LeadMaster Reviews - Pros & Cons, Ratings & more

Bitrix24

Salesforce Starter

Zoho CRM

LeadMaster has been providing affordable white-label web-based Salesforce CRM and Lead Management solutions since 1998. The application features robust marketing automation features for campaign management, lead nurturing and email marketing

LeadMaster

Android

Web-based

iPad

iPhone

Marketing

The ability to now expand on the simplicity of the product that we began with, will open up even more opportunities for our sales people.

We are very excited and pleased with our decision to move to LeadMaster and look forward to a long term successful relationship.

Director of Marketing

When we have a question, the answers are provided immediately. It is a great tool and a great service.

I like the affordability and reliability. I also like the performance and technology.

Executive Assistant

Pricing is actually accessible for smaller companies. The support is excellent, with very helpful technicians who do a LOT to provide guidance, information, and service.

When I discovered LeadMaster, not only could I customize the interface for each client, it had excellent reporting and the pricing was amazingly affordable.

Data Quality Professional

Likewise, if these things are not addressed prior to setup, you can end up with a mess of useless data and reports.

Ask lots of questions early on from your team. Understanding everyone's needs early on is a great way to figure out whether LeadMaster is a good fit for your company.

Leadmaster is an intuitive system, which means that I have been able to design and use their tools with great ease.

They have excellent customer service. I like the email integration with Outlook.

If your data is a mess, they can only do so much to organize it for you.

Leadmaster has allowed us to easily integrate the data from admissions to our institutional management system with great ease.

Marketing Director

I also have a wide age range of reps and they all find the app very easy to use. I looked at several CRM's and for the price, Leadmaster was the perfect fit for us.

It allows our company to manage customers and leads efficiently. The sales and customer service support is fantastic as well.

We have tried using if for a few years now for about 1% of our staff. The main problem with it is if you change one thing, the system does not update the other parts of the program.

VP Sales

Priority lists were a little complicated and difficult to set up. Support team is difficult to get in touch with after launch.

Their customer service is the best I've ever had.

The problem was it was not a lead generation, lead distribution solution. This meant we were looking out the rear view mirror instead of the front windshield.

VanillaSoft

Leadmaster is the only one for Customer Management 

All in all it is good crm which have morden features and people should use this for business purposes.

Good

Once we diligently utilized the software, we were able to create reports that showed the effectiveness of our salespeople in each step of the sales process. Subsequently, we were able to get a clearer picture on where they needed coaching.

Cumbersome product

Leadmaster

Lead master more like only leader

Too complicated

Hello,
We are sorry they didn't have a good experience.  We do try to make sure everyone is able to experience the benefits of using our product to the fullest extent and to help them grow their business.

Flexible

This CRM has helped streamline our marketing efforts and provide more accountability to my team. 

Leadmaster has been a huge asset to our marketing department.

Great Product for the price!

I was sold on this product by the sales rep.  He has always been very helpful.  The program has many features we do not utilize, and while the salesman understood that, the customer service department performing set up did not.

We really only use LeadMaster as a contact data base. 

As is the case with most CRMs, the more organized your company's data and processes are, the faster you can get your system up and running and focus on user adoption and training.  Likewise, if these things are not addressed prior to setup, you can end up with a mess of useless data and reports.

We looked at many options and really wanted something that follow-up our workflow.  Happy client!

Sales Associate 

Set up and support team were very helpful in getting us up and running.

CRM Leadmaster

Hillandale's Experience with Leadmaster

VP of Sales

An easy yet dependable CRM that gets the job done

For our smaller dealerships who have never used a crm, Leadmaster not only gave them the understanding of the systems, the ease of use, the customer service, but an increase in sales because of the ability to use drip campaigns to keep potential clients interested.  The ability to now expand on the simplicity of the product that we began with, will open up even more opportunities for our sales people.

We love our Leadmaster

All inclusive, inclusive, CRM tool. Powerfull automation & customizati

Easy-to-use, fast and simple product

Our company works with marketing communication firms throughout North America and for years have been using lead nurturing as a daily part of our new business development process. We depend on our own ability to generate viable and qualified leads for our services.

For several years we used one of the more recognizable Marketing Automation/CRM solutions which worked ok. The problem was it was not a lead generation, lead distribution solution. This meant we were looking out the rear view mirror instead of the front windshield.

A few months ago we were introduced to LeadMaster and immediately recognized the huge upside this cloud solution offered. We now have a lead management solution doing what was most important. Generating leads!

The extensive capabilities of LeadMaster make this a truly unique and comprehensive platform. The ability to develop workflows, launch marketing campaigns, do lead scoring, use dashboard reporting are just a few of the highlights of the solution.

The implementation was very straight forward and with the help of the LeadMaster experts, we were up and running very quickly. All of our users were able to quickly adapt to the new platform and are using it extensively. I would definitely say this is a very easy to use solution. If someone has problems using LeadMaster, it is not the software but, the user.

Customer support has been absolutely amazing and the ongoing training materials and webinars are of tremendous value.

We have seen immediate benefits in time utilization, lead quality and overall campaign success. We are very excited and pleased with our decision to move to LeadMaster and look forward to a long term successful relationship.

If you are interested in using Leadmaster, pls be very careful their system can work for you.  We have tried using if for a few years now for about 1% of our staff.  The main problem with it is if you change one thing, the system does not update the other parts of the program.  For small companies this might be okay, but for large ones you are then looking at reviewing 1000 other working parts of the program manually.  Your staff will be using paper and pencil to do their work and their support takes along time to answer questions and deal with issues.  

During my career as a sales manager and business owner, I've worked with about a half dozen different CRM systems, including Salesforce. I've encountered resistance from sales reps that wanted to remain steadfast in their old habits, I've encountered CRM providers that aren't as responsive "after" the sale, and I've had CRM systems that stalled progress and potential.

Just over one year ago I contacted a former colleague and asked if there was anything "fresh" in the CRM world. He pointed me to Leadmaster, claiming that his clients loved it and found it to be the most functional CRM they had ever used. After taking a tour of the website and experiencing a demo with Tony, I was fascinated and eager to put the application into use for one of my clients. 

Well, I've now installed Leadmaster into three clients' platforms - a medical device company, a dental manufacturer and a biometric company. The nurturing/drip marketing, the emal tools and the reports features are outstanding. More important, the sales reps that are introduced to Leadmaster immediately witness the benefits of the "marketing tools on steroids" and embrace the entire process. Eventually, the rep recognizes that having Leadmaster at their side is the equivalent of hiring the best personal assistant one could find.

Lastly, any CRM installation and build-out is going to require service. At Leadmaster I speak with the "exact" same customer service contact each and every time! They already understand my objectives, so I don't have to start each service issue by offering an entire history.

I tend to judge things by measuring their ability to meet expectations. Leadmaster has exceeded every expectation I had, and erased some of the distaste I had from bad experiences with CRM providers in the past. Leadmaster - you restored my faith that YES, a business can truly deliver on its promises and make me a stronger company!

GetRosy.com provides a SaaS application for the salon and spa industry.  GetRosy.com had been using salesforce.com for the past 3 years, but was looking for a system that would provide lead nurturing, workflow automation, and overall ease of use -   functionality that was just not available within salesforce.com without incurring a large, monthly fee.

GetRosy.com is now happily utilizing LeadMaster's Professional Edition, allowing us to take advantage of LeadMaster's ease of use, built-in automation and workflow management, and eMarketing functionality.  Because of this, we have tighter control of our sales process and thus, have increased our close rate significantly.

LeadMaster support has been outstanding, and we would recommend this solution to anyone.

Channel Tools provides sales and marketing services to companies mainly in the 
technology sector. 

The reason for going to the market place for new software was we were looking for a solution that could manage a number of pain points. These included

1. Managing marketing spend 
2. ROI management 
3. Measuring effectiveness of multiagency and multitouch campaigns
4. True close loop reporting
5. The ability to manage a channel by using functionality for updating leads and pipelines. 
6. Making sure no lead was missed and was always allocated to someone for follow up, whether from e-marketing, filling in a form on a website or even a lead from a trade show. 
7. Data management and data analysis 
8. Linking emarketing easily to lead generation

What we were finding was that because we worked with a number of agencies there were no standard ways of seeing trends or overall ROI. Measurement was purely at an individual activity level resulting in masses of spreadsheets or a huge professional services bill for updating a large system to have the functionality to meet our requirements. 

We have been using LeadMaster for approximately a year. The system is very intuitive from an end user perspective and very flexible and adaptable. There is plenty of training material available and the support is great.

Having used the system for a year we have found that things that used to take 3 days now take three minutes. I could go on. Definitely worth taking on this program.

Having struggled through two inadequate database and communications systems for my college, I was looking for a low-cost product that would give me a high degree of autonomy within the system and infuse our office with efficiency in managing our sales process. Running a college admissions office is similar to selling a widget, but there are enough differences that I needed to be able to customize this system in order for it to function in an educational environment. We hit a home run with Leadmaster.

Having worked with more than five different databases in my career, I have found that Leadmaster matches or exceeds the efficiency of my previous experiences, while meeting all the needs and demands of communicating with my prospective students in this day and age.  From texting to email to phone calls, I have been able to create a comprehensive communication system using Leadmaster. 

It goes one step beyond just being able to manage my data and communicate with my potential students. Leadmaster also has allowed me to better manage the work flow in our office. My staff know who they are responsible for recruiting, and what the exact procedure should be with each and every student. The system also allows us to essentially go paperless in our process, cutting back on all kinds of office missteps.  

Leadmaster is an intuitive system, which means that I have been able to design and use their tools with great ease. Better than any of that is that my staff, including those with little to no database background, have been able to contribute to its functionality for the office. Training was a snap, and each and every time I found myself in a pickle, the folks at Leadmaster have been fantastic in setting me straight.

I anticipate that, a year from now, Leadmaster will have played a significant role in increasing our new student enrollment. I know this because we are going to, for the first time in years, be able to track all levels of marketing effectiveness and make those critical marketing decisions in a timely manner. I will be able, through the tools of Leadmaster, to project revenue for the first time in our college's history, and be able to share with our leadership exactly why and how a student enrolls at our institution.     

Leadmaster has its limitations in the sense that it is not a records management system, and any educational institution must understand this is a product designed for enrolling students, not tracking students through graduation. Leadmaster has allowed us to easily integrate the data from admissions to our institutional management system with great ease.  

LeadMaster Reviews

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