ProjectManager.com Reviews

found projectmanager.com to be better than MS project; more than an alternative.It has great team collaboration and can be accessed anywhere . The user interface is very simple . very easy to use with very useful features.

price could be more affordable, could launch some offers for users. forecasting features could be built into the system and report generation could be improved.

Good Morning Nirmal! Thank you for sharing your review -- Of course we're always happy to hear from customers that our tool is better than the other project management software on the market! Cheers, Michael, Customer Support

ProjectManager works very well with both large and small-scale projects. Being able to use this with anything from a project involving only two members of staff, to hundreds, has been invaluable. Creating a project plan is fast and easy, allowing a huge amount of detail and variables to be added to the plan. Their new(ish) user interface is also a welcome change, looking much cleaner and easier to navigate. It also works well on mobile devices.

The initial learning curve was quite steep, taking myself a number of days before I was fully used to the various features available, and how to use them. The previous user-interface was really quite bad, but this has of course been fixed in their latest release! The reporting functionality could really be improved, the views it offers are rather limited and don't show all the detail.

When they charge your credit card for a service that you didn't know you were subscribed to with no invoices or any other communication.

The product is mediocre at best and that's why we decided to not use it after spending about 20 mins in the system. This company just outputs the minimum viable product and then uses free trial scam tactics to bolster their revenue. I can't imagine any company that values their data would want to be involved with this company. Once I found these transactions it took days to get my account close, what do you think will happen when you need customer service to resolve the many issues/bugs in when you are a paying customer. Avoid at all costs!

I like the ability to create a fairly detailed project plan including budget and dates that are nicely mapped out in a Gantt chart. It works great for straightforward projects with a succinct task list and allows for the team to track their time to see a report on the budget for the project and the financial aspect of completing the project. I like the updated interface as well - it took a little bit to get used to, but didn't take too long.

I find the reporting to be a bit challenging. I would like to see reports that are a bit more flexible and can filter in and out certain criteria. This product isn't great to manage really long projects or challenging projects with lots of iterations. If you have a project that is iterative in nature and will develop as you move along, this set up makes it time-consuming to maintain.

Hi Jessica, thanks for the kind words and the thorough review! I'm glad you like the planning features so much. We work hard to offer the best project management software for people like yourself who manage complex projects but want a simple and intuitive way to execute the work. I'll pass your feedback about the reporting to our product team, I know they are always interested in how we can improve the usability of the software. Thanks! Michael, Customer Support

You can manage a project timeline, allocate people to tasks and this builds up a studio schedule which you can use to check if people's time are well utilised. The reporting tool also makes it possible to forecast into the future to see what capacity the studio is running at. It is great that it is cloud based. You can set the working days of a person and the number of hours each person works, which helps accurately plan capacity. Linking of tasks is also a helpful feature to easily update project timings.

There are a couple of features I'd like to see incorporated, such as a different colour in the workload view for potential projects, and on the calendar RSS feed the project name needs to be included as well as the task name, otherwise all your tasks can come across with the same name (i.e. design, design, design,). I would also like to see the styling improved when you save a project plans to PDF - as they are currently very difficult to read in this format and it makes it hard to share them with clients.

Hi Julia, We always appreciate it when users suggest feature adjustments. We're glad you enjoy our product for managing timelines and studio schedules!

Risk/Issues/Changes tabs Linked timelines

Some glitches when trying to attach documents and or changing pages before I have saved or finished filling in information. Some of the reporting is very precise which means I need to document and 100% on the exact days tasks are achieved.

Hello Angela, Thank you for your feedback! We appreciate the gracious remarks. We're so sorry to hear as well about the trouble with saving your data. We as a best practice recommend to use the save button often. We also have an Auto-Save feature that will save changes every 5 minutes in case you accidentally close your browser page or lose internet connection. Hopefully these will help!

It is easy to use and having the ability to customise the dashboard and reports. The drag and drop features makes it simple and not very time consuming when scheduling projects.

No cons were added to this review

Hello Alpesh, Thank you for the kind words! Our main goal is to help empower you and your team to manage your projects successfully, use your time more effectively, and better collaborate with your team no matter where in the world they are.

Pretty easy to use and I appreciate the alerts that you can set up. I also like that you can make changes to due dates and tasks if needed.

The program isn't completely customizable, there are still some features that would work better if they could be more customized (ex. reporting, filters)

Hi Barb, We're glad you enjoy our product! We continue to make more customizable features. Thank you for the feedback!

The great thing with using ProjectManager.com is the real time dashboard that can be access with all members of the team project through online

As far as i use this product, only the internet connection affects it's functionality of sharing reports and status with the team, but as long as you have a good internet connection, it was really great

The ability to keep all parties informed and up to date. Use it for upcoming and current project status.

TBD. Still working through all it's features. Will know more as I work through it. So far, it has been an asset.

Hi William! We’re glad you're enjoying the ability for everyone to keep track of their progress inside the tool. Please reach out as you get to know the software further if you have any questions, we’re here to help! Michael, Customer Support

We are using it for tracking resource time by effort. It is easy for people to use and we can get the reports we need from it.

There are a few quirks with removing people from projects so they can't enter more time and then they can't see the time they entered previously.

Good for planning and scheduling of task. I can easily use this software very friendly to us even on the first timer.

A little bit pricey but very worth it and helpful to my organization. Easy to manage the functions. The features is good but need to improve.

Using this tool was so great. Having so many features is very helpful to my project anytime. Very effective to a group project.

So far, I have no cons about this product because it helps me a lot to make my tasks or project be effective.

The ability to manage all my projects individually and as a portfolio (dashboards are great).

There is nothing that really do not like, I would like to see some enhancements to make the product work every better.

Hello Elaine Thank you for the kind review! We appreciate the feedback and for letting us know how our software has helped your team.

Good software tool for planning and design portions of projects. Allows input for risks that may affect the project schedule.

Not good for construction portion of project due to the constant changes and variables during construction which are beyond the project manager's control. In order to provide an accurate picture of the project input must be changed constantly.

Hi Coralie, Thanks for the feedback! It’s great to hear from you and the City of St. Charles team since you have been such loyal customers over the years! Let us know if you need anything, Best, Michael, Customer Support

While at I did not go past the free trial (due to not needing it at this time, nothing against the software itself), I must complement the level of customer service I received. While there didn't seem to be a way to cancel the free trial from the platform interface itself even going to your account and it can be difficult to reach someone by phone, the service team was extremely helpful in getting my bill sorted out and money refunded that was charged for 12-months of the service. The software itself is very intuitive and easy to use. It has a lot of options and is a nice alternative to MS project. I would recommend this software for small businesses or small teams within larger organizations.

Having to set weekends as working days prior to building a Gantt chart and no way to go back and do it later. It's a practical default for most businesses, but not so much for academic projects or anyone that plans to utilize weekends for project tasks.

Good interface with a good blend functionality from traditional PM to agile kanban and story boards.

Resourcing of a project is a weak point, it's not possible to assign resourcing by % of time or time allocation to a project i.e User 1 90% and User 2 50% to the project so it's very inflexible in this way. ----BEWARE---- The free trial is only free for 30 days before this you have to have cancelled or you will be charged. I was charge over £700 to my personal account despite all the users being test users associated to my email. Yes it does stipulate this on T&C's but I've had a point blank refusal from them to reverse charges despite cancelling only 2 days late.

The tool sends daily notifications Can add time to task from different places Track different projects

Sometimes it does not update the time added to a task Some tasks get randomly deleted Tabs are consufing

This software is great. I spend a whole day looking for an alternative to Asana. I spent two days setting it up and was super excited. I did this cause the price point looked fantastic. However, when I went to connect the API, which is mentioned in the FAQ's how to set this up, I was told I had to upgrade to ENTERPRISE. My costs would go up to x4.

Customer service. There is no phone only and an answerphone. And the guy Derek on the end of the emails decided to delete my entire account without warning. He did this as I said the API is not mentioned in any of the features and it's in your development section and when I went to ask how to connect it he wanted me to upgrade to ENTERPRISE - then he said, 'I'll let you have it if you join to Business...

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ProjectManager.com or PM.com as we call it is very easy to use, we were able to get up and running in a very short amount of time. We have approximately 300 projects that we are managing and about 70 resources. Before PM.com we managed our projects in one system our resources in another system and our reporting from yet another system. We have been able to consolidate systems and are able to more...

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There are a few features that do not work as well as I would like but I am hoping they will be updated in the near future. One area is the linking of tasks and easily being able to see the effects on the plan. MS Project does a great job of highlighting the changes. Some of the reports could use some additional filters but they have been adding to that. Overall the Pros far outweigh any of the Cons.

Hi Jean, Thanks so much for the glowing recommendation! I’m happy you find ProjectManager.com so helpful. I’ve passed your notes about task linking to the product team, they appreciate the feedback. Michael, Customer Support

This application possesses some many advanced features which makes it stand out as a very resourceful tool in project management. It is easy to monitor in realtime the ongoing projects from the project control panel which is easily customized.

Some manual resources are very long and stringent especially when assigning resources against tasks. The customer service is also terrible as you only get to speak with Derek if there are existing issues,there is no other phone number to call to assistance to speak with a human.

Easy to use and accessible anywhere on-line. Can share a lot of detailed project information to others quickly.

Saved changes are slow to update. File size limits when uploading documents. Printing is cumbersome to format.

Hi Nick, we’re happy to hear from you! I hope I can address your question about the task linking. Currently, our software is built so that when a link relationship is applied to two or more tasks, if the dates of the tasks already conform to the relationship applied, the system will not make any changes to the project plan (operating under the idea the dates set are intentionally). This functionality...

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No pros were added to this review

No cons were added to this review

Hello Kai, Thank you for the kind words! We¿ve added tons of new features in our software that sounds like it's helping your team. We try to make our product powerful and easy to use, while avoiding the clumsiness you might see in other tools.

Overall a great platform that is user friendly and quick to learn. Being able to easily share projects and monitor timelines with team members is a big plus.

Like some other prospective customers I was lured into downloading the free trial based on very deceptive marketing. You are forced to sign up for a subscription in order to download the free trial. If you do not cancel the subscription before your free trial ends you are automatically billed for the maximum number of licences on the edition you've selected. With a no-return policy I asked for a credit and my subscription to be changed to the personal edition. They gladly changed my subscription but said nothing about a credit. When I enquired I was informed that I would be billed again for the new month. I'm appalled at the way they mislead. Expensive lesson learnt on my side.

Hi Gawie, Thank you for your feedback. I'm glad that you liked our platform and found it user friendly. I apologize for the confusion surrounding our marketing and our free trial policy. Choosing a project management software can be a big decision, which is why we offer a 30-day free trial. The first 30 days are always free, but as you noted, you will be charged when your free trial expires,...

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It is easy to use set up, use and share plans making working with the teams more cohesive. I also like the flexibility of being able to add custom fields. Teams are beginning to use the diaries to allow them to see what they should be working on and when.

It is difficult to see what everyone working on when you have multiple projects. There is not a single overview of the projects and task breakdown. The plans don't take into consideration any holidays or leave so it is easy allocate tasks when people are not available.

Thanks Karen! We appreciate your feedback on the overview of projects.