LeadsBridge Reviews

The one thing I love most about this software is that the leads are synced in real time to a client who needs to be quick on turnarounds. The functionality behind leads bridge is fantastic with multiple options and ways we can send out leads, whether it is via a webhook to a dashboard or directly to a client, and even the option to send to a group of receivers depending on the answers that the user selected.

There aren't many cons from my end but one thing that could be better is when you create a grabber template, the email get sent to a specific person depending on the answers given in the form, it can get difficult if you do not understand coding that much. It would be fantastic if there could be an easier solution to creating a little more difficult bridges.

The bridge connection is very easy to use. Just select your source and where you want to send the data to and you are done.

AS appsumo backer for this project, it don't have offline conversion for us. We need to upgrade our plan which is actually a downgrade for us (unlimited bridge in appsumo plan VS a limited number of bridge in their paid plan)

Hi, Thanks for leaving us such an amazing review. We are always working to give our customers the best experience and your feedback is highly appreciated. Customer experience and satisfaction are our priorities and your review reaffirm the hard work we put in every day, so thanks for your kind words.

The broad range of possibilities to connect to multiple platforms and software with a relatively friendly interface.

With some platforms setup can be cumbersome and you will require lots of customization with support in order to make it work. Setup can also be a complex process compared to other platforms like Zapier.

Hi Anthony, Thank you for your honest feedback. We apologize for any inconvenience we might have caused you. LeadsBridge is constantly improving and we are definitely going to keep your opinion into consideration. A full guide to the bridge set up can be found here: https://leadsbridge.com/documentation/how-to-create-bridge/ We'd love to have you back in the future and guide you through our platform: our support team would be more than happy to schedule a screen-sharing with you. Also, don't forget that we're available in case you want to retrieve your old invoices. Just drop us an email at support@leadsbridge.com

LeadsBirdge is kind of like Zapier except they have awesome customer support, more customized integrations and overall, more relaible. Customer support is where they shine, I started using them almost 2 years ago and they have created a few different custom integrations for me and have helped trouble shoot integrations with me several times. If you need a custom integration between two apps and can't find one, LeadsBridge is the place to go.

Nothing really. Sometimes I have to use Webhooks for integrations, which can get over my head technology-wise, but the team at leadsBridge always help with the setup, no matter how complicated it is.

The fact that it does one thing and one thing really well - synchronizing leads/contacts between platforms for the use of dynamic marketing audiences in Facebook, Google, and LinkedIn. It integrates beautifully will Salesforce and now even supports synchronizing with reports, not just campaigns, directly to your custom audiences. This can save a ton of time and hassle with CSV exports and formatting.

The price is pretty steep if you have tens of thousands of contacts, but unfortunately there aren't too many competitors in this space and I imagine keeping a platform like this running smoothly requires a lot of continued development by LeadsBridge - hence the high cost.

Hey Josh! Wow, thank you so much for your kind words. It's great to hear you had such an amazing experience with our product, makes us feel proud! This is exactly the kind of feedback that inspires us to keep doing what we're doing, just better and better. Again, thank you for sharing your thoughts! Appreciate it.

Easy to use forms and templates. Auto fill-in forms are a great breakthrough and will help marketers break through the big wall that now exists when trying to collect Personal Data.

Pre-filled disruptive forms can be intimidating for consumers and acceptance of this technology will take some time especially in light of the Facebook revelations about use of personal data during the Presidential campaign.

It makes it very easy to transfer your FB lea ads into your CRM or email marketing software.

Can be a little tough to first setup the integrations but once you get the hang of it , it's a quick process.

The software is easy to use and includes many features. Features that you always needed and wanted. Best of all, it's very very affordable.

If you encounter a problem, it takes some time for them to respond back and resolve it. They usually end up helping you, but the problem is that sometimes you need immediate support. They have a live chat that the average response time is 2h+. But as I said, they eventually respond and resolve it.

The platform is very easy to use and you can connect with the most CRM applications.

When you use custom connections / integrations the support can be a little slow to setup it.

When working in digital marketing, the need to have a software that helps me tracking all leads i capture in my funnel is vital and this app lets me do it incredibly. It helps segment my leads by interests and channels.

Maybe it would be the price as sometimes as a freelancer i couldn’t afford it, however i would definitely recommend it

Hi Fabiola, Thank you so much for taking the time to leave us a review. Happy to know that LeadsBridge is helping in your business goals! We are going soon to renew our pricing plan, be sure to follow us on social media and check our new website: https://leadsbridge.com/ Have a wonderful day!

other then when it works its good but they have allot of issues and spotty if it will actually 50% of the time the bridges work and 50% of the time they charge you for the api and it never works.

their service is horrible never get back to you, takes days to reply weeks to make integrations and they rarely work. Wont Skype with you ever only on email Something could take 5 minutes in a Skype chats takes over emails.

William, thanks for the review, but you know this is not the truth. We have dozens of conversations with you saying that integrations were working fine. We never replied to anyone after one week William and you know this. The problem is that we continuously shared with you timelines for API integrations that takes two weeks each one to be developed, but you kept asking news after just few hours. This is just unrespectful and useless. We did the impossible to make you happy, but at this point I guess won't be possible. I'm sorry you are not happy with us but, I must say, this review looks just an hater review for an unknown reason after 2 years working closely together.

I manage the social and SEO for a car dealership that utilizes a proprietary CRM, and LeadsBridge allowed me to sync their CRM with email and a social campaign. At first, there wasn't an integration, but I submitted a request thinking they'd never get around to implementing an API, but their support team reached out to me in less than a week for more information and ultimately was able to connect.

My client gets a lot of leads and has a lot of different campaigns to integrate, so it gets relatively pricey. The client doesn't seem to care, and in fact, they have been able to close so many more leads due to the timeliness of receiving the leads.

Effortless way I can set up new custom audiences in Facebook (and then Lookalikes and exclusion audiences) from my customer/mailing database. Ease at which I can set up Facebook Lead Ads to collect leads and feed them automatically into my mailing database Some products do bits of what Leadsbridge offers but it's all in one package and at a very reasonable price compared to others (Zapier for example) and it is just focused on Ad integrations rather than a Jack of all Trades.

Slightly cartoony interface, not the cleanest design - but that's aesthetic and personal. Setup for my database was a bit clunky - never realised I needed to set up two integrations if I wanted to use different criteria - one for using lists, and a second integration for tags. Not much else - they are responsive to suggestions, Linked in Lead ads integration has been promised soon and will be useful, Google Match audiences would be in valuable, and Stripe integration is included but could be more flexible (only two options, subscribers or non subscribers, I'd like more) Overall what it does is great, but as ever I would like it to do more!

Easy to set up then you just forget about it.

None

- easily connecting 'bridge' for two apps that otherwise don't connect to each other. - it works with a diverse range of tools/ apps. - there is an option for you to ask for custom made integration. - customer support is good.

- Not to say that I dislike or it is bad, but maybe they can have a look at improving their website design to catch up with the latest design trend. Other than this, there really isn't much that I can complain about.

Integrations with lots of lead sources and lots of databases. it worked with my facebook ads and top producer.

No phone support. Taking hours, days or weeks to possibly solve or not solve a problems is an expensive drawback. Leadsbridge told me I would get phone support if I upgraded, but then they did not provide the phone support. There is a reason why successful organizations like Apple and Godaddy provide excellent telephone support. It saves a lot of time, money and hassle.

Hey Corey, thanks for your review. Appreciate you tested LeadsBridge, we are super happy to understand how to improve. Anyway, our offers are clear on our website regarding help and support. You get phone support starting from Hero plan. Despite this, we still called you Corey, and you know that "taking weeks" is not true at all. Again, I appreciate your comment, and we always look forward to improve, but in this review is missing honesty and constructiveness. Hope this helps you get better support next time.

- easy to set up - saves time - great communication with the help team

Nil

Mi piace molto l'interfaccia e la disponibilità del team di assistenza, sono in grado di risolvere tutto all'istante.

Non c'è nulla che non mi piaccia in questo software, semplicemente perfetto, uno strumento indispensabile per chiunque faccia marketing.

Hi Raffaele, We are happy that you loved your experience, thanks for leaving us such an amazing review. Customer experience and satisfaction are our priorities and your review reaffirm the hard work we put in every day, so thanks for your kind words.

We use this for all of our Facebook lead generation campaigns, and we've found it to be very useful for ensuring our leads get delivered to the client in a timely manner.

The platform can sometimes be finicky, but nothing that can't be worked around.

Very slow and clunky UI. It worked until they bait and switched me. Functionality is there, but this service is becoming useless as most CRM are building their own integrations with Facebook Lead Ads.

Dishonest. Upgraded to a higher tier of service. They took downgraded me me to a lower tier of service mid-billing cycle and never told me. Refused to refund me the difference. Refused to cancel my account. No apologies for ripping off their customer.

Jonathan, I'm sorry to hear that but unfortunately the only mistake we did is activating Marketer features (bridges keep working as always) while you paid half of the price for the Personal plan. So actually you should be happy for that. You registered an annual subscription, you received email about renew and decided to not close your account. After 5 months you asked a refund which is not possible to have, like any other company of this World refunds are not available after so long time and cancellation is always available in your account, within one click. Really not sure why you are doing this.

We use the Facebook Marketplace integration for the ABC deal pack. It is by far the best product we have found for doing this.

It was a little difficult getting everything setup at first. But once it was done, everything was very smooth.

Hi Jeffrey, Thank you so much for taking the time to review LeadsBridge. We appreciate your feedback. We're currently improving our platform to ensure an even better experience during the setup! In the meantime, don't forget that our support is always available to walk you through the platform. Don't hesitate to drop us an email at support@leadsbridge.com. Have a lovely day!

Easy to setup

It doesn't have imagery available in the lead emails to preview the Ad when a Lead is sent out.

I have been using leads bridge for several months and had a problem with integrating my CRM. They quickly responded to me and built a custom integration. I highly recommend them.

I wish it would integrate with some additional lead platforms that I use specifically the landing page program listings to leads which is a real estate platform.

Hey there, thanks for the review! Which platform you'd like to integrate? Recently LeadsBridge brought more automation tools even for landing page builders and real estate software. ListingToLeads is one of them. If you could send an email to support@leadsbridge.com we'll activate it for you in no time ;)

Automatic Sync between Email Lists and Custom Audiences Enhanced Pixel

No cons were added to this review

Thanks for your feedback Marius!

Well it never really worked for me and when i wanted to cancel it was a complete nightmare

The cancel procedure, they made it almost impossible for me and im so dissapointed at the service. I would never support this way to run a businness

Hi Kasper, Thank you for your honest feedback. LeadsBridge is continuously improving and we apologize for any inconvenience we might have caused you. LeadsBridge's developers work hard to keep the app up to date and fully working, and we're are sorry to hear about your technical difficulties. In any case, you've certainly did the right thing by contacting our support. We are currently working to improve the cancellation experience, but due to security reasons the relevant steps can be taken only by the account owner, that's why we ask our customers to do it. We're sorry to see you go, and we'd be more than happy to have you back in the future. Feel free to contact us at any time here, support@leadsbridge.com