Knack Pricing Plan & Cost Guide

Knack

We help everyday innovators to create custom, no-code apps.

4.39/5 (64 reviews)

Knack Pricing

Starting from: $39.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

Try Knack for free for two weeks with no long-term commitments -- cancel your account at any time.

If users pay for a year, they get two months free.

Knack offers 3 pricing tiers.

Starter: $39/month for 20,000 records and 2GB storage
Pro: $79/month for 50,000 records and 10GB storage
Corporate: $179/month for 125,000 records and 50GB storage

View Pricing Plans Free Trial

Competitors Pricing

Continuum Fortify

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

netTerrain Logical

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Neuron ESB

Pricing model: One Time License, Subscription
Free Trial: Available (No Credit Card required)

Presynct_OnDemand

Starting from: 39.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Email Archiving

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Knack Pricing Reviews

Pros
  • Overall, Knack is a fine product, and it was easy to implement and use. However, I do think there are better products out there, and I didn't find it to be worth the price tag given our needs.Verified ReviewerRead the full review
  • One more point can easily be gained by paying attention to the community, which are the fans of their business. The other point can be gained by adding better standard features and design features.Alex B.Read the full review
  • There are a lot of useful options such as searching, various forms and tables. I find it easy to customize although having little background in programming helps but not required.Verified ReviewerRead the full review
Cons
  • The lack of support and the turn around time for support is difficult. For companies that use as an integral part of their business it is risky for an ordering system, etc.Christina P.Read the full review
  • Fairly expensive considering how unpolished the software is and how woefully awful their customer support is.Kevin W.Read the full review
  • Main troubling issue is with how pages and views get created with every menu and link you add. Causing a quickly overwhelming page structure and sitemap.Verified ReviewerRead the full review
94%
recommended this to a friend or a colleague

25 reviewers had the following to say about Knack's pricing:

John Suffern

Knack 2016

Used monthly for 1-2 years
Reviewed 2016-12-08
Review Source: Capterra

Knack has been a useful product. I find it to be helpful to small and medium-sized clients who want a database without the high price tag.

Pros
Knack has a good user interface and is a lower price point for databases of this type. They have very good service and the online chat help is excellent.

Cons
I have found that we need developers to do work that I would not call high level but this assistance does ramp up the relatively low cost of the product. This happens with almost every database, but I was hoping Knack would be different.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

ANDREW CREIGHTON

Knack helps us make chocolate more efficiently

Used daily for 6-12 months
Reviewed 2020-04-23
Review Source: Capterra

Knack allowed us to set up our own "app" by creating a simple database with a front end for users. With limited resources for programming, I learned how to run the builder myself and set the program up for my team. Our Operators enter production data through the interfaces and we've been able to make the system work well enough that I do not need to enter into the builder to fix data errors. Our production managers use their custom interface to ensure records were entered correctly on a daily basis. This eliminated a huge amount of physical paperwork. It also allowed me to have summarized plant performance by a set time on the following production day.

Pros
The pricing model makes it an easy sell to get started. You don't have to pay per user, so if you aren't sure whether you'll be able to achieve your goals, it provides a low cost opportunity to make an attempt.

Cons
My biggest concern is that our app has become complex enough that it will be difficult for it to be handed off to a new user in the future. Once the software is launched for the team, any changes you make are in effect instantly - there's no opportunity to preview them and roll them out later. Additionally there are a couple of glitches in the builder interface which are frustrating at times. Knack is in Beta with a new interface and I anticipate that these will be resolved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Alejandra Feliciano

Good for those who don't know how to code

Used weekly for 2+ years
Reviewed 2020-05-12
Review Source: Capterra

Pros
Easy to setup and use, highly customizable

Cons
Pricing structure and cost is too high for the amount of storage you get

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Jacob Hill

Geek candy for a middle-of-the-pack geek!

Used daily for 1-2 years
Reviewed 2016-08-25
Review Source: Capterra

What's geek candy? It's that little moment of excitement you got when you opened up that sweet lego set, or figured out your phone can do "talk to text." I'm a middle-of-the-pack kind of geek... better than some geeks and worse than equally as many. What's cool about Knack is that it can offer something for everyone. I have used it to give us much more insight into our business. We can track progress and make better decisions.

Pros
Knack is easy to use, they listen to their customers and the pricing structure is awesome.

Cons
The app layout through the UI is limited.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Jacob Hill

best online database app out there

Reviewed 2015-03-06
Review Source: GetApp

When I discovered our previous online database system was closing its doors I started searching for a replacement. I signed up for every free demo for every online database program I could find. After a year and half of searching and demo-ing other programs I found Knack. It is an awesome product. I have very happy with the intuitive build interface. One of the biggest reasons I went with Knack was the the pricing structure. Don't waste your time with any other online database out there like I did.

Pros
- pricing model - ease of use - mobile device friendly (no mobile apps needed) - powerful - responsive support team

Cons
- a few, very minor bugs here and there, but let them know what you find and they will fix it - relatively newer company so future is a little unsure (compared to other more established competitors)

Rating breakdown

Minimize review

Phil Kirkeiner

Incredible Easy to Learn and Flexible Software

Used daily for 6-12 months
Reviewed 2020-04-23
Review Source: Capterra

Pros
We had a lot of processes we could not manage anymore by just sharing Google Sheets. Within weeks we were able to create custom database driven applications that completely replaced dozens of spreadsheets, macros, and more. We have dozens of managers and corporate employees on it everyday. We love it.

Cons
My biggest qualm with Knack is the customer support -- but that's not a very big qualm at all. For what we pay we get enormous value, and it makes sense that support is limited for our plan to just chat and email, with longer response times. When we are finally attended to, the customer service is very helpful. Because of the low price point, I initially had concerns that it would be reliable for a company our size, where little mistakes can cause interdepartmental issues. However, Knack has always been online, and the issues we have had were mostly attributable to user errors.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Jørgen Fensgård

Reasonably priced and easy to use database software

Used daily for 1-2 years
Reviewed 2016-07-07
Review Source: Capterra

Using Knack for making a customized ERP for my business. Used for database, forms, checklists, timesheets, CRM, service dispatch and more.

Pros
Very simple and quick to create tables and connections. Good selection of functions. Reasonably priced. Good API and intergration with Zapier.

Cons
A few small bugs and some missing features. Could have been better interface for tablets and mobile devices.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Leanne Wesdyk

Numerous bugs and lack of customer service taint an otherwise useful tool

Used daily for 6-12 months
Reviewed 2019-11-05
Review Source: Capterra

This system worked well for what we needed this year. The main need was to create a system to enter and track points from our various members for year-end awards. This was a complex system to build because of the many different categories involved, and so far Knack has handled it. Building the system was extremely frustrating at times, as fields and properties would sometimes refuse to update, or the system would just hang and not do anything. I have built other apps with much the same issues. Customer service was initially helpful but now seems to ignore my requests for looking into bugs even after multiple attempts to have them resolved. We are on the middle tier plan. For example in one of my apps, the app simply hangs if I sort a certain table by one of the fields. Their answer was to not sort it by that field when using the app. I have also had records that should have been deleted not be deleted. I have put my own stop checks into the app and have not had any corrupted data as of yet, but the issues I've had do concern me.

Pros
-Easy to learn and build numerous apps -Lots of functional field types -Easy to customize CSS and Javascript for each app if desired -Excellent price point

Cons
-Very buggy -Customer service was initially very responsive, but eventually stopped responding to my requests for simple bugs in my app to be fixed, even after numerous attempts to resolve.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

Analise Ferguson

Knack Review

Used daily for less than 6 months
Reviewed 2019-03-21
Review Source: Capterra

Pros
Multiple functionalities-Coaching, Return Status information.

Cons
The design is of low quality and looks very old.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 5/10

Minimize review

JC Rodriguez

Knack Makes It Easy To Build Business Apps

Used daily for 1-2 years
Reviewed 2016-06-30
Review Source: Capterra

Knack has allowed my company to build business apps for our everyday important task ,in a very easy and quick way.

Pros
The simplicity in building business apps and in a very affordable way.

Cons
Their really isn't anything negative about this company. It continues to grow and improve to be the best in their market.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Mike Dugas

Super easy and fast

Reviewed 2015-11-13
Review Source: GetApp

I was looking for an cloud based application that could allow me to build a database in the cloud and present that data securely to users over the web for viewing and editing. I tried out Caspio, Ragic, Airtable and AgileApps also during the process of picking an application. The only other provider that I like was Caspio- they have a ton of features and can be used fairly easily to build business apps. However, Knack won the day based on the fact that it is more intuitive to figure out (I needed very little help), super fast to edit and view the results and capable of doing so much. I built my first app in ~ 2 hours. I couldn't change it so that each user could edit their own data, but not the data of other users. Knack customer service helped me with process using just email- that is how easy it is. I could understand their emails and make adjustments. I am confident I could built a new app in less than a day- even if moderately difficult.

Pros
Super easy to get going (it is the most intuitive interface). Price by number of apps instead of by user works well with our company. Powerful features including, for instance, users logging in by their Google+ or Facebook profile (single sign on). I have not run into any bugs.

Cons
You can't adjust the presentation layer (the website) as much as, say, Caspio. You can change some things like colors and basic layout, but most of the CSS is fixed. Their formulas are very weak. They only allow basic functions, especially for manipulating text. For formulas, I found Airtable to be much better.

Response from Knack


Hi Mike, thanks for the great review! We take a lot of pride in our support so we always love to hear that it makes a difference. We also have a major formula upgrade coming in the next few weeks!

Rating breakdown

Value for money
Ease of use
Customer support

Minimize review

harmandeep singh sethi

Knack it up!

Used monthly for less than 6 months
Reviewed 2018-01-18
Review Source: Software Advice

Pros
Super easy to get going (it is the most intuitive interface). Price by number of apps instead of by user works well with our company. Powerful features including, for instance, users logging in by their Google+ or Facebook profile (single sign on). I have not run into any bugs.

Cons
You can't adjust the presentation layer (the website) as much as, say, Caspio. You can change some things like colors and basic layout, but most of the CSS is fixed. Their formulas are very weak. They only allow basic functions, especially for manipulating text. For formulas, I found Airtable to be much better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Dagmar Noome

Knack Review

Used daily for less than 6 months
Reviewed 2016-06-28
Review Source: Capterra

I need an online database system that provides intuitive design features, real database functionality and a user friendly GUI. In addition, I need a system that allows for the implementation of business rules and workflow. Knack is the only system I could find that provides all of this at a very competitive price.

Pros
Database functionality, such as primary and foreign keys that actually work.

Cons
Interface and reports can be more design friendly without having to use CSS or Javascript.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Kevin S. Orbach

One of the Best

Used daily for 2+ years
Reviewed 2018-12-04
Review Source: Capterra

Pros
Knack is seriously one of the greatest apps that exist out there for those who need to organize their offices. Nowadays, data is produced in such huge amounts that it ca be very difficult to organize. This leads to chaos and lost productivity. Other database apps like Access, OpenOffice and even just SQL are not user friendly and the UI is chaotic. Knack is an easy way to make your own custom database with functionality that expands seemingly daily.

Cons
There's a bit of a learning curve, but I learned it in about a week. Now I've made a CRM/HRM/Project manager all in one with unlimited logins for pennies on the price of a full-suite solution.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Mark Waschkowski

Great Low Code Solution

Used daily for 2+ years
Reviewed 2017-07-14
Review Source: GetApp

I have been able to build multiple application to help run my business from CRMs to project management solutions. The builder is easy to use and has a lot of features. There is a job board if you need a larger application too. And the pricing model is excellent, much better than some of its competitors.

Pros
Power, capability and ease of use

Cons
Would like more form layout capabilities

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Anonymous

Neat product depending on your needs

Used occasionally for 1-2 years
Reviewed 2019-04-08
Review Source: Capterra

Overall, Knack is a fine product, and it was easy to implement and use. However, I do think there are better products out there, and I didn't find it to be worth the price tag given our needs. It might be more valuable for those who want to use it as a full database rather than using pieces of it.

Pros
My company used Knack as a recruiting tool - we had applicants create a profile and apply through the site for various job postings - and it was fairly easy to set up. The system itself was easy to navigate, and it kept the records organized nicely.

Cons
It's possible that using Knack as a full database provides better results than using it as a recruiting solution, but it did seem limited in features for our purposes. We've used other database products that have a lot more features and functions in addition to being much more customizable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Anonymous

The most powerful no/low code database app for non-coders

Used daily for 6-12 months
Reviewed 2018-07-06
Review Source: GetApp

Pros
- Lives up to the "no code" billing many other platforms tout, but with Knack you can actually build a feature-rich app without coding. - Zapier integration recently improved, greatly expanding the capabilities of the app - Out of 10-15 database apps I tried, the learning curve was shorter and support documentation was more useful with Knack - Easy to implement and strong user security/user roles implementation - Unlike many business-focused app builders, Knack is designed for many users in structure and in pricing model, so it's the best for customer-facing applications (including ecommerce websites) - Basic subscription plan includes all the features most will need, unlike many apps that pull 1-2 critical features into their mid-tier and enterprise plans.

Cons
- Pricing plan options are slim, and the base plan is a bit more expensive than others in the similar tier. - Very difficult to style the app in an attractive manner without a fair amount of CSS and/or Javascript understanding (though the standard design is fine and mobile friendly). Limited options for customization in the dashboard. - Main troubling issue is with how pages and views get created with every menu and link you add..causing a quickly overwhelming page structure and sitemap. Biggest related caution is that when simply deleting a menu item, you could also be deleting an entire page or detail view without clearly being told that (and no way to recover it).

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 9/10

Minimize review

Noel Dillane

Excellent Tool - Highly Functional

Used daily for less than 6 months
Reviewed 2020-04-24
Review Source: Capterra

I really like Knack. It's an absolutely super tool

Pros
Super tool for developing multi-user database focused applications. Per developer pricing (as opposed to per user). Easy to provide ROLE based access to different inputs, views and reports Super documentation and templates to learn from or get you started Rules to display and update screens/records Easy to add rich functionality to an application Really nice data import tool Single sign on with Google (and others) Excellent support API/Integration using tools like zapier

Cons
Need to know some basic html/css if you want customise the look of your screens No IF THEN logic (probably could use Zapier for this) Nice if users could import data (as opposed to builder) Easier back up tools

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Stéphane Brais

BEFORE YOU INVEST!: If you close or suspend your account you will lose all your work

Reviewed 2015-05-08
Review Source: GetApp

I want to start by saying that knack is a great SAS application. The support team is also very good. That said, I've been told that I can download the records for my application, but the application itself will be destroyed if I close or supend my account. The only option they provide is a freezing the account and paying a fee that starts at 9$/m. I understand they need to compensate for services rendered,but a frozen account that consumes little space and effectively zero server load makes investing development time a real issue. I will pay the 9$/m to start, but that's just because I invested more then 300 hours on this application, and it breaks my hart to put it all in the trash. Let this be a warning.

Pros
Great app. Super support.

Cons
No way to preserve application files at reasonable cost if account is place on hold.

Response from Knack


Hi, thanks for your review. We actually feel really good about offering an affordable plan to freeze your account! We added this feature at the request of our users. This way you don't need to pay full price if you have a seasonal app or just need to pause it for a while. And of course you can export all your data at any time.

Rating breakdown

Minimize review

Matthew Whittall

Great software now good for users in Europe.

Used daily for 2+ years
Reviewed 2016-08-24
Review Source: GetApp

I use Knack to build my main business application. The interface and functionality is excellent and I have looked at all the alternatives at length. If you are not an IT person, then this really is the business. The tutorials are also good. The support team are responsive in the chat interface. During the two years I have been using the product there have been continuous upgrades which have been excellent.

Pros
Great intuitive interface, great software, fair pricing. Now that EU servers are available this makes it a great product for users like me who hold client data and need to comply with EU data privacy laws. I am already delighted with the product, but have seen a beta version of the new builder which in my view takes the produt from excellent to perfect. As a non-technical user (I am no more than a competent excel user) I had never thought I could build my own functioning application. With Knack, I can.

Cons
The standard support hours are based on the US working day so that means we in Europe have to wait. Having said that, if there is an emergency there is 24 hour response there. This is a minor niggle and I guess when Knack grows to dominate the world they will put more support on.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

Chris Brown

Easiest platform for developing a customized work system the code-less way

Used daily for 1-2 years
Reviewed 2018-09-26
Review Source: Capterra

Knack connects up to so many other 3rd party apps through Zapier that the options are potentially limitless. We've been able to cancel our SalesForce subscription and came up with your own custom CRM using Knack. It's affordable, the support is great and it's feature rich.

Pros
Easy to get up and running on. Quickly map out data elements and connect to layout without having to code Javascript. If you do know Javascript, you can customize the workflow and experience even more.

Cons
There are no additional web themes without paying a developer to customize.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Alisha Purcell

Exponential

Used daily for 6-12 months
Reviewed 2016-06-30
Review Source: GetApp

This is a power software that has expontial potential. As an operations manager it has been wonderful to build great applications for my team without the middle man or crazy cost. Somethings I try and other don't but it is always building on itself. I am looking forward to seeing the development from the software.

Pros
DIY... It has a learning curve but if you get excel you can figure this out! Which makes it easy for me to play with all my ideas.

Cons
It is still growing and does have some limitations but support has been great and they seem to listen to the needs of the customers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Mark Waschkowski

Knack is fantastic

Used daily for 2+ years
Reviewed 2016-07-09
Review Source: Capterra

I've created a number of different applications with Knack and its been able to satisfy all of our use cases and be extensible where needed. Its been great to use and you can build web applications at a fraction of the cost it would normally be. There are great custom developers that can build entirely or help out with integrations as needed.

Pros
Powerful and yet easy to use. Extensible

Cons
Some of the features take some time to learn, have to invest some time up front getting to know what it can do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Kevin Wright

Useful but full of problems

Used daily for 2+ years
Reviewed 2018-08-16
Review Source: Software Advice

Pros
Easy to create web-based apps. Can achieve a variety of tasks using 3rd party tools. You can embed your app in your website.

Cons
The interface is slow and limited. Can be quite clunky and frustrating and trying to work out how to achieve something with the help of Zapier. Customer support stinks. No one is ever able to sort any issues and if you make the slightest mistake or accidental you could break the whole app and be needing a backup which they charge , they quote 1-3 hours usually and takes 3-5 working days so not particularly business friendly. Javascript locks up occasionally in the back end and you're either left waiting and nothing happens or nothing happens when you click the save button. Fairly expensive considering how unpolished the software is and how woefully awful their customer support is. The reliance on Knack/Zapier/Webmerge integration doesn't always work seamlessly and learning to implement it yourself can result in duplicate Webmerges which cost a lot of money too.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 6/10

Minimize review

Holly Schulz

Just what I needed

Used daily for 1-2 years
Reviewed 2018-04-09
Review Source: GetApp

Pros
This is Everything I need from a database & simple interface builder. I took a long time evaluating existing products for my business programs to no avail, and decided I needed custom solutions. As a nonprofit I know we couldn't afford paying someone to do it so I took it upon myself to research options & move forward. Knack was my first intro to "no code" cloud app builder and I love it. I check around every 6 months or so to see what competition is out there, I've yet to find anything I enjoy using quite as much.

Cons
That apps cannot integrate / stay in sync. It's going to take a lot of extra work to integrate all my company's apps, as it is not feasible for all our programs / branches to use one app, and some information needs to be in sync across all apps. I just know by the time I've finally done it, they will have built in the feature / option...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review