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Customer.io Logo

Customer engagement platform for tech-savvy marketers

Last updated: January 2025

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Customer.io Pricing

Pricing plans

Pricing details:

Free plan
Subscription
Free trial

Essential

100

Per month

Features included:

  • Up to 8,000 profiles
  • Send Emails/Push/In-App/SMS
  • Visual Workflow Builder
  • Segmentation

Premium

1000

Per month

Extra features included:

  • Custom Data
  • Message Volume
  • Managed Deliverability
  • Dedicated IPs
  • Parcel Pro Licenses
  • HIPAA Compliance

Enterprise

ic-pricetag

No pricing info

Extra features included:

  • Managed Infrastructure
  • Quarterly Success Reviews
  • Audit Logging & Data Governance
  • Parcel Business Licenses

User opinions about Customer.io price and value

Value for money rating:

To see what individual users think of Customer.io's price and value, check out the review snippets below.

An excellent product worth its money and reputation. We use it weekly for external marketing communications.
Solid features and capabilities for a reasonable price.

Reviewers who mentioned pricing said: