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ActiveDEMAND Reviews

ActiveDEMAND

An integrated marketing solution for marketers & agencies

4.36/5 (7 reviews)
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Vernon D'Mello

Techi oriented

Used monthly for 2+ years
Reviewed 2019-10-04
Review Source: Capterra

Great customer service

Pros
It’s got a lot of functionality packed into it

Cons
Some options require a more tech oriented person, however the customer service is always on the ball and ready to help where they can

Response from ActiveDEMAND


Hi Vernon, Thank you for taking the time to leave a review for ActiveDEMAND. We agree that our customer service team is fantastic and always ready to help with some of the more difficult features that ActiveDEMAND offers. We also provide a library of videos, and support articles that we constantly update to help understand our software and its features. Thanks again for the comments.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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ActiveDEMAND

An integrated marketing solution for marketers & agencies

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Kevin Wilhelm

Incredible Value

Used daily for 2+ years
Reviewed 2016-09-23
Review Source: GetApp

I was looking for something different, a competitive advantage for my agency. We are trying to be leading edge and I find Active Demand provides that to us. The features that Active Demand have has grown exponentially and their support is second to none. They really value their clients and work 24 hours to make sure they're happy. I highly recommend trying out the software and seeing how it can help grow your agency. Kevin

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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ActiveDEMAND

An integrated marketing solution for marketers & agencies

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Kelly Hicks

ActiveDemand is a Great Marketing Tool

Reviewed 2015-06-12
Review Source: Software Advice

Pros
The product is a very powerful tool for us in our marketing effort. It's really easy to setup email campaigns and focus on our customer contacts and generating new leads. We've learned a lot from ActiveDemand about marketing and what our customers are looking for from our website.

Cons
Because it is such a robust package, there is a learning curve involved with it. The staff at ActiveDemand are quick to help and provide the tools we need. They are very patient and really easy to work with. There have been a lot of things we have wanted in the software that they submit to their development team to get done for us. It's really nice to see a company focusing on constantly improving their products.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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ActiveDEMAND

An integrated marketing solution for marketers & agencies

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chris Humting

Solid Software

Used daily for 1-2 years
Reviewed 2019-10-14
Review Source: Capterra

Pros
Customer Service and lead notifications. I like having the ability to see who's been on our website and what they were looking at.

Cons
Email Campaigns - Email formatting can be cumbersome.

Response from ActiveDEMAND


Hi Chris,

Thanks for taking the time to leave a review. We appreciate all feedback to help us improve ActiveDEMAND's user experience.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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ActiveDEMAND

An integrated marketing solution for marketers & agencies

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Anonymous

Powerful prospecting solution

Used weekly for less than 6 months
Reviewed 2018-11-14
Review Source: Capterra

We evaluated this against Hubspot, Salesforce Pardot and Autocampaign. The combination of ActiveDEMAND and Pipedrive was the only solution that gave us a reasonable entry point that allows our relatively small organisation grow into a solution, as opposed to blowing the entire marketing budget on a framework. Technically, it looks to be on-par with Salesforce, although somewhat limited compared to HubSpot. The support is great, although a small challenge is that they are based in Canada and we in Europe. So there is no overlap in the working hours. They seem flexible enough for early-morning calls. Overall, ActiveDEMAND was the product that allowed us to choose Pipedrive CRM over Salesforce and HubSpot.

Pros
Tight integration with Pipedrive Good configuratior for email-journeys. Very reasonable entry-point to start with marketing automation and prospect tracking.

Cons
Comprehensive, to the extent that it can be somewhat difficult to navigate. But I have not used the SW enough yet to make this

Response from ActiveDEMAND


Hi!
Thanks for taking a moment to review the ActiveDEMAND platform. We appreciate all feedback to help us to continue to improve the software and our users' experience with it.
Thanks again!
The Crew at ActiveDEMAND

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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ActiveDEMAND

An integrated marketing solution for marketers & agencies

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Anonymous

Active Demand Review

Used weekly for less than 6 months
Reviewed 2018-11-02
Review Source: Capterra

After proper explanation of most of the features, I readily use my Active Demand alerts for sales leads, service, and marketing.

Pros
Detail oriented for applicable customer services and sales

Cons
I did not experience an easy transition of software usage at the beginning of membership. It was a little difficult to decipher some of the features without direction.

Response from ActiveDEMAND


Hi,
Thanks for taking the time to review ActiveDEMAND. We appreciate your feedback and have been working hard to improve the onboarding experience to make the transition smoother. Your comments help us do that so again, thanks!

The ActiveDEMAND crew.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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ActiveDEMAND

An integrated marketing solution for marketers & agencies

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Mario Zagal

Rating only

Used monthly for free trial
Reviewed 2017-09-23
Review Source: GetApp

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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ActiveDEMAND

An integrated marketing solution for marketers & agencies

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