is quite fair in price, good technically, good API, good and easy to use admin interface.

Cons
Support only by email.

Rating breakdown

Likelihood to recommend: 8/10

Pros
This product is so easy to use, the price is right, the customer support is outstanding.

Cons
Sometimes it takes a bit of time to find what you are looking for in the portal but once you are accustomed to the setup it goes much faster.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Easy to use drag and drop email template builder, pricing of email sends is low comparing with other softwares in the industry. Good for starters who are into email marketing.

Cons
Delivery of emails for new accounts is limited to very low quantity. They deliver very low 20-30 emails per 30 minutes for new marketers.

Rating breakdown

Likelihood to recommend: 7/10

Pros
- Very easy to use. - All options which I need are available. - Keeps developing. I see a lot of new options every once in a while. - Customer support is top notch.

Cons
- Can be a bit laggy at times. - In some cases I need to delete things which I can't. For example segmentations which I don't need anymore.

Rating breakdown

Likelihood to recommend: 10/10

Pros
simple and intuitive, you have a clear idea of 1) how to create campaigns 2) How to create contact lists 3) how to automate your parts of the process. This is too good and useful for a quick transnational usage of the softare

Cons
None. I could not find any. yes the customer care is a bit slow to respond and the automation documentation has to be very intuitive, than verbose

Rating breakdown

Likelihood to recommend: 10/10

Pros
Nice company to do business with Very good and fast service.

Cons
If you have payment issues, there system automatics downgrade without any warning. So the next time, your discounts are gone.

Rating breakdown

Likelihood to recommend: 8/10

Pros
I've used both SendGrid and MailChimp in the past, but I have to say MailJet nails both email drip campaigns and SaaS email send-outs (like Sign-up, Forgot password) magnificently. This allows us to run our SaaS application using MailJet, and automatically handle drip campaigns for Patch updates and Newsletter without using CSVs to move subscription lists between systems. One-stop shop for email.

Cons
The previous campaign flow was a little counter-intuitive in terms of UX, but this has now been fixed since a couple of months.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Free plan. Intuative interface. DKIM / DMARC Recording checking.

Cons
Some of messages relayed appear in the 'forum' tabs of gmail but that's possibly due to misconfiguraiton on my part somehwere.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Mailjet is extremely easy to use. With it I can track emails sent and usage. Each time I have had an issue, customer support was able to resolve it within 24 hours.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Ease of use to setup, administer and monitor. Configuring templates, contact lists are easy as a breeze. The scheduling is easy to manage and view the stats.

Cons
Navigation is difficult and a pain especially with multiple campaigns and multiple lists. The software tends to be very buggy and needs refinement. Feels that the developers have released the stable alpha version of the software. Support options are not easily available. This needs major refinement.

Rating breakdown

Likelihood to recommend: 7/10

Pros
Ability to search by email address to see the list of emails sent. What's great is that it shows the email subject and status so you can show what was sent, when and when it was delivered. The hooks are ok

Cons
Very manual process to get someone unblocked and can be slow. If they are blocked, you still get charged for the email. The email doesn't get queued, so it's lost... We've also had a problem with our server config so that it sent thousands of email requests to an email address that didn't exist (the mx record didn't even exist!!). We didn't receive an alert of this and got charged hundreds of pounds. We note that with SendGrid we can just click a button to unblock someone. Saves so much time and makes our clients happy. We're considering swapping to be honest; but they don't show the email subject

Rating breakdown

Likelihood to recommend: 5/10

Pros
The UI is clear and the configuration process is very straightforward. I use it primarily to automate notifications from a DVR and it works perfectly.

Cons
During my regular use, I haven't come across any difficulties. The setup process for the app that I am currently using was very simple to implement.

Rating breakdown

Pros
Easy to use and intuitive interface. Ability to create templates, schedule email deployments and most importantly we were able to segment sub-accounts at no additional cost via our agency account for our various clients.

Cons
When setting up a new client and/or importing a new subscriber list there is a chance that if they've not been emailed prior you might trip the sensors if your spam/unsub rate is even a little high. Ensure you have a squeaky clean list prior to importing.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I can send e-mail to all customers at the same time. Besides i have ready templates to prepare. So its easy to prepare

Cons
When i add some e-mail adresses to my contact list, it sometimes takes long time so my account signs out. Then i obligate to write all of them again

Rating breakdown

Likelihood to recommend: 10/10

Pros
Mailjet provides a lot of interessant statistics. It gives us an overview of how our messages are treated.

Cons
Mailjet should warn us when some services are suddenly blocked... Even if it's caused by our credit card payment. How can I notice that there is something wrong if I don't get any warning ?

Rating breakdown

Pros
The user interface is easy to use; adding domains and validating SPF/DKIM records is painless. Transactional email templates are easy to set up. The statistics overview is nice and simple to understand

Cons
A lot of the features I would like to try are Premium features only

Rating breakdown

Likelihood to recommend: 8/10

Pros
The interface is good, which means it's easy to get started. The choice of templates lets you send better-looking mailers. The reporting is excellent, allowing you to drill down into the response data and see where you have been most successful. The 200 free per day is generous, given that you can schedule five different mailers to a total of 1000 people over a working week. The scheduling tool allows your message to arrive at the most opportune time.

Cons
Some of the setup procedures are a bit clunky, particularly reusing previous text and layouts. I suppose the five point certification statement about opt-in is a necessary evil. In the reporting it would be useful to know more about the nature of the bounces, or even the detail of the message.

Rating breakdown

Likelihood to recommend: 8/10

Pros
The templates are great and easy to use/setup. Competitive pricing, great customer service. Have not really had any issues with it, and the email marketing has been very effective for our business.

Cons
It gives you a certain number of emails per month, which can drive the price up if you go over that number. Good idea to check the different plans to be sure you are not spending more than you need to. It does not integrate automatically with paypal, but if you get Zapier that will solve the problem. Just adds an extra monthly fee when you are cost comparing to other products.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I love using Mailjet and have recommended my clients use it as well. It is a great way to send SMTP email, especially since the hosting providers offer such a lack luster approach to doing this.

Cons
Nothing, I seriously have no issues with this product.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Mailjet is the first email marketing platform that I have found with updated email layouts, templates, and quick editing abilities for customizing to our brand. The user experience on the dashboard, campaign editor and template editor pages is very modern, clean, easy to use, and has every feature I need. Designing, sending and reporting on email success is a breeze!

Cons
The list management could use a little updating. For instance, adding a new email address to a contact card or updating the existing one - these features are missing. The way Mailjet has set up the updating of contacts is confusing, it's as if you have to go through the upload steps all over again even if you are making edits to one contact. List management, in general, is missing quite a few features that would drastically improve UX. When in a contact card and viewing the lists subscribed to, it would be nice to have some buttons/links to add to additional lists or remove from current ones. Right now, you have to go into the lists, find the contact and remove them (which by the way SORTING capabilities for each column would be nice).

Rating breakdown

Likelihood to recommend: 9/10

Pros
The free plan alone blows the competition out of the water, our client was spending thousands a month on infrequent email marketing that was limited by a clunky, tabular email marketing solution that didn't even factor in responsive design. While it came with templates they were neither contemporary nor attractive. Enter, Mailjet! They have a wealth of responsive templates, entirely customisable and fully supportive of modern technologies. We now bespoke each campaign based on a template made with Mailjet's editor that both suits their image and rep while permitting us the creative freedom to deliver their message to any device. We also receive a much lower bounce rate due to the effectiveness of the Mailjet services over the last service we used. Above all else, we were until recently operating under the FREE plan! Tell me that isn't affordable?

Cons
As with most browser-based solutions, Mailjet can be susceptible to timeouts or connection issues. While this isn't strictly a Mailjet issue it can be annoying though rarely does it result in work loss.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I spent some time evaluating the several main providers for email as part of my Technical Architect day job. They all provide similar features at this level including daily free messages etc. MailJet were by far my favourite - initially because of the well thought out restful developer API. When I came to do a real life marketing email for my ComiCon the tracking reports, open rates and other information plus a really easy to use editor with A/B testing and segmented campaigns using a simple query process make this a product I highly recommend. I was surprised at how well they have made a Gui for putting together html/text emails.

Cons
The handy signup form that you can use to add people directly to your campaign list doesn't score so well on my seo scores so I would like to see that improved. Ideally with a direct to list button post. That is pretty minor compared to how well the rest of the service operates though.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The Mailjet service offers good conditions for working with email newsletters. This is a very reliable service, in which several elements are combined at once - stable work of the message sending tools, an understandable help system, good technical support and an extensive API.

Cons
The interface of the Mailjet service can not be called a strong point. From the technical point of view, it is implemented well, but in terms of ease of use, the service needs to be improved

Rating breakdown

Likelihood to recommend: 9/10

Pros
Creating an email is very easy and the interface is user friendly. Like that I can reuse templates that I have made.

Cons
My account was on the old version and I had to create a new one to get the new features. would have liked it to be transfered directly. I only use about 2000 emails per month so would have liked a reduced price for sporadic users. would like to be able to delet more contacts at once from a list. The contact management page is complicated.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Mailjet keeps my data and allows me to turn on and off the subscription, so I can utilize more features on an as needed basis. I like the reporting. I like the ease of sending mailings. I can launch a campaign in less than 1 hour and see immediate results.

Cons
Would like easier storage of templates I create for use next time. Would like better segmentation of lists that I upload. More ways to access my target audience.

Rating breakdown

Likelihood to recommend: 10/10

Pros
My experience with Mailjet is rather positive. I've tried some other mass mailing platforms and I can say that Mailjet offers good value for money. Mailjet is quite easy to set up, template design tool gives you everything you need to create a nice-looking newsletter. The analytics gives you necessary insights into your marketing campaign. The support team was always quite responsive to my claims and willing to help.

Cons
The email sending limitation when you first start sending out mailers with Mailjet is one reason to be annoyed when you have a large customer database. It is not always easy to find out the reason why an email is blocked by Mailjet. However, for me the most annoying thing is that you may get kicked out of the system quite often for no particular reason in the middle of designing or manually sending out mailers.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Mailjet is well priced and for the most part simple to use. We use Mailjet to send emails for a number of clients with ease.

Cons
The unsubscribe functionality could be improved. Specifically if you have subscribers that are looking to change the frequency of emails received. This is the only downfall.

Rating breakdown

Likelihood to recommend: 7/10

Pros
Data centers in France, French company, gdpr compliant. We value this. Domain Authentication is easy. WYSIWYG editor is not bad for emails support guys (english) are polite and effective

Cons
UI is too slow. how did you manage to make this slow? I am using mailjet for years in various companies and the interface has always been spinning. I can't stand seeing you spinner anymore. please hire a bew PM and a new frontend dev team. this is not acceptable. UX is too confusing. red banners, warnings all over the place for a feature I did not even ask for (10K emails per day if I recall correctly) Navigation is terrible. why are you doing this to us ? template management is awkward glitches in the API your team is not willing to fix. API is very important, be developer friendly please. read the comments here to understand the suffering of users locked and forced to use your product (aka silent sufferers) https://github.com/mailjet/mailjet-apiv3-nodejs/issues/38

Rating breakdown

Likelihood to recommend: 5/10

Pros
Mailjet provides both direct secure SMTP access as well as a decent REST API with clear easy t understand documentation.

Cons
Functionality wise it is a very rich solution, the only challenge I have is seeing the unverified sender addresses or what emails are being sent from an unverified email, so I get a number of email suggesting I have reached the limit of the number of sender addresses on my account but I am unable to identify what email address is attempting to send the emails.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Mailjet is an excellent email marketing solution no matter your business size. It's user friendly interface, and ease of use makes it the perfect platform for those who don't have the time to waste fiddling around with a time consuming, and cumbersome process to create a professional looking, and eye catching email.

Cons
Mailjet really doesn't have any cons per se. However, I do think that they could make some of the backend features like SMTP and API a bit more user friendly, and consumer accessible.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Great value and features! Easy-to-use and advanced features aren't limited to an enterprise account like some other solutions / services are.

Cons
Would like to see credits carry over from month to month.

Rating breakdown

Likelihood to recommend: 9/10