Knack Reviews

Knack is seriously one of the greatest apps that exist out there for those who need to organize their offices. Nowadays, data is produced in such huge amounts that it ca be very difficult to organize. This leads to chaos and lost productivity. Other database apps like Access, OpenOffice and even just SQL are not user friendly and the UI is chaotic. Knack is an easy way to make your own custom database with functionality that expands seemingly daily.

There's a bit of a learning curve, but I learned it in about a week. Now I've made a CRM/HRM/Project manager all in one with unlimited logins for pennies on the price of a full-suite solution.

We loved how easy it was to onboard with Knack. The free trial gave us the chance to make sure we could design the database and front-end website that we wanted. After that, it was easy to select the payment plan we needed with a price that was surprisingly low.Other pros include the ability to have multiple website pages and tabs, create multiple database tables that interact and link with each other, and embed charts on the front-end site.

The only con that we've found is that the formula fields are somewhat limited as far as what they can do. It would be great to have a few more options like IF or CONCATENATE formulas to populate and format certain columns dynamically based on the value of other columns. Also, the appearance/design options for the front-end site are pretty limited in their builder. However, I think you can do custom CSS and Javascript; we just haven't had the time or developer abilities to do it yet.

Look of the app is very nice. The "Builder" they have come up with is innovative, not your normal database building tool. It takes some getting used to. There are some limitations to it, that other databases don't have.

Very poor customer support, if you are on the lowest plan. They will not pick up the phone and call you, nor can you call them. They claim a response time of between 24 and 48 hours....not true. I am now having support requests unanswered for 4 days. Their blog and self-help support site are very poor. There is no main office or phone number, they all work from their homes across the US. Apparently, they don't have titles and they think it's funny to post pictures of themselves on their website with funny made up titles in the organization. This organization needs to grow up and get serious. I will terminate my plan with them and ask for a full refund if things don't improve dramatically in the next day or two.

Super easy to get going (it is the most intuitive interface). Price by number of apps instead of by user works well with our company. Powerful features including, for instance, users logging in by their Google+ or Facebook profile (single sign on). I have not run into any bugs.

You can't adjust the presentation layer (the website) as much as, say, Caspio. You can change some things like colors and basic layout, but most of the CSS is fixed. Their formulas are very weak. They only allow basic functions, especially for manipulating text. For formulas, I found Airtable to be much better.

Hi Mike, thanks for the great review! We take a lot of pride in our support so we always love to hear that it makes a difference. We also have a major formula upgrade coming in the next few weeks!

Its highly customizable and you can adapt it to fit whatever your company needs might be. Be it just a simple data base, a team management software or something else. Its great for large sets of data, but needs you to be smart and data savy.

Its not always great when using outside the US. The smartphone view is close to impossible to work with.

Power, capability and ease of use

Would like more form layout capabilities

I like Knack does not charge per user. Also, it includes most of the features that you would need is a common business application (CRM, ERP, etc.). Low-code programming workflow is easy.

No a great user community around the software. Knack should promote more user interaction. Also it should produce more education content.

The Knack software is easy to use to set up forms and pages to collect information online.

The software can take a little getting used to when you first start out. I would think this is normal for any advanced system like this.

Database management very simple for dependencies

Stuck with implementing some javascript functions not enough info on that

It's a fast and effective for small e- commerce businesses. For a developer it's easy to use as it's less code or no code tool.

Has limitation in tool usage and proper tutorials of demonstration is not available

Intuitive design! It just makes sense from the get-go, even if you have little understanding of relational databases, with a bit of light reading of Knack's thorough documentation, it's not difficult to get going.

Definitely the way the front end views of your database operate in a mobile device. Some of the feature's are basically unusable, and if your user's are going to use a mobile device, you really have to keep that in mind when developing the database's UIs or you can end up with a bit of a mess.

I love that Knack is completely customizable! This product can do almost anything you need it to do with little to no programming experience required.

To get Knack to do exactly what you want, you have to build it which can be time-consuming but ended up being it worth it for us in the end.

Though I do not use the more behind the scenes features of knack, I use it every day. We use it as a program to quote our products to clients. This has reduced the quoting time from 30 minutes to 30 seconds.

I have no qualms with anything about knack. I do not use the programming end of the software, but the user side is very convenient.

My company used Knack as a recruiting tool - we had applicants create a profile and apply through the site for various job postings - and it was fairly easy to set up. The system itself was easy to navigate, and it kept the records organized nicely.

It's possible that using Knack as a full database provides better results than using it as a recruiting solution, but it did seem limited in features for our purposes. We've used other database products that have a lot more features and functions in addition to being much more customizable.

DIY... It has a learning curve but if you get excel you can figure this out! Which makes it easy for me to play with all my ideas.

It is still growing and does have some limitations but support has been great and they seem to listen to the needs of the customers.

The simplicity in building business apps and in a very affordable way.

Their really isn't anything negative about this company. It continues to grow and improve to be the best in their market.

The actual interface. Very user-friendly and elegant appearance. Few clicks to access all functionalities. A lot of functionalities and flexibilty to create the workflow.

The search feature needs to include to filter by roles. Need a sweep functionality, with finger or mouse. Improve some grafics functionalities. Improve the e-commerce function.

Ease of use and user function to arrange data for customers. The support staff have been so supportive I ask them questions all the time and are just really happy to help with sometimes silly questions.

Could do with a little more customisation to represent data such as tiles and visual tools like a website builder would work great for the visual representation for pages. Though I feel knack could be set to bring on some awesome features later on. Think knack could also have multiple object records within a list of data connected to the logged in user as big work arounds are needed for this at the moment

Easy to setup and use, highly customizable

Pricing structure and cost is too high for the amount of storage you get

It is relatively easy to use, otherwise I didn't notice anything outstanding, anything what would be worth mentioning here.

I found it very limiting as it can handle only very basic tasks. I also didn't like that there is no mobile application. The way it displays on mobile device is very clumsy. Customer support is so so.

Great mobile access/interface.

We wish we had fuller access to the underlying database. The existing interface is acceptable, but it would be nice to have full SQL query access for power users.

Ease of use for people without IT/database creation backgrounds. Prompt global support.

Additional currencies for ecommerce functionality/fields

Multiple functionalities-Coaching, Return Status information.

The design is of low quality and looks very old.

Super easy to get going (it is the most intuitive interface). Price by number of apps instead of by user works well with our company. Powerful features including, for instance, users logging in by their Google+ or Facebook profile (single sign on). I have not run into any bugs.

You can't adjust the presentation layer (the website) as much as, say, Caspio. You can change some things like colors and basic layout, but most of the CSS is fixed. Their formulas are very weak. They only allow basic functions, especially for manipulating text. For formulas, I found Airtable to be much better.

For someone whose never built a website this is about as easy as it gets.

I wish there were more display options.