We use Klipfolio as a whitelable dashboard service for my HR and healthcare clients. We have marketing analytics dashboards that help our clients understand the traffic, usage, and demographics of visitors to their HR pages. We also use custom created klips to keep our clients up to date on their talent acquisition process and the cooresponding metrics (KPIs) in recruiting. The most impactful klips our clients see are the custom ROI gagues set up to ensure our service is worth their limited budget resources. Overall, the Klipfolio product has endless capabilities, but since we pay for a lower price service we are really left on our own to figure out the back-end customization of klip creation. The user knowledgebase isn't super well organized and I've found more luck watching YouTube tutorials when I need to create a more complex klip for a client.
Pros
I love that I can white-label the Klipfolio software so that my clients see my company branding when they login to view their metrics and marketing dashboards. Adding common data sources such as ATS, CRM, and Google Analytics is very easy and straightforward. The data visualizations offered are attractive and easy for my clients to understand.
Cons
Creating the backend of the dashboard is very daunting for someone who isn't very familiar with large datasets and coding. I have spent countless hours watching YouTube tutorials learning how to build out 'klips.' I've also paid a developer to create all the API connections, however they frequently need updated. I wish the administrator interface was more user-friendly.
Rating breakdown
Likelihood to recommend: 9/10
Pros
I liked the interface, and the UI/ UX. Also absolutely love the feature that allowed you to preview what parts of a function did - great for debugging. I like how Klipfolio gives you to set Dynamic variables(Fetch to Data sources Queries)
Cons
I would like if you can provide more functionality and help with using HTML Components + Populating Data. I would love if you can let users use custom images in the Indicator Logics ( Instead only using available Icons / If the user can use custom GIF/JPEG/PNG ).
Rating breakdown
Likelihood to recommend: 8/10
I had the choice to organize the absolute of our information across various sources to make incredible experiences that all that working environments could comprehend. Showing dashboards on massive screens all through the workplace has truly helped change and complete the correct practices.
Pros
The usability - loads of instant templates and so forth to utilize. While making without any preparation, the interface is quite straightforward - yet it takes into consideration genuinely complex plans. Illustrations and formats are dealt with "naturally" and looks extraordinary.
Cons
There's an expectation to absorb information to get explicit information introduced if there is anything but a current klip to create the outcomes you're after, yet the client assistance group and help documentation is useful.
Rating breakdown
Likelihood to recommend: 9/10
Integration is very flexible what is useful for metric development.
Pros
First of all I like a variety of features. In terms of dashboard it is perfect, well organized and display any KPIs you need/want. Everything what you need to achieve the goal of your project or department.
Cons
If dashboard is big and it has a lot of data to display, works a bit slowly. Sometimes it can limit with using more complex KPIs.
Rating breakdown
Likelihood to recommend: 8/10
I wanted this to be the Marketing Analytics tool that ruled them all but at the end of the data I through it in the graveyard with Tableau, DashThis, and TapClicks.
Pros
Let me set the record straight. Klipfolio is an amazing tool if you refuse to use Tableau and you have a new database set up with all the data piped in. The price point is what sold me to onboard it with my current agency, sadly we chose Datorama because the API settings are limited and without a Database Administrator the tool can be somewhat useless at times.
Cons
No database to pipe in data from multiple sources. There are API connectors, but there are VERY limited. For example, Google DoubleClick's API won't let you pull 50% of the dimensions and metrics available in the reporting UI (Datorama's has around 80%, but they do a better job of implementing work arounds).
Thanks for the honest feedback, Jordan. We're sorry you weren't able to achieve everything you'd hoped for in Klipfolio. We're not a data warehousing alternative, that's for sure.
Data prep has always been the most challenging aspect of BI. You may be interested in the new capability we have in Beta that allows you to model data and bring together multiple sources of data into building blocks that store the data points for your metrics. You can model 5 dimensions per metric by default and add more if needed. You can also pull together social media feeds that don't offer data history so you can see trends and immediately slice and dice your data by applying different visualizations and filters.
We hope you'll be back one day and in the meantime I wish you good success with the alternative solution.
Pam
Rating breakdown
Likelihood to recommend: 4/10
Publish: $49/mo - for small teams of 5 users who need automated reporting.
Grow: $99/mo - for larger teams who need to monitor and share up to date performance.
Team: $199/mo - faster data refresh, single-sign on and more dashboards
Team+: $399 - performance tuning, 1:1 onboarding and more
Partner plans (agency/consulting) and Enterprise plans also available.
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