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BambooHR Logo

HR software to manage people, payroll and benefits

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BambooHR - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

BambooHR overview

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Based on 3254 verified user reviews

What is BambooHR?

BambooHR is a human resources tool with key features that include candidate tracking, HR management, employee database, onboarding, vacation and leave tracking, time off management, and more.

Who uses BambooHR?

Reviews for BambooHR come from a wide variety of industries, including computer software (13% of reviewers), information technology and services (8%), and marketing and advertising (5%). The most frequent use case for BambooHR cited by reviewers is human resources (70% of reviewers).

What do users say about BambooHR pricing?

Reviewers indicate BambooHR offers useful features at a fair price, and some users say the flat pricing allows for predictable budgeting. However, some reviewers find the pricing confusing or expensive, especially for smaller businesses, and report escalating costs.

What are the most popular integrations for BambooHR?

The BambooHR integrations most frequently cited by reviewers are: Indeed for Employers (a job board product rated 4.6 out of 5 for its integration with BambooHR), Google Calendar (a scheduling product, 4.8), and TRAXPayroll Solutions (a payroll product, 4.4).

Starting price

10per user /
per month

Alternatives

with better value for money


Pros & Cons

Employee Management

Data Management

Calendar and Time Tracking

Customization

Reporting

Frequent glitches and delays

BambooHR’s user interface

Ease of use rating:

BambooHR pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(34)
3-4(1,082)
5(2,138)

What do users say about BambooHR?

BambooHR is a human resources tool with key features that include candidate tracking, HR management, employee database, onboarding, vacation and leave tracking, time off management, and more.

Select to learn more


Who uses BambooHR?

Based on 3,254 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Construction
Financial Services
Information Technology and Services
Computer Software
Others

Use cases

Human Resources
Onboarding
Time Tracking
Payroll
Performance Management System

BambooHR's key features

GetApp's analysis of 629 verified user reviews collected between July 2021 and October 2024 identifies BambooHR's most critical features and summarizes user sentiment about those features.

Candidate tracking

Reviewers appreciate BambooHR's Candidate Tracking capabilities for streamlining the hiring process, centralizing candidate data, and enhancing communication. They find it valuable for managing all candidate information in one place, from initial contact to final hiring decision. Users highlight the ability to automate communication, customize hiring workflows, and collaborate with team members. However, some mention the need for more robust reporting and filtering options. Integrations with background checks and offer letters are also noted as beneficial. Of the 86 BambooHR users who gave detailed accounts of their use of Candidate Tracking, 97% rated this feature as important or highly important.


HR management

Reviewers indicate that BambooHR's HR Management capabilities are user-friendly and comprehensive, allowing them to manage employee information, track time, and create reports efficiently. They appreciate the centralized storage of employee data, e-signature collection, and compliance tracking. Users find the customizable HR dashboard and employee self-service portal particularly helpful. However, some mention that the new interface could be improved for better visibility of important information. The platform's ability to automate tasks and centralize information is highly valued. Of the 111 BambooHR users who gave detailed accounts of their use of HR Management, 95% rated this feature as important or highly important.

See related user reviews

“The interface is clean and intuitive, which makes adoption across teams straightforward. While there are some limitations around advanced reporting and customization, it works very well for day-to-day HR operations and helps improve overall efficiency.”
VV

Vigneshwar V.

Data Analyst

“There are very few downsides in my experience. If I had to point out something, it would be that certain advanced customization options could be expanded, particularly for organizations with highly specific or complex HR workflows in the Nuclear Industry dealing with security clearances.”
KF

Kyle F.

Security Specialist

“It simplifies HR processes like leave requests, onboarding, and document management, saving time and improving efficiency.”
EA

Emad A.

Partner Onboarding Advisor

“BambooHR is a simple and reliable HR tool that helps manage employee information and daily tasks efficiently.”
SB

Shivam B.

Intern


Employee database

Users report that BambooHR's Employee Database is efficient and user-friendly, centralizing all employee information in one place. They highlight the ease of accessing and managing data, customizable fields, and document storage. Reviewers appreciate the advanced search capabilities, compliance tracking, and performance tracking capabilities. They find the employee directory and organizational chart useful for quick access to contact details and company structure. The database's ability to automate HR tasks and ensure data accuracy is also noted. Of the 199 BambooHR users who gave detailed accounts of their use of Employee Database, 94% rated this feature as important or highly important.


Vacation/Leave tracking

Reviewers feel that BambooHR's Vacation/Leave Tracking capabilities are convenient and user-friendly. They appreciate the automatic updates of leave balances, the ability for employees to request time off, and the transparency between supervisors and employees. Users highlight the 'Who's Out' calendar and the platform's integration with Gmail Calendar. However, some mention the need for better customization of leave categories and integration with payroll systems. The capability's ability to reduce administrative burden and ensure compliance is valued. Of the 121 BambooHR users who gave detailed accounts of their use of Vacation/Leave Tracking, 92% rated this feature as important or highly important.


Onboarding

Users find BambooHR's Onboarding capabilities highly effective in streamlining the process for new hires. They appreciate the ability to complete paperwork quickly, assign tasks, and set timelines. Reviewers highlight the customizable onboarding tasks, electronic form options, and the ability to get employees started before their first day. They also value the platform's ability to store documents online and automate reminders. Some users mention the need for better collaboration and permission settings. Of the 67 BambooHR users who gave detailed accounts of their use of Onboarding, 91% rated this feature as important or highly important.

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“BambooHR provides a strong foundation: employee database, time-off/leave tracking, onboarding/off-boarding workflows,”
EW

Emma W.

Assistant Manager

“The employee self-service feature saves a lot of administrative time, and the onboarding module is well-structured.”
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Quang H.

UX Manager

“It makes the "boring" parts of work, like onboarding and keeping track of paperwork, feel a lot faster and more modern.”
MM

Maya M.

Student COO

“I like the onboarding portions which are very intuitive,plus we can always see and know when someone is out of the office,new hire needs,new hire welcomes, announcement throughout the company for anything and everything!!There are so many great things we utilize BambooHR for it is superb!”
MA

Mujeezah A.

Personal Assistant


Time off management

Reviewers indicate that BambooHR's Time Off Management capabilities simplify the process of requesting and approving time off. They appreciate the automated policies, real-time tracking of PTO balances, and the ability to calculate future PTO. Users highlight the integration with Google Workspace and the ease of use for both employees and managers. However, some mention the need for better integration with other systems and more customization options. The capability's ability to streamline time off management and reduce errors is valued. Of the 80 BambooHR users who gave detailed accounts of their use of Time Off Management, 88% rated this feature as important or highly important.


All BambooHR features

Features rating:

360 degree feedback
401(k) tracking
Access controls/permissions
Accounting
Activity dashboard
Activity/News feed
Ad hoc reporting
Alerts/Escalation
Alerts/Notifications
API
Applicant tracking
Application management
Approval process control
Archiving & retention
Attendance management
Attendance tracking
Audit trail
Automatic time capture
Benefits dashboard
Benefits management
Billable & non-billable hours
Calendar management
Candidate management
Candidate profiles
Candidate sourcing
Career development
Careers page
Clock in/out
Collaboration tools
Commenting/Notes
Communication management
Compensation management
Configurable workflow
Customizable branding
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Dashboard
Data import/export
Data security
Data visualization
Deduction management
Direct deposit
Disability insurance administration
Document management
Document storage
Electronic forms
Electronic signature
Email templates
Employee benefits administration
Employee directory
Employee engagement
Employee management
Employee onboarding
Employee portal
Employee profiles
Employee recognition
Employee scheduling
Employee self service
Employee time tracking
Engagement tracking
Event calendar
File sharing
For mobile
For small businesses
Goal management
Goal setting/tracking
Health insurance administration
HIPAA compliant
HSA/FSA administration
Individual development plans
Internal hr
Interview management
Interview scheduling
Job board
Job description management
Job management
Job posting
Job requisition
Labor forecasting
Learning & development
Leave tracking
Life insurance administration
Mass notifications
Mobile access
Mobile app
Multi-Language
Multiple billing rates
Multi-State
Negative feedback management
Offboarding
Ongoing performance tracking
Online benefits enrollment
Online time tracking
Organizational charting
Orientation workflow management
OSHA compliance
Overtime calculation
Payroll integration
Payroll management
Payroll reporting
Peer appraisals
Performance appraisal
Performance management
Performance metrics
Performance review management
Pipeline management
Policy management
Project time tracking
Pulse surveys
Punch card
Question library
Real-Time analytics
Real-Time reporting
Recruitment management
Reference checking
Reminders
Reporting/Analytics
Reporting & statistics
Resume database
Resume search
Resume storage
Retirement plan management
Review cycle tracking
Role-Based permissions
Search/Filter
Secure data storage
Self assessment
Self service portal
Sick leave tracking
Single sign on
Skills tracking
Survey/Poll management
Surveys & feedback
Talent management
Talent pool
Task management
Tax compliance
Team management
Third-Party integrations
Time & attendance
Time off requests
Timesheet management
Time tracking
Training management
Trend analysis
Turnover Tracking
Variable workforce
Visual analytics
W-2 preparation
Wage garnishment
Workflow management

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BambooHR pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Core

10

/user

Per month

Features included:

  • HR Data
  • Reporting
  • Hiring
  • Onboarding
  • Time-off Tracking
  • Benefits Tracking
  • Integrations Marketplace
  • Add-on options for Payroll, Benefits Administration, and Time Tracking

Pro

17

/user

Per month

Features included:

  • HR Data
  • Reporting
  • Hiring
  • Onboarding
  • Time-off Tracking
  • Benefits Tracking
  • Integrations Marketplace
  • Performance Management
  • Employee Experience
  • Employee Rewards
  • Employee Community
  • Add-on options for Payroll, Benefits Administration, and Time Tracking

Elite

25

/user

Per month

Features included:

  • HR Data
  • Reporting
  • Hiring
  • Onboarding
  • Time-off Tracking
  • Benefits Tracking
  • Integrations Marketplace
  • Performance Management
  • Employee Experience
  • Employee Rewards
  • Employee Community
  • Compensation Management
  • Custom Dashboards & Analytics
  • HR Benchmarks
  • Premium Services
  • BambooHR Marketplace
  • Add-on options for Payroll, Benefits Administration, and Time Tracking

User opinions about BambooHR price and value

Value for money rating:

To see what individual users think of BambooHR's price and value, check out the review snippets below.

“Features like onboarding, employee records, and time-off tracking are well organized and efficient, which helps streamline processes and save time. While there are some limitations in customization and more advanced features, the system performs reliably for core HR functions.”
LW

Louie W.

Project Coordinator

“The mobile app is also a standout; our team actually uses it to request PTO and check the org chart, which keeps everyone connected in a hybrid environment, allowing us to better manage our small business. ”
Verified reviewer profile picture

Timothy C.

Owner

BambooHR integrations (113)

Integrations rated by users

We looked at 3,254 user reviews to identify which products are mentioned as BambooHR integrations and how users feel about them.

Slack logo
Slack

Integration rating: 4.3 (34)

Integration rating: 4.6 (31)

Integration rating: 4.7 (24)

It keeps us on track with our appointments and events. Very usueful.

PD

Patricia D.

Manager Business Administration

Okta logo
Okta

Integration rating: 4.9 (16)

Integration rating: 5.0 (13)

BambooHR customer support

What do users say about BambooHR customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of BambooHR customer support.

Widely noted by reviewers, BambooHR’s customer support team is responsive, professional, and quick to resolve most issues.

A significant portion of users appreciate the helpful onboarding, tutorials, and demo calls that make setup and troubleshooting easier.

Frequently reported by users, support provides timely follow-ups and offers multiple channels like chat, videos, and webinars.

Select users find it frustrating that there’s no dedicated account manager, leading to repeated explanations and inconsistent support.

Support options

Email/help desk
Faqs/forum
Phone support
Knowledge base
Chat

Training options

Live online
Webinars
Videos
Documentation

To see what individual users say about BambooHR's customer support, check out the review snippets below.

“I was able to connect with the BambooHR team and they were able to send me videos I could watch to learn more about the platform.”

GO

Gustavo O.

Sales Development Representative

“Also, the Bamboo HR team is incredible, from trouble shooting or developing something specific for our company, my questions are answered in minutes by the kindest team.”

AJ

Andrea J.

People Operations Manager

“The support of an actual CS rep for our account. Once we got through the implementation (you don't know what you don't know and can't ask questions until you use the product for a while), our rep was gone, hard to get responses and left with frustration when there were questions.”

TG

Tiffany G.

Director of Contractor Compliance

BambooHR FAQs

Q. Who are the typical users of BambooHR?

BambooHR has the following typical customers:
Mid-size Business, Small Business, Large Enterprises, Freelancers

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Q. What is BambooHR used for?

BambooHR functions as a comprehensive human resources platform that consolidates employee data, payroll processing, time tracking, and benefits administration into a single integrated system. The software provides organizations with enhanced data accuracy, security protocols, and streamlined coordination across all HR functions. The platform features an extensive reporting system with instant access to pre-built reports, automated workflows, and an AI-powered HR assistant that delivers in-depth analytics for rapid decision-making. The system offers specialized modules addressing the complete employee lifecycle, including an applicant tracking system for talent acquisition, onboarding tools for new hire integration, and performance management capabilities for employee development. The compensation management feature provides access to benchmarking data and planning tools that enable organizations to create salary bands, streamline approval processes, and ensure equitable compensation practices. BambooHR also includes global employment capabilities through its Employer of Record functionality, allowing businesses to expand their talent pool internationally while maintaining compliance with local regulations.


Q. Does BambooHR support mobile devices?

BambooHR supports the following devices:
iPhone, iPad, Android


Q. What level of support does BambooHR offer?

BambooHR offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat

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