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BoomTown
5
168
4
42
3
11
2
8
1
10
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Real estate CRM software
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BoomTown - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
BoomTown overview
Based on 239 verified user reviews
What is BoomTown?
By industry, BoomTown reviewers are most commonly professionals in real estate (97%). The most frequent use case for BoomTown cited by reviewers is real estate CRM (62% of reviewers).
What do users say about BoomTown pricing?
Some users report that BoomTown’s advanced CRM features deliver strong results, making it worthwhile for their investment. Some reviewers feel the pricing is restrictive, and they find costs high, especially for those with limited budgets.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Lead Management
Ease of Use
Client Communication
Call and Billing Issues
Website Management
Prospect Follow-Up
BoomTown’s user interface
BoomTown review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.4
Ease of use
4.4
Customer support
4.5
Reviews sentiment
What do users say about BoomTown?
Reviewers feel BoomTown streamlines lead management, client communication, and agent accountability, helping them track, categorize, and follow up with leads efficiently. They appreciate the robust features, automation tools like drip campaigns, and the ease of use once familiar with the system, which supports both buyers and sellers throughout the sales process. Some mention that it helps teams manage more clients with less effort and value the responsive customer support.
They report, however, that the platform is expensive compared to alternatives and can be overwhelming due to its many features. Some find occasional bugs, limited customization, and a learning curve, especially for new or smaller teams.
Select to learn more
Who uses BoomTown?
Based on 239 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
BoomTown's key features
Most critical features, based on insights from BoomTown users:
All BoomTown features
Features rating:
BoomTown alternatives
BoomTown pricing
Starting from
1000
Per month
User opinions about BoomTown price and value
Value for money rating:
Of 20 reviews that provide robust commentary on BoomTown's price and value, mention it in a positive light.
Some reviewers feel BoomTown offers a solid set of advanced CRM features for the price and appreciate its competitive positioning compared to similar platforms. Users think the platform delivers impressive results, which justifies the cost for some. However, reviewers indicate that BoomTown is expensive, with several users saying the high price is a major drawback, especially for new or budget-conscious professionals. Some users report that the value received does not always match the cost, and they wish for more affordable or tiered pricing options to better fit different business needs.
, and
BoomTown integrations (80)
Integrations rated by users
We looked at 239 user reviews to identify which products are mentioned as BoomTown integrations and how users feel about them.
Integration rating: 5.0 (1)
“To send videos to clients quickly and easily.”

Lisa L.
Owner
Integration rating: 5.0 (1)
“They help teams share information more efficiently, automate tasks, and keep data organized in one place instead of constantly switching between platforms.”

Kayla H.
Advocate
Integration rating: 3.0 (1)
Other top integrations
BoomTown customer support
What do users say about BoomTown customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of BoomTown customer support.
Widespread user sentiment highlights BoomTown's customer support as responsive, knowledgeable, and quick to resolve issues.
A significant portion of users appreciate the support team's availability and willingness to help with questions or ideas.
A minority of users mention inconsistent response times and occasional dissatisfaction with the support team's professionalism.
Support options
Training options
BoomTown FAQs
Q. What is BoomTown used for?
BoomTown is a cloud-based REAL ESTATE management software designed to help real estate professionals enhance their online presence and manage all of their offices in one place with lead generation tools and contact management. BoomTown offers a range of features including lead qualification, round robin lead distribution, drip campaigns and bulk text, transaction and pipeline management, and more. BoomTown has a predictive CRM system which enables users to track all lead activities from a central location, as well as gain actionable insight into business performance. The predictive CRM helps users create more opportunities, and ensures leads are sent to the right agent for follow-up. Other features include email templates, call and note logging, simple sign-on, an MLS hotsheet, lead scoring, listing analytics, and more. BoomTown gives users a holistic view of business performance and team accountability metrics. The platform also enables users to create detailed reports using reporting functionality. BoomTown can be integrated with tools and applications like BombBomb, Dotloop, CallAction, Mojo, Brokermint, Zapier, Spacio, Office 365, and more, to help users streamline their workflow. Native iOS and Android mobile apps give users the flexibility to access and manage tasks on-the-go.
Q. Does BoomTown support mobile devices?
BoomTown supports the following devices:
Android, iPhone
Q. What level of support does BoomTown offer?
BoomTown offers the following support options:
Phone Support, Email/Help Desk, Chat
























































































