Cloudya - 2026 Pricing, Features, Reviews & Alternatives

NFON provides business solutions for smart communication. Cloud-powered suite bringing voice and video calls, customer contact, seamless Integrations, and enablement all together.

Our smart business communication platform (Cloudya) brings complete range of PBX features, computer telephony integration, and UC functionalities, such as video conferencing and screen sharing. On the top of it, Cloudya integrates with your existing CRM and Collaboration tools.

With a broad portfolio to attend the demand of different customer needs, NFON offer solutions designed to serve specific use cases and industries.

Customer Contact:

Omnichannel contact center solution that enable business to deliver outstanding customer service with Contact Center Hub.

Monitor and manage inbound and outbound calls with Nmonitoring Queues. Have in-depth insights into the performance of service teams and campaigns, quickly pinpoints issues, optimizes team efficiency and delivers more value to customers.

Streamline all service-related communication processes by integrating with Property Management Systems with Nhospitality, without the need for additional hardware or software.

Regulation proof, fail proof and future proof call recording with Neorecording , a cloud-based voice recording and analytics solution connected to Cloudya, that solves our clients' challenges with EU legislation.

Integration:

NFON Integration with Microsoft Teams - Cloudya (telephony) within the familiar environment of Microsoft Teams*

CRM Connects. The integration of Cloudya with 60 different CRM systems.

NCTI - Computer Telephony Integration - Standard, Premium and Pro

Enablement:

For businesses that are ready to take their first steps towards the cloud we offer Nconnect Voice (our SIP Trunk) and Nconnect Data (internet connection).

Nconnect voice allows a seamless transition to flexible, scalable IP communications. Offers more flexibility and security at lower costs.