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Mailjet
5
262
4
114
3
27
2
16
1
33
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Marketing Email, Transactional Email, Transactional SMS
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Mailjet - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Mailjet overview
Based on 452 verified user reviews
What is Mailjet?
Reviews for Mailjet come from a wide variety of industries, including Information Technology and Services (15% of reviewers), Marketing and Advertising (12%), and Computer Software (9%). The most frequent use case for Mailjet cited by reviewers is email marketing (76% of reviewers).
What do users say about Mailjet pricing?
Most reviewers indicate Mailjet offers strong value for money, especially for startups and small businesses, and they appreciate the generous free plan. Some reviewers report Mailjet becomes expensive for advanced features, and mention recurring payment frustrations.
Starting price
per month
Pros & Cons
Email Sending
Campaign Emails
Email Templates
Customer Support
Email Spam
Account Management
Mailjet’s user interface
Mailjet pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.2
Ease of use
4.2
Customer support
3.9
Reviews sentiment
What do users say about Mailjet?
Reviews for Mailjet come from a wide variety of industries, including Information Technology and Services (15% of reviewers), Marketing and Advertising (12%), and Computer Software (9%). The most frequent use case for Mailjet cited by reviewers is email marketing (76% of reviewers).
Select to learn more
Who uses Mailjet?
Based on 452 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Mailjet's key features
Most critical features, based on insights from Mailjet users:
All Mailjet features
Features rating:
Mailjet alternatives
Mailjet
Starting from
9
Per month
Brevo
Starting from
9
Per month
Gmail
Starting from
Free
Mailchimp
Starting from
13
Per month
Mailjet pricing
Pricing plans
Pricing details:
Custom
No pricing info
Features included:
- 1000 Email Address Verifications
- 100 Email Previews Per Month
- 10 Sub-Account
- 1 Dedicated IP
- 24/7/365 Support
- A/B Testing
- Activity Logs
- Advanced Email Editor
- Advanced Statistics
- Apis
- Blocklist Monitoring
- Content Analysis
- Dynamic Content
- Email Templates
- Integrations
- Marketing Automation
- No Mailjet Logo
- Online Customer Support
- Priority Support
- Segmentation
- SMTP Relay
- Unlimited Contacts
- Webhooks
User opinions about Mailjet price and value
Value for money rating:
To see what individual users think of Mailjet's price and value, check out the review snippets below.
Bertrand L.
CEO
Bianca L.
Human Resources Generalist
Mailjet integrations (80)
Integrations rated by users
We looked at 452 user reviews to identify which products are mentioned as Mailjet integrations and how users feel about them.
Integration rating: 5.0 (5)
“Integration with WordPress is not very important on its own because WordPress is mainly used for content, not payments. PayPal usually works through plugins, so the direct integration is less important. It is useful, but not essential for most users.”
Hana Ř.
Leader of Inventory
Integration rating: 5.0 (3)
“Because it allows us to use the "one click joining link" and ensure our data is cohesive”
Zara P.
Marketing Manager
Integration rating: 4.0 (2)
“Automates lead flow and internal processes. We use it to push form submissions into Jobber, trigger follow-ups, and keep everything synced without manual entry. Saves time and prevents missed leads.”
Bruce M.
General Manager
Integration rating: 4.5 (2)
Integration rating: 5.0 (1)
Other top integrations
Mailjet customer support
What do users say about Mailjet customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Mailjet customer support.
A limited number of users found Mailjet's support team friendly, knowledgeable, and able to resolve issues quickly when contacted.
The majority of users report slow response times from support, often waiting days or longer for replies to tickets.
A large number of users highlight the lack of live support channels, with no phone or chat options and only ticket-based communication.
Broad user base describes support as unhelpful, repetitive, and sometimes unable to resolve issues, leading to frustration and wasted time.
Support options
Training options
To see what individual users say about Mailjet's customer support, check out the review snippets below.
“The support material is very helpful.”
Sonia B.
Customer Success
“Support shifts the goal posts.”
naeem m.
Digital Strategist
“mailjet customer service does not respond to messages all the time”
Souaibou B.
Communication manager
“The service is the worst ever, I've never seen a reply on my ticket coming and it has been a week since I've made it.”
Rian O.
Co-Owner
Mailjet FAQs
With GDPR-compliant infrastructure and proven deliverability, Mailjet is the best Email Marketing Software & Email API for Teams. Marketers design, deliver, and automate email newsletters and automations, while developers power high-volume transactional email via robust APIs and SMTP relay. Collaborative editing, templates, and approval flows keep teams fast and consistent; advanced segmentation, A/B testing, and analytics drive growth with every send. Built in Europe with privacy-first hosting options, Mailjet helps you reach the inbox at scale without compromising compliance. Connect easily to your stack with native integrations for ecommerce, CRM, and data tools. More than 100,000 customers globally trust Mailjet to deliver critical messages and campaigns. Choose one platform that brings marketers and developers together.
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