Most popular features of all IT Management apps
6 reviewers had the following to say about Tray.io's features:
This software helps us set up integration workflows for use within line of business departments.
Pros
I also love how Tray visualizes the workflows, they're easy to understand and share!
Cons
If you're not using one of their standard connectors, be prepared to understand JSON and various API methods.
Rating breakdown
Time used: 2+ years
Frequency of use: Weekly
Likelihood to recommend
Thanks!
Pros
Avoids long setup times to manage your customer and application data between multiple services, allowed us to get our Sales team up and running quickly in Salesforce.
Cons
Small ramp up time to learn how the workflows work, but plenty of strong support to get up to speed with an online chat function.
Rating breakdown
Time used: 6-12 months
Frequency of use: Weekly
Likelihood to recommend
thanks
Automation
Pros
Ability to mold the tool through its advanced user interface.
Cons
A user group/forum for newbies would be much welcomed Debugging interface could be more user friendly SF integration for new variables can be quite complex - would love some videos on how / to: Not enough trigger options for workflows Quarterly webinars on how to use each of these features would be much welcomed.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Thanks!
Pros
- Great UI - Lots of powerful connectors - Amazing support team, nice to work with - Very powerful without a ton of expense
Cons
- Debugging workflows can be hard (but it's getting better!)
Rating breakdown
Time used: 1-2 years
Frequency of use: Weekly
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Powerful integrations between different services.
Pros
Tray has helped us solve a lot of integration challenges.
Cons
Some of the settings could be a bit more intuitive and documentation could be a bit better. But this is entirely to be expected with a complex product. This is not a knock on the service - just an observation of one thing that could improve.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
thanks!
Pros
Good team, iterates fast on feedback, has a really really flexible product. Almost overwhelming picking from all the things you can do!
Cons
Can be tough to figure out as a business user - ultimately, their team can help you or you can use a predefined set of recipes.
Rating breakdown
Time used: 1-2 years
Frequency of use: Weekly
Thanks!
